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Most UsefulBusinessMeeting Phrases

How-to SeriesIssue OCT • 2010

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Copyright © 1996-2010 Englishtown, Inc. Todos os direitos reservados.Englishtown e Englishtown.com são marcas próprias da Englishtown, Inc.O conteúdo deste guia é de autoria da Englishtown, Inc A reprodução de todo o conteúdo ou parte dele sem permissão é proibida.

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Table of Content

3Introduction

5Presentation Skills

• Dialogue

• Key phrases

8Negotiation Skills

• Dialogue

• Key phrases

11General Discussion

• Dialogue

• Key phrases

14Most Useful Phrases

19Don’t Stop Here!

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IntroductionIntroduçãoCongratulations!

This quick guide to Business Meetings is an importantstep towards mastering Business English!

In today’s fast paced global world, the future belongs

to those who manage cross-cultural exchanges easily.

We know that your success rests upon your ability toconvey your thoughts clearly in English. And that’s

why we created this guide, to make communicating inbusiness meetings easier. And help you feel betterwhen presenting in front of your boss and internationalbusiness colleagues and partners.

Enjoy – and remember to practice before thatall-important meeting!

Parabéns!

Este rápido guia de Reuniões de Negócios éum importante passo para se tornar um especialistaem Inglês para Negócios!

Nos dias corridos de hoje, o futuro pertence àquelesque sabem negociar além das barreiras culturaiscom facilidade.

Sabemos que seu sucesso depende da sua habilidadede falar claramente em inglês. E é por isso que criamoseste guia, para que as reuniões de negócio em inglêssejam fáceis para lhe ajudar a se sentir mais confianteenquanto está em reunião com seu chefe, colegasde outros países e clientes.

Aproveite - e lembre-se de praticar antes de todas asreuniões importantes!

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NOTE : Each section of this guide consists of :LEMBRE-SE - Cada seção neste guia contém :

1. a transcript to help you catch new valuable idioms.2. a translation into your own language.3. a list of key phrases recommended for a perfect

presentation.

We selected key areas of meetings and listed key phrasesfor each of those. So you can come back to this guide anytime you need it – and find what you’re looking for in a fast

and reliable way.

Enjoy!

1. uma transcrição para lhe ajudar a entendervariações de pronúncia.

2. uma tradução em seu idioma.3. uma lista de palavras-chave recomendadas para uma apresentação perfeita.

Selecionamos situações importantes de reuniões elistamos frases importantes para cada uma delas.

Assim, você pode voltar a este guia sempreque precisar - e encontrar o que está procurandode uma maneira rápida.

Aproveite!

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Tom is presenting the sales figures from last quarter. Canyou pick out the key phrases that you can use in yourpresentation?

Tom: We’re here today, to talk about a new salesstrategy. But first, I’d like to present last quarter’s salesfigures. Since everyone’s here, I’ll begin my presentation.This chart illustrates our performance last quarter. As you

can see, sales peaked in August before declining at analarming rate. November saw the worst sales figures inthe last 10 years! The good news is the trend is notexpected to continue into this quarter or the next.We believe the drastic drop in sales was due to the spikein oil prices. In the last two months, we’ve seen oil pricesback to where they were before the spike. Analystsexpect it to hold.

Are there any questions before we discuss the newsales strategy?

Part 1

Presentation SkillsHabilidades de Apresentação

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Key Phrases

Be clear about what the audience can expect from thepresentation:I’d like to present.

Clearly explain your slides and illustrations:This chart illustrates... As you can see.

Provide further insight into your presentation:We believe... was due to.

Quote reliable sources to bolster your own analysis: Analysts expect it to hold.

Lastly, remember to always allow time for questions: Are there any questions?

Principais Frases

Seja claro em relação ao que o público pode esperarda apresentação:Gostaria de apresentar...

Explique claramente seus slides e ilustrações:Este quadro explica... Como podem ver...

Forneça mais informações sobre a apresentação: Acreditamos que... já estava na hora.

Cite fontes confirmáveis para embasar sua análise:Os analistas esperam que isso passe...

Enfim, lembre-se de sempre dar tempo a perguntas:Há alguma dúvida?

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Crucial Phrasesfor a Stellar Presentation

I’d like to present Let’s take a closer look at this chart.Sales reached a peak Sales have bottomed out This curve here indicates an all-time low.Sales have plummeted drastically.We can expect a climb in sales

Frases Cruciaispara uma Apresentação Espetacular

Gostaria de apresentar...Vamos examinar melhor este quadro. As vendas alcançaram um pico As vendas caíramEsta curva indica uma baixa recorde. As vendas caíram drasticamente.Podemos esperar um aumento de vendas

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Amy runs a food production facility. She would likeJim’s company to enforce safety measures in her

facility and to ensure all machines are in good workingcondition. How are your negotiation skills compared to

Jim’s and Amy’s? Can you do better?

Jim: Good to see you again. I hope we can reach anagreement today. Amy: Have you taken a look at the

contract? Jim: I have and I’ll accept your terms if you’llagree to a monthly maintenance fee of $100,000. Amy: I’m afraid that is more than what I expected. Ican’t agree to that. Jim: I’m sure you will agree thatyour facility requires a team of highly-skilledindividuals to ensure everything runs smoothly. Amy: I see your point, but $100,000 is way beyond mybudget! Jim: I understand. I’m willing to bring the feedown by 20%, if you sign a 10-year contract with us.

Amy: That sounds fair. However, I need a little moretime to consider your offer. 10 years is a long time.Jim: Not a problem. Amy: Thanks for meeting with me. You’ll have mydecision by next week.strategy?

Part 2

Negotiation SkillsHabilidades de Negociação

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Key Phrases

Start negotiations on a positive note! Begin by

expressing your desire to come to an agreement:Good to see you again. I hope we can reachan agreement today.

Get them comfortable about saying ‘Yes’. When talks

threaten to fall apart, get your counterpart to agree onsomething small:I’m sure you will agree that.

Show your willingness to compromise:I understand. I’m willing to...

Never rush into anything! If you need more time, say so!

I need a little more time to consider your offer.

Principais Frases

Comece as negociações de forma positiva!

Inicie com sua vontade de chegar a um acordo:É bom vê-los de novo. Espero que cheguemos a umacordo hoje.

Deixe todos à vontade para concordar. Quando

perceber que a conversa está indo mal, faça acontraparte concordar com algo pequeno:Tenho certeza de que vai concordar.

Mostre sua disposição para ceder:Entendo, estou disposto a...

Nunca haja com pressa! Se precisar de tempo, peça!

Preciso de mais tempo para considerar sua oferta.

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Crucial Phrases toGet You the Deal of a Lifetime

I’m willing to compromiseIs that your best offer?I’m sure you will agree that I’m afraid I can’t accept your termsI will accept your terms if I see your point, but Let’s put this in writing.I’m afraid I’ll need more time to think about it What do you think if we.

Frases CruciaisPara Fechar o Melhor Acordo

Estou disposto a entrar em acordo...Esta é sua melhor oferta?Sei que vai concordar que...Lamento, mas não posso aceitar seus termos. Aceito seus termos se...Entendo o que quer dizer, mas...Vamos fazer um acordo escrito.Receio precisar de mais tempo para pensar.O que acha de nós...?

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John has called a meeting to discuss ways to improvethe company’s reach to its customers. Can you pick

out key phrases that you might use when you’re in a

meeting?

John: Good morning! Since everyone’s here, let’s getstarted. We're here today to discuss how better toreach our customers. Would you like to start, Amy?

Amy: In my opinion, we have been spending too mucheffort in South America. Since the bulk of our revenuecomes from North America, we should address theneeds of our North American customers first! Tom: I'm afraid I don’t agree with you. I think ourcustomers in South America want to feel just asimportant as their neighbours to the North. I suggestwe give our South American sales team better PPCD.

Donald: Excuse me, I didn't catch that. Could yourepeat that, please? What’s PPCD? Tom: I said weneed to give our South Ameri- can sales team betterPre-Purchase Client Data. Amy: I don’t quite follow you. What exactly do youmean?Tom: We provide our sales team in North America withdata on all our major clients. We should be providing

the same data to our sales team to the South. John:Do you have anything to add, Jenny? Jenny: I have toagree with Tom. John: So do I. Good job Tom. Wouldyou make sure our South American sales team getseverything they need? Donald and Amy will work withyou. That’s it for today. We’ll meet again in a week’stime. Thanks for coming everyone!

Part 3

General DiscussionDiscussões Gerais

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Key Phrases

When leading a meeting, open with a greeting like:Good morning!

State the purpose of the meeting so everyone is on thesame page:We're here today to discuss how we may reach our customers better.

Be confident when expressing your views!

In my opinion.

When expressing your disagreement, you may say:I'm afraid I can't agree with you.

It’s also good to follow your disagreement with advice.

You may start with:I suggest.

If you didn’t hear it the first time, don’t be afraid to ask

someone to repeat themselves.Could you repeat that, please?

And if you can’t understand something, speak up and

ask the person for clarification.I don’t quite follow you. What exactly do you mean?

You may also express your agreement by saying:

I have to agree.

Finally, close the meeting by thanking everyone.That’s it for today. We’ll meet again in a week’s time.Thanks for coming everyone!

Principais Frases

Quando fizer uma reunião, abra com um cumprimento:Bom dia!

Diga o propósito da reunião para que todos

estejam em sintonia:Estamos aqui para discutir como podemos alcançar melhor os consumidores.

Seja confiante quando expressar suas opiniões!

Em minha opinião...

Quando for discordar, você pode dizer:Lamento, não posso concordar.

Também é bom dar um conselho após discordar.Pode começar com:Eu sugiro...

Se não ouviu da primeira vez, não tenha medode pedir para que repitam.Pode repetir, por favor?

E, caso não entenda algo, avise e peçapara a pessoa esclarecer.Não entendi bem. O que você quer dizer?

É possível concordar ao dizer:

Devo concordar.

Enfim, encerre a reunião agradecendo a todos.Já basta por hoje. Nos veremos de novo em uma semana.Obrigado a todos por virem!

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Crucial Phrases toSurvive Any Meeting!

Hello, everyone. Thank you for coming.Let’s review the minutes from the last meeting I see your point. Are we ready to make a decision?Could you repeat that, please?In my opinion...

Frases Cruciais Para Sobreviver a Qualquer Reunião!

Olá, pessoal. Obrigado por virem.Vamos revisar a ata da última reunião.Entendo o que quer dizer.

Estamos prontos para tomar a decisão?Pode repetir, por favor?Em minha opinião...

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And here’s your cheat sheet to all the phrases you’ll everneed in a business meeting. Don’t forget to keep it close!

Opening a MeetingSince everyone is here, we should get started.

Hello, everyone. Thank you for coming.I think we'll begin now. First I'd like to welcome you all.

Thank you all for coming at such short notice.

I really appreciate you all for coming today.We have a lot to cover today, so we really should begin.Right then, let’s get down to business. On the agendatoday...Let’s review the minutes from the last meeting.

InterruptingMay I have a word?Excuse me for interrupting, but.

Começando uma ReuniãoJá que todos estão aqui, vamos começar.Olá a todos. Obrigado por virem. Acredito que podemos começar agora. Primeiramente,eu gostaria de dar as boas-vindas a todos.Obrigado a todos por virem apesar do aviso

tão em cima da hora.

Eu realmente gostei de ver todos aqui hoje.

Nós temos muito para conversar hoje,então, devemos começar.Muito bem, vamos aos negócios. A agenda de hoje...Vamos revisar os pontos da última reunião.

InterrupçõesPosso dar uma palavra?Me desculpe por interromper, mas...

Part 4

Most Useful PhrasesFrases mais utilizadas

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Sharing Your OpinionI really feel that...In my opinion...The way I see it...I do believe that...

Asking for OpinionDo you think that...

What do you think?Would you like to add anything, (name of participant)?Has anyone else got anything to add?How do you feel about...

Show That You UnderstandGood point! I see your point.I see what you mean.

That’s true. I never thought about it that way before.You have a point there.

Compartilhando sua opiniãoEu realmente acho que...Em minha opinião... A meu ver...Eu acredito que...

Perguntando a opinião dos outrosVocê acha que...

O que você acha?Você gostaria de acrescentar algo, (nome da pessoa)? Alguém mais tem algo a acrescentar?O que você pensa a respeito...

Mostrando que você está entendendoBom comentário! Eu sei aonde quer chegar.Eu entendo o que quer dizer.

É verdade. Eu nunca tinha pensado nisso dessa maneira.Você tem razão.

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Suggestions and AdviceWhy don’t weI strongly believe we should I recommend We should...Why don't you...How about What if We could try I suggest that I recommend that...

AgreeingExactly! That's exactly how I feel.I have to agree with (name of participant).I’m in favour of (name of participant)’s plan.

DisagreeingI'm afraid I can't agreeThat may be true, however On the contrary!

Sugestões e ConselhosPor que nós não...Eu realmente acho que nós deveríamos...Eu recomendo...Nós deveríamos...Por que você não...

Que tal se...E se...Nós podemos tentar...Eu sugiro que...Eu recomendo que...

ConcordandoExatamente! É isso mesmo que eu acho.

Eu tenho que concordar com (nome da pessoa).Sou a favor do plano do (nome da pessoa).

DiscordandoLamento, mas não posso concordar...Isto pode ser verdade, contudo...Pelo contrário!

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Making Sure You Got Your Point AcrossDo you see what I'm getting at?Let me put it this way I'd just like to repeat that...Do you have any questions?Have I made that clear?

Making a RequestWould you mind if I wonder if you could...

Asking for RepetitionI didn't catch that. Could you repeat that, please?I missed that. Could you say it again, please?Could you run that by me one more time?

Asking for ClarificationI'm afraid I don't quite understand.Could you explain it to me again?Could you explain to me how that is going to work?I don't see what you mean. Could we have some moredetails, please?

I’m sorry. I didn’t understand that. What exactly do you mean?Do you mean...?You mean...?So, what you’re saying is.

Verificando se entenderam o que disseVocê entendeu aonde quero chegar?Deixe-me explicar desta maneiraEu gostaria de repetir que...Você tem alguma pergunta?Eu fui claro?

Fazendo um pedidoVocê se importa seSerá que você poderia...

Pedindo para repetiremEu não entendi isso. Você poderia repetir, por favor?Eu não ouvi direito. Você poderia dizer isso de novo, por favor?Você poderia me explicar mais uma vez?

Pedindo por EsclarecimentosEstou com receio de não ter entendido.Você poderia explicar de novo?Você poderia me explicar como isto vai funcionar?Eu não entendi o que você quis dizer. Poderíamos termais detalhes, por favor?

Me desculpe. Eu não entendi. O que quer dizer exatamente?Você quer dizer que...?Você disse...?Então, o que quer dizer é.

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Making Sure You Got It RightDo you mean that...?Is it true that...?

Giving a ComplimentExcellent idea!Good job!That’s brilliant!

Disputing InformationThat can’t be right.I'm afraid you don't understand what I'm saying.That's not quite what I had in mind.That's not what I meant.That is not right.Sorry, I don’t believe that’s right.

Keeping the Meeting on TimeThat seems to be all the time we have today.Please be brief.I'm afraid we've run out of time.Let’s save this for the next meeting.That's not really why we're here today.We'll have to leave that to another time.We're beginning to lose sight of the main point.Keep to the point, please.

I think we'd better leave that for another meeting. Are we ready to make a decision?

Averiguando se vocêentendeu corretamenteVocê quis dizer que...?É verdade que...?

Fazendo um ElogioExcelente idéia!Bom trabalho!Isso é brilhante!

Questionando uma InformaçãoIsso não pode estar correto.Receio que você não tenha entendidoo que estou dizendo.Isto não é bem o que eu tinha em mente.Não é isto que quero dizer.Isso não está certo.Desculpe, eu não acho que isto esteja certo.

Mantendo a Reunião no HorárioParece que este é todo o tempo que temos hoje.Por favor, seja breve.Lamento, mas nosso tempo acabou.Vamos deixar isto para a próxima reunião.Não é para isso que estamos aqui hoje.Nós teremos que deixar isto para outra hora.Nós estamos começando a perder o foco.Mantenha o foco, por favor.

Acho melhor deixarmos isso para outra reunião.Estamos prontos para tomar uma decisão?

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Sobre a Englishtown: A Englishtown é uma empresa do grupo EF, eestamos orgulhosos por termos sido o Fornecedor Oficial de Treinamento de Idiomas dos JogosOlímpicos de 2008 em Pequim. Nós somosescolhidos por milhares de pessoas e empresasem todo o mundo. Empresas como HSBC,Nestlé, BMW e muitas outras escolheram aEnglishtown para o treinamento de inglêsde seus profissionais como você.

Agora que você está pronto para qualquer reunião, é hora de ir para o passodois! Reuniões são somente uma parte de como fazer negócios. A chavepara ter o inglês de que você precisa em todos os aspectos de sua vida profissionalé praticando! Faça isso online - com o Englishtown Private Teacher.Não existe melhor opção para atingir seus objetivos: ter uma pessoa dedicadaa você que lhe ajude no que precisar e que realmente queira quevocê melhore. Fale com nossos consultores para saber mais sobre o EnglishtownPrivate Teacher. Nós temos os melhores professores disponíveis 24 horas por dia,todos os dias. Mesmo que você viva viajando e nunca pare em casa:tudo o que você precisa é ter uma conexão de Internet, e seu professor iráfalar com você.

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