Education Award and My AmeriCorps

Once you have…• completed the full number of

hours of service for your term; • completed any additional duties as outlined in

your member contract; • completed an exit form; • Program Director certifies your

service in eGrants

Education Award

The National Service Trust contacts you by mail notifying you of the

availability of your award and how to access it. (If they don’t go into My

AmeriCorps and look.)

Available within 14 days or less in My AmeriCorps

My AmeriCorps Manage Education Award

Request payments

Track the status of your balance/requests

Transfer an Award (if eligible)

Put Title IV Educational Loan into Forbearance

Request Interest Payment on Loan in Forbearance

Print Out Letter Certifying Term of Service

Modify contact information (name, addresses, e-mail address)

My AmeriCorps

Forbearance

Interest Accrual

Educational Award

Award Extension(6 years after end of term)

Transfer Award

Manage Education Award• You can create an account with your

school or lender, then choose the amount you would like used at that time.

Manage Education Award• If your school or lender isn’t registered,

you’ll be asked to enter contact information so the Trust can contact the school or lender.

Approved requests are paid.

After logging into the system, you can create and submit a request online for your AmeriCorps Education

Award benefits.

Request

Request &Check status

Provide SupportMost requests will not

require Trust staff review however, they will provide support when necessary.

Your request is submitted electronically to your

Institution for processing.

You

Your Institution Trust StaffHow online requests work…

Manage Education Award

Payment Status?How will I know when a payment has been made?

Options:• receive notification e-mails• log in to your account to view the status of pending

requests.

Manage Education Award

Forbearance

Interest1. Verify that all of thepre-populated information onyour request form is correct.2. Select the term of service for which you are requesting your interest accrual benefit.3. Search for and select yourFinancial Institution.4. Once you click submit, yourinterest accrual benefit request.

Time Extension

How to request an Award ExtensionYou can request 6 years after your term ends.1. Click on Create Award Extension and verify that all of the pre-populated information on your request form is correct.2. Select the appropriate reason from the drop-down list and provide a brief explanation in the comments box.3. Attach documentation, if any, by using the browse button4. Click the "submit" button. Your Award Extension request will be sent to the National Service Trust for review.

Or call the Trust Customer Service hotline:

1-888-507-5962

Hours of Operation:Mon-Fri 8:00-6:00EST

For questions about the new AmeriCorps online payment system, send an email to :

epayments@americorps.gov

Extensive help is online at my.americorps.govhttps://my.americorps.gov/trust/help/member_portal/

my_americorps.html#Basic_Navigation.htm