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  • Digital Full Potential:Eective Strategies forthe Digital AgeFindings from a Survey of Global Executives

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  • By 2020, more than50% of revenues willbe funneled throughdigital channels and/ordriven by digital products,services, and business.Is your company on theright trajectory?

    Digital Full Potential: Eective Strategies for the Digital Age

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    Source: 2016 A.T. Kearney survey of 446 global executives

    https://info.atkearney.com/5/180/digital-full-potential-study/digital-full-potential---request-form.asphttp://www.atkearney.com

  • Executives see the threat of digitizationas significant and imminent. Digitization ranked the #1 potential

    disruptor shaping their industry

    ~50% of executives say digitization willhave a high or even transformational impacton their business

    72% believe full digital impact willunfold in the next five years

    Source: 2016 A.T. Kearney survey of 446 global executives

    Digital Full Potential: Eective Strategies for the Digital Age

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    https://info.atkearney.com/5/180/digital-full-potential-study/digital-full-potential---request-form.asphttp://www.atkearney.com

  • Companies are divided on theirgreatest digital challengeandfew are strongly prepared.

    Digital Full Potential: Eective Strategies for the Digital Age

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    Source: 2016 A.T. Kearney survey of 446 global executives

    https://info.atkearney.com/5/180/digital-full-potential-study/digital-full-potential---request-form.asphttp://www.atkearney.com

  • Despite dierent paths along the digital journey,no industry feels truly ready.

    1 Weighted average pparedness score (1 to 5, 5 being fully prepared)2 Weighted average impact score (1 to 5, 5 being high impact on industry)Source: 2016 A.T. Kearney survey of 446 global executives

    3.0

    3.5

    4.0

    4.5

    5.0

    3.0 3.5 4.0 4.5

    Energy & process

    How Big Is The Threat of Digitization?2

    How

    Pre

    pare

    d A

    re Y

    ou?1

    Financial institutionsCommercial &

    prof. svcs.

    Telecom

    Auto, engineering & industrials

    PE

    Transport and infrastructure

    IT

    Consumer products and retail

    Healthcare

    Aerospace & defense

    Major threat; digitaljourney well underway

    Moderate threat; digitaljourney just beginning

    Threat not (yet)recognized

    Fully prepared

    Moderately prepared

    Moderatethreat

    Fullydisruptive

    Companiesshould be waryof perceptionbiasesThose companiesexpecting amoderate threatmay underestimatethe impact of digital;those identifying asprepared may beoverestimating theircapabilities.

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    Digital Full Potential: Eective Strategies for the Digital Age

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    No industry reports as fully prepared

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  • Executives acknowledge their strategies dont yetfully embrace digital disruption and opportunities.

    Source: 2016 A.T. Kearney survey of 446 global executives

    How are digital initiatives prioritizedin the strategic planning process?

    60%

    35%

    6%

    Incorporated (digital initiativesare included in our traditional

    corporate strategicplanning process)

    Separate (digital initiatives are not included in the

    corporate strategic planning process)

    N.A (No digital initiatives exist in our company currently)

    Is digital strategy created as part of thecorporate strategy process?

    46%

    42%

    9%

    2%

    As part of thecorporate strategy

    process

    In parallel with thecorporate strategy

    process

    There is some overlapwith the corporate

    strategy process,but not much

    Independently

    Digital Full Potential: Eective Strategies for the Digital Age

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  • Companies report multiple constraints to eectivelyembrace digital in their corporate strategies.

    Percentage of respondents answeringvery high or high significance

    Source: 2016 A.T. Kearney survey of 446 global executives

    Organizationalstructure

    boundaries

    Capabilitygaps

    Capitalconstraints

    Resourceconstraints

    Culturebarriers

    Processbarriers

    Tool gaps

    61% 60% 57% 54% 52% 51%56%

    Digital Full Potential: Eective Strategies for the Digital Age

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    How significant are the following barriers to integrating digital into the traditionalcorporate strategy development?

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  • There is a global consensus that digital andcorporate strategies need to be one.

    95%

    5%

    Yes No

    Why?Should digital strategydevelopment be moreincorporated intotraditional strategy?

    In future everything will be digitalized and corporate strategy cannot be formed without it

    Digital strategy fully depends on corporate strategy

    Because business model, functions and operations have highly integrated digital components

    It is an increasingly important part of the way we interact with our customers

    Corporate strategies should be mirrored digitally

    Digital strategy receives more attention when it is included holistically as part of overall strategy.

    Its the 21st century. Adapt or get eliminated

    All aspects of strategy development must be aligned. Therefore, they should not be created in isolation

    Source: 2016 A.T. Kearney survey of 446 global executives

    Digital Full Potential: Eective Strategies for the Digital Age

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    https://info.atkearney.com/5/180/digital-full-potential-study/digital-full-potential---request-form.asphttp://www.atkearney.com

  • Notes: Excludes responses with none and other. Quartile 1 represents survey respondents who were most prepared responded strongly preparedto most of the threats presented; quartile 4 represents survey respondents who were the least prepared across the threats presented.Source: 2016 A.T. Kearney survey of 446 global executives

    Laggards

    35%

    45%

    41%

    Underlying business model

    New products and services

    Supply chain and operations

    Marketing, advertising, and customer interaction

    30%

    Digital Full Potential: Eective Strategies for the Digital Age

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    LeadersOf the key digital strategic levers, which does yourcurrent strategy address?

    Digital aects all dimensions of the businessleaders initially advance over laggards by integratingdigital into their value chain.

    47%

    55%

    48%

    52%

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  • Digital Full Potential: Eective Strategies for the Digital Age

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    Source: 2016 A.T. Kearney survey of 446 global executives

    Yet, executives struggle with how to realize theircompanies digital full potential.

    How can I mergemy historically semi-annual strategy cycleswith the new needto address digitalstrategy much morerapidly?

    What is the rightoperating model and

    organizational structureto ensure I address

    digital while stillfocusing on

    my core?

    How do I comparedigital investmentsof unclear payback

    to our core businessinvestments? When is the

    best time to invest?(i.e., build versus

    buy and, if buy,what stage?)

    How can I makemyself more aware

    of the digital optionsthat exist for operating

    more eiciently?

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  • Source: 2016 A.T. Kearney survey of 446 global executives

    Digital Full Potential: Eective Strategies for the Digital Age

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    Executives should begin by focusing on thefour key dimensions of digital impact to theircompany business models.

    Improvedcustomer

    engagement

    Eectiveoperational processes

    Enhanced valuepropositions

    New businessmodels

    1 2

    3 4

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  • Want to align your corporate and digitalstrategies to truly transform your business?

    Digital Full Potential: Eective Strategies for the Digital Age

    A.T. Kearney is a leading global management consulting firm with oices in morethan 40 countries. Since 1926, we have been trusted advisors to the worlds foremostorganizations. A.T. Kearney is a partner-owned firm, committed to helping clients achieveimmediate impact and growing advantage on their most mission-critical issues.For more information, visit www.atkearney.com.

    Contact A.T. KearneysStrategy & Top-Line

    Transformation Practice

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