Rua Rainha Ginga nº57

Luanda-Angola

Tel: 00244 936 683 706

E-mail: edson_da_silva@msn.com

E-mail: eryedson@yahoo.co.uk

EDSON SILVA (ANGOLA)

My 14 years of experience in the IT sector gives me the confidence to believe that I am in the position to benefit any large enterprise company such yours. During the last 14 years, I have been involved with almost every aspect related with IT Infrastructure administration and Management; starting my career in United Kingdom and now very delighted working in Angola. Therefore I would be very grateful if you could give me an opportunity to show you how I could be the right person to fit into your organization as the IT Manager.

EMPLOYMENT

HISTORY

Position: IT Manager

(December 2009 up until the present date)

Mota-Engil Angola |www.mota-engil.pt

Key Achievements

- Project - managed the implementation of IT infrastructure for 30 branch offices across Angola within 6 month deadline to a $600k budget.

- Supervised successfully; WAN on Cable, VSAT/and or Wimax rollout using a multi-vendor solutions, including Zyxel 100 USG, Checkpoint.

- Introduced standards relating to IT and non IT procedures leading to improved network efficiency and a 20% reduction in downtime.

- Day-to-day management of 42 servers achieving a 25% reduction in serious system crashes within a 12 month period.

- Implemented a new Disaster Recovery plan which was rolled out across the company nationwide.

- Supervision of 10 1st and 2nd line support staff for 30 offices across Angola.

- Designed and implemented new helpdesk call logging system and procedures leading to an 8% increase in customer satisfaction

- Administration of a multi-location data center servers and equipment to unsure efficient and effective usage.

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May 2008 – Nov 2009 Bank Millennium Angola

www.millenniumangola.ao

Position: IT Administrator

Within this multi-national, I had the responsibility of providing and maintaining

the management of the IT infrastructure and services nationwide, which involved

the head office and 25 different branch offices. My main duties was to coordinate

projects, which may included but not limited to policies, procedures, architecture,

resource management, department budget control and implementations, all of

which can be outlined in the project schedule. In case of incidents, I had the duty

to act as incident manager within the IT team, ensuring that the correct resources

are available to perform the resolution work.

May 2004 – March 2008 Pellfrischmann Consultancy

5 Manchester Square, London W1A 1AU

www.pellfrischmann.com

Position: IT Infrastructure Administrator

Duties in this multinational company involved first/second level support of MS

office 2003/2007 packages (MS Word, Excel, PowerPoint, Access, Outlook and

OWA) and general LAN/WAN administration, which consists of nine different sites

and over 850 users. The environment is based on Windows 2000 and Windows

2003 Server, which involves Active Directory administration (addition and

deletion of Domain controllers, networked PCs/devices). DHCP, DNS, FTP sites

configuration and troubleshooting.

MS Exchange server 2003 installation, configuration, proactive maintenance and

diagnostic of all mail servers (this involves additions/deletions of Exchange Front-

end and Back-end Servers), backup/and or restoration of the system state and

information store using Symantec LiveState System Recovery for Server,

defragmentation of information stores, creation of mailboxes and troubleshooting

general Outlook issues), solving PDAs connectivity/synchronization issues (Active

Sync is most used). Creation of Prism software installation packages.

Disaster Recovery implementation on the main file servers using a combination of

Raid 0+1 and daily backups of data using VERITAS BACKUP V.9. Network Servers

and Client protection with Shophos Enterprise Anti virus V.6.5.7.

Wireless Access Points, Citrix Clients configuration and troubleshooting

connection issues. Switches and Router configuration (including VLANs on 2550

series switches and Cisco 2800 and 3600). Configuration of, VPN configuration

and troubleshooting. Very good understanding of Cisco Internetworking

Operating System (IOS) Access control lists , intrusion detection and web filtering

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technologies, TCP/IP protocol suit and the most widely used routing protocols

including RIP, IGRP, EIGRP.

Feb 2000 - March 2004 City of Westminster college

25 Paddington Green Centre London W2

1NB

Position IT Administrator

LAN administration which involved troubleshooting and safeguarding a wide

range of nodes including MS Windows workstations (Windows 2000 and XP

Professional,) and Servers (NT4, 2000 and 2003 servers) routers and switches (

Linksys, VIGOR, SONICWALL). Enjoyed helping providing fault tolerance, Backup

solutions and system protection using SOPHOS antivirus, remote administration

using Symantec PC Anywhere and Ghost for Building/Upgrading desktop and

Laptop computers, troubleshooting/managing Printers Scanners and ,many

others peripherals, user support over the phone and face-to-face on site visits.

Managing user accounts, OUs, GPOs.

PRISM software package creation, installation and configuration of Domain

Controllers, MS Exchange 2000/2003 Server.

TECNICAL SKILLS

- Microsoft Office - Microsoft Project - Microsoft Windows Server Family 2000/2003/2008/2012 - Microsoft Active Directory 2000/2000/2003/2008/2012 - Microsoft KMS, WSUS - Exchange 2000 / 2003 / 2007/2010 - HP 3PAR Storage System - HP Blade center C7000 - HP Layer 2 and 3 Switches - VMWARE /Vcenter/ESXi - QNAP - Cisco Routers and Switches - Checkpoint - Barracuda Web Filter - Zyxel Firewalls - MS SQL 2008 - Windows Mobile / Blackberry /Iphone/Samsung - TCP/IP Networking - LAN / WAN VPN - VOIP / CISCO CALL MANAGER /IP BRICK/ Cisco IP Phones 79xxx - Wireless Technologies / CISCO WLC 4400 / MOTOROLA WLC /HP WLC

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Education

University of Liverpool

At the present time I am attending the Master of Science in Information

System Management program –

Metropolitan University, London 166-220 Holloway Road

London N7 8D8

From Feb 2000 – Sept 2003

MCP, MCSA (Messaging Specialist)

Additional Training includes:

CCNA, CCNP (Cisco Certified Network Professional)

Languages spoken: English, Portuguese and Spanish

Hobbies: Football, Swimming and Digital Photography

References: Upon Request

Nationalities: Angolan and Portuguese