Effective Supervision Effective Supervision

• Supervision - 5 Rules• Delegation

– Four Steps in Delegation– Tasks that Shouldn’t be Delegated– Common Mistakes in Delegation

• Scenarios

OverviewOverview

Five Rules of SupervisionFive Rules of Supervision

• Rule #1 - Get Involved– Know Your People

o Get out from behind your desk o Don’t be over-involved o Show Interest

– Sense of Missiono Have a plano Share your vision

• Rule #2 - Open Channels of Communication– Encourage discussion– Resolve conflict– Listen– Remain in control

Five Rules of SupervisionFive Rules of Supervision

• Rule #3 - Give Your People a Chance to Develop– Match the People to the Work

o Be aware of requirements and limitations o Education and training

– PME, CCAF, TDY– Be Flexible

o Welcome Change

Five Rules of SupervisionFive Rules of Supervision

• Rule #4 - Establish Standards and Stick to Them– Air Force Standards– Personal Standards– Enforce Them– Excellence Begins with You

Five Rules of SupervisionFive Rules of Supervision

• Rule #5 - Provide Feedback– Constructive criticism– Praise in public and discipline in private– Don’t be afraid to approach them– Ask for their views/opinions

Five Rules of SupervisionFive Rules of Supervision

• Get involved• Open lines of communication• Give people a chance to develop• Set standards and stick to them• Provide Feedback

Five Rules of SupervisionFive Rules of Supervision

DelegationDelegation

Giving a subordinate the responsibility, authority, and accountability to accomplish a specific task.

DelegationDelegation

• Responsibility– Obligation to complete a task – Ultimate responsibility

remains with the leader

• Authority– Amount of influence given to you to get

the task done– Degrees

• Sufficient • Matches Responsibility• Specific

DelegationDelegation

• Accountability–Must be defined–Don’t stop short–Feedback

DelegationDelegation

DelegationDelegation

• If you don’t delegate properly…or at all– Supervisory overload– Overlooked items– Stifled potential of subordinates– Mission suffers

• Define the task– Is task suitable for delegation?

• Assign the task– Choose the right person.

• Grant authority– Decide the amount of power to give.

• Follow-up– Give positive feedback.

Four Steps in DelegationFour Steps in Delegation

Tasks You Don’t DelegateTasks You Don’t Delegate

• Conceptual planning• Morale problems• Staff problems• Reviewing performance reports• Pet projects

• Unclear delegation• Supervise too closely• Rushed delegation• Improper selection of subordinates

Common Mistakes in DelegationCommon Mistakes in Delegation

As the Cadet Logistics Group Commander, it is your duty to plan and carry out the cadet wing spring picnic. It is the biggest social event of the cadet wing each year. You have been given numerous people to support the logistics group’s tasking this term.

Should you delegate the task?What factors determine this?

Scenario #1Scenario #1

Let’s assume you selected Cadet Smith as the Spring Picnic OIC. During a group staff meeting, you get very mad at the way he is leading the picnic team. Your hostilities reach a point where you verbally address his leadership abilities in front of everybody.

Scenario #2Scenario #2

You’re a newly assigned 2Lt in a Security Forces unit. You answer all correspondence no matter how insignificant and involve yourself in all routine matters.

As a result, you dismiss your commander’s concerns regarding a new base defense plan and one evening a serious security situation develops due to inadequate procedures.

Scenario #3Scenario #3

As section OIC you supervise ten NCOs. You have a reputation of handling correspondence quickly due to your constant supervision. You monitor their activities closely.

You are sent TDY for a month and upon your return, you’re advised of numerous problems in your section regarding the quality of work.

Scenario #4Scenario #4

• Supervision - 5 Rules• Delegation

– Four Steps in Delegation– Tasks that Shouldn’t be Delegated– Common Mistakes in Delegation

• Scenarios

SummarySummary

“ You do not lead by hitting people over the head-that’s assault, not leadership”.

Dwight D. Eisenhower