effective staff training to make a success
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Effective Staff Training to Make a Success. Mr. Patrick Pang, General Manager Qualifications Framework Secretariat. Outline of Presentation. Why is QF of Value to the Watch & Clock (W&C) industry in Hong Kong? - PowerPoint PPT PresentationTRANSCRIPT
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Effective Staff Training
to Make a SuccessMr. Patrick Pang, General
ManagerQualifications Framework
Secretariat
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Why is QF of Value to the Watch & Clock (W&C) industry in Hong Kong?
What have been done so far in the context of QF implementation in the W&C industry?
How can the W&C industry can ride on QF to enhance its professionalism?
Where is the Way Forward?
Outline of Presentation
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WHY IS QF OF VALUE TO THE WATCH & CLOCK
INDUSTRY IN HONG KONG?
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Current situation of the Watch and Clock industry in Hong Kong Global perspectives
• Global economic downturn• European liquidity crisis
Local situation
• Introduction of Individual Visit Scheme attracted 42 million Mainland tourists to Hong Kong in 2011; and
• Hong Kong reached a record high of HKD 68.9 billion worth of watch and clock exports in 2011.
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Issues to be tackled: • Exploring emerging markets; • Development of new technologies; and • Quality manpower : efficient and effective
staff training is critical
Qual i ty workforce
Current situation of the Watch and Clock industry in Hong Kong
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Hong Kong Qualifications Framework (HKQF)
• Provide a platform to promote and facilitate manpower development and upgrading through life long learning;
• HKQF is established by HKSAR Government and formally launched in May 2008;
• Qualifications Framework Secretariat (QFS) is the executive arm of the Education Bureau to implement HKQF.
Enhancing the competitiveness of the workforce
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Objective Benchmark–
QF Levels• HKQF is a 7-level hierarchy which covers
qualifications from academic, vocational and continuing education sectors;
• QF levels are measured against the Generic Level Descriptors (GLD) under HKQF;
• QF levels define the relative complexity and depth of learning outcomes required of qualifications and their associated training programmes;
• QF-recognised qualifications are quality assured
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Academic
Doctoral Degree
Master Degree
Bachelor DegreeAssociate Degree, Higher
DiplomaS6, HKDSE, Diploma,
(HKALE) S5, Certificate ( S5, HKCEE)
S3, Certificate
QF levelLevel 7Level 6Level 5Level 4Level 3Level 2Level 1
Vocational & Continuing Education
On-goingdevelopmentunder HKQF
QF Levels
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Legal Backing for QF
• A new piece of legislation to underpin QF development : Accreditation of Academic and Vocational Qualifications Ordinance, Cap 592 has been fully operational w.e.f. 5 May 2008;
• The Ordinance empowers the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) as the Accreditation Authority and the Qualifications Register (QR) Authority;
• All learning programmes have to be accredited by the HKCAAVQ before they can be registered in the QR and become QF recognised (except those offered by self-accrediting institutions e.g. those UGC-funded Universities).
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Primary Objectives : to foster Life Long Learning (LLL) through articulated and quality-assured multiple learning pathways; and in particular, the VET sector can leverage on QF to enhance its development and provision in terms of : -
Value-addedness of QF
• Quality • Transparency
• Transferability • Articulation
• Recognition • Transnationalisation
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WHAT HAVE BEEN DONE?
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• Education Bureau (EDB) implements QF for the vocational sector on industry basis;
• It assists industries to establish Industry Training Advisory Committees (ITACs);
• ITACs comprise key representatives of employers, employees, trade associations, trade unions, professional bodies and relevant government bodies of the industries;
• So far, 18 industries, covering about 45% of total labour force, have set up ITACs; and
HKQF isIndustry-led
QF for the Industries
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Printing &
Publishing
Chinese Catering Hairdressi
ngProperty
ManagementElectrical &
MechanicalServices
Jewellery
Information & Communications
Technology
Automotive
Beauty
Logistics
Banking
Import &
ExportTesting,
Inspection &
Certification
Retail
Insurance
Elderly Care ServiceManufacturing Technology
(Tooling, Metals & Plastics)
ITACs includesemployers, employees,
trade associations, workers’ unions,professional/regulatory bodies
18 ITACSWatch and
Clock
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The ITAC is primarily tasked : to draw up Specification of Competency
Standards (SCSs), which represents the competency requirements and outcome standards at various levels under different functional areas of an industry;
To develop the Recognition of Prior Learning (RPL) mechanism for the industry; and
To promote QF to various stakeholders of the industry.
Terms of Reference for ITACs
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Watch & Clock ITAC• Watch & Clock ITAC was established in 2004,
comprising 20 members;• Majority of the members come from the
supporting organizations below: The Federation of HK Watch Trades & Industries
Limited HK Watch Manufacturers Association Limited HK Department Stores & Commercial Staff General
Union HK & Kowloon Clock & Watch Trade Workers Union
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HOW TO RIDE ON QF?
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Major uses of SCS
HumanResources
Development& Management
e.g. in-house training, job specifications,
recruitment
Basis forBenchmarkin
ge.g. Recognition of Prior Learning, benchmarking
initiated by professional
bodies
Vocational Education& Training
e.g. SCS-based courses, in-
house training
Adoption of SCS
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SCS-based Courses
• Education and Training providers are encouraged to develop SCS-based Courses;
• Employers are also encouraged to develop SCS-based in-house training;
• Government subsidies in programme accreditation and SCS-based course development (QF Subsidy Scheme).
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QA Manager/Engineer
Assistant QA Engineer
Quality Assurance Technician
• We work closely with industries in developing progression pathways for various job roles and positions;
• Education and training providers can make use of the information to produce training programmes relevant to the needs of the industries; and
• They also provide informed choices to young people for learning articulation and career development.
Multiple Progression Pathways
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• RPL mechanism gives formal recognition to the knowledge, skill and experience previously acquired by practitioners in the workplace;
• Experienced industry practitioners do not need to start from the scratch when they pursue further training;
• RPL mechanism has been launched for 7 industries; • Watch and Clock industry is one of the first 3
industries which pilot-run RPL in 2008.
Recognition
Recognition of Prior Learning (RPL) Mechanism
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Employers can make use of the QF to:
• Design effective job descriptions and specifications for different job roles;
• Help to recruit right person for the job;• Create a workforce development plan for your
organisation;• Have your internal in-house training recognised;
and• Assign the right person to the right job or task.
Benefits to Employers
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• With a clear learning and progression pathway, employees are more inclined to improve their skills and knowledge;
• With the QF platform, employees can map out their own learning and career development plans; and
• Through the Recognition of Prior Learning (RPL) mechanism, experienced employees are given more opportunities to receive further education and training.
Benefits to Employees
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WHERE IS THE WAY FORWARD?
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InfrastructureMore ITACs and more Specification of Competency Standards (SCS)Extension of RPL to more industriesMapping out of Learning & Progression PathwaysProjects on QF Credit and Award Titles
ApplicationPromoting application SCS/SGC in learning programmesAdoption of SCS/SGC in HR functionsPromotion of QF, QR and QFSS
Promotion of RecognitionCollaboration with overseas QF authorities (e.g. EQF, SCQF, AQF)*Interface with the occupational qualifications system of the Mainland (e.g. GD-OSTA)______________________________________________________________*EQF: European Qualifications Framework SCQF : Scottish Credits and Qualifications Framework AQF : Australian Qualifications Framework GD-OSTA : Guangdong Occupational Skills Testing Authority
What are upcoming?
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• There are over 130 countries which have developed or are developing its QF or qualifications systems;
• Developed countries, such as the UK, Australia, Ireland, New Zealand have implemented QF for some 20 years. They have similar objective of promoting life-long learning;
• The establishment of the QF facilitates workforce mobility and flexibility;
• For employers, QF will make it easier to interpret qualifications of different regions/countries; and
• As a leading country for the Watch and Clock Trade in the world, Switzerland is also establishing its own QF.
QF – International Perspective
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• Scottish Credit and Qualifications Framework - Video Case Studies - Microsoft
QF – International Perspective
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• HKQF established solid relationships with overseas QF authorities and conducted a feasibility study on referencing HKQF with European Qualifications Framework (EQF);
• A MOU with the Scottish Credit and Qualifications Framework Partnership (SCQFP) was signed in March 2012; and
• A Letter of Intent with Guangdong Occupational Skill Testing Authority (OSTA) was signed in 2010 to explore the flexibility of benchmarking competency standards between HK and Mainland China.
QF – International Perspective
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• Human capital is the single most precious resource of Hong Kong and hence continuous skills enhancement and upgrading of the workforce is crucial;
• Keep up with changes to face the fierce competition;
• Qualifications Framework (QF) is a platform to assist the society to build up a workforce that meets the ever-changing world through continuous education and training of manpower.
EFFECTIVE STAFF TRAINING TO MAKE A SUCCESS
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THANK YOU