ecd powerpoint toolkit - dell...0930 hrs. infoarchive: a customers journey 1045 hrs. infoarchive as...

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InfoArchive: A Customer Journey

Alan Hutcheson

Tord Svensson


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ECD SERVICES

Genius Labs

Garden Level

Foyer


An Enterprise Information Archiving Platform that unlocks data

of all types, trapped in siloed applications, lowering IT costs,

preserving compliance and putting application data to work.

Leave No Application Data Behind


Secure data & content

Shut down applications & infrastructure; Ensure

compliance

Secure data & content

Manage data growth, optimize infrastructure;

Ensure compliance

InfoArchive Drives New Value

Production

Applications

InfoArchive

Legacy

Applications

Reuse & Compliance

Extend to new users

Provide new context

Feed new applications

Feed Big Data environments


A Customer Journey

ADD VALUE

REDUCE COST

ACTIVE ARCHIVING DECOMMISSIONING

COMPLIANCE


Introducing:

Manufacturer of healthcare products for healthcare providers &

retail consumers

Sales 2015: $15 Billion

Grown through 4 major acquisitions in past 10 years

IT Environment

• Operates SAP

• +700 applications supporting the business

• 12 Data Centres (Europe, US and APJ)


Challenges

New competitors

New sales & service

models

Shadow IT

Budget imbalance

(70:30)

BUSINESS IT


The Response CEO

CIO

VP Applications

Defines a business objective

Implements and IT program to

support the CEO objective

Implements a program to

support the CIO program VP Infrastructure

Data Centre

consolidation,

Cloudification

Application

rationalization,

Cloudification

Agility to respond effectively to competition

Cloud/Hybrid Cloud Initiative

Infrastructure

Transformation

Application

Transformation


Application Transformation

VP Applications

ANY APPLICATION Compliant

Retention Flexible Access Reuse

Application

Transformation

Application

Rationalization

Application

Decommissioning


InfoArchive: Application or Infrastructure

Application

Compute

Storage

InfoArchive

Archive Storage

Business context

Indexing, compliance policies, auditing


Application Rationalisation

• 750 applications (objective <100)

• Retire category 240 applications

– Read only/replicated

– 96 require full data/content retention

• Address compliance & records concerns

– Retention, privacy

• Address business users concerns

– How do I access my data?!


Application Decommissioning

• Why prioritize?

– Significant savings, rapid time to value

• How do you phase the program?

– Balancing ROI and risk/complexity

– 80:20 applies so select the right applications


The Program Phase 1

2 X LEGACY ERP (LEFT OVER

FROM SAP IMPLEMENTATION)

Use InfoArchive Table

Archiving mode for rapid

decommissioning

45 OLD LOTUS NOTES

APPLICATIONS

Use InfoArchive File

Archiving & Hybrid Record

modes

1 LEGACY CUSTOM

FINANCIAL APPLICATION

Only subset of data to be

retained

Use InfoArchive Data

Record Archiving mode

Completed within 6 months annual

saving of $650K First application shut down in 12

weeks annual saving of $3.8M

Completed within 4 months annual

saving of $300K


InfoArchive Differentiator

Table Archiving

STRUCTURED DATA

Data Archiving

STRUCTURED DATA

File Archiving

UNSTRUCTURED

CONTENT

Compound Record

Archiving

COMPOUND OBJECTS


What’s next? Building a decommissioning factory

Reduced cost Increased scale


Compliance & Application Optimization

• Compliance underpins everything

– Product manufacturing, servicing, customer data protection

– New European General Data Protection Regulation

– What about applications running in the Cloud

• Optimizing production application & infrastructure costs

– Dealing with static data & content


The Program

ERP

SAP

InfoArchive

DATA & CONTENT

CONTENT

Retention Policies

PDM

CRM

ORACLE

ECM

Documentum

DATA & CONTENT

DATA & CONTENT


What Else?

• Customer & Product Information

– Extended access via service portal

InfoArchive

No additional

license


What Else?

• Integrating information for

customer 360

– Improve servicing & support

ID#### ID####

Single View

InfoArchive

ID####

ID####


And Next?

• Planning a data lake strategy

• Implementing hadoop

infrastructure

• Expose historical data

InfoArchive

Hadoop

HDFS MapReduce

Storage Storage


SUMMARY

Application Decommissioning

Compliance & Application Optimization

Extended Access, Information integration & Analytics (compliant)

More Data & More Applications

Strategic Business Objective

IT Transformation

Program

Application Rationalization


BUSINESS RECORDS

MANAGEMENT IT

Security

Simple information access

Funds for innovation

Data & documents

Access control

Litigation hold

Retention administration

Disposal

Audit

Cost reduction

Simplification

Growth management

Integration in IT landscape

Open Standards

Why InfoArchive


Anything you would like to ask Tord?

26 © Copyright 2016 Dell . All rights reserved. © Copyright 2016 Dell . All rights reserved.

InfoArchive Sessions Wed Nov 2nd Room H1

0830 hrs. Accelerate your Digital Transformation Journey with InfoArchive

0930 hrs. InfoArchive: A Customers Journey

1045 hrs. InfoArchive as Part of your Digital Transformation and “Move to the Cloud”

Journey - Atos

1145 hrs. InfoArchive “Deep Dive”

1345 hrs. Get Your Documentum, SAP, SharePoint Data Under Control

Hackathon - Configuration

1445 hrs. Digital Transformation Journey of Sanofi

1615 hrs. Sneak Peek: Future InfoArchive Functionality

Hackathon – Docker

Thur Nov 3rd Room H3

0900 hrs. Financial Services: Regulations and Compliance with InfoArchive

1000 hrs. InfoArchive: Ensuring Big Data Compliance and Reducing Risk with Real Time

Analytics

27 © Copyright 2016 Dell . All rights reserved. © Copyright 2016 Dell . All rights reserved.

InfoArchive Technical (Room J)

Tue Nov 1st

0900 hrs. Hands On Lab

1515 hrs. Hackathon

Wed Nov 2nd

1345 hrs. Hackathon

1615 hrs. Hackathon: InfoArchive @ Docker

Hands On Lab

Thur Nov 3rd

0900 hrs. Hackathon

1100 hrs. Hands On Lab


MOMENTUM BARCELONA APP AND WIN!

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BEYOND SILOS Play the BEYOND Game and win a Raspberry Pi pre-loaded with InfoArchive


LET US KNOW WHAT YOU THOUGHT

Take the Session Survey

1. Open the schedule with the Momentum App

2. Go to the session you attended

3. Open “Session Survey”

4. Answer the 4 questions and submit. Thank you!


ecd powerpoint toolkit - dell...0930 hrs. infoarchive: a customers journey 1045 hrs. infoarchive as...

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