effective cobit learning solutions information package corporate

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Effective COBIT Learning

Solutions

Information package

Corporate customers

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 2/20-

V1.1 - 11/23/2007

Thank you for your interest

Thank you for showing interest in COBIT learning solutions from ITpreneurs.

This document provides you with a comprehensive and complete overview of

learning solutions available in the IT governance and compliance domain.

These training solutions are based on COBIT©, the internationally adopted

framework for control over IT.

The following subjects will be covered in this information package:

About ITpreneurs

The need for COBIT training

Relationship with ISACA

Structured education

COBIT learning solutions

Instructor supported learning

Proposed education structure for the Jordan Kuwait Bank

Pricing

Other frameworks

If you have any further questions related to this proposition or if you are interested

to adopt trainings from the COBIT curriculum kindly get in touch with ITpreneurs.

ITpreneurs / www.itpreneurs.com / [email protected]

ITpreneurs

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 3/20-

V1.1 - 11/23/2007

ITpreneurs – g lobal , f lexible, innovat ive

ITpreneurs B.V. based in Rotterdam, the Netherlands is the leading IT training

solutions company in the domain of IT best practices and IT governance

frameworks.

ITpreneurs offers the largest portfolio of e-learning and classroom training

solutions within the ITSM and IT governance domains. ITpreneurs training

solutions are delivered as e-learning courses and as classroom and blended

trainings through its extensive network of partners. Through its content expertise

and extensive partner network, ITpreneurs training solutions are currently

delivered in 45 countries across 6 continents and in 6 languages.

ITpreneurs works with ISACA to develop COBIT training courses. These courses are

designed to help professionals master COBIT and utilize this knowledge to

implement COBIT effectively within their organizations. Sustainable COBIT

competency helps IT organizations and departments to align with the goals and

objectives of the business and generate strategic value from IT.

This COBIT product suite includes COBIT 4.1, which is used by permission of the IT

Governance Institute (ITGI). ©1996, 1998, 2000, 2005 IT Governance Institute (ITGI). All

rights reserved. COBIT is a registered trademark of ISACA and the IT Governance Institute.

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 4/20-

V1.1 - 11/23/2007

Facts about ITpreneurs

Over 80 seasoned professionals with extensive experience in Education and IT

Services

Headquartered in Rotterdam, The Netherlands and subsidiaries in Japan, USA,

UAE, and India

ITpreneurs provides training courses in all major IT best practice domains:

ITIL/ITSM, COBIT, IEC/ISO 20000, MOF and is developing training courses in

the ISO 17799 domain

ITpreneurs operates through a partner network of over 50 partners globally.

Partners include reselling partners, content development partners and training

delivery partners.

Figure 1: ITpreneurs partner network

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 5/20-

V1.1 - 11/23/2007

The Need for COBIT train ing

COBIT is increasingly being accepted and adopted as a good practice for control

over information, IT and related risks. Its guidance enables an enterprise to

implement effective governance over IT which is pervasive and intrinsic throughout

the enterprise.

Organizations that are using COBIT benefit from developing COBIT competences

within their organization. These COBIT competences help individuals and

organizations to manage the implementation of COBIT as their IT governance

framework or IT management framework and offers direct results that benefit the

organization.

Training plays an important factor in the development of competences. Training

helps to build awareness and understanding for those affected by the adoption of

CobiT. Training is effective for those responsible for the implementation of COBIT

as a roadmap for implementation can be defined and established. Management

also benefits from COBIT training as it helps them meet their performance and

conformance objectives.

Mastering COBIT

Organizations using COBIT benefit from developing sustainable COBIT

competences among their key professionals.

COBIT training courses help professionals master COBIT and utilize this

knowledge for effective implementation within their organizations.

Sustainable COBIT competency helps IT organizations and departments

align with the goals and objectives of the business and generate strategic

value from IT.

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 6/20-

V1.1 - 11/23/2007

Our valued relationship with ISACA

ISACA (www.isaca.org) recognized the need for structured and formal education

and worked together with ITpreneurs to develop authentic COBIT learning

solutions. The COBIT Awareness course, COBIT Foundation course, COBIT

Foundation exam and the COBIT for Sarbanes Oxley Course are examples of high

quality courses that are developed. These training courses are owned by ISACA

and ITpreneurs and partners manage to the delivery of these courses in the

market.

About ISACA: With more than 60,000 members in more than 140

countries, ISACA® is a recognized worldwide leader in IT governance,

control, security and assurance. Founded in 1969, ISACA sponsors

international conferences, publishes the Information Systems Control

Journal® , develops international information systems auditing and control

standards, and administers the globally respected Certified Information

Systems Auditor™ (CISA®) designation earned by more than 44,000

professionals since inception, and Certified Information Security

Manager® (CISM®) designation, a groundbreaking credential earned by

5,500 professionals.

Source: http://www.isaca.org

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 7/20-

V1.1 - 11/23/2007

Structured educat ion

Organizations benefit from providing various types of education to their key staff.

To what extent the organization will benefit depends on the level and depth of

training provided and the audiences selected for training. A structured education

program tailored for specific audiences ensures that every audience receives an

adequate level of training.

For example:

Implementation teams require thorough knowledge and implementation

guidance to give them proper understanding of how to best implement

COBIT in the organization.

Compliance consultants, IT professionals, and audit professionals need to

have an essential level of understanding of COBIT and understand how the

different COBIT components are related to each other.

Business users, top management, IT developers, and IT service support

staff require an awareness level of knowledge of COBIT at a high level

without needing to go into depth.

The

implication

of compliance on IT

Implementing Governance

Using COBIT

COBIT for Sarbanes Oxley

COBIT Foundation Course + Exam

COBIT Awareness

The

implication

of compliance on IT

Implementing Governance

Using COBIT

COBIT for Sarbanes Oxley

COBIT Foundation Course + Exam

COBIT Awareness

Essentials

Intermediary

Advanced

Key business users /

Leadership

Assurance / Security and

IT professionals

Compliance team / business and

application process owners

Implementation consultants /

auditors / service managers

IT leadership

Figure 2: Training pyramid

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 8/20-

V1.1 - 11/23/2007

A portfolio of training courses and workshops are designed to meet the training

needs of these professionals (figure 1).

The depth and focus of training increases when advancing to the top of the training

pyramid: Trainings at the surface of the pyramid is designed for broad audiences

and provides a generic overview of COBIT. The training at the top of the pyramid is

specialized and oriented towards smaller groups of people and provides

implementation oriented training courses.

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 9/20-

V1.1 - 11/23/2007

Learning solutions and course descr ipt ions

Figure 3: Training path

Figure 3 provides an overview of the training courses available in the ITpreneurs

product catalog. Course descriptions for these courses are described in the

following sections.

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 10/20-

V1.1 - 11/23/2007

COB1012: COBIT Awareness (e-learning)

The COBIT Awareness training is a two-hour introductory training session that

addresses the importance of IT governance and the need for an IT control

framework. COBIT is introduced as the framework that provides an answer to this

specific need and the relationships with other IT best practice frameworks such as

ITIL, BS7799, and COSO which are highlighted.

At the end of this course, learners will understand:

How IT management issues are affecting organizations

The need for a control framework driven by the need for IT Governance

How COBIT meets the requirement for an IT Governance Framework

How COBIT is used with other standards and best practices

The elements of the COBIT Framework

Course modules:

Responding to IT Challenges

Introducing COBIT

Further information about this course: Delivery method: Self paced e-learning

Course duration: 2 hours

Audience: IT Support Staff, Key Business Users, senior managers in IT service

providing firms

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 11/20-

V1.1 - 11/23/2007

COB1010 COBIT Foundation Course (e-learning)

The COBIT Foundation Course helps IT, Audit, Risk and Compliance professionals

to master COBIT and apply this knowledge in a practical manner within the

organizations they support.

The COBIT Framework is explained using practical examples and a case study-

driven approach. All other components from the COBIT toolkit such as Audit

Guidelines, Management Guidelines and Control Objectives are addressed as well.

The course helps professionals understand how COBIT can be used in a logical and

understandable manner and validates this knowledge through assessments and

quizzes. An exam preparation module is included in the course, which prepares the

participants to take on the official ISACA COBIT Foundation Exam.

At the end of this course, learners will understand:

How IT management issues are affecting organizations

The need for a control framework driven by the need for IT Governance

How COBIT meets the requirement for an IT Governance Framework

How COBIT is used with other standards and best practices

The COBIT Framework and all the components of COBIT

How to apply COBIT in a practical situation

How the use of COBIT is supported by the ITGI

Course modules:

Course introduction

Responding to IT Challenges

Introducing COBIT

What COBIT provides

Applying COBIT in Practice

Products and support available from ITGI

Exam Preparation for the COBIT Foundation Exam v4.0

Further information about this course: Delivery method: Self paced e-learning

Course duration: 8 hours

Audience: IT Support Staff, Key Business Users, senior managers in IT service

providing firms

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 12/20-

V1.1 - 11/23/2007

COB1030: COBIT Foundation Exam (online)

The COBIT Foundation Exam is a knowledge test,

which can be taken online through the Internet.

Candidates taking the exam can demonstrate that

they understand and master COBIT. The questions in

the exam are tailored to the COBIT Foundation

Curriculum. However, candidates can also take the

exam without completing the course. Candidates who

complete the COBIT Foundation Course and pass the

exam obtain 8 CPE credits from ISACA.

Objectives for the COBIT Foundation Exam:

How IT management issues are affecting organizations

The need for a control framework driven by the need for IT Governance

How COBIT meets the requirement for an IT Governance Framework

How COBIT is used with other standards and best practices

The COBIT Framework and all the components of COBIT

How to apply COBIT in a practical situation

How the use of COBIT is supported by the ITGI

Further information about the exam:

The exam is a 40 question multiple choice exam

Passing threshold for the exam is 70%

Exam is conducted online, supervised by a proctor

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 13/20-

V1.1 - 11/23/2007

COB1013: COBIT for Sarbanes Oxley Compliance (e-learning)

To ensure effective internal controls over financial reporting, controls are needed in

IT systems and the environment. The Sarbanes-Oxley Act results in a requirement

for effective controls over IT systems and environments. Participants who are

taking this four-hour e-learning course learn more about this act and the

implications of compliance on the IT organization.

The participants learn how COBIT, the COSO compliant standard, can be used to

comply with Sarbanes-Oxley requirements. A practical roadmap is used and

complemented with actual industry case studies to outline the steps required to

achieve compliance.

At the end of this course, learners will understand:

The scope and depth of the Sarbanes Oxley act and its impact on the IT

departments

A roadmap to Sarbanes Oxley compliance for IT departments using COBIT

Case studies from organizations having used COBIT framework to prepare for

SOX compliance

Course modules: SOX - An Overview

Complying with SOX

SOX in detail

Role of IT in SOX compliance

COBIT for financial accounting

How to implement SOX

How is the roadmap implemented?

How can you sustain SOX requirements?

Further information about this course: Delivery method: Self paced e-learning

Course duration: 5 hours

Audience: IT Consultants, Audit management, IT management, Sarbanes Oxley

implementation team

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 14/20-

V1.1 - 11/23/2007

Implementing IT governance using COBIT (classroom)

The two-day classroom implementation workshop helps participants understand

what it takes to implement the COBIT Framework in an organization. It explains

what a possible route towards implementation can be. The course is designed for

everyone who plays an active role in the implementation of COBIT and benefits

from hands-on practical implementation experience.

At the end of this course, learners will:

Understand the ITGI’s approach to IT governance implementation based on the

ITGI implementation guide

Understand the implementation roadmap and how COBIT supports each step

Scope and plan IT governance initiatives based on COBIT

Assess process capability using the COBIT maturity models

Plan improvements using control objectives and control practices

Create a performance measurement framework using COBIT ’s metrics and the

balanced scorecard

Sustain IT governance implementation

Consider practical implementation factors

Be aware of COBIT implementation support from ISACA

Course modules:

Introduction to IT Governance

Identify Needs

Envisioning the solution

Plan the solution

Implement solution

Building sustainability

Implementation considerations

Further information about this course:

Delivery method: classroom workshop

Course duration: 2 days

Audience: IT Consultants and Auditors, Senior IT and Audit management,

practitioners, implementation team

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 15/20-

V1.1 - 11/23/2007

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 16/20-

V1.1 - 11/23/2007

Proposed education structure

ITpreneurs proposes an educational structure for organizations interested in

adopting the COBIT Framework. This program focuses on developing COBIT skills

and implementation knowledge in the organization for selected audiences in an

organization.

The following structure is proposed using the metro map image displayed above:

- PHASE 1: IT development staff, IT management, operational staff

undergo the e-learning COBIT Awareness course: The objective of this

program is to provide an insight into the need for a control framework such as

COBIT. COBIT is explained at a high level to help learners understand the

components and use of COBIT. This training is used as part of an Awareness

campaign to develop an understanding for the implementation.

- PHASE 2: IT management and Audit professionals undergo the COBIT

Foundation Course and complete and pass the COBIT Foundation Exam:

For IT management professionals and IT audit professionals COBIT becomes

part of their day to day life. Setting up controls, validating the control

framework, providing structured information to IT Management and managing

the external auditors, all require a thorough understanding of the COBIT

Framework. The COBIT Foundation Exam validates these teams master COBIT

at a Foundation level. An official certificate is provided by ISACA; the authority

in this domain.

COBIT

Foundation

Course

COBIT

Foundation

Exam

COBIT

Awareness

Course

Implementing IT

Governance using

COBIT

Implementation teams

IT management and

IT Audit professionals

IT development, IT

management, Operational

staff

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 17/20-

V1.1 - 11/23/2007

- PHASE 3: The implementation team learns the implementation

considerations through an advanced workshop: The advanced workshop

‘Implementing IT governance using COBIT’ helps these professionals to

effectively manage the implementation. In a classroom workshop environment

students learn to understand and apply a roadmap to implementation.

Students participating in the e-learning Foundation course in Phase II will be

supported by an instructor who is available in the background. Two conference call

sessions are organized for these students: one at the beginning of the course and

one at the end of the course. The first conference call will help the students in

understanding the training program they have entered and prepares them for the

different modules in the training course.

The conference call at the end of the course is used to prepare students for taking

on the COBIT Foundation Exam. Any issues or questions will be discussed in this

conference call and final preparations will be conducted. After the conference call

students will take on the COBIT Foundation Exam.

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 18/20-

V1.1 - 11/23/2007

Pricing structure fo r COBIT t ra in ing courses

The following pricing structure applies for the COBIT training courses:

Course ID Course Specifications Retail price

(non ISACA members)

COB1012 COBIT Awareness Course e-learning self paced $ 149

COB1010 COBIT Foundation Course e-learning self paced $ 499

COB1030 COBIT Foundation Exam Online multiple choice $ 120

COB1013 COBIT for Sox e-learning self paced $ 199

COB1021 COBIT Implementation

Workshop

Instructor led classroom $ 7200 - 1-8 learners

$ 200 - per additional

learner

E-learning courses are available to students for a period of 90 days. Within these

90 days the students can take the complete course 2 times. This is restricted to for

security / copyright reasons.

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 19/20-

V1.1 - 11/23/2007

Discount structure fo r COBIT t ra in ing courses

The following discount structure applies for e-learning courses. Discounts are not

applicable for exams.

Learners %

1 0 %

> 10 5 %

> 20 10%

> 50 15%

> 100 20%

> 250 25%

> 500 30%

> 1000 Call us

ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •

Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 20/20-

V1.1 - 11/23/2007

Frameworks in the ITpreneurs port fo l io

ITpreneurs specializes in learning solutions for all major IT best practice

frameworks. ITpreneurs provides a full range of learning solutions in:

ITIL / ITSM

ISO/IEC 20000 / Service Quality Management

MOF

A number of these courses are available in English, Japanese, Chinese, German,

and Spanish.

The partners of ITpreneurs are given the opportunity to deliver training courses in

all these frameworks.

ITIL

ITIL Awareness Training

ITIL Extended Awareness Training

ITIL for Helpdesk Agents

ITIL Foundation Training

ITIL Practitioner Training

ITIL Service Managers Training

ITIL Mobilization Workshop

IEC/ISO 20000

IEC/ISO 20000 Service Quality Management Foundation (SQMF)

Achieving IEC/ISO 20000

IEC/ISO 20000 Consultants + Certification

IEC/ISO 20000 Auditors + Certification

MOF (Microsoft Operating Framework)

MOF Essentials