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Educate and Engage Employees
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About Us● Division of Engage by Cell
● Combines mobile technology with engagement and education strategies
● Work with major clients spanning several industries
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WINERY/BREWERYCoastal Wine & SpiritsPacific Wine and SpiritsAlaskan Brewing CompanyNew Belgium Brewing Company
TRAININGTRIPLE A (Europe)SagaticaCustomer Service ExpertsMobile Info Pros
NONPROFITSAmerican Cancer SocietyDana Farber Foundation
EDUCATIONStrayer UniversityHumanities University
SOME ORGANIZATIONS WE’VE WORKED WITH INCLUDE...
HEALTHCAREDaVita AcademyBanner Health FoundationChristiana Care Health SystemCommunity Nurse Health AssociationStanford HospitalKaiser
CULTURALSmithsonian InstitutionPhiladelphia Museum of ArtCalifornia Academy of SciencesMonterey Bay Aquarium
FINANCIAL SERVICESDekaBankBAC Credomatic NetworkPaychexBMW Financial ServicesGallagher Benefit ServicesState Employee Credit UnionMaryland Credit Union
RETAILH.H. GreggMary Kay Inc.Goodwill
UTILITIESPortland General Electric
SERVICESUptoUs.comParkway Group
ASSOCIATIONSAmerican Management Association Association for Talent Development Various ChaptersSociety of Human Resource Management Foundation Various Chapters
TECHNOLOGYIntelMiCelIntuit
Learn About Your Mobile Needs
● Any specific use in mind?
● Which departments will be involved?
● What would a successful mobile experience look like?
● What is your timeline?
● Organization have a BYOD environment?
Text messages can be 8x more effective at engaging customers. (Cellit)
91% of U.S. citizens carry their phone within reach 24/7. (Morgan Stanley)
An estimated 98% of all SMS messages are opened, but only 20% of emails are looked at.(Digital Marketing Magazine)
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Statistics
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Evolution of Mobile in the Workplace
FIVE-MINUTE SNACK SIZE LEARNING ON ANY DEVICE AT ANYTIME
MOBILE WEBSITES SENT TO PHONE, NO STORAGE SPACE
IMMEDIATE SMS
THEN NOWAPPS ON PHONE EXPENSIVE,
TAKE UP STORAGE SPACE
READ EMAIL
60-MINUTES IN-PERSONCLASS AT SPECIFIC TIME LEARN
COMMUNICATE
CONTENT
What We Offer SMS
BENEFITS● Texts typically get read
immediately compared toemail delays
● Reach remote andtravelingemployees more easily
● Schedule texts based on time& group, and include a link toa mobile site
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What We Offer MOBILE WEBSITES
BENEFITS● Anytime/anywhere access to
any information
● Store all training material in oneaccessible mobile location
● Change content on the fly
● Create engaging interactions toretain interest
● Eliminates printing needs and is moreenvironmentally friendly
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How Companies Are Using Mobile
Sales Training Onboarding
Recruiting Benefits General Content Storage
General Internal Employee Communications
External Communications Vendors, Partners
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Sales Training
● Text message with a link to a fiveminute training exercise - displaymobile page
● Text to a product update page,display mobile page
● Send inspirational quotes to salesteam to stay motivated
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Onboarding
● Text reminders for events andclasses
● Mobile site with intro to organization& team and other info/HR handbook
● Checklists for onboarding
● Text link to HR guidelines and forms
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Recruiting
● Allow potential employees totext-in keyword for job posting link
● Send updates about status ofapplication and interviews
● HR can keep track of applicationsand send updates for futurepositions
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Benefits
● Send out important benefitenrollment reminders
● Text links to important documentsto all employees
● Send out survey/employeefeedback polls
● Notifications (payroll processing ortime sheets due date) via text
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General Content Storage
● Disseminate Onboarding, Benefits or HR Handbooks with a text and link
● Send texts with links to mobile content after training to keep ideas fresh
● Send them product or service information via a text to content stored on our mobile platform
● Let employees read mandatory material and answer compliance tests on their computer AND on the mobile device
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General Internal Employee Communications
● Emergency alerts and otherimportant internal communications
● Stay in touch traveling salespeople
● Event/activity/meeting remindersvia text
● Notifications (payroll processing)via text
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External Communications
● Send coupons or discount codes
● Product updates
● Alerts about events or company news
● Send relevant content to customers
Site Builder
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Text Message Scheduler
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Reporting
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TRY IT!
Text “TRAIN” to 56512
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NEXT STEPS
1. Questions?
2. Strategy session to discuss best solutions
3. Training with our Customer Service Rep
4. Review analytics, tweak based on usage
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