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The Okanagan Sunday, December 28, 2014 A8 MANAGING EDITOR: Ross Freake, 250-470-0741 email: [email protected] But there are risks in a publically-funded system By STEPHEN DUCKETT Special to Okanagan Sunday I f you look at an old map of Canadian healthcare policy, just near Privatization Island is a big warning: “Here be dragons.” So it proved for Alberta Health Services last month when a seemingly innocuous de- cision — to swap the tender for laboratory services from a United States-based transnational corporation to an Australian one — provoked a furore of discontent. Part of the problem is that ‘privatization’ has two meanings. One is about increasing private funding of healthcare, which in the Canadian context is unequivocally bad. It breaks the compact between Canadians that they are all in the same boat in terms of access to healthcare and strikes at one of the key differences between the U.S. — where the spectre of bankruptcy or no care looms, even under Obamacare — and Canada, where people can sleep easy know- ing they are protected against the costs of healthcare. But Alberta’s controversy over lab con- tracts is about a different sort of privatiza- tion. It is about who delivers care in a publi- cally funded system. Opponents wrongly evoked images of the Americanization of the health system and bemoaned profit- making in healthcare. Of course, swapping one private corpora- tion for another doesn’t change incentives. Nor is this the first excursion of profit mak- ing into healthcare: linen, food, security services are all provided by profit-making groups across Canada. In fact, most medical services are provid- ed by private physicians — often structured as professional corporations — who make their income from billing provincial gov- ernments. Some provinces have contracts with private corporations to provide direct care such as cataract procedures or residen- tial aged care. Privatization of health delivery can work in a publically-funded system, but it is not free from risks, as I experienced in my time in Alberta. I inherited a number of private contracts, many of which were poorly speci- fied. My departure contract precludes my detailing all their problems but some gener- al lessons can be drawn from what is in the public domain. First, negotiated contract prices may be too high. A contract for elective orthopaedic procedures in Calgary paid higher prices than what it cost in Calgary’s public hospi- tals. Second, the contracting arrangements may be exposed to political meddling and provide no incentive to deliver the public sector the best price. Alberta’s cataract contracts were the best example of this. Third, the contracts often have built in price and volume escalators which don’t give public managers the control they need in times of financial cutbacks. Facing an effective billion dollar cut by the provincial government, I couldn’t look for the same savings from lab services in Edmonton we found in Calgary and the rest of the province because of the nature of existing contracts. Poor specification of contracts and lock-in arrangements constrain future administra- tions, yet private providers often require long-term contracts, especially where they need to build facilities to meet the contract terms and these facilities can’t be used for any other purpose. Another risk stems from poor costing processes in Canadian hospitals where few hospitals undertake routine costing of pa- tient care with proper allocation of over- head costs. Poor contracts are endemic in the health sector partly because it is often difficult to specify adequately the product being pur- chased. Although advances in patient classi- fication systems have improved our ability to describe the volume of patients or nurs- ing-home residents who are to be treated or cared for under a contract, quality meas- ures are still in their infancy. The quality metrics included in a contract should be clear and public. What is the stan- dard of care expected? How will the pur- chaser know it is being delivered? Is there arms-length separation of patient assess- ment and provision? Finally, contracting will only yield sav- ings if there is a market — where providers compete for best value in terms of price and quality. Absent a market, even a local one, purchasers could be hostage to monopoly providers or exposed to protect local ineffi- cient suppliers for political reasons. The response to privatization of health delivery should not be a knee-jerk one, that this is a no-go area for Canada. Rather, pub- lic purchasers should be held to account for the nature of the contracts they sign and should not be able to hide behind confiden- tiality clauses. They should disclose the prices being paid for services and demonstrate that they have negotiated a good deal for the public taxpay- er. Transparency won’t solve all the issues of private sector contracting in healthcare, but without it, the risks will almost certain- ly outweigh the benefits. Stephen Duckett is an expert advisor with EvidenceNetwork.ca and the former president and chief executive officer of Alberta Health Services. Distributed by Troy Media. One sure way to assure a B movie is a hit these days... tick of the North Korean government. It seems almost bizarre, almost Hitchcockian, that The Interview has caused such a commotion. The comedy, directed by Vancouver- born filmmaker Seth Rogen, is about a popular talk show host scoring an in- terview with Kim Jong un, which later leads to an assassination attempt on the dictator. Since the film’s completion (much of it was shot in Vancouver in 2013), there’s been a cyber-attack, threats from the North Korean government that theatres that showed the film would be attacked, two delays in the release date of the film and even reac- tion from U.S. President Barack Obama. Gee, Pineapple Express never got that kind of exposure. After pulling the movie from major release, many independent theatres showed the movie in the U.S. and the end result was long line-ups on Christmas Day. This happens from time to time. The Last Temptation of Christ, a 1988 Martin Scorsese film, likely wouldn’t have drawn an audience outside of the New York City art house crowd had the Catholic church not protested its release. It’s surprising the reaction consider- ing a decade ago, Team America World Police parodied the father of Jong-un and very little was said. As journalists, we applaud all in- volved for sticking up for freedom of speech and expression by releasing The Interview. But, at the same time, is it worth the risk to public safety over a comedy which apparently isn’t even all that funny? — Penticton Editor James Miller Protests create a hit Terry Armstrong Publisher The Okanagan Valley Newspaper Group Published every Sunday at 550 Doyle Ave., Kelowna, B.C., V1Y 7V1 by Continental Newspapers (Canada) Ltd. Offices in Penticton at 101-186 Nanaimo Ave. West, V2A 1N4 Private healthcare can work I t’s been quite a year for the Okanagan. America’s largest dai- ly newspaper, USA Today, named the Okanagan the world’s second best wine region to visit. The $35-million technology incubator project, the Okanagan Centre for Innovation was approved for down- town Kelowna and many developers are reporting a good year in home sales, indicating a steady demand for the Okanagan. This good news demonstrates the Okanagan is headed in the right direction as it is emerg- ing as a global competitor in tourism, com- munity build- ing and tech- nology. Good thing as out-of- province mon- ey is a huge contributor the Okanagan economy. In Kelowna alone, tourism contributes $653 million annually in direct econom- ic output for the area. In addition, the real estate market is healthy as the Okanagan Mainline Real Estate Board reported sales im- proved by 23.8 per cent year-to-date compared to 2013. (7,993 units com- pared to 6,455 during the same period – January through November. Our company, dHz Media, has been promoting the Okanagan since 2005 and one of our clients, Skaha Hills, a new residential community on the southwest slopes of Penticton over looking Skaha Lake, is benefiting from the increased interest in the Okanagan as it has nearly sold out its first phase of 47 homes in under four months. If all goes as planned, technology pro- fessionals will be coming to the Okanagan as well to participate in the emerging economy and valley lifestyle. The announcement this summer of the Innovation Centre opening up raised awareness with media articles across Canada and in the Globe and Mail. The emergence of the Okanagan Silicon Valley is an incredible success story. During the past three years, the tech industry, led by Accelerate Okanagan, has created 300 jobs and helped companies raise $10-million in start-up funding. “Since we announced the plan for the Innovation Centre, we have had inter- est come in from across the country who want to get into the space,” said Jeff Keen, a spokesperson for the Okanagan Center for Innovation. Creating a sustainable knowledge based economy is key to building the Okanagan, says Keen. Our company works with the Okanagan Chapter of the Urban Development Institute (UDI) whose mandate is to promote wise and effi- cient urban growth while generating job opportunities to provide for the needs of British Columbians today and in the future. The UDI works with the public and government to achieve balanced, well- planned and sustainable communities. The Innovation Centre is a great exam- ple of what can be achieved when pub- lic and private stakeholders work to- gether. Building a tech-incubator makes good growth sense. Examining the reasons why tech pro- fessionals would want to move to the Okanagan explains why it is able to compete globally. There is a welcoming business community, A-list post-sec- ondary institutions, world-class sum- mer and winter recreational opportu- nities, and direct flights in and out of Kelowna International Airport to major centres across the continent and top-notch wineries. While these great reasons are sound, a much simpler question demon- strates why the future of the Okanagan is bright and why it will be successful in building its technology sector: If you could work anywhere in the world, like technology profession- als can, why would you not choose the Okanagan? Scott Henderson, board director for the Urban Development Institute – Okanagan and managing director of dHz Media EDITORIAL S C O T T HENDERSON Guest Column Okanagan heading in right direction

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Page 1: EDITORIAL heading in Protests ... - UDI Okanagan Chapter€¦ · The UDI works with the public and government to achieve balanced, well-planned and sustainable communities. The Innovation

The Okanagan Sunday, December 28, 2014

A8MANAGING EDITOR: Ross Freake, 250-470-0741 email: [email protected]

But there are risks in apublically-funded system

By STEPHEN DUCKETTSpecial to Okanagan Sunday

If you look at an old map of Canadianhealthcare policy, just nearPrivatization Island is a big warning:“Here be dragons.”

So it proved for Alberta Health Serviceslast month when a seemingly innocuous de-cision — to swap the tender for laboratoryservices from a United States-basedtransnational corporation to an Australianone — provoked a furore of discontent.

Part of the problem is that ‘privatization’has two meanings. One is about increasingprivate funding of healthcare, which in theCanadian context is unequivocally bad.

It breaks the compact between Canadiansthat they are all in the same boat in terms ofaccess to healthcare and strikes at one ofthe key differences between the U.S. —where the spectre of bankruptcy or no carelooms, even under Obamacare — andCanada, where people can sleep easy know-ing they are protected against the costs ofhealthcare.

But Alberta’s controversy over lab con-tracts is about a different sort of privatiza-tion. It is about who delivers care in a publi-cally funded system. Opponents wronglyevoked images of the Americanization ofthe health system and bemoaned profit-making in healthcare.

Of course, swapping one private corpora-tion for another doesn’t change incentives.Nor is this the first excursion of profit mak-ing into healthcare: linen, food, securityservices are all provided by profit-makinggroups across Canada.

In fact, most medical services are provid-ed by private physicians — often structured

as professional corporations — who maketheir income from billing provincial gov-ernments. Some provinces have contractswith private corporations to provide directcare such as cataract procedures or residen-tial aged care.

Privatization of health delivery can workin a publically-funded system, but it is notfree from risks, as I experienced in my timein Alberta. I inherited a number of privatecontracts, many of which were poorly speci-fied. My departure contract precludes mydetailing all their problems but some gener-al lessons can be drawn from what is in thepublic domain.

First, negotiated contract prices may betoo high. A contract for elective orthopaedicprocedures in Calgary paid higher pricesthan what it cost in Calgary’s public hospi-tals.

Second, the contracting arrangementsmay be exposed to political meddling andprovide no incentive to deliver the publicsector the best price. Alberta’s cataract contracts were the best example of this.

Third, the contracts often have built inprice and volume escalators which don’tgive public managers the control they needin times of financial cutbacks.

Facing an effective billion dollar cut bythe provincial government, I couldn’t lookfor the same savings from lab services inEdmonton we found in Calgary and the restof the province because of the nature of existing contracts.

Poor specification of contracts and lock-inarrangements constrain future administra-tions, yet private providers often requirelong-term contracts, especially where theyneed to build facilities to meet the contractterms and these facilities can’t be used forany other purpose.

Another risk stems from poor costingprocesses in Canadian hospitals where few

hospitals undertake routine costing of pa-tient care with proper allocation of over-head costs.

Poor contracts are endemic in the healthsector partly because it is often difficult tospecify adequately the product being pur-chased. Although advances in patient classi-fication systems have improved our abilityto describe the volume of patients or nurs-ing-home residents who are to be treated orcared for under a contract, quality meas-ures are still in their infancy.

The quality metrics included in a contractshould be clear and public. What is the stan-dard of care expected? How will the pur-chaser know it is being delivered? Is therearms-length separation of patient assess-ment and provision?

Finally, contracting will only yield sav-ings if there is a market — where providerscompete for best value in terms of price andquality. Absent a market, even a local one,purchasers could be hostage to monopolyproviders or exposed to protect local ineffi-cient suppliers for political reasons.

The response to privatization of health delivery should not be a knee-jerk one, thatthis is a no-go area for Canada. Rather, pub-lic purchasers should be held to account forthe nature of the contracts they sign andshould not be able to hide behind confiden-tiality clauses.

They should disclose the prices being paidfor services and demonstrate that they havenegotiated a good deal for the public taxpay-er. Transparency won’t solve all the issuesof private sector contracting in healthcare,but without it, the risks will almost certain-ly outweigh the benefits.

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One sure way to assure a B movie is a hit these days... tick of the NorthKorean government.

It seems almost bizarre, almostHitchcockian, that The Interview hascaused such a commotion.

The comedy, directed by Vancouver-born filmmaker Seth Rogen, is about apopular talk show host scoring an in-terview with Kim Jong un, which laterleads to an assassination attempt onthe dictator.

Since the film’s completion (much ofit was shot in Vancouver in 2013),there’s been a cyber-attack, threatsfrom the North Korean government

that theatres that showed the filmwould be attacked, two delays in the release date of the film and even reac-tion from U.S. President BarackObama.

Gee, Pineapple Express never got thatkind of exposure.

After pulling the movie from majorrelease, many independent theatresshowed the movie in the U.S. and theend result was long line-ups onChristmas Day.

This happens from time to time. TheLast Temptation of Christ, a 1988Martin Scorsese film, likely wouldn’thave drawn an audience outside of the

New York City art house crowd had theCatholic church not protested its release.

It’s surprising the reaction consider-ing a decade ago, Team America WorldPolice parodied the father of Jong-unand very little was said.

As journalists, we applaud all in-volved for sticking up for freedom ofspeech and expression by releasing TheInterview.

But, at the same time, is it worth therisk to public safety over a comedywhich apparently isn’t even all thatfunny?

—— PPeennttiiccttoonn EEddiittoorr JJaammeess MMiilllleerr

Protests create a hit

Terry ArmstrongPublisher

The Okanagan ValleyNewspaper Group

Published every Sunday at 550 Doyle Ave., Kelowna, B.C., V1Y 7V1 by Continental Newspapers (Canada) Ltd.Offices in Penticton at 101-186 Nanaimo Ave. West, V2A 1N4

Private healthcare can work

It’s been quite a year for theOkanagan. America’s largest dai-ly newspaper, USA Today, namedthe Okanagan the world’s second

best wine region to visit. The $35-million technology incubator

project, the Okanagan Centre forInnovation was approved for down-town Kelowna and many developersare reporting a good year in homesales, indicating a steady demand forthe Okanagan.

This good news demonstrates theOkanagan isheaded in theright directionas it is emerg-ing as a globalcompetitor intourism, com-munity build-ing and tech-nology.

Good thingas out-of-province mon-ey is a huge

contributor the Okanagan economy. InKelowna alone, tourism contributes$653 million annually in direct econom-ic output for the area.

In addition, the real estate market ishealthy as the Okanagan MainlineReal Estate Board reported sales im-proved by 23.8 per cent year-to-datecompared to 2013. (7,993 units com-pared to 6,455 during the same period –January through November.

Our company, dHz Media, has beenpromoting the Okanagan since 2005and one of our clients, Skaha Hills, anew residential community on thesouthwest slopes of Penticton overlooking Skaha Lake, is benefiting fromthe increased interest in the Okanaganas it has nearly sold out its first phaseof 47 homes in under four months.

If all goes as planned, technology pro-fessionals will be coming to theOkanagan as well to participate in theemerging economy and valley lifestyle.The announcement this summer of theInnovation Centre opening up raisedawareness with media articles acrossCanada and in the Globe and Mail.

The emergence of the OkanaganSilicon Valley is an incredible successstory. During the past three years, thetech industry, led by AccelerateOkanagan, has created 300 jobs andhelped companies raise $10-million instart-up funding.

“Since we announced the plan for theInnovation Centre, we have had inter-est come in from across the countrywho want to get into the space,” saidJeff Keen, a spokesperson for theOkanagan Center for Innovation.

Creating a sustainable knowledgebased economy is key to building theOkanagan, says Keen.

Our company works with theOkanagan Chapter of the UrbanDevelopment Institute (UDI) whosemandate is to promote wise and effi-cient urban growth while generatingjob opportunities to provide for theneeds of British Columbians today andin the future.

The UDI works with the public andgovernment to achieve balanced, well-planned and sustainable communities.The Innovation Centre is a great exam-ple of what can be achieved when pub-lic and private stakeholders work to-gether. Building a tech-incubatormakes good growth sense.

Examining the reasons why tech pro-fessionals would want to move to theOkanagan explains why it is able tocompete globally. There is a welcomingbusiness community, A-list post-sec-ondary institutions, world-class sum-mer and winter recreational opportu-nities, and direct flights in and out ofKelowna International Airport to major centres across the continent andtop-notch wineries.

While these great reasons are sound,a much simpler question demon-strates why the future of theOkanagan is bright and why it will besuccessful in building its technologysector: If you could work anywhere inthe world, like technology profession-als can, why would you not choose theOkanagan?

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EDITORIAL

S C O T T

HENDERSONGuest Column

Okanaganheading inrightdirection