Edgar Ramirez

13426 Hatherton Circle, Orlando, FL 32832 (787) 402 - 4522

PROFESSIONAL SUMMARY Professional with a 15+ year career in Industrial Commercial Sales. Provide guidance and training to sales team on how to provide a customer centric service. Lead Caribbean territory business to achieve volume/profitability targets. Experience in the following industries: Industrial, Commercial, Municipality Agencies, Public Corporations, and Regional Government, both local and federal). Experience handling projects valued at over six-figures. Strong business analysis skills; mainly of P/L, financial statements, forecasting and improvement recommendations to increase profitability through margin management and assisting management in control of operational costs. Fully bilingual in both English and Spanish.

SKILLS: MS Office (Excel, Word, Access, PowerPoint, Outlook, Project), SalesForce (Power User),

SAP, Primavera, AutoCAD

EXPERIENCE TECHNICAL & COMMERCIAL MANAGER / TOTAL PETROLEUM P.R. 2014 - Present

Manage and support 110 accounts across Puerto Rico.

Provide forecast to product supply for inventory and purchases level of $110k monthly

Develop new business opportunities (targets, presentations & follow up), coordinate the administrative process for new customers, pursue the initial sales and work on a long terms business relationship.

Achieve high customer satisfaction through value-added services and customer relationship management.

Supervise and assist group sales (team of 6) during Director of Lubricants absence.

ACHIEVEMENTS:

Successfully train sales team in consultative selling techniques and mock sales situations.

CONVENIENCE RETAIL TERRITORY MANAGER / TOTAL PETROLEUM P.R. (ExxonMobil / Esso) 2000 - 2014

Manage over 32 site accounts including multisided dealers and convenience stores to achieve profitability goals and operational excellence.

Coordinate equipment maintenance and construction of service stations with engineering departments, resulting in decreased costs within budgeting terms.

Develop and implement marketing strategies and programs to achieve financial objectives in assigned territory.

Advise dealers in solving problems and convenience retailing details to reduce operational costs.

ACHIEVEMENTS:

Excellent contract negotiations with dealers on a timely basis resulting in 3 years consecutive retention of 95%.

Resolve and prevent further legal issues saving the company $1mm in legal settlement.

Executed a flag switch contract that brought and additional $450k GPM to the company.

Exceeded the reappraisal objectives for new service stations by 25%.

Increased stores sales by 15% without any capital improvement.

LOGISTICS & FIELD SERVICE COORDINATOR / H.B. ZACHRY CO. (CSA GROUP / CH2M HILL) 1999 - 2001

Responsible for the initial setup and management of ten field offices throughout the Island.

Gather, organize and analyze financial data information to present recommendations for Joint Venture Committee.

eramir74@gmail.com (787) 402 - 4522

EDGAR RAMIREZ

https://www.linkedin.com/in/edgarramirez74

Edgar Ramirez

13426 Hatherton Circle, Orlando, FL 32832 (787) 402 - 4522

Responsible for Accounts Payable for key accounts, such as: AT&T, FedEx, among others.

Responsible for coordinating the approval process for all procurements, to ensure consistency and compliance with contract requirements.

ACHIEVEMENTS:

Project Manager for “Agua Para Todos - Super Tubo” project; involved in the implementation of bringing water supply to over 50% of the population on the east coast of the Island.

Manage $100mm project budget.

ASSISTANT PROJECT MANAGER / ABENGOA PUERTO RICO 1996 - 1999

Coordinate and train employees in safety program and procedures.

Manage and coordinate environmental aspects and measures.

Supervise quotes and activities with four contractors.

ACHIEVEMENTS:

Implement $450mm project with Energy Company to convert to vapor energy.

EDUCATION

Bachelor Degree in Industrial Management / Polytechnic University (Hato Rey, Puerto Rico)

Graduation – 1997

Master’s Degree in Environmental Management / UMET (Cupey, Puerto Rico)

Pending Thesis (pending 18 credits towards completion)

PROFESSIONAL TRAINING

Industrial Lubricant Specs / TOTAL – Panama City 2015

Price Counseling / EXXON MOBIL – Washington D.C.2006

Safety & Health in Industry / EXXON MOBIL – Miami, FL 2006

Maintenance & Facility Course / EXXON MOBIL – Miami, FL 2006

University of Category Management / EXXON MOBIL – Miami 2003

Convenience Retailing / EXXON MOBIL – Miami, FL 2003

Effective Negotiation / EXXON MOBIL – Miami, FL 2002

Hazardous Material Disposal / UMET – Cupey, PR 1999

Human Resources Management / POLITECNICA U. – Puerto Rico 1997

Safety Regulation, Operation & Production Management / POLITECNICA U. – Puerto Rico 1997

Material & Purchasing Management / POLITECNICA U. – Puerto Rico 1996

Total Quality Management / POLITECNICA U. - Puerto Rico 1996

Internal Auditor (ISO-9000) / SECURITY PLASTIC PR – Puerto Rico 1996