effective cobit learning solutions information package corporate
TRANSCRIPT
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 2/20-
V1.1 - 11/23/2007
Thank you for your interest
Thank you for showing interest in COBIT learning solutions from ITpreneurs.
This document provides you with a comprehensive and complete overview of
learning solutions available in the IT governance and compliance domain.
These training solutions are based on COBIT©, the internationally adopted
framework for control over IT.
The following subjects will be covered in this information package:
About ITpreneurs
The need for COBIT training
Relationship with ISACA
Structured education
COBIT learning solutions
Instructor supported learning
Proposed education structure for the Jordan Kuwait Bank
Pricing
Other frameworks
If you have any further questions related to this proposition or if you are interested
to adopt trainings from the COBIT curriculum kindly get in touch with ITpreneurs.
ITpreneurs / www.itpreneurs.com / [email protected]
ITpreneurs
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 3/20-
V1.1 - 11/23/2007
ITpreneurs – g lobal , f lexible, innovat ive
ITpreneurs B.V. based in Rotterdam, the Netherlands is the leading IT training
solutions company in the domain of IT best practices and IT governance
frameworks.
ITpreneurs offers the largest portfolio of e-learning and classroom training
solutions within the ITSM and IT governance domains. ITpreneurs training
solutions are delivered as e-learning courses and as classroom and blended
trainings through its extensive network of partners. Through its content expertise
and extensive partner network, ITpreneurs training solutions are currently
delivered in 45 countries across 6 continents and in 6 languages.
ITpreneurs works with ISACA to develop COBIT training courses. These courses are
designed to help professionals master COBIT and utilize this knowledge to
implement COBIT effectively within their organizations. Sustainable COBIT
competency helps IT organizations and departments to align with the goals and
objectives of the business and generate strategic value from IT.
This COBIT product suite includes COBIT 4.1, which is used by permission of the IT
Governance Institute (ITGI). ©1996, 1998, 2000, 2005 IT Governance Institute (ITGI). All
rights reserved. COBIT is a registered trademark of ISACA and the IT Governance Institute.
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 4/20-
V1.1 - 11/23/2007
Facts about ITpreneurs
Over 80 seasoned professionals with extensive experience in Education and IT
Services
Headquartered in Rotterdam, The Netherlands and subsidiaries in Japan, USA,
UAE, and India
ITpreneurs provides training courses in all major IT best practice domains:
ITIL/ITSM, COBIT, IEC/ISO 20000, MOF and is developing training courses in
the ISO 17799 domain
ITpreneurs operates through a partner network of over 50 partners globally.
Partners include reselling partners, content development partners and training
delivery partners.
Figure 1: ITpreneurs partner network
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 5/20-
V1.1 - 11/23/2007
The Need for COBIT train ing
COBIT is increasingly being accepted and adopted as a good practice for control
over information, IT and related risks. Its guidance enables an enterprise to
implement effective governance over IT which is pervasive and intrinsic throughout
the enterprise.
Organizations that are using COBIT benefit from developing COBIT competences
within their organization. These COBIT competences help individuals and
organizations to manage the implementation of COBIT as their IT governance
framework or IT management framework and offers direct results that benefit the
organization.
Training plays an important factor in the development of competences. Training
helps to build awareness and understanding for those affected by the adoption of
CobiT. Training is effective for those responsible for the implementation of COBIT
as a roadmap for implementation can be defined and established. Management
also benefits from COBIT training as it helps them meet their performance and
conformance objectives.
Mastering COBIT
Organizations using COBIT benefit from developing sustainable COBIT
competences among their key professionals.
COBIT training courses help professionals master COBIT and utilize this
knowledge for effective implementation within their organizations.
Sustainable COBIT competency helps IT organizations and departments
align with the goals and objectives of the business and generate strategic
value from IT.
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 6/20-
V1.1 - 11/23/2007
Our valued relationship with ISACA
ISACA (www.isaca.org) recognized the need for structured and formal education
and worked together with ITpreneurs to develop authentic COBIT learning
solutions. The COBIT Awareness course, COBIT Foundation course, COBIT
Foundation exam and the COBIT for Sarbanes Oxley Course are examples of high
quality courses that are developed. These training courses are owned by ISACA
and ITpreneurs and partners manage to the delivery of these courses in the
market.
About ISACA: With more than 60,000 members in more than 140
countries, ISACA® is a recognized worldwide leader in IT governance,
control, security and assurance. Founded in 1969, ISACA sponsors
international conferences, publishes the Information Systems Control
Journal® , develops international information systems auditing and control
standards, and administers the globally respected Certified Information
Systems Auditor™ (CISA®) designation earned by more than 44,000
professionals since inception, and Certified Information Security
Manager® (CISM®) designation, a groundbreaking credential earned by
5,500 professionals.
Source: http://www.isaca.org
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 7/20-
V1.1 - 11/23/2007
Structured educat ion
Organizations benefit from providing various types of education to their key staff.
To what extent the organization will benefit depends on the level and depth of
training provided and the audiences selected for training. A structured education
program tailored for specific audiences ensures that every audience receives an
adequate level of training.
For example:
Implementation teams require thorough knowledge and implementation
guidance to give them proper understanding of how to best implement
COBIT in the organization.
Compliance consultants, IT professionals, and audit professionals need to
have an essential level of understanding of COBIT and understand how the
different COBIT components are related to each other.
Business users, top management, IT developers, and IT service support
staff require an awareness level of knowledge of COBIT at a high level
without needing to go into depth.
The
implication
of compliance on IT
Implementing Governance
Using COBIT
COBIT for Sarbanes Oxley
COBIT Foundation Course + Exam
COBIT Awareness
The
implication
of compliance on IT
Implementing Governance
Using COBIT
COBIT for Sarbanes Oxley
COBIT Foundation Course + Exam
COBIT Awareness
Essentials
Intermediary
Advanced
Key business users /
Leadership
Assurance / Security and
IT professionals
Compliance team / business and
application process owners
Implementation consultants /
auditors / service managers
IT leadership
Figure 2: Training pyramid
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 8/20-
V1.1 - 11/23/2007
A portfolio of training courses and workshops are designed to meet the training
needs of these professionals (figure 1).
The depth and focus of training increases when advancing to the top of the training
pyramid: Trainings at the surface of the pyramid is designed for broad audiences
and provides a generic overview of COBIT. The training at the top of the pyramid is
specialized and oriented towards smaller groups of people and provides
implementation oriented training courses.
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 9/20-
V1.1 - 11/23/2007
Learning solutions and course descr ipt ions
Figure 3: Training path
Figure 3 provides an overview of the training courses available in the ITpreneurs
product catalog. Course descriptions for these courses are described in the
following sections.
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 10/20-
V1.1 - 11/23/2007
COB1012: COBIT Awareness (e-learning)
The COBIT Awareness training is a two-hour introductory training session that
addresses the importance of IT governance and the need for an IT control
framework. COBIT is introduced as the framework that provides an answer to this
specific need and the relationships with other IT best practice frameworks such as
ITIL, BS7799, and COSO which are highlighted.
At the end of this course, learners will understand:
How IT management issues are affecting organizations
The need for a control framework driven by the need for IT Governance
How COBIT meets the requirement for an IT Governance Framework
How COBIT is used with other standards and best practices
The elements of the COBIT Framework
Course modules:
Responding to IT Challenges
Introducing COBIT
Further information about this course: Delivery method: Self paced e-learning
Course duration: 2 hours
Audience: IT Support Staff, Key Business Users, senior managers in IT service
providing firms
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 11/20-
V1.1 - 11/23/2007
COB1010 COBIT Foundation Course (e-learning)
The COBIT Foundation Course helps IT, Audit, Risk and Compliance professionals
to master COBIT and apply this knowledge in a practical manner within the
organizations they support.
The COBIT Framework is explained using practical examples and a case study-
driven approach. All other components from the COBIT toolkit such as Audit
Guidelines, Management Guidelines and Control Objectives are addressed as well.
The course helps professionals understand how COBIT can be used in a logical and
understandable manner and validates this knowledge through assessments and
quizzes. An exam preparation module is included in the course, which prepares the
participants to take on the official ISACA COBIT Foundation Exam.
At the end of this course, learners will understand:
How IT management issues are affecting organizations
The need for a control framework driven by the need for IT Governance
How COBIT meets the requirement for an IT Governance Framework
How COBIT is used with other standards and best practices
The COBIT Framework and all the components of COBIT
How to apply COBIT in a practical situation
How the use of COBIT is supported by the ITGI
Course modules:
Course introduction
Responding to IT Challenges
Introducing COBIT
What COBIT provides
Applying COBIT in Practice
Products and support available from ITGI
Exam Preparation for the COBIT Foundation Exam v4.0
Further information about this course: Delivery method: Self paced e-learning
Course duration: 8 hours
Audience: IT Support Staff, Key Business Users, senior managers in IT service
providing firms
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 12/20-
V1.1 - 11/23/2007
COB1030: COBIT Foundation Exam (online)
The COBIT Foundation Exam is a knowledge test,
which can be taken online through the Internet.
Candidates taking the exam can demonstrate that
they understand and master COBIT. The questions in
the exam are tailored to the COBIT Foundation
Curriculum. However, candidates can also take the
exam without completing the course. Candidates who
complete the COBIT Foundation Course and pass the
exam obtain 8 CPE credits from ISACA.
Objectives for the COBIT Foundation Exam:
How IT management issues are affecting organizations
The need for a control framework driven by the need for IT Governance
How COBIT meets the requirement for an IT Governance Framework
How COBIT is used with other standards and best practices
The COBIT Framework and all the components of COBIT
How to apply COBIT in a practical situation
How the use of COBIT is supported by the ITGI
Further information about the exam:
The exam is a 40 question multiple choice exam
Passing threshold for the exam is 70%
Exam is conducted online, supervised by a proctor
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
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V1.1 - 11/23/2007
COB1013: COBIT for Sarbanes Oxley Compliance (e-learning)
To ensure effective internal controls over financial reporting, controls are needed in
IT systems and the environment. The Sarbanes-Oxley Act results in a requirement
for effective controls over IT systems and environments. Participants who are
taking this four-hour e-learning course learn more about this act and the
implications of compliance on the IT organization.
The participants learn how COBIT, the COSO compliant standard, can be used to
comply with Sarbanes-Oxley requirements. A practical roadmap is used and
complemented with actual industry case studies to outline the steps required to
achieve compliance.
At the end of this course, learners will understand:
The scope and depth of the Sarbanes Oxley act and its impact on the IT
departments
A roadmap to Sarbanes Oxley compliance for IT departments using COBIT
Case studies from organizations having used COBIT framework to prepare for
SOX compliance
Course modules: SOX - An Overview
Complying with SOX
SOX in detail
Role of IT in SOX compliance
COBIT for financial accounting
How to implement SOX
How is the roadmap implemented?
How can you sustain SOX requirements?
Further information about this course: Delivery method: Self paced e-learning
Course duration: 5 hours
Audience: IT Consultants, Audit management, IT management, Sarbanes Oxley
implementation team
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 14/20-
V1.1 - 11/23/2007
Implementing IT governance using COBIT (classroom)
The two-day classroom implementation workshop helps participants understand
what it takes to implement the COBIT Framework in an organization. It explains
what a possible route towards implementation can be. The course is designed for
everyone who plays an active role in the implementation of COBIT and benefits
from hands-on practical implementation experience.
At the end of this course, learners will:
Understand the ITGI’s approach to IT governance implementation based on the
ITGI implementation guide
Understand the implementation roadmap and how COBIT supports each step
Scope and plan IT governance initiatives based on COBIT
Assess process capability using the COBIT maturity models
Plan improvements using control objectives and control practices
Create a performance measurement framework using COBIT ’s metrics and the
balanced scorecard
Sustain IT governance implementation
Consider practical implementation factors
Be aware of COBIT implementation support from ISACA
Course modules:
Introduction to IT Governance
Identify Needs
Envisioning the solution
Plan the solution
Implement solution
Building sustainability
Implementation considerations
Further information about this course:
Delivery method: classroom workshop
Course duration: 2 days
Audience: IT Consultants and Auditors, Senior IT and Audit management,
practitioners, implementation team
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 15/20-
V1.1 - 11/23/2007
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 16/20-
V1.1 - 11/23/2007
Proposed education structure
ITpreneurs proposes an educational structure for organizations interested in
adopting the COBIT Framework. This program focuses on developing COBIT skills
and implementation knowledge in the organization for selected audiences in an
organization.
The following structure is proposed using the metro map image displayed above:
- PHASE 1: IT development staff, IT management, operational staff
undergo the e-learning COBIT Awareness course: The objective of this
program is to provide an insight into the need for a control framework such as
COBIT. COBIT is explained at a high level to help learners understand the
components and use of COBIT. This training is used as part of an Awareness
campaign to develop an understanding for the implementation.
- PHASE 2: IT management and Audit professionals undergo the COBIT
Foundation Course and complete and pass the COBIT Foundation Exam:
For IT management professionals and IT audit professionals COBIT becomes
part of their day to day life. Setting up controls, validating the control
framework, providing structured information to IT Management and managing
the external auditors, all require a thorough understanding of the COBIT
Framework. The COBIT Foundation Exam validates these teams master COBIT
at a Foundation level. An official certificate is provided by ISACA; the authority
in this domain.
COBIT
Foundation
Course
COBIT
Foundation
Exam
COBIT
Awareness
Course
Implementing IT
Governance using
COBIT
Implementation teams
IT management and
IT Audit professionals
IT development, IT
management, Operational
staff
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
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V1.1 - 11/23/2007
- PHASE 3: The implementation team learns the implementation
considerations through an advanced workshop: The advanced workshop
‘Implementing IT governance using COBIT’ helps these professionals to
effectively manage the implementation. In a classroom workshop environment
students learn to understand and apply a roadmap to implementation.
Students participating in the e-learning Foundation course in Phase II will be
supported by an instructor who is available in the background. Two conference call
sessions are organized for these students: one at the beginning of the course and
one at the end of the course. The first conference call will help the students in
understanding the training program they have entered and prepares them for the
different modules in the training course.
The conference call at the end of the course is used to prepare students for taking
on the COBIT Foundation Exam. Any issues or questions will be discussed in this
conference call and final preparations will be conducted. After the conference call
students will take on the COBIT Foundation Exam.
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 18/20-
V1.1 - 11/23/2007
Pricing structure fo r COBIT t ra in ing courses
The following pricing structure applies for the COBIT training courses:
Course ID Course Specifications Retail price
(non ISACA members)
COB1012 COBIT Awareness Course e-learning self paced $ 149
COB1010 COBIT Foundation Course e-learning self paced $ 499
COB1030 COBIT Foundation Exam Online multiple choice $ 120
COB1013 COBIT for Sox e-learning self paced $ 199
COB1021 COBIT Implementation
Workshop
Instructor led classroom $ 7200 - 1-8 learners
$ 200 - per additional
learner
E-learning courses are available to students for a period of 90 days. Within these
90 days the students can take the complete course 2 times. This is restricted to for
security / copyright reasons.
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
Tel. +31 (10) 71 10260 Fax: +31 (10) 71 1026 1 • [email protected] • www.ITpreneurs.com -page 19/20-
V1.1 - 11/23/2007
Discount structure fo r COBIT t ra in ing courses
The following discount structure applies for e-learning courses. Discounts are not
applicable for exams.
Learners %
1 0 %
> 10 5 %
> 20 10%
> 50 15%
> 100 20%
> 250 25%
> 500 30%
> 1000 Call us
ITpreneurs Nederland BV • Weena 200, 324-326, 7-de verdieping (toren A),• 3012 NJ ROTTERDAM •
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V1.1 - 11/23/2007
Frameworks in the ITpreneurs port fo l io
ITpreneurs specializes in learning solutions for all major IT best practice
frameworks. ITpreneurs provides a full range of learning solutions in:
ITIL / ITSM
ISO/IEC 20000 / Service Quality Management
MOF
A number of these courses are available in English, Japanese, Chinese, German,
and Spanish.
The partners of ITpreneurs are given the opportunity to deliver training courses in
all these frameworks.
ITIL
ITIL Awareness Training
ITIL Extended Awareness Training
ITIL for Helpdesk Agents
ITIL Foundation Training
ITIL Practitioner Training
ITIL Service Managers Training
ITIL Mobilization Workshop
IEC/ISO 20000
IEC/ISO 20000 Service Quality Management Foundation (SQMF)
Achieving IEC/ISO 20000
IEC/ISO 20000 Consultants + Certification
IEC/ISO 20000 Auditors + Certification
MOF (Microsoft Operating Framework)
MOF Essentials