effat- filcams cgil, 27th april 2004 eretria - [email protected] gsee - etuc...

EFFAT- Filcams CGIL, 27th april 2004 Eretria - [email protected]

GSEE - ETUC

European Conference

The Sustainable Development and

the Role of the Social Partners

27th april 2004 Eretria

Federazione Italiana Lavoratori Commercio Alberghi Mense

Servizi http://www.filcams.cgil.it http://www.effat.org/


FILCAMS Italian Workers Federation Trade, Hotels, Catering, Services (294.235 members in 2003) is the category trade union of

CGIL Italian General Confederation of Workers (5.515.530 members in 2003)

FILCAMS takes care of workers in tourism and join the:

European Federation of Food, Agriculture and Tourism trade unions

Union internationale des travailleurs de l’alimentation, de l’agriculture, de l’hôtellerie-restauration, du tabac et desbranches connexes

Federazione Italiana Lavoratori Commercio Alberghi Mense

Servizi http://www.filcams.cgil.it http://www.effat.org/


ETLC

The European Trade Union Liaison Committee on Tourism

(ETLC)

is a coordination platform of the European Industry Federations EFFAT, ETF and UNI-Europa and the Global Union Federations IUF, ITF and UNI, representing workers in thetourism sector


Le

The tourism dimension

Wto (World Tourism Organization)2001 - 693 milion of tourism’ arrivals 2020 - 1 billion of tourism’ arrivals

despite of all tragic events such as september the 11 th

the second resources of the 3rd world, after petrol,

is TOURISM petrol is not in all countries

tourism can be all over


Le


European countries are:

1st Incoming destination (people visiting us)

a huge Outgoing destination( our people travelling abroad)


Le


Tourism valuespeace and safetydestinations carrying capacityenvironmental’s qualitycultural and customs’ differencesgood working’s quality conditions All these values are essential tools to

provide good services


Le


Steps to sustainability1977 Stockolm

1992 Rio de Janeiro2002 Johannesburg

sustainable developmentis a balance among

ENVIRONMENTAL- SOCIAL rights ECONOMIC iusses



The tourism sustainable dimension

consists into:

how much “richness” remain in the destination

how much “richness” goes to the local community


The tourism sustainable dimension

the trade union thinks that

one of the solution can be: to support the WTO (World Tourism Organization )

to relieve poverty

to spread tourists all around the year and all around the world countries


November 2002 EFFAT and ETLC Position

The social dimension of sustainable development

Sustainable development of European tourism canonly be guaranteed when - alongside the economicaspects and protection of the environment and culturalheritage - the highest priority is given to the creation ofsustainable employment in the sector.

-



The social dimension of sustainable development

The main objectives for a tourism in Europe that is sociallysustainable are:- acceptable working conditions, not inferior to those of other

sectors- fair pay, reflecting the quality of the service provided- the possibility of professional and career training- equal opportunities- quality work- freedom of association, recognition of trade union

organisations and collective bargaining



Market concentration in European tourism

Tourism is a complex economic and social sector

The Tourism sector and tourism suppliers’ chain activities producegoods and services for tourists.

A small number of companies, operating trans-nationally,horizontally and vertically integrated dominate today’s tourismbusiness.

These companies exploit their dominance in price negotiations withlocal suppliers in the tourism destinations.

In the labour-intensive tourism sector, this decline in travel priceshas also impacted the working conditions




In the transport sector, the wild liberalisation have caused areduction of maintenance, reduced safety, an increase in risks tothe health of workers and travellers

the multiplication of “low cost” companies have a consequentfurther worsening of safety conditions and quality of work.

.




to spread trough the tourists the message that socially responsibleand environmentally sustainable tourism has its price.

Sustainable tourism that is not only economically feasible but alsoenvironmentally compatible and socially responsible cannot only aimat lowering costs



Social responsibility of companies CSR

Hopily the European Union will take into consideration the Trade Unionproposals and will fast approuve the Green Paper on CSR

Companies can only make a contribution to sustainable developmentwhen they make social and environmental concerns an integral part ofmanagement.

Companies only do genuine justice to their social responsibility whenthey involve their employees and their representatives in the planning,implementation and evaluation of such measures.


November 2002 EFFAT and ETLC Position The Responsibilities of the European Union in ensuring Socially

Sustainable Tourism

Public subsidies for the projects of companies must only be granted toinitiatives that make explicit reference to respecting the social clause,that undertake to develop forms of qualified employment, to applycollective agreements and to operate giving precedence to theparticipation of workers and their free trade union representation



Which Trade Union Initiatives are needed?

Sustainable development cannot be realised without theinvolvement of workers and trade unions

negotiations on sustainable development must be developedwith the transnational companies in the tourism sector with aview that such negotiations yield positive results beyond theconfines of the European Union, particularly in relation to thepopulations of the destination countries of outgoing touristflows

Sustainable development must be the object of informationand consultation within European Works Councils



…. and some projects

.

Networks to monitor the accounting practices and social responsibility of companies must be developed and managed within the international trade union organisations, and between the trade union organisations of the various countries.

In october 2003 UITA adopted these decisions and some projects are develop , some examples:

“Influence of CSR pratices on the quality of employment” (Filcams CGIL, Fisascat CISL, Uiltucs UIL, FECOHT CC.OO., CFDT Services; affilieted to IUF-UITA)

Corporate Social Responsability UP SIDE DOWN (CSR UpSiDo) Filcams CGIL FECOHT CC.OO., CFDT Services with EFFAT’s support


UITA

“Influence of CSR pratices on the quality of employment”

(Filcams CGIL, Fisascat CISL, Uiltucs UIL, FECOHT CC.OO., CFDT Services; affilieted to IUF-UITA)


Corporate Social Responsability UP SIDE DOWN (CSR UpSiDo)”,

submitted under Budget heading 04.03.03.02 VP/2004/003

The objectives of the project are:

It is a button up approach that becomes essential for reading andinterpreting the CSR (Corporate Social Responsibility) from the workerspoint of view.C.S.R. UP SIDE DOWN (UpSiDo).

To predispose an experimental model of investigation on the routines of CSRthat allows to analyse the business practices from the point of view of theworkers, therefore from inside the firm and from the lower part upward; suchmodel will have the acronym:BURT (Bottom Up Research’s Tool);


Corporate Social Responsability UP SIDE DOWN (CSR UpSiDo)”,

submitted under Budget heading 04.03.03.02 VP/2004/003

To inform – train the trade-union representatives trough a sharedmodel: what is CSR? how to analyse the CSR from specific points of view: workers, women,

disabled people, costumers, environment

The project’s goal :To train at least three partner trade unionist , that will became trainers ofother 18 trade union representatives of workers in the enterprises and theywill disseminate, in at least 3 countries


The Tour Operators’ Initiative (TOI) is a network of tour operatorscommitted to introducing sustainability into their business practices.The Initiative has been developed by tour operators fortour operators with the support of the United Nations EnvironmentProgramme(UNEP)

the trade union’s contribution to the TOI project ,is theinsertion on the guide lines of the item :


“State types of information requested from suppliers, by type, ontheir:(a) Environmental …(b) Social practices and performance.Include: Community and staff development, indigenous and tribalpeople’s rights, formal employment contracts, social security,working conditions according to ILO Convention 172, equaltreatment, non-discrimination, recognition of independent tradeunions and application of collective bargaining agreements, healthand safety committees, policies excluding child labour as defined byILO, programmes to combat commercial sexual exploitation ofchildren, and to combat and mitigate the social impacts ofHIV/AIDS.”


FEDERTURISMO enterprises association and FILCAMS FISASCAT UILTUCS trade unions association

have insert, in the national agreement for Tourims sector, the following iusses

Rome 02nd February 2004

1. ECPAT protocol

2. protocol to protect minors in the job’s field and to garantee basic rights for all the workers in the international corporate


•EBIT and Corporate Social Responsability

EBIT is formed by trade unions and tourism’s enterprises and has involved CSR on severals aspects:

- experiences on sustainable development i.e. TOI Project

- cooperation with Si Può, no profit association acting in tourism and disabilities, into training courses, finalized to welcome clients with disabilities in the tourism’s industry , the project’s name :

“Italy, a country for all: the quality of tourism services for clients with special needs”

- Adoption of ECPAT code of conduct


ECPAT code of conduct

Code’s sintesys

In particular Tour Operators and Travel Agents commit themselves:1. to inform and to update tourism industry personnel in Italy and in destination countrieson the phenomenon of sexual exploitation of minors;2. to inform clients ..indicating its adoption of this Code of Conduct;3. to insert in contracts with corresponding suppliers in destination countries: clausesrequiring them a. not to facilitate, in any way, contact between tourists and possible childsex exploiters

…8. to inform industry personnel of this Code of Conduct which shall be inserted in existingnational collective labour contracts as well as in individual labour contracts.9. to include this Code of Conduct in all new labour contracts.

effat- filcams cgil, 27th april 2004 eretria - [email protected] gsee - etuc...

Documents

tourism petrol

tourism sectorle

tourism arrivalsdespite

tourism dimension steps

abroadeffat filcams

etlceffat filcams cgil

milion of tourism arrivals

care of workers