ediscovery – market quadrant 2014 -...

. . . . . . . . .

. . . . . .. . . .

. . . . . . . .

. .

. . . . . . . . .

eDiscovery – Market Quadrant 2014

Radicati Market QuadrantSM is copyrighted November 2014 by The Radicati Group, Inc.

Reproduction in whole or in part is prohibited without expressed written permission of the

Radicati Group. Vendors and products depicted in Radicati Market QuadrantsSM should not be

considered an endorsement, but rather a measure of The Radicati Group’s opinion, based on

product reviews, primary research studies, vendor interviews, historical data, and other metrics.

The Radicati Group intends its Market Quadrants to be one of many information sources that

readers use to form opinions and make decisions. Radicati Market QuadrantsSM are time

sensitive, designed to depict the landscape of a particular market at a given point in time. The

Radicati Group disclaims all warranties as to the accuracy or completeness of such information.

The Radicati Group shall have no liability for errors, omissions, or inadequacies in the

information contained herein or for interpretations thereof.

The Radicati Group, Inc.

Palo Alto, CA 94301

Phone: (650) 322-8059

www.radicati.com

THE RADICATI GROUP, INC.

An Analysis of the Market for

eDiscovery,

Revealing Top Players, Trail Blazers,

Specialists and Mature Players.

November 2014

eDiscovery - Market Quadrant 2014

Copyright © November 2014 The Radicati Group, Inc. Reproduction Prohibited 2

TABLE OF CONTENTS

RADICATI MARKET QUADRANTS EXPLAINED .................................................................. 3

MARKET SEGMENTATION ................................................................................................ 5 EVALUATION CRITERIA ................................................................................................... 8 MARKET QUADRANT - EDISCOVERY .............................................................................. 11

KEY MARKET QUADRANT TRENDS ............................................................................ 12 EDISCOVERY - VENDOR ANALYSIS ................................................................................ 14

TOP PLAYERS ............................................................................................................. 14 TRAIL BLAZERS ......................................................................................................... 33 SPECIALISTS ............................................................................................................... 45

===============================================================

Please note that this report comes with a 1-5 user license. If you wish to distribute the

report to more than 5 individuals, you will need to purchase an internal site license for an

additional fee. Please contact us at [email protected] if you wish to purchase a site

license.

Companies are never permitted to post reports on their external web sites or distribute by

other means outside of their organization without explicit written prior consent from The

Radicati Group, Inc. If you post this report on your external website or release it to

anyone outside of your company without permission, you and your company will be

liable for damages. Please contact us with any questions about our policies.

===============================================================

mailto:[email protected]



RADICATI MARKET QUADRANTS EXPLAINED

Radicati Market Quadrants are designed to illustrate how individual vendors fit within

specific technology markets at any given point in time. All Radicati Market Quadrants

are composed of four sections, as shown in the example quadrant (Figure 1).

1. Specialists – This group is made up of two types of companies:

a. Emerging players that are still very new to the industry and have not yet

built up much of an installed base. These companies are still developing

their strategy and technology.

b. Established vendors that offer a niche product.

2. Trail Blazers – These vendors offer cutting edge technology, but have not yet

built up a large customer base. With effective marketing and better awareness,

these companies hold the power to dethrone the current market leaders. “Trail

blazers” often shape the future of technology with their innovations and new

product designs.

3. Top Players – These are the current leaders of the market, with products that

have built up large customer bases. Vendors do not become “top players”

overnight. Most of the companies in this quadrant were first specialists or trail

blazers (some were both). As companies reach this stage, they must fight

complacency and continue product innovation, or else they will be replaced by the

next generation of “trail blazers.”

4. Mature Player – These vendors have large, mature installed bases of customers,

but no longer set the pace for the rest of the industry. These vendors are no longer

considered “movers and shakers” as they once were.

a. In some cases, this is by design. If a vendor has made a strategic decision

to move in a new direction, it may slow development on one product line

and start another.



b. In other cases, a vendor may simply become complacent as a top vendor

and be out-developed by hungrier “trail blazers” and other top players.

c. Companies in this stage either find new life and revive their R&D, moving

back into the “top players” segment, or else they slowly fade away as

legacy technology.

Figure 1, below, shows a sample Radicati Market Quadrant. As a vendor continues to

develop its product, it will move horizontally along the “x” axis. As market share

changes, vendors move vertically along the “y” axis. It is common for vendors to move

between quadrants over the life of a product, as their products improve and market

requirements evolve.

Figure 1: Sample Radicati Market Quadrant

Functionality – is rated from 1 to 10, with 10 being the highest, and 1 – the lowest.

Market Share – is assigned according to the company’s ranking in our latest

annual reports, based on its user Installed Base (e.g. the company with the largest

installed base market share is number 1, the one with the second largest installed

base market share is number 2, etc.).

Functionality

Mark

et

Sh

are

Radicati Market Quadrant

Top PlayersMature Players

Specialists Trail Blazers

Company L

Company B

Company G

Company F

Company D

Company H

Company J

Company Y

Company Z

Company E

Company A

Company C

Low

Lo

w

High

Hig

h



MARKET SEGMENTATION

This edition of Radicati Market Quadrants covers the eDiscovery market, which is

defined as follows:

eDiscovery Solutions – include data analysis solutions, with advanced electronic

data identification, collection, analysis, and presentation tools. Leading

eDiscovery vendors and service providers in this segment include: AccessData,

Catalyst, EMC, Exterro, FTI Technology, Guidance Software, HP, kCura,

KPMG, Kroll Ontrack, Recommind, Symantec, UBIC and others.

Not all vendors listed above cover all phases of the EDRM, in particular some focus

mostly on left-side functions (e.g. identification, collection, preservation) whereas

others focus mostly on right-hand functions (e.g. processing, review, analysis,

production and presentation). Increasingly, however, vendors are adding support for

all stages of the EDRM.

Many information archiving vendors, Enterprise Content Management (ECM), and

other types of data management vendors also offer eDiscovery modules or add-on

components to their solutions and claiming that they support “eDiscovery”. These

vendors are not included in this report as they typically cover only the very early

stages of the EDRM and the functionality they provide is really meant to ease access

to their own data repositories for later transfer into full-fledged eDiscovery solutions.

eDiscovery solutions can be acquired from:

o Pure-play Vendors – These are vendors that focus strictly on satisfying the

EDRM. Some pure-play eDiscovery vendors target specific phases of the

EDRM, while other vendors have solutions that cover the EDRM in its

entirety. These vendors typically target mainly legal firms, or the legal

departments within corporations.

o Enterprise Software Vendors – eDiscovery solutions may be offered as an

add-on component or functionality by vendors that offer information

governance product portfolios. The information governance solutions that



most often include eDiscovery are: information archiving, Enterprise Content

Management (ECM), and records management solutions. The majority of

eDiscovery solutions offered by enterprise software vendors are targeted at

corporate organizations and their internal legal departments.

o Hosting Providers – an increasing number of hosting providers integrate

eDiscovery services from multiple vendors to offer a complete end-to-end

eDiscovery solution. These providers will typically target both legal firms and

corporate in-house legal teams.

eDiscovery solutions are available in different form factors as follows:

o On-premises Software or Appliance – These are solutions deployed on-site

and managed by a corporate organization. This deployment model is usually

found among larger sized organizations that have the resources to setup and

manage an eDiscovery solution in-house.

o Cloud-based Solutions – SaaS solutions are growing in popularity across

organizations of all sizes, as they provide predictable costs, require no upfront

investments, minimal management overhead and can be easily replaced by

another solution. Increasingly vendors in this market are experimenting with

offering different kinds of cloud based solutions, some offer mainly storage,

others include access to online software, and yet others include bundled

professional services.

o Hybrid Offerings – many eDiscovery vendors today are offering hybrid

deployments that allow corporate organizations to complete different stages of

the EDRM in-house or in the cloud. For instance, it is quite typical for a

customer to conduct the ESI collection and processing stages in-house on-

premises, and then move the data to a cloud-based review platform where it

can be more easily worked on by outside counsel.

Note: This Market Quadrant only covers the sale of eDiscovery software and technology.

1. The eDiscovery market has a large professional services and legal consulting

component which is not included in this Market Quadrant.



2. Also, this Market Quadrant does not include eDiscovery add-on solutions offered in

conjunction with information archiving, or other repositories and where the eDiscovery

component is aimed primarily at dealing with the data stored in those specific vendor

repositories.

Figure 1, shows the worldwide eDiscovery revenue forecast from 2014 to 2018. The

eDiscovery market is expected to grow from over $1.6 billion in 2014 to over $3.8

billion in 2018, representing an average annual growth rate of over 24% over the next

four years.

Figure 2: Worldwide eDiscovery Revenue Forecast, 2014-2018

$1,617$1,908

$2,328

$2,933

$3,813

$0

$500

$1,000

$1,500

$2,000

$2,500

$3,000

$3,500

$4,000

$4,500

2014 2015 2016 2017 2018

eDiscovery - Revenue Forecast, 2014-2018



EVALUATION CRITERIA

eDiscovery vendors are positioned in the quadrant, according to two criteria: Market

Share and Functionality.

Market Share – is based on the revenue published in our “eDiscovery Market, 2014-

2018” report. The vendor with the largest projected revenue has a market share of 1, the

one with the second largest projected revenue has a market share of 2, etc. Vendors with

larger market shares are positioned either in Top Player or Mature quadrants. Vendors

with a smaller market share, are positioned either in the Trail Blazer, or Specialist

quadrants.

Functionality – we assess each vendor’s solution based on a number of key features that

they offer out of the box. These capabilities do not necessarily have to be the vendor’s

own original technology, but they should be pre-integrated and available for deployment

when the solution is purchased.

In order for an eDiscovery vendor to be on the right side of the quadrant (Top Player or

Trail Blazer), their solution should have the following capabilities:

Standard ESI Support

Standard ESI support includes archived emails, IM

messages, and documents from desktops, laptops,

network shares, Enterprise Content Management (ECM)

and other data repositories.

Advanced ESI Support

More vendors are now offering advanced ESI support

for social media content, audio, cloud based platforms

such as Microsoft SharePoint, Google Docs, Microsoft

Office 365, and more.

Search Criteria

Flexible specification of keywords, phrases, dates, users,

and other search criteria that can be easily customized

by the customer.

Legal Hold

Relevant or specific data can be placed on legal hold and

preserved for litigation. Integration with Active

Directory or other user databases for custodian mapping.



Early Case Assessment (ECA)

Ability to analyze collected and preserved data prior to

processing and review. Legal teams can access data sets

and determine the potential time and costs that would be

required in order to move forward with a particular

matter.

Technology Assisted Review

(TAR)

Predictive coding technology which speeds up document

review based on a set of acceptance criteria. Based on

the information provided, TAR software is able to

review the remaining data set, increasing the speed of

the review process and reducing costs.

Potential Cost Estimates

Relevant data can be analyzed to gain an understanding

of who the custodians are, how large the volume of data

to be collected is, how long it would take to collect and

process it, and what would be the potential expense of

such collection.

Deduplication

Deduplication is a data culling technique used to

minimize data and provide only relevant content.

Duplicate or similar documents are automatically

removed and/or combined into similar documents.

Deduplication dramatically reduces the volume of data

that needs to be reviewed.

Data Categorization Potentially non-compliant documents are automatically

assigned to individual reviewers based on keywords,

concepts and other customizable criteria.

Data Presentation

The search results are usually highlighted for easier

review. If many data types are archived together, the

interface (preferably) should be able to present the data

of each document in its native format, without

converting it to a common file.

Data Management

Individual documents or clusters of documents can be

open/closed, assigned to groups of documents and

moved around on the computer screen with a drag and

drop feature.

Data Export Relevant data can be exported in its native format and

converted to PDF or TIFF images

Added Notes/Explanations A reviewer can add notes to any document.

Solution Form Factor

The solution is available as:

on-premises software,

cloud-based SaaS, or

hybrid.

Some vendors offer the ability to have parts of their

eDiscovery solution on-premises while other parts are

cloud-based to facilitate attorney access and review.



Professional Services

Many vendors offer professional services and their own

teams of legal experts. This is a value add for smaller

companies involved in litigation but can also be

important for larger customers dealing with complex

cases. Vendors often bundle professional/legal services

with their solution pricing.

Note: On occasion, we may put a player on the right side of the quadrant by giving them

a higher than typical Functionality Score, even if they are missing one or two of the

features mentioned above, if we feel that the other aspects of their solution are very

unique and innovative.



MARKET QUADRANT - EDISCOVERY

Figure 3: eDiscovery Market Quadrant, 2014

Radicati Market QuadrantSM is copyrighted November 2014 by The Radicati Group, Inc.

Reproduction in whole or in part is prohibited without expressed written permission of the

Radicati Group. Vendors and products depicted in Radicati Market QuadrantsSM should not be

considered an endorsement, but rather a measure of The Radicati Group’s opinion, based on

product reviews, primary research studies, vendor interviews, historical data, and other metrics.

The Radicati Group intends its Market Quadrants to be one of many information sources that

readers use to form opinions and make decisions. Radicati Market QuadrantsSM are time

sensitive, designed to depict the landscape of a particular market at a given point in time. The

Radicati Group disclaims all warranties as to the accuracy or completeness of such information.

The Radicati Group shall have no liability for errors, omissions, or inadequacies in the

information contained herein or for interpretations thereof.

Functionality

Ma

rke

t S

ha

re

Top Players Mature Players

Specialists Trail Blazers

FTI Technology

Symantec

AccessData

Low

Lo

w

High

Hig

h

HP

kCura

Recommind

EMC

Kroll Ontrack

Catalyst

Guidance Software

UBIC

Exterro

KPMG

eDiscovery Market Quadrant, 2014



KEY MARKET QUADRANT TRENDS

Top Players in the eDiscovery market are Symantec, FTI Technology, HP, Kroll

Ontrack, kCura, Guidance Software and Recommind.

o Symantec – Symantec offers a complete eDiscovery solution that covers

the full spectrum of the EDRM as well as integrates with its own on-

premises and cloud based information archiving solutions.

o FTI Technology – is well known for its Ringtail platform which features

strong predictive coding, and a wide range of visualization tools that are

essential for quick and efficient eDiscovery.

o HP– has a strong eDiscovery solution targeted at complex corporate

scenarios which need to address all the key stages of the EDRM model.

o Kroll Ontrack – offers a new, cloud-based platform aimed at customers that

require multi-case support and wish to benefit from the economies of scale of

leveraging the same platform and processes repeatedly.

o kCura – was best known as a best-of-breed review platform among law

firms. The vendor, however, has now added all other components of the

EDRM and is actively targeting the corporate market.

o Guidance Software – covers all phases of the EDRM and focuses on

corporate customers that want to bring end-to-end eDiscovery in-house.

o Recommind – is a well-known innovator in eDiscovery, and provides

robust solutions that address of all key stages of the EDRM.

The Trail Blazers quadrant includes AccessData, Catalyst, UBIC and Exterro.

o AccessData – is one of the earliest, well established vendors in the

eDiscovery space. The company recently announced that it will split into

two separate companies, AccessData and Resolution1 Security, which will

offer customers the ability to pick the level of EDRM coverage that best



fits their needs.

o Catalyst – offers a cloud-based approach that has resonated well with both

corporate customers and legal firms. It offers one of the early technology

assisted review (TAR) platforms to handle Asian languages.

o UBIC – offers a solid set of well-integrated solutions to cover the main

phases of the EDRM. It has a focus on the Asian market and offers strong

support for Asian languages.

o Exterro – is an established player in the eDiscovery market, and offers an

integrated platform specifically designed to address the needs of corporate

enterprises that want to bring eDiscovery in-house.

The Specialists quadrant includes EMC and KPMG.

o EMC – offers a well-respected eDiscovery solution focused on legal hold,

ECA, and collection.

o KPMG – is a well-respected player in the eDiscovery space and offers a

robust and flexible platform which is further augmented with its Forensic

practice.

There are no Mature Players in this market at this time.



EDISCOVERY - VENDOR ANALYSIS

TOP PLAYERS

SYMANTEC

350 Ellis Street

Mountain View, CA 94043

www.symantec.com

Symantec provides a broad range of security, storage, and systems management solutions

and services for consumers and businesses. Symantec’s product portfolio covers

eDiscovery, archiving, security, and more. Symantec recently announced that the

company is splitting in two, independent publicly traded companies: one will be focused

on security, and the other will focus on information management.

Symantec’s eDiscovery solution is the Symantec eDiscovery Platform powered by

Clearwell, which provides full coverage of the EDRM. The key features include:

Legal Hold — the Symantec eDiscovery Platform has robust features for the legal

hold process, including automated hold notices that can be scheduled to assure

response from custodians, detailed reports on the status of notices, custodian

surveys, and the ability to save these settings as templates for reuse, or future

legal holds.

Identification and Collection — Symantec’s solution allows investigators to

identify data sources through an interactive data map and custodian manager. The

Symantec eDiscovery Platform supports collection from a wide set of sources,

including hosted collaboration services (e.g. Microsoft SharePoint), as well as

laptops, desktops, and other network shares or cloud-based applications. ESI can

be filtered by keywords and metadata, is stored in a central location, and can be

collected onto external hard drives or USB devices when a network connection is

unavailable. The latest update includes audio search capabilities to meet new

federal regulations.



Processing, Search and Analysis — pre-processing features provide summation

and analytics of data collected before the analysis process; the processing

supports a wide range of formats and languages. Search and analysis features

include search preview, keyword search reports, concept search, advanced

analytics and more.

Review and Production — the review process allows for linear review and

Technology Assisted Review (TAR), as well as near-native document viewing, hit

highlighting, decision tree tagging, near-duplicate identification, redaction

capabilities and more. The Symantec eDiscovery Platform produces documents

in native formats, as well as PDF or TIFF formats.

Packaging — the Symantec eDiscovery Platform is modularly packaged,

allowing each of the components described in above to be purchased as an

independent product to better meet an organization’s needs.

The Symantec eDiscovery Platform also integrates with Symantec’s information

archiving solutions, Symantec Enterprise Vault and Symantec Enterprise

Vault.cloud, for efficient collection, processing and analysis of archived content.

Symantec Enterprise Vault.cloud, which is Symantec’s cloud-based archiving solution,

includes Symantec Enterprise Vault Discovery.cloud, which grants legal teams roles-

based, self-service access to archived information and a collaborative workflow. This

functionality includes assigning reviewers with distinct privileges such as managing and

editing matters, exporting ESI, adding notes and more.

Symantec AdvisorMail is a cloud-based archiving solution designed to meet the

compliance supervision needs of SEC and FINRA-registered organizations. Though not

primarily an eDiscovery product, it offers partial EDRM coverage and can help

compliance personnel manage and review archived emails and instant messages.

FUNCTIONALITY: 9

MARKET SHARE: 1



KEY STRENGTHS:

Though the Symantec eDiscovery Platform covers the entire EDRM, the platform

strongest in the processing and analysis stages, including features such as pre-

processing summary and analytics, predictive coding (TAR), and advanced concept

search capabilities.

For Enterprise Vault and Enterprie Vault.cloud customers, integration with the

Symantec eDiscovery Platform easily extends the coverage of these solutions by

expanding the collection stage to include already existing and secured archives.

The modular packaging of the Symantec eDiscovery Platform makes it a highly

versatile and flexible solution for customers with different needs.

Symantec eDiscovery Platform offers support for audio search, in compliance with

newer federal regulations, a feature that few other vendors provide.

WEAKNESSES:

Though the Symantec eDiscovery Platform can integrate with other archiving

solutions, Symantec has focused on marketing and integration primarily with its own

with Symantec Enterprise Vault information archiving solution.

Symantec’s eDiscovery solution is considered somewhat more expensive than other

competing solutions.

FTI TECHNOLOGY

1101 K Street NW

Suite B100

Washington, DC 20005

www.ftitechnology.com

FTI Consulting provides a broad range of enterprise services, including: corporate

finance and restructuring, economic consulting, forensic and litigation consulting,

strategic communications, and eDiscovery software and services. FTI Technology is the

http://www.ftitechnology.com/



eDiscovery software and services arm of FTI Consulting.

Ringtail, FTI Technology’s eDiscovery software provides case management, processing,

document review and production functionality. Ringtail can be deployed on-premises, as

a hosted or “SaaS” solution, or as and “on-demand” solution which includes hosting and

professional services. The key features of Ringtail include:

Integrated Processing – Ringtail offers integrated workflow that can be

customized to meet different project requirements. It offers easy to use

dashboards, rich configuration options and support for more than 400 file types.

Visual Document Review — Ringtail’s search and review capabilities include

keyword search, concept clustering, and visual review. Documents that relate to a

particular subject, topic, or theme can be quickly identified for review and coding

based on their conceptual similarities, timelines, or communication patterns using

Document Mapper.

Visual Analytics — leverages data and concept analysis to enable teams to

navigate and make sense of large document collections. It delivers information-

rich progress reports, trend analysis, and statistical samples of document sets to

power case strategies.

Production — production and redaction tools provide a robust set of features that

enable legal teams to produce relevant documents in an accurate and efficient

manner. Documents can be produced in their native format, TIFF, PDF, or in a

combination of these formats. Configurable permissions allow for secure

productions down to the document level.

FTI Technology added several new features with its latest release of Ringtail in August

2014. Key additions include: macro-to-micro analytics for drilling into conceptually

similar documents, a simplified interface for advanced searches, and additional user

experience enhancements.

FTI Technology also offers a variety of additional professional services including:



Acuity managed review — FTI’s managed review offering encompasses legal

review attorneys, software and workflow. Acuity seamlessly integrates with other

FTI eDiscovery services to provide comprehensive coverage of clients’

eDiscovery needs and a single point of accountability. FTI Technology offers

gigabyte or per document reviewed pricing model for Acuity.

FTI Investigate — FTI conducts forensically sound collections from the cloud,

mobile devices, social media, structured data sources as well as foreign locations.

FUNCTIONALITY: 7

MARKET SHARE: 2

KEY STRENGTHS:

FTI Technology’s eDiscovery products are available as on-premises, or as a

hosted “SaaS” solution, or “on-demand” which includes hosting and professional

services.

Ringtail’s predictive coding is a differentiator due to its visualized training

feature, which allows users to maximize the efficiency and accuracy of the

Technology Assisted Review.

The visual analytic tools and Ringtail’s ability to visualize trends provide efficient

identification of relevant documents. Legal professionals can gain quick insight

into the accuracy of document sets through Ringtail’s visual review tools.

FTI Technology’s volume-based or perpetual license pricing and its flexible

deployment options make it more accessible to customers.

FTI Technology’s consulting services offer broad support for the eDiscovery

process that other vendors often lack.

WEAKNESSES:

It may not be clear to customers that FTI Technology’s product portfolio provides

complete EDRM coverage, as professional services must also be purchased for

the collection and preservation phase.



Ringtail’s advanced technology may seem too complex for some users’ needs.

HP

3000 Hanover Street

Palo Alto, CA 94304

www.autonomy.com

HP provides software and hardware solutions for consumers and enterprises. Its product

portfolio includes desktops, laptops, printers, networking and storage, mobile devices,

and more. In 2011, HP acquired the unstructured information and analytics vendor,

Autonomy, which is now part of HP Software’s Big Data Solutions Business Unit.

HP’s Intelligent Data Operating Layer (IDOL) powers HP’s Big Data solutions with

its advanced pattern-matching and analytics technology. HP IDOL collects and stores

data from a diverse set of data connectors where it is then indexed, optimized, and made

available for analysis, retrieval, and management. HP IDOL supports hundreds of

languages, relevant file types, and data source repositories.

HP’s eDiscovery solution is a key component of their Information Governance portfolio,

which comprises Enterprise Content Management (ECM), Information Archiving, and

eDiscovery. Solutions in the portfolio can be combined in a modular fashion to allow

organizations to proactively prepare for litigation and achieve time and cost savings.

HP’s eDiscovery solution is comprised of two key products: HP Legal Hold and HP

eDiscovery.

HP Legal Hold - enables customers to identify, preserve and collect potentially

relevant information. It provides an automated means for managing legal hold

notifications and custodian interviews in a repeatable, defensible manner. It also

provides a comprehensive solution for managing the release and disposition of

data at the end of a matter. Key aspects of the product include:

o Notification and interview management - allows customers to automate

notification workflows and interviews ensuring defensibility by tracking



and documenting notifications, acknowledgements, and reminders.

o Litigation lifecycle management - automatically tracks data throughout the

litigation lifecycle: it provides an online collaboration and tracking

environment that facilitates initiation of hold actions, tracking of results,

review of activity, and reporting.

o Matter management integration – allows legal staff to relate collections

and notices to a set of matters, interoperate with existing matter

management systems, and allows content collected or preserved to be

shared among all matters.

o Preservation and collection – is supported through forensically sound

collection (copying native content and metadata) or, for certain

repositories, in-place preservation (locking the content and metadata

within its current repository). In place preservation is available for:

On-premise HP repositories, such as HP Consolidated Archive or HP

WorkSite;

Third-party data repositories, such as Windows file shares or

SharePoint; and

Laptops and desktops (through the Desktop Legal Hold agent).

HP Legal hold is an on-premise offering; however SaaS-based legal hold capabilities are

available with certain HP archiving solutions.

HP eDiscovery - combines processing, Early Case Assessment, analysis, review

(including Technology-Assisted Review), and production into a single solution.

Some of its most prominent capabilities include:

o Early Case Assessment - enables customers to gain insight into large

volumes of data using advanced analytics such as automated concept

clustering, communications mapping and multi-faceted filtering. The

tools help customers identify common themes, spheres of influence,

unknown custodians and unusual behaviour in a simple, streamlined

process. ECA also helps customers determine collection parameters and



prepare for negotiations with opposing parties as well as court-mandated

status conferences.

o Analysis, Review, and Production - helps customers quickly and cost

effectively identify data in a large document collection with high

probability of being responsive. Built with enough flexibility to match the

right workflow with each unique matter, customers have a choice of

review workflows, such as traditional linear review, non-linear (clustering-

enabled) review, or Technology-Assisted Review.

Deployment options for eDiscovery include: on-premise software, appliance, full-service

SaaS, and OnDemand, HP’s self-service, cloud-based option released in 2014.

FUNCTIONALITY: 9

MARKET SHARE: 3

KEY STRENGTHS:

HP’s eDiscovery products can be combined with other modules in HP’s powerful

Information Governance portfolio to deliver greater synergies and streamline

processing.

HP’s solution provides end-to-end functionality, covering the entire eDiscovery

lifecycle. This allows organizations to save time, remove risks associated with

handing off data from one system to the next, and best leverage analytics throughout

the process.

HP IDOL, which powers HP’s eDiscovery solutions, provides advanced pattern

recognition and analytics, allowing organizations to derive human understanding

from hundreds of relevant data sources, file formats, and languages.

HP offers deployment flexibility by delivering its solutions in multiple form factors,

which include: as an eDiscovery appliance, On-Premise software, as a Hosted/SaaS

offering, OnDemand, or as a hybrid offering.



WEAKNESSES:

HP Legal Hold is a separate product, and must be purchased in addition to HP

eDiscovery.

Though HP eDiscovery integrates with a wide range of solutions in HP’s Information

Governance portfolio, customers must make a deep investment in HP technology to

benefit from this integration.

HP’s On-Premise eDiscovery platform requires a significant investment as well as the

resources to properly maintain and manage the solution. However, HP also offers a

SaaS-based solution, which is a popular alternative with many customers.

KROLL ONTRACK

9023 Columbine Rd

Eden Prairie, MN 55347

http://www.krollontrack.com

Kroll Ontrack is a private company founded in 1985. Kroll Ontrack is the technology

services division of Kroll, which provides a broad range of investigative, intelligence,

financial, security and technology services to organizations and multinational

corporations around the world. Kroll Ontrack originally launched an eDiscovery product

line in 1999. In October 2013, the company launched a new eDiscovery product suite

under the ediscovery.com brand.

Kroll Ontrack has transitioned to an integrated product suite with collection, analysis,

review and management software, all of which are available through ediscovery.com.

The new ediscovery.com platform comprises three main components:

ediscovery.com Collect – designed to identify, preserve and collect ESI and related

metadata. Collect can be deployed behind the firewall.

http://www.krollontrack.com/



ediscovery.com Manage – a tool to allow the management of eDiscovery matters as

a portfolio, rather than as disjointed, individual projects.

ediscovery.com Review – a unified platform to conduct early data assessment

(EDA), analysis, review and production across individual or multiple matters.

Includes predictive coding for technology assisted review (TAR) and a nearline

storage feature to control hosting costs.

The three components of ediscovery.com may be used together or separately.

In addition, in order to offer its clients a choice in review platforms, in 2014, Kroll

Ontrack chose to partner with kCura to offer Relativity, as an alternative to its own

review platform. As such, Kroll Ontrack is a Relativity service provider, and offers the

following through kCura’s Relativity technology: a customized ECA workflow, review,

legal hold, and consulting on Relativity matters.

FUNCTIONALITY: 7

MARKET SHARE: 4

KEY STRENGTHS:

Kroll Ontrack has trusted eDiscovery data centers around the world, with five data

centers on three continents (US, EMEA, APAC). Kroll Ontrack plans to continue to

open additional global data centers in 2015.

Experienced case managers that can handle projects involving multi-lingual data.

Kroll Ontrack’s ECA and review tool, ediscovery.com Review, provides strong

Technology Assisted Review/Predictive Coding capabilities.

WEAKNESSES:

Kroll Ontrack’s strength is in its deep understanding of eDiscovery practices, and its

strong professional services team, however, the company tends to be less of an

innovator than other competitors in this market.



KCURA

231 South LaSalle Street

8th floor

Chicago, IL 60604

www.kcura.com

kCura is a developer of web-based eDiscovery software. kCura’s flagship solution,

Relativity, now covers the complete EDRM, from legal hold through production. kCura

was founded in 2001 and is headquartered in Chicago, Illinois.

kCura’s Relativity is a web-based eDiscovery platform for enterprises, government

agencies, law firms, and service providers. It provides complete capabilities for

eDiscovery challenges, including litigation, document review, information governance,

internal investigations, and more. It also includes a mobile application for preparing for

trial and depositions. Relativity 9 is the latest version of the platform released in

November 2014. Relativity is available as an on-premises solution, as well as an on-

demand service through kCura’s partnerships with hosting providers. The key features of

Relativity include:

Legal Hold – Relativity Legal Hold allows organizations to build defensible,

repeatable workflows for managing legal holds.

Collection – Allows organizations to perform a targeted collection or forensic

image, onsite or remotely. A feature called scout allows the identification and

analysis of what data lives on a custodian’s machine before collection.

Processing – Relativity Processing is fully integrated with review, so reviewers

can ingest data directly into their review workspace. Full metadata and container

extraction, including EnCase Logical Evidence Files, domain parsing, and native

application imaging are part of the solution. An inventory option expands

container files one level deep and extracts metadata to allow quick insight into the

data, as well as the option to cull junk, prior to processing.

Text Analytics – Provides advanced technology to organize documents based on

concept. Relativity Analytics also includes features like email threading and near-



duplicate detection.

Computer-Assisted Review – Utilizes Relativity’s text analytics engine to code

statistically sampled subsets of documents. Providing Relativity with a sample set

of coded documents, allows it to amplify the expertise of reviewers to code the

remaining documents in a collection.

Mobile – kCura Binders is a desktop and web based application accessible from

any tablet or computer, which is specifically designed for attorneys who need to

highlight, annotate, search, print, and email important case documents. kCura

released an iPad app in August 2013

Applications – Custom applications can be built on top of the platform for

improved organization, sorting, and searching of structured data as well as the

ability to address processes outside of eDiscovery. Building applications for

Relativity does not typically require extensive programming knowledge or

training. Applications built by kCura and their development partners can be

shared via kCura’s app market, the Relativity Ecosystem. kCura currently has 31

apps available in the Ecosystem.

Security – Supported security features include: integration with Microsoft Active

Directory, two-factor authentication, strong password enforcement, automatic

locking out of service after a certain number of failed password attempts,

MobileIron support for mobile, and more. All incoming and outgoing data is

encrypted. Additional security features include extensive audit logs, restricted

document access, and more. Relativity’s granular security architecture allows

anything in the system to be secured on a customized basis.

Productions – During production, documents can be produced as TIFF or PDF

files in their native format, or a combination of both. For export, Relativity

supports the following file formats: DAT, CSV, HTML, TXT files along with

Opticon and iPRO support.

Data Visualization – Relativity utilizes a visualization tool, Pivot, to enable

administrators to analyze collected data and coding decisions. Documents can be

culled and prioritized for review and reviewer progress can be tracked.



Foreign Language Support – Relativity supports multiple encoding types and is

fully Unicode-compliant.

FUNCTIONALITY: 6

MARKET SHARE: 5

KEY STRENGTHS:

kCura was traditionally well-known for its review capabilities, has now added all

other key components of the EDRM for full coverage of all aspects of

eDiscovery. This allows the company to position itself as a much stronger player

in the corporate market.

The Ecosystem app market continues to be a unique offering in the eDiscovery

space and now offers 31 apps available for kCura customers. kCura’s open

platform design has led to greater innovation and increased functionality and

product customizations for customers.

The availability of Binders which provides access for tablets from any browser, or

a mobile app for the Apple iPad, is a very forward-thinking move as more

professionals are ditching laptops in favor of tablets for their day-to-day work.

kCura has one of the broadest collections of hosting, consulting, and technology

partners in the eDiscovery market.

WEAKNESSES:

Deploying kCura’s Relativity platform on-premises may be overwhelming for

smaller-sized organizations. However, kCura’s hosting providers offer on-demand

services meant to cater to customers that have limited IT resources and require a

simpler implementation process.

kCura does not currently collect ESI directly from Microsoft SharePoint, Google

or social media.

kCura’s Relativity’s legal hold does not currently preserve in place.



kCura’s Relativity’s Early Case Assessment could be improved, it currently does

not offer key word search, and no 2nd phase searching and culling.

kCura’s Relativity offers some tools for developing cost estimates prior to

collection and processing, however, these are still fairly basic and could be

improved upon.

GUIDANCE SOFTWARE

1055 E. Colorado Blvd.

Pasadena, CA 91106

www.guidancesoftware.com

Guidance Software is a developer of software for digital investigations. Guidance’s

solutions and services include electronic discovery, data audit and compliance, incident

response, security analytics, digital forensics, evidence presentation, and trial testimony.

Guidance was founded in 1997 and is headquartered in Pasadena, California.

Guidance provides full coverage of the EDRM. Guidance’s flagship EnCase eDiscovery

solution provides legal hold, continuous case assessment, collection, preservation,

processing, analysis, review, and production. The key features include:

Legal Hold — a one-page legal hold interface allows users to easily create and

manage legal holds on a wide range of data sources through customizable and

reusable templates. In addition to sending automated notices and custodian

surveys, all stored in questionnaire and notice libraries for easy reuse, legal hold

can be audited to track progress and a custodian’s current legal hold status. In

addition, the platform’s Active Directory integration assists in managing

custodians and issuing notices, reminders, and escalations regarding legal hold

and preservation.

Collection and Preservation – the EnCase platform features pre-collection

analytics that allow for continuous case assessment. Pre-collection analytics uses

advanced criteria and search term analysis to predict the potential costs, relevant

keywords and custodians before retrieving ESI. The collection process is

automated and collects only relevant ESI based on custodians, date ranges,



keywords, hash values, or any other file system metadata properties. The platform

supports a wide range of data sources and types, including documents, images, e-

mail, web mail, Internet artifacts, HTML page reconstruction, chat sessions,

encrypted files, and more. Following the collection phase, data is preserved and

locked in a court-approved, forensically sound logical evidence file (LEF)

container.

Processing – the fully automated processing stage allows for the reduction of

irrelevant or redundant ESI through culling and deduplication. In addition, further

processing enables additional refinement and separation of collection results

through text extraction, exploding containers, cracking passwords, performing

OCR, and indexing the data for further culling. During this stage, ESI’s metadata

is fully preserved and kept intact. It also provides visual representations of the

processed ESI.

Analysis and Continuous Assessment – the Early Case Assessment capabilities

(including pre-collection analysis) allow analysis and first pass review at any

point during the electronic discovery process; before, during and after collection.

The review of post-collection and processing results provides robust analytical

data to optimize review.

Review — authorized users can search through collected data using proximity and

nested proximity search, wildcards, and modifiable stemming. Advanced features

include Technology Assisted Review, linear review with hit highlighting, email

threading, conversation viewing, user defined tagging, comments and

classification, and more.

Production — the EnCase platform can produce documents in their native format

as well as any format required for legal presentation. Additionally, it provides

flexible criteria for automated exportation and delivery of data. The documents

can be protected using the platform’s information rights management capabilities,

which continues to preserve these documents from alteration until the case is

settled.

Central Legal Repository — multi-matter support allows users and legal

professionals to manage litigation across multiple cases. In addition to single-

instance storage of evidence, which significantly reduces evidence storage costs,



the central repository allows for cross-case work product re-use for reduced costs

associated with review. This feature helps organizations streamline, standardize,

and reduce costs and risks associated with the electronic discovery process for all

cases and matters.

The EnCase eDiscovery platform is available as an on-premises deployment with

additional functionality for the review and production stages offered through a hosted

service to allow legal professionals to work on a customer’s case from any Internet-

connected web-browser.

FUNCTIONALITY: 7

MARKET SHARE: 6

KEY STRENGTHS:

EnCase offers broad source collection capabilities that include traditional

repositories as well as newer cloud based repositories such as Microsoft Office

365, Box, Google Drive, and Amazon S3.

EnCase eDiscovery’s unique continuous assessment feature allows for highly

detailed analysis at any time during the eDiscovery process, allowing

organizations to track progress and efficiently understand the relevant ESI.

Multi-matter management support eliminates redundant processes and storage

across all cases. Customers are able to standardize the eDiscovery process by

reusing collected ESI, classifications, work products, and settings from previous

cases.

Guidance Software offers an optimized deployment architecture that allows

customers to conduct collection and preservation on-premises where the data and

custodians reside, while review and production utilize a private cloud to ensure

secure collaboration among geographically dispersed legal teams.



WEAKNESSES:

Guidance Software is perceived as more expensive than many of its competitors,

and therefore tends to be selected mainly by larger customers with highly

complex eDiscovery requirements.

Guidance Software offers limited functionality for the collection and searching of

social media data within its EnCase solution.

RECOMMIND

650 California Street,

San Francisco, CA 94108

www.recommind.com

Recommind provides business software and services for eDiscovery, enterprise search,

email management, information governance, and information access. Recommind

solutions are built on top of and powered by their patented CORE (Context Optimized

Relevance Engine) platform.

Recommind offers comprehensive coverage of the EDRM with the following solutions,

Axcelerate Legal Hold, Axcelerate ECA & Collection, Axcelerate Review &

Analysis, and Axcelerate Data Management. Recommind’s Axcelerate solutions can be

deployed individually or together depending on a customer’s specific eDiscovery needs.

Key features of each solution include:

Axcelerate Legal Hold - provides cloud based management and execution of

legal hold notifications with full audit trails, immediate setup, and an API for user

network integration as desired.

Axcelerate ECA & Collection - provides enterprises with the ability to preserve,

collect, process, cull and analyze ESI. Analysis is powered by Recommind’s

SmartTaggers and Smart Filters technology. Prior to collection, ESI can be

explored and potentially relevant data can be preserved. Data can be remotely

collected from various enterprise data sources, including: laptops, desktops, file



shares, email servers, email archives, cloud-based sharing solutions such as Box

and Google Apps, endpoint backup archives such as Druva inSync, social

collection sources such as Actiance, and enterprise collaboration platforms such

as Microsoft SharePoint. The solution can be run for a specific case, or on a

scheduled basis.

Axcelerate Review & Analysis - includes Recommind’s Predictive Analytic and

Predictive Coding technology for enhanced review and analysis of ESI. Data is

processed, culled, and filtered based on document responsiveness, privilege, and

issue relation. The Predictive Analytics technology provides automatic

identification of key topics, documents, concepts, and issues based on

sophisticated keyword, Boolean, and concept search. Key people, phrases, and

concepts of interest can also be identified for improved visibility into a document

collection. Key features of Axcelerate 5, released in February 2014, include

Hypergraph for visualized communications analysis, built in End-of-Branch email

thread analysis, and Smart Redactions, enabling a wide range of manual and

automated redactions across data sets with no pre-imaging.

Axcelerate Data Management - enables proactive and automated management

of information earlier in the information lifecycle. Axcelerate Data Management

leverages Recommind’s expertise in machine learning. It actively crawls and

indexes content from any source, including document management systems,

intranets, web sites, CRM applications, databases or file systems. Based on the

content, documents are associated with one or more categories such as topics,

document types, geographic locations, industries, and tagged as such enriching

the document’s metadata. Axcelerate Data Management is able to perform

automated categorization of new documents based on a training set using positive

and negative sample documents, and can be augmented by user-defined rules.

Recommind also offers Axcelerate On-Demand, a hosted service based on the

Axcelerate Review & Analysis solution. The centralized web-based application delivers

processing, culling, and filtering of ESI via a cloud-based service with a full range of

operation services, project management and expert consulting.

In August 2014, Recommind introduced Axcelerate SaaS, providing organizations all

the benefits of Axcelerate on a subscription basis in a dedicated, private cloud



infrastructure. Unlike other hosted solutions, Axcelerate SaaS requires no external

processing, third party licenses, or monthly user fees.

Axcelerate Unlimited is an all-in-one subscription-based eDiscovery service that

includes all of Recommind’s eDiscovery solutions at a fixed price.

Recommind also offers the following related solutions:

Decisiv Search – An enterprise search tool with concept-based search

technology. Search results can be optimized based on their freshness, rank,

specific metadata, and document length. Federated search enables searching

across internal and external content sources. Decisiv Search supports over 400

document formats.

Information Governance Suite – which incorporates Axcelerate Data

Management, and is one of the first integrated governance solutions built from the

ground up to manage and organize large amounts of unstructured data using

court-approved machine-learning technology.

FUNCTIONALITY: 9

MARKET SHARE: 7

KEY STRENGTHS:

Recommind offers highly advanced technology assisted review functionality with

their Predictive Coding and Predictive Analytics tools.

Recommind delivers their solutions through three different pricing models,

perpetual license, on-demand service, and a cloud-based subscription service.

These options provide customers with a flexible pricing structure that best suits

their needs.

The Axcelerate Unlimited service is a unique offering that combines all of

Recommind’s eDiscovery solutions into a single service with a flat subscription

rate.



Axcelerate 5’s Smart Redactions capabilities enable a wide range of manual and

automated redactions across entire data sets at no additional cost, and with no pre-

imaging required.

Axcelerate 5’s HTML5 interface provides a simple, efficient user experience for

reviewers.

WEAKNESSES:

Recommind, well known for its Technology Assisted Review and predictive

coding capabilities, continues to face increased competition from other vendors

that are also adding predictive coding capabilities to their own platforms.

Recommind has been working to simplify the user experience across its solutions,

however, given the richness of functionality provided for investigating attorneys

and case managers, some of the features may still feel intimidating to users with

more basic needs.

TRAIL BLAZERS

ACCESSDATA GROUP

588 West 400 South Suite 350

Lindon, Utah 84042

www.accessdata.com/

RESOLUTION1 SECURITY

1100 Alma Street

Menlo Park, California 94025

www.resolution1security/

AccessData is a pioneer in digital investigations, endpoints/mobile forensics and the

litigation support market. The company offers eDiscovery and forensic automated tools

to large to medium customers representing legal organizations, law firms, government

agencies, law enforcement and enterprises.

http://www.accessdata.com/

http://www.resolution1security/



In November 2014, AccessData Group announced the splitting its businesses into two

independent companies, AccessData, and the newly formed Resolution1 Security,

effective January 1, 2015. Resolution1 Security will deliver real-time insight, analysis,

response and resolution of data incidents while integrating threat intelligence.

Resolution1 Security is based in Menlo Park, CA with customers around the world.

Resolution1 Security offers Resolution1 eDiscovery a solution that integrates collection,

litigation hold, processing, and early case assessment features along with the final review

functionality of AccessData’s Summation.

AccessData offers Summation a solution that covers the post data collection stages of

the eDiscovery process featuring processing, early case assessment and final legal

review.

Key features of these solutions include:

Resolution1 eDiscovery 5.5 — The latest version of Resolution1 eDiscovery’s

on-premises and web-based solution addresses the full EDRM with features that

include:

o Litigation hold, collection, processing, ECA, and document review and

production. A broad range of structured and unstructured data sources are

supported, including: Google Docs, Microsoft Exchange Server, Microsoft

SharePoint, Microsoft Office 365, Oracle URM, FileNet, OpenText, EMC

Documentum, Symantec Enterprise Vault, Xerox Docushare, Druva, and

more. Resolution1 eDiscovery features distributed processing, which can scale

to handle terabytes per day, and the ability to de-duplicate, OCR (optical

character recognition) and handle encrypted files.

o Resolution1 eDiscovery can scale globally to handle in-region collection,

processing and review under one license and implementation.

o ECA tools offer a culling and collection tool that can filter by 100s of factors

like custodian, data source, document metadata, keywords, and type. ECA

support is provided in many file formats and multiple languages. It can collect

and process simultaneously, reducing cost and time, as well as maintain data

http://www.resolution1security.com/



chronology in email threads. It also offers annotation and bookmarking

features.

o During the production phase, documents and email can be produced in native

formats as well as image file formats such as PDF or TIFF. Data can also be

exported as load files for use by third-party review tools.

o Resolution1 eDiscovery also includes the full functionality of AccessData’s

Summation legal review platform described below.

AccessData Summation — Summation is a web-based solution that combines

data processing, early case assessment, final review, transcript management and

case organizer management into a single platform. This helps eliminate the need

for iterative processing, data loading and repetitive review cycles. Offered as a

stand-alone, appliance or as a component of Resolution1 eDiscovery, Summation

covers the post data collection stages of the eDiscovery process as well as

transcript and case management functionality. Summation features include:

o ECA tools offer robust loading and culling functionality. Data can be loaded

and filtered by 100s of unique factors like custodian, data source, document

metadata, keywords, and type. ECA support is provided in many file formats

and multiple languages. It can load and process simultaneously, reducing cost

and time, as well as maintain data chronology in email threads. It also offers

annotation and bookmarking features.

o Near-native Document Viewer and Editor allows users to apply color

redactions on near native files, which allows them to redact first and then

image only the redacted set. Summation lets user can drag the redaction tool

over a whole sentence as if highlighting text in MS Word.

o Technology Assisted Review, with a visualization module for the graphic

representation of case data. It includes advanced data filtering, production

tools, as well as offline mobile case review.

o Imports Concordance and Relativity load files, native Concordance database

migration, exports Concordance, Relativity, Ringtail, iConect, Introspect and

EDRM XML load files.



Mobile Phone Examiner Plus — MPE+ is a stand-alone mobile device

investigation solution that includes enhanced smart device acquisition and

analysis capabilities. MPE+ allows mobile forensic examiners to collect, identify

and obtain the key data.

FUNCTIONALITY: 7

MARKET SHARE: 8

KEY STRENGTHS:

AccessData and Resolution1 Security provide full coverage of the EDRM, from

litigation hold to final review and production, through the combined Resolution1

eDiscovery and Summation platforms.

AccessData and Resolution1 Security provide one of the broadest support for

different ESI types with support for most popular data sources and repositories.

AccessData and Resolution1 Security offer key new features for technology

assisted review, visualizations, evidence tracking, transcript management, case

organizer management, as well as the ability for Resolution1 eDiscovery case

managers to view collection status in real-time.

Mobile Phone Examiner Plus is one of the first products available for eDiscovery

targeted at mobile devices.

WEAKNESSES:

Resolution1 eDiscovery and Summation’s pre-processing, cost assessment

capabilities are somewhat basic. Future releases should address this and help

improve cost assessment analysis moving forward.

Resolution1 eDiscovery and Summation’s TAR capabilities, while offered at no

extra cost, are not as highly developed as those of some competing vendors. We

expect to see this evolve in future releases.



CATALYST REPOSITORY SYSTEMS

1860 Blake Street, 7th Floor

Denver, Colorado 80202

www.catalystsecure.com

Catalyst has been a pioneer, for the past 15 years, in delivering secure, cloud-based

software to help corporations and their law firms handle eDiscovery, compliance and

regulatory matters. Catalyst focuses on the right-hand side of the EDRM, with cloud-

based document repositories and review software platforms that deliver search, review

and technology-assisted review in multiple languages.

Catalyst delivered one of the first cloud-based document repositories and review software

platforms in the eDiscovery market. The company is a known leader in providing search,

review and technology-assisted review in multiple languages, including Chinese,

Japanese and Korean. Catalyst bases its search and analytics functionality on a NoSQL

engine it licenses from MarkLogic. In January 2014, Catalyst simplified its pricing

through a new subscription pricing model.

Catalyst offers three main products, as follows:

Catalyst Insight – was built to handle big data discovery, by offering enterprise-

scale workflow for clients engaged in multiple legal matters. It leverages XML-

based technology to link individual documents and their coding to multiple cases

without creating duplicate data sets, thus reducing storage costs and eliminating

coding conflicts. The repository also has a fully automated de-duplication process.

Breaking with traditional linear-review approaches, Insight uses non-linear

methods to help reviewers see broader patterns in documents and data sets.

Visualization tools enable creation of social-network diagrams, timelines and

other graphical depictions of data. Advanced analytics translate to shorter review

times and reduced review costs.

Catalyst Insight Predict – released in early 2013, is one of the first technology-

assisted review (TAR) products specifically designed to handle Chinese, Japanese

and Korean (CJK), and other languages. It also is the first to use continuous

ranking and Continuous Active Learning, helping to reduce review time and

costs. It integrates seamlessly with the Catalyst Insight eDiscovery platform, and

http://www.catalystsecure.com/



uses artificial intelligence to streamline and enhance human review. It ranks all

documents in a collection (rather than just a reference set), and handles rolling

document uploads by supporting continuous ranking as new documents are added.

OnRamp and Fast Track – are tools that allow corporations and their legal

teams to fully automate data processing, loading, searching, tagging and culling,

thereby eliminating vendor-handoff errors and saving valuable time. This helps

reduce costs associated with the uploading and ingestion of documents. Catalyst

offers OnRamp and Fast Track at no additional cost to customers.

FUNCTIONALITY: 8

MARKET SHARE: 9

KEY STRENGTHS:

Catalyst offers a cloud based document repository and review platform, which

delivers lower cost, and improved scalability via a secure, private cloud.

Catalyst is a leader in multi-language eDiscovery support. The company offers

technology-assisted review for Asian languages, including Chinese, Japanese and

Korean.

Catalyst Insight is an eDiscovery software platform designed specifically for big data,

which utilizes a central legal repository built with XML technology to deliver fast

speed in processing large cases (i.e. Gigabytes or Terabytes of data).

Catalyst Insight offers single instance storage, multi-party and multi-matter

eDiscovery capabilities.

Catalyst Fast Track and On Ramp tools offer automated data handling from ingestion

and processing through search, review and production.

Catalyst Insight Predict offers Technology Assisted Review (TAR) with continuous

learning capabilities, using NoSQL-based predictive ranking technology.



WEAKNESSES:

Catalyst’s cloud based software focuses on the right-hand side of the EDRM from

Processing through Production, relying on key partners for left-hand side functions

from Information Management through Preservation. This may cause some exposure

as partners change their strategies and in some cases look to provide the full EDRM

functionality on their own.

Catalyst would benefit by expanding its partner base to include more information

archiving vendors and Managed Service Providers (MSPs).

UBIC

3 Lagoon Dr., Suite 180

Redwood City, CA 94065

www.ubicna.com

UBIC is a pioneer of cross-border litigation support and forensic investigation and a

leader in Asian-language eDiscovery. The company has staff, offices and secure data

centers in the U.S., UK, Taiwan, Korea and Japan and owns TechLaw Solutions, Inc., a

litigation support company with over 30 years of experience in the US. UBIC has its

worldwide headquarters in Japan and is listed on both the Tokyo Stock Exchange and

NASDAQ.

UBIC’s eDiscovery solution, called Lit i View E-DISCOVERY, is designed to address

the full-spectrum of the EDRM (from Collection to Production and Hosting). The

company also offers solutions outside of the scope of eDiscovery, these include: a digital

forensics solution, Lit i View XAMINER; email auditing software, Lit i View EMAIL

AUDITOR; and case management solution, BIG DATA CASE MANAGER.

UBIC’s Lit i View technology platform is available as on-premises software, as a cloud-

based solution, or through a combined hosting and review packaging. Lit i View provides

the following key features and components:

http://www.ubicna.com/



ECA – search simulation simplifies data identification and provides Early Case

Assessment understanding.

Search – Lit i View’s drag and drop search simulation tool provides strong query

support.

User interface – is available in both Japanese and English making it easier for

administrators and reviewers to work in their native language.

Language support – Lit i View moves beyond Unicode, to understand and support

various encodings such as JIS, Shift JIS and EUC. Also, search can be run for the

same term in multiple languages simultaneously. Search results are presented

separated by language making language-specific review faster and simpler.

Support for Asian Business Productivity Tools – Lit i View supports software tools

commonly in use in Asia. File types of hwp and mbox are supported as well as

proprietary encryption systems.

Customizable – Lit i View allows control by cases, roles, tags and documents. Users

can set persistent keyword highlighting, and allow or block document printing.

Predictive Coding – Lit i View provides CJK Technology Assisted Review,

predictive coding designed specifically for Asian languages. It allows a document

reviewer’s decisions to be populated across an entire data set to aid in early case

analysis, data reduction, document ranking and review distribution. Lit i View also

provides a pre-set of training data that can be used with Predictive Coding, which

incorporates knowledge from UBIC’s extensive experience in providing eDiscovery

and forensics support. This allows customers to run predictive coding without the

need of creating their own training data from scratch.

Advanced Data Reduction – Lit i View allows to reduce data size with de-duplication,

de-NIST, and CJK Technology Assisted Review.

Behavior Informatics – Central Linkage is UBIC’s behavior informatics augmented

technology, which creates visual diagrams of communication networks to expose

connections between people. Central Linkage also contains the Behavior Extractor, a

tool that allows users to quickly identify the theme of conversations in email



messages by deconstructing a sentence into their relevant grammatical pieces and

visually revealing how individuals discuss words and concepts in their proper context.

FUNCTIONALITY: 7

MARKET SHARE: 11

KEY STRENGTHS:

UBIC offers a complete EDRM platform comprising collection, processing, review,

production and hosting.

UBIC has a strong R&D team committed to deliver advanced technology features

such as predictive coding.

UBIC provides an easy to use Graphical User Interface (GUI).

UBIC’s Litigation Hold (Easy Hold) feature has unified data management

capabilities.

UBIC is a leader in Asian language support, and has a deep understanding of

eDiscovery requirements in Asian countries.

UBIC offers local support with an experienced staff that understands the local culture,

and language. The product is able to deal with proprietary applications, file types and

character encodings provides CJK TAR.

WEAKNESSES:

UBIC has raised its presence and visibility in North America through its TechLaw

Solutions acquisition, however, the company still needs to invest in further in its

marketing efforts as it is currently still better known in Asia than North America.

UBIC does not currently offer support for cloud based data sources such as Microsoft

Office 365, SharePoint online, Google Apps for Work, and other similar solutions.



UBIC can improve its data management support features and interface.

UBIC Lit i View currently allows users to leave notes/comments on documents being

reviewed, however, it does not currently have a text annotation functionality that

would allow users to annotate texts or regions of the document within the file.

EXTERRO

4145 SW Watson Ave, Suite 400

Beaverton, Oregon 97005

www.exterro.com

Exterro is a provider of eDiscovery software designed for use by in-house legal and IT

teams at global 2000 organizations. The company was founded in 2004 and is

headquartered in the U.S., with a research & development office in India.

The Exterro E-Discovery Solution is an enterprise-scale software suite that enables

organizations subject to manage litigation and regulatory issues. The Exterro Fusion

Platform integrates corporate IT systems and third-party EDRM tools with all Exterro

applications to unify and support end-to-end e-discovery management. Exterro is

available as an on-premises solution, as a cloud based solution through Exterro Cloud, or

as a hybrid deployment.

The core Exterro E-Discovery Solution comprises the following key applications:

Exterro Data Mapping - Exterro Data Mapping is designed to create a data map

of all of an organization’s ESI. It enables legal teams to rapidly identify the most

relevant ESI repositories to a legal matter and eliminate those that may add

unnecessary cost and time.

Exterro Legal Hold - Exterro’s automated legal hold management system,

provides complete visibility into custodian actions, compliance levels and tasks

across all matters.

http://www.exterro.com/



Exterro E-Discovery Data Management – Exterro’s comprehensive data

management application identifies the most important ESI before collection. Its

end-to-end capabilities enable legal teams to unearth relevant ESI, and reduce

collection volumes. It includes the following processes:

o In-Place Early Case Assessment (ECA) & Analysis – with predictive

coding and search technologies, legal teams can gain quick insights into

data volumes, types and sources. In addition, it enables testing of key

terms and concepts to accurately build case scenarios and budget

comparisons, prior to document collection.

o In-Place ESI Processing - enables clients to determine the data volume

that may require review early in the course of a matter, then process, de-

duplicate and cull ESI prior to collection.

o Targeted ESI Collection - automatically filters, processes, categorizes,

deNISTs, de-duplicates, culls and then collects data, significantly reducing

ESI volumes in advance of review.

o Review and Production – enables document review using Exterro’s

analytic capabilities, including document labeling, mass tagging, and

custodian- and file-level hit reports. Includes native document reviewer

and foreign language support. Load files can be created in multiple

formats, including TIFF, CSV and EDRM XML, as well as exported

directly into third-party review tools.

Exterro Project Management - leverages built-in workflows to automate

repeatable processes for consistent, high quality projects.

In addition, Exterro offers the following add-on applications for added functionality:

Exterro Compliance Portal – provides a consolidated display of custodian

legal hold obligations.

Exterro Comprehensive Interview – provides an integrated, automated

survey system for identification and preservation.



Exterro Employee Change Monitor - is an early warning system that

mitigates the risk of ESI spoliation by detecting personnel changes and

automatically taking corrective action.

Exterro Cross-Border Compliance – ensure privacy compliance for cross-

border eDiscovery.

Exterro In-Place Preservation - protects and secures ESI from accidental

deletion prior to collection. It integrates with email, collaboration and

archiving applications to prevent deletion of employee data subject to legal

holds or other obligations.

Exterro Predictive Intelligence - applies machine learning to automate the

identification and classification of ESI before and after collection.

Exterro Managed Review - adds expanded review features for multi-party

review, including built-in email threading, tiered and batched review,

redaction, coding pane customization and more.

FUNCTIONALITY: 9

MARKET SHARE: 12

KEY STRENGTHS:

Exterro has partnerships with leading consulting providers, such as Huron Legal,

Epiq, PwC and Deloitte.

Exterro E-Discovery Data Management’s pre-collection analytical capabilities

provide attorneys the earliest possible access to key documents and information.

Exterro’s software unifies the entire e-discovery process through flexible workflows

and an intuitive dashboard.



WEAKNESSES:

Exterro is not well known in most organizations beyond the legal department. Exterro

is actively working to build out its marketing efforts to appeal to the broader

information governance needs of organizations.

Exterro is in the process of completely re-branding its product suite, which may be

confusing to customers and prospects.

Exterro has focused primarily to date on the needs of in-house legal team. The vendor

is working to also extend its appeal to law firms by partnering with outside providers,

like Aurotech, to expand its reach and sales channel into the law firm market.

SPECIALISTS

EMC

176 South Street

Hopkinton, MA 01748

www.emc.com

EMC is a provider of enterprise technologies for businesses and service providers.

EMC’s product portfolio includes solutions for Information Governance, eDiscovery,

archiving, backup and recovery, ECM, storage, and more. EMC was founded in 1979 and

is headquartered in Hopkinton, Massachusetts.

EMC Kazeon eDiscovery, is EMC’s flagship eDiscovery offering, which can be

deployed as a hosted service or as an appliance. It focuses primarily on the left hand of

the EDRM. EMC Kazeon eDiscovery supports content sources which include: email

servers (Microsoft Exchange Server and IBM Domino Server), file systems (desktops,

laptops, CIFS and NFS file shares), content management and archiving systems (EMC

Documentum, Microsoft SharePoint, EMC SourceOne and Symantec Enterprise Vault),

and more. The key features of EMC Kazeon eDiscovery include:



Early Case Assessment – enables the culling, review and analysis of ESI through

in-place identification and legal hold capabilities. Analytic capabilities provide

insight into the ESI and allow legal departments to make decisions regarding a

matter based on data volumes and risks.

Collection and Legal Hold – provides high scale and performance collection of

electronically stored information along with auditing and data verification

capabilities. EMC Kazeon eDiscovery supports mobile workforces and can handle

over 400 different file types, which can be recognized and processed in their

native format. It allows legal and IT teams to identify, notify, manage, and release

legal holds across an organization.

Processing, Analysis, and Review – provides post-collection features including:

searching, prioritizing, auditing, data verification and reviewing. Documents can

be reviewed in their native format or converted. Additional features include:

single-click review, filtering of non-relevant data, hit highlighting, email

threading, and fast-tagging capabilities.

Case Management – provides dashboards and reports of legal workflow status

and progress of a particular case. EMC Kazeon eDiscovery provides built-in

reporting features that customers can customize to their specific needs. The

interface’s ease-of-use is designed for non-technical case management.

EMC Kazeon eDiscovery leverages an open Application Programming Interface (API) to

make it easy to develop custom connectors for repositories and applications. It supports

global deployments with multiple language support. It can generate load files, such as

EDRM XML to export information to industry standard review platforms.

EMC Kazeon eDiscovery integrates seamlessly with EMC’s SourceOne archiving

solution, and has an out-of-the box connector for Symantec Enterprise Vault. It also

integrates with the EMC Atmos big data cloud platform.

FUNCTIONALITY: 5

MARKET SHARE: 10



KEY STRENGTHS:

EMC Kazeon eDiscovery’s ability to integrate with popular enterprise solutions

such as Microsoft Exchange Server, IBM Domino Server, Symantec Enterprise

Vault, and more.

EMC provides regular updates to reinforce its strengths in the areas of scale,

performance, connectivity and content preservation.

Unstructured data can be identified, collected, and processed “in the wild” from

remote desktops, laptops, and other content sources, addressing key enterprise-

grade information governance capabilities.

WEAKNESSES:

EMC Kazeon eDiscovery does not currently offer support for SharePoint 2013

(only SharePoint 2010 is supported), or newer ESI sources such as Microsoft

Office 365, Google Apps, or file and sync solutions.

The EMC Kazeon eDiscovery solution lacks support for searching social media

data.

EMC Kazeon eDiscovery focuses on the left hand stages of the EDRM and does

not offer TAR or predictive coding capabilities.

KPMG, LLP

345 Park Ave.

New York, NY 10154

www.kpmg.com/us

KPMG LLP is the US member firm of KPMG International Cooperative (“KPMG

International”). KPMG’s accredited Forensic practices in 30 countries include Forensic

Technology services which offer data processing, hosting, and production data centers in

a number of regions worldwide.

http://www.kpmg.com/us



KPMG has long-standing professional services expertise in all aspects of eDiscovery and

Forensics. KPMG, however, also offers its own technology to cover the identification to

production phases of the EDRM. KPMG’s eDiscovery technology, called Discovery

Radar Technology Suite, consists of the following components:

Global Evidence Tracking System (GETS) - maintains chain of custody, audit

trails and notifications, as well as helps monitor project performance.

Discovery Radar Collector - provides identification, preservation, targeted

collection and upfront processing capabilities via network or USB, featuring

message-level decryption and robust audit trail capabilities.

Discovery Radar 5 - is a SaaS-based solution that offers additional processing,

review, analysis and production capabilities. It features concept clustering,

flexible integrated statistical sampling, software-assisted review, and a review

cost calculator.

FUNCTIONALITY: 4

MARKET SHARE: 13

KEY STRENGTHS:

KPMG’s Discovery Radar employs software-assisted review technology and

statistical sampling functionality that supports process validation and control. KPMG

can reduce the time and cost involved in successfully completing a document review

with a specified statistical confidence in review results.

KPMG has a solid experience as an eDiscovery service and software provider. This

expertise allows it to build scalable software for process efficiency and flexibility.

KPMG has global professional services resources that can be made available as

needed for customers that wish to leverage this resource.



WEAKNESSES:

KPMG’s business model relies on deep and long-standing relationships with a select

client base, which may limit its scope of competition against other vendors that aim at

the mass market with large sales forces.

Despite offering robust eDiscovery technology, KPMG still views itself primarily as a

service provider and treats its eDiscovery technology offerings as part of a larger

client engagement.



THE RADICATI GROUP, INC. http://www.radicati.com

The Radicati Group, Inc. is a leading Market Research Firm specializing in emerging IT

technologies. The company provides detailed market size, installed base and forecast

information on a worldwide basis, as well as detailed country breakouts, in all areas of:

Email

Security

Instant Messaging

Unified Communications

Identity Management

Web Technologies

The company assists vendors to define their strategic product and business direction. It

also assists corporate organizations in selecting the right products and technologies to

support their business needs.

Our market research and industry analysis takes a global perspective, providing clients

with valuable information necessary to compete on a global basis. We are an international

firm with clients throughout the US, Europe and the Pacific Rim.

The Radicati Group, Inc. was founded in 1993, and is headquartered in Palo Alto, CA,

with offices in London, UK.

Consulting Services:

The Radicati Group, Inc. provides the following Consulting Services:

Management Consulting

Whitepapers

Strategic Business Planning

Product Selection Advice

TCO/ROI Analysis

Multi-Client Studies

To learn more about our reports and services,

please visit our website at www.radicati.com.

http://www.radicati.com/



MARKET RESEARCH PUBLICATIONS

The Radicati Group, Inc. develops in-depth market analysis studies covering market size,

installed base, industry trends and competition. Current and upcoming publications include:

Currently Released:

Title Released Price*

Cloud Business Email Market, 2014-2018 Oct. 2014 $3,000.00

Messaging Platforms Market, 2014-2018 Sept. 2014 $3,000.00

Corporate Web Security Market, 2014-2018 Sept. 2014 $3,000.00

Enterprise Content Management Market, 2014-2018 Aug. 2014 $3,000.00

Enterprise Mobility Management Market, 2014-2018 June 2014 $3,000.00

Information Archiving Market, 2014-2018 May 2014 $3,000.00

Email Statistics Report, 2014-2018 Apr. 2014 $3,000.00

Office 365, Exchange Server and Outlook Market Analysis,

2014-2018 Apr. 2014 $3,000.00

Microsoft SharePoint Market Analysis, 2014-2018 Apr. 2014 $3,000.00

Mobile Statistics Report, 2014-2018 Feb. 2014 $3,000.00

Endpoint Security Market, 2013-2017 Nov. 2013 $3,000.00

eDiscovery Market, 2013-2017 Nov. 2013 $3,000.00

Instant Messaging Market, 2013-2017 Oct. 2013 $3,000.00

Business User Survey, 2013 Aug. 2013 $3,000.00

* Discounted by $500 if purchased by credit card.

Upcoming Publications:

Title To Be

Released Price*

eDiscovery Market, 2014-2018 Dec. 2014 $3,000.00

Endpoint Security Market, 2014-2018 Dec. 2014 $3,000.00

* Discounted by $500 if purchased by credit card.

All Radicati Group reports are available online at http://www.radicati.com.

http://www.radicati.com/



MANAGEMENT & EDITORIAL STAFF

Sara Radicati, PhD

President & CEO

Sara is a computer scientist, author, entrepreneur and industry analyst. Sara was a pioneer in

the early development of unified communications, email, directory services and security

systems. She played an active role in the development of several international standards for

networking and communications, and served on the board of directors of various industry

associations, as well as Interop.

In 1993, she founded The Radicati Group an analyst firm specialized in tracking emerging

communication and collaboration technologies. The company provides quantitative and

qualitative market research, as well as advises corporate clients on procurement issues, and

works with vendors and network operators to help them define their business strategy and

product direction. The company also works frequently with investment funds to perform due-

diligence and evaluate new opportunities.

Prior to founding The Radicati Group, Sara was lead architect for network protocols at Xerox

Corporation and held management positions at 3Com and Novell.

Sara holds Computer Science degrees from Queens College CUNY, and the California

Institute of Technology.