UMERC_WE-200305-12-JN-GH-30M

A reminder about your utilityWhile Upper Michigan Energy Resources Corp. (UMERC) is your energy provider, your bill comes from We Energies and you participate in We Energies programs, payment plans and customer service options.

Contact us at 800-242-9137 whenever we can assist you with your energy service.

DECEM

BER 2020

Customer connection

Ideas, advice and news from Upper Michigan Energy Resources

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Save with our online holiday lighting calculator. It will help you choose the best low-energy options for your holiday displays. Visit www.we-energies.com/home/holiday_calculator.htm to get started.

Plug your indoor and outdoor lighting displays into a timer. Pre-set lights to run only during the hours you’ll typically be awake in the evenings.

Cook with your microwave and slow cooker. Your slow cooker uses up to 75% less energy than your oven, while your microwave can cook a whole meal for less than 10 cents.

Turn off the oven early. Because of your oven’s insulation, you can turn the heat off several minutes before your food is done and it will continue cooking with the remaining heat.

Lower your thermostat. Keeping your thermostat at 66 to 68 degrees keeps guests comfortable and saves 1 to 3% on heating costs for every 1 degree you lower it.

You can be festive and frugal during

the holidaysShare the spirit of the season while

managing your energy costs.

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Happy holidays from allof us at Upper Michigan

Energy Resources.We look forward to continuing

to serve you in 2021.

Best wishes for a safe holiday season and a happy new year!

Season'sGreetingsSeason'sGreetings inside

Winter storm safetyNew bill comingBe festive and frugalSeason’s greetings

Important winter safety remindersBe smart. Stay safe.

New bill coming soon

New account number and new ways to do business with usWe soon will be launching a new customer information and billing system. This means you will see some changes including:

• New account number

• New bill format

Some payment and billing programs may change slightly, and customers enrolled in My Account will enjoy additional functionality and options. We will include a brochure with your new bill to guide you through the changes.

Also coming up – we’ll soon be launching the We Energies mobile app. Our app will give you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere.

Be prepared for an emergencyAlways have our emergency numbers handy and add them to your cell phone:• Power outage or electric emergency:

800-662-4797

Beware downed power linesWinter storms, extremely cold temperatures and snow can damage power lines. Downed power lines may still have electricity running through them.

If you see a downed power line, consider it energized and dangerous. Stay at least 25 feet away and call us immediately at 800-662-4797.

Keep vents and meters clear of snow and ice As the snow piles up, remember these tips: • Keep your electric meter clear of snow and ice. Use

your hand or a brush to gently remove snow from the meter. Shovels and other tools can damage the equipment.

• Remove icicles that may drip water onto the meters. • Don’t bury meters when using a snow blower or

shovel.

Report electric outages onlineReport an outage, get outage updates and view our outage map online at we-energies.com. To report an outage, you’ll need your account number and ZIP code, or phone number and ZIP code. Note: the phone number you enter must be linked to the phone number for your account. If your phone number has recently changed, please call us at 800-242-9137.

Please return this stub with your payment.

Bill Date Account Number Next Meter Read Date Amount Due Payment Due Date09/18/2020 0123456789-00001 10/14/2020 $36.12 10/12/2020

ACCOUNT NUMBER: 0123456789-00001 INVOICE: 3053052211

Amount Due By 10/12/2020 $36.12

Please write your account number on your check

Amount Enclosed

We EnergiesPO Box 6042Carol Stream IL 60197-6042

800-242-913724-Hour Customer Service 24-Hour Gas Emergencies 800-261-532524-Hour Electric Emergencies 800-662-4797

Customer NameService Address

JOHN Q CUSTOMER 123 MAIN ST WAUKESHA WI 53188-9130

Account SummaryBill Period: 08/18/2020 to 09/17/2020

Sep2020

Aug2020

Sep2019

Billing Days 31 30 30Avg Temp 66°F 62°F 66°FHeating Deg Days 75 86 34Cooling Deg Days 109 111 72KWH Used 12 11 10Avg KWH / Day 0.4 0.4 0.3Therms Used 15.6 11 4Avg Therms / Day 0.5 0.4 0.1

Graphs

Usage by Month Therms KWH

Sep

Oct

Nov

Dec Jan

Feb

Mar Apr

May Jun

Jul

Aug

Sep

0

50

100

150

200

Charges by Month

Sep

Oct

Nov

Dec Jan

Feb

Mar Apr

May Jun

Jul

Aug

Sep

0

40

80

120

160

Page 1 of 2 WEC_PDF_Out 54152 {56}

Activity Since Last Bill09/18/2020 Previous Balance $0.00

Balance $0.00Total Current Charges $36.12Total Current Balance $36.12

Electric ServiceResidential Electric Service Rg1 Meter NZT726283 Actual Reading 09/18/2020

Actual Reading 08/19/2020Total Electric Use

87-7512

KWHEnergy Charges/Credits Facilities 30 Days at $0.52602 $15.78 Energy Charge 12 KWH at $0.13724 $1.65Other Service Charges/Credits 2017 Tax Cut-Deferred Tax Credit 12 KWH at -$0.00455 -$0.05 State Low Income Assistance Fee 3% of $17.38 $0.52Taxes WI State Tax 5% of $17.38 $0.87

Subtotal: $18.77 Electric Service Total: $18.77

Gas ServiceResidential Gas Service (WEGO) Rg-1 Meter 03276161 Actual Reading 09/17/2020

Actual Reading 08/18/2020Total Gas Use

2820-2805

15

CCF15 CCF x 1.043 BTU = 15.6 Therms

Local Distribution Service Facilities 31 Days at $0.33000 $10.23 Distribution 15.6 Therms at $0.19080 $2.98Gas Supply Service Base Gas 15.6 Therms at $0.35150 $5.48 PGA 15.6 Therms at -$0.20590 (14/31 Days) -$1.45 PGA 15.6 Therms at -$0.10240 (17/31 Days) -$0.88Other Service Charges/Credits 2017 Tax Cut-Deferred Tax Charge 15.6 Therms at $0.01010 $0.16Taxes WI State Tax 5% of $16.52 $0.83

Subtotal: $17.35 Gas Service Total: $17.35

ACCOUNT NUMBER: 0123456789-00001

JOHN Q CUSTOMER 123 MAIN ST WAUKESHA WI 53188-9130

0300700165108000017 9000003612