eControl – “Simplicity is the ultimate sophistication!”

Aldo Zanoni CEO, Managing GeneralOmni Technology Solutions780.423.4200 Ext. 232aldo@omni-ts.com

(Leonardo da Vinci)

eControl – IT Security: Account Management 2.0

Aldo Zanoni CEO and Managing Director

Omni Technology Solutions780.423.4200 Ext. 232

aldo@omni-ts.com

a new way of thinking - a disruptive way of delivering IT account management services.

Presentation Agenda (30 minutes)

1. What is eControl?

2. How did we get here: lessons to learned from Virtualisation, Web 2.0 and Cloud Computing experiences

3. Background information: It’s not just the what, it’s also the how that matters.

4. Solving Complexity – The Number One IT Challenge

5. IT Security: Account Management 2.0 – Replace All IT and Account Management Applications with a Single Browser-based Application

6. Demonstration

7. Questions and answers

eControl - Unified Management Console

- Web 2.0 Console - On-premise

- In-cloud- SaaS

eControl - Unified Management Console

eControl delivers cross-system, unified management, provisioning, user self-service and audit – from a browser!

eControl – Active Directory and Exchange Tasks

eControl – HR SQL app and Novell options

eControl – User Self-Service

eControl Audit – Enhanced Compliance

Over ¾ million seats – and growing!

eControl Extension APIs

eControl extends Unified Management to third-party applications that support: REST, SQL Queries, Web Services, COM and proprietary APIs:

How did we get here?Lessons learned

from virtualisation, Web 2.0 and Cloud Compting

Question:

What percentage of IT departments have implemented some type of hardware or software virtualization in the past three years?

Question:

What percentage expect to do more virtualization in the future?

Virtualisation Questions

Vendors and Types of Virtualisation

• Hardware• Memory• Storage• Operating Systems • Applications• Appliances• Machines• Data • Desktops • Networks

• VMware• Microsoft• VirtualIRON• Xen• Citrix• ZENworks

Question:

What percentage of IT departments have deployed Web 2.0 applications and/or Cloud services (Google Apps, Salesforce, Oracle CRM, RackSpace, Amazon, Azure) in the past three years?

Question:

What percentage expect to investigate or deploy more Web 2.0 applications and/or Cloud services?

Web 2.0 and Cloud Questions

• Cloud Clients(browser or application)

• Cloud Applications (Software as a Service) Salesforce, Google Apps, Oracle CRM On Demand, ...

• Cloud Platforms (Platform as a Service) Google, IBM, RackSpace, Amazon, Microsoft, ...

• Cloud Infrastructure (Infrastructure as a Service) - platform virtualization

• Private Clouds

• Public Clouds

• Community Clouds (Google's Gov. Cloud)

• Hybrid Clouds

• Storage Clouds

• Federated Clouds

Types of Clouds

Question:

What are the top reasons organisations around the world are implementing Virtualisation, Web 2.0 applications and Cloud solutions?

The Top Two Answers : Lower Cost and Simplicity

• Lack of flexibility of legacy applications• High upgrade costs and failure rates• Operating system and application dependencies and incompatibilities• Incomplete, overdue projects• Unacceptable risks• Personnel movement• Difficulty in finding trained and competent IT staff•Extra text.

Why Virtualisation, Web 2.0 and Cloud?

• Agility• Cost• Device and location independence• Multi-tenancy• Low barrier to entry• Low management overhead• Immediate access to broad range of operating

systems and applications• Reliability (business continuity and disaster

recovery)• Scalability• Security and Auditing• Maintenance• Metering• Added flexibility and agility to the existing

computing infrastructure • Improved hardware usage• Pooled and share computing resources

• Simplifed hardware management • Increased fault tolerance • Better options for real-time back-up of important

business data • Lower total cost of ownership • No capital up-front costs, no hardware

maintenance, no office space requirements, no hardware or software going out of date, no backup issues.

• No server rooms, air conditioning, infrastructure, fewer IT staff focused on supporting hardware/software/servers

• Access to infrastructure from anywhere.• Consolidation of hardware/servers. • Create additional, new, production and/or test

environments on demand.• Lower licensing costs.• Test disaster recovery processes.• Ability to maintain 24/7 operations.

What are the avantages of virtualisation, Web 2.0 Applications and the Cloud?

• Simplify and replace complexity

• Standardise processes across mutiple systems

• Virtualise everything you can

• Change your delivery method•Extra text.

Lessons Learned from Virtualisation, Web 2.0 and Cloud?

It’s not just the “what”, It’s the “how”

that brings market disruption!

1993 – Apple Launches the Newton

“This astonishing new invention has room for your whole world but fits in your pocket. It manages your days, your names, and your numbers. It sends faxes and replaces your pager. It makes writing readable. It can draw even if you can’t. It talks to computers and printers. And what you don’t know, there’s a good chance it does.”

A COMPLETE FAILURE!

The failure of Complexity!

2001 – Apply Launches the iPod

“1000 songs in your pocket!”

A HUGE SUCCESS The success of SIMPLICITY!

WHY? The iPod was an elegant and simple portable digital music player that anyone could use.

It had none of the complexity of the MP3 players that were crammed with features and functions and buttons and software that was difficult to master.

72% market share. More than 100 million units sold as of March, 2007.

The iPod is one of the world’s most popular consumer brands.

A change in process defined the disruption

What caused the success of the Model T?

A huge success. Launched in 1908.

In 1914, Ford produced more Model T cars than all other manufacturers combined.

Success was not only because of the vehicle – it was in the how!

The simplicity of the assembly line and the standardisation of the manufacturing process brought reliability, quality and replicability to the car manufacturing process.

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Another change in process, another disruption

What is the biggest enabler of international commerce today?

Standardised shipping containers.

But not the containers themselves - the standardisation of the

logistics of how international companies handle the containers:

from the ships to the trains, to the trucks, to the destination.

Not the product, but the simplicity of the process.

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eControl’s Objectives:

Reduce ComplexityFocus on Simplicity

Mergers

Acquisitions

Consolidations

Migrations

Expansion

Outsourcing

IT WasteCompliance

Security Audits

Costly Training

Lack of Control

Complexity

New Systems

UpgradesMultiple Systems

Multiple Applications

What causes IT complexity?

High Costs

Inefficiencies

Multiple management apps magnify IT complexity?

• SUSE Linux Yast

• PHP LDAP Admin

• Novell iManager

• Novell ConsoleOne

• Novell NWAdmin

• RedHat Config User

• Solaris Management Center

• Oracle, Peoplesoft, SAP and SQL management consoles

• … and how many more?

• Active Directory Users and Computers

• Exchange 2003 Management Console

• Exchange 2007 Management Console

• Exchange 2010 Management Console (requires 64-bit desktop)

• OpenLDAP Administration Application

• Other LDAP AdministratorApplications

How many different complex administrations are used to manage accounts every day?

• Simplify and replace complex, old-style, proprietary applications that were designed by engineers to be used by well-trained, expensive IT administrators and engineers.

• Standardise account management, provisioning, user self-service and auditing across all systems with a single Web 2.0 application.

• Virtualise account administration management based on role-based access to manage, provision and provide user self-service across multiple systems.

• Deliver account management as a private cloud service

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Introducing IT Security and Account Management 2.0

eControl Create: role-based tasks for provisioning (single, bulk or automated) across multiple systems:

• Who can create accounts

• What types of account

• In which systems

• In which OUs, databases, LOB applications

• With which parameters

• With which type of role(s) and/or group membership(s)

• Bulk or automatically provision accounts based on information exported from a database or provided by a web service from a Human Resources or student management system

Step One: Simplify, Virtualise and Automate Account Provisioning

eControl Manage: role-based account management tasks (single or bulk) across multiple systems

• Who can manage which accounts.

• In which systems, OUs, directories, email systems, databases, LOB applications

• With which read-only or read-write options

• Modify values based on a CSV file exported from a database or provided by a web service from a human resources or student management system

Step Two: Simplify, Standardise and Virtualise Account Management

eControl Self-service: across multiple systems

• Who can access account activation services

• Who can access password self-service

• Who can access other user self-service functions

• Across which which systems, OUs, directories, email systems, databases, SQL and other LOB applications

• For which information

• With which read-only or read-write options

Step Three: Simplify, Standardise and Virtualise User Self-service

eControl Audit: across multiple systems

• a common audit system across all administration applications and target systems

• who can access the Audit Portal

• what parts of the Audit Portal they can access

• who can create and/or export reports

• who can export the audit logs from the audit system

Step Four: Simplify, Standardise and Virtualise Security Audit Functions

eControl Demonstration

eControl allows you to:

• Shift IT operations to more efficient delivery methods

• Free up IT staff to focus on high-level, high-value, strategic IT operations

• Delegate account provisioning and management to HR and/or the Help Desk

• Deliver account administration as a private cloud service

• Focus on simplified integrated account management

• Reduce application-specific complexity and user error

• Dynamically scale services based on need

• Automate processes

• Deliver agility, reliability and replicability

IT Security and Account Management 2.0

eControl – more than just a disruptive product?

Forrester Research Quote (2010)

“Forrester fully expects to see the emergence of highly secure and trusted cloud services over the next five years, during which time cloud security will grow into a $1.5 billion market and will shift from being an inhibitor to an enabler of cloud services adoption.

The advent of secure cloud services will be a disruptive force in the security solutions market, challenging traditional security solution providers to revamp their architectures, partner ecosystems, and service offerings, while creating an opportunity for emerging vendors, integrators, and consultants to establish themselves.”

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eControl is a disruptive platform!

eControl’s success is not the result of WHAT eControl does, it’s the result of HOW it does it.

The eControl platform delivers simplicity and brings disruptive, cost effective account provisioning, management, user self-service, audit services across multiple systems and applications.

eControl - the success of simplicity!

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Next Steps ...

Questions andThank You!

Aldo Zanoni CEO and Managing Director

Omni Technology Solutions780.423.4200 Ext. 232

aldo@omni-ts.comwww.omni-ts.com

www.omniecontrol.com

Competition

IBM Tivoli, Oracle Identity Management, CA Identity Management,

MS Identity Integration Server, Novell IDM, …

• Complex and long deployments, high initial costs, history of

failed projects caused by complexity

Market growth• From $2.6 B in 2006 to more than $12.3B in 2014

Business drivers• Increased security, restricted access to information, cost-

cutting, compliance, quick deployment, rapid ROI

Manage Tasks for Active Directory and Exchange

1. Manage Account Password and Strong Password

2. Enable / Disable User Accounts

3. Manage Group Memberships

4. Manage Exchange Mail Groups

5. Release Locked Accounts

6. Create User Identification Information

7. Manage Account Expiration Date

8. Exchange Delivery Options

9. Exchange Delivery Restrictions

10. Exchange Storage Limits

11. Hide from Exchange address lists

12. Microsoft Terminal Services Profile, Remote Control and Sessions

13. And more …

Manage Tasks for eDirectory and GroupWise

1. Manage Account Password and Strong Password2. Manage GroupWise Password & Strong Password3. Enable / Disable User Accounts4. Manage Group Memberships – Set Primary Group5. Manage Organizational Roles6. Set Password Restrictions7. Release Intruder Lockout8. Create User Identification Information9. Manage Login Information (Login Script and Profile)10. Manage Login Restrictions11. Manage GroupWise Distribution Lists12. Manage GroupWise Options (Visibility, Expiration Date)13. Manage GroupWise Signatures14. Manage ZENworks associations 15. And more …

eControl - Unified Management Console

eControl delivers cross-system, unified management, provisioning, user self-service and audit – from a browser!

eControl – Active Directory and Exchange Tasks

eControl – HR SQL app and Novell options

eControl – User Self-Service

eControl Audit – Enhanced Compliance

User Self-Service Module Tasks

• Subscribe / Unsubscribe from email distribution lists and groups

• Select challenge-response phrases and provide answers to enable web-based, “forgot my password” management

• Update eDirectory fields, including extended schema values, that have been enabled by the Administrator (e.g., mobile number, pager, etc.)

•Student Account Activation and User Password Self-service: www.omni-ts.com/success/user-self-service.html

What’s new in Manage!

• Terminal Services Options• New Exchange and GroupWise Options• Delete, move options• Recently managed• M+Guardian and M+Archive• New Menu (horizontal)

• Added the “browse” option (primarily to enable bulk manage)

• Bulk Manage

What else is new?

New Create Options:

• Ability to link Create Profiles (link individual Create Profiles to create a chain)

• Integrate fields from third-party extension directly into a Create Profile

• Create accounts in all third-party supported extensions

What else is new!

New Audit and Reporting Options:

• Date Tree view (select to search day, week, month,

year)

• Backend scalability

• Information can now also be stored in a SQL lite database

• Audit life-cycle report

Account Create Module Tasks

• Provision accounts, groups, distribution lists, resources, … based on eControl Create wizards linked to eDirectory / Active Directory profiles (e.g., home directory, group memberships, email account and all other account information)

• Customizable user-required fields (e.g., first name, last name, middle initial, phone number, department, mobile number, etc.)

• Creates objects based on specified naming convention and requires name to be unique across all configured systems

Why Organisations Buy eControl

eControl delivers an immediate solution to provide web-based, “ZERO-Rights” user account access administration and provisioning. It allows the IT manager and the security administrator to determine who can carry out what user account management tasks against which accounts.

eControl allows the CIO and IT department to focus on contributing to the company’s high-value business processes rather than having to be concerned with the administration of user access rights across multiple systems and related security issues.

eControl Create – German Localization

eControl Administration – Manage Module

eControl Administration – Create Module

eControl Administration – Self-Service Module

eControl Administration – Audit Module

eControl – M+ Guardian Management

eControl – M+ Guardian Management

eControl – User Self-Service

The Full Value of eControl - Delegated Management of Accounts in 3rd-party apps