effective communication

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Post on 01-Nov-2014

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How to Communication in internal and external level, especially in AIESEC.Presented by Mouna Ayari.

TRANSCRIPT

Page 1: Effective Communication
Page 2: Effective Communication

Precise communication

At the right place and the right time is

A guarantee for success!

Page 3: Effective Communication

What is communication?

It is the process of sharing : Informations Feelings Ideas Thoughts

Page 4: Effective Communication

What is effective communication?

Effective communication is a two-way process - sending the right message, that is also being correctly received

and understood by the other person/s.

Page 5: Effective Communication

Short-term impact Spread of misinformation. Erosion of members trust and confidence. Conflicts between members and management. Misinformed members can make wrong decisions. Internal brand image suffers.

Page 6: Effective Communication

Long-term impact Dissatisfaction among members leads to higher attrition. Lack of coherent and shared vision. Low members morale results in lower productivity. Organisation's external brand value suffers.

Page 7: Effective Communication

HOW…

Page 8: Effective Communication

Listen Carefully

Page 9: Effective Communication

Try To See Their Point of View

Page 10: Effective Communication

Respond to Criticism with Empathy

Page 11: Effective Communication

Own What’s Yours

Page 12: Effective Communication

Use “I” Messages

Page 13: Effective Communication

Look for Compromise

Page 14: Effective Communication

Ask For Help If You Need It

Page 15: Effective Communication

Thank you for your Attention !

Finally, don’t let the bear eat you huh