effective team playefinalr
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How To Be An Effective Team
Member
«.or Ten Qualities of an EffectiveTeam Player
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What is an effective team
member?
Exercise:What personal qualities make a
strong team member?
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What is an effective team?
A team is made up of a group of people workingtogether to achieve a common goal.
An effective team has certain characteristics thatallow the team members to function moreefficiently and productively.
An effective team develops ways to share
leadership roles and ways to share accountabilityfor their work products, shifting emphasis fromthe individual to several individuals within theteam.
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What is and effective team?
A team also develops a specific team
³purpose´ and concrete work products thatthe members produce together.
Team members:
Share leadership roles
Develop own scope of work
Schedule work to be done and commit to
taking time allotted to do the work
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What is and effective team?
Develop tangible work products
Are mutually accountable for work products/outcomes
Measure their success based on achievingteam products/outcomes
Discuss problems and resolve them by theteam.
Our self-managed
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How To Be An Effective Team
Member Teams need strong members to perform well.
This session will assist you to be able to:
Learn the business you are in and its working culture and
respect and knowledge of the code of ethics.
Recognize your personal strengths as a team member and
to maximize their impact on team success.
More effectively participate in team meetings anddecisions.
Be proactive and accountable in your actions and with the
rest of the team.
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How To Be An Effective Team
Member
With so many personality styles,communication styles and
³dysfunctions´, people have to learn
HOW to be an effective team member.
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Gnome Dome
Group Activity
Analyze the process
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How To Be An Effective Team
Member
Ten Qualities of an Effective Team Player
Demonstrate reliability
Communicate constructively
Listen actively
Function as an active participant
Share openly and willingly Cooperate and pitch in to help
Exhibit flexibility
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How To Be An Effective Team
Member
Ten Qualities- continue
Work as a problem-solver
Treat others in a respectful and supportive
manner
Show commitment to the team
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How To Be An Effective Team
Member Reliability looks like this«
You get the job done and you do your fair share
to work hard and meet your commitment.
You follow through on assignments.
You consistently carry out your work which is key
You can be counted on to deliver good
performance all the time, not just some of thetime.
You promise only what you can deliver and
deliver what you have committed to.
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How To Be An Effective Team
Member Communicate constructively
Teams need people who speak up and express
their thoughts and ideas clearly, directly,honestly, and with respect for others and for thework of the team. That¶s what it means tocommunicate constructively.
Such a team member does not shy away frommaking a point but makes it in the best way possible- in a positive, confident, and respectfulmanner.
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How To Be An Effective Team
Member
Listen Actively
Good listeners are essential for teams tofunction effectively. Teams need team
players who can absorb, understand, and
consider ideas and points of view from
other people without debating and arguing
every point.
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How To Be An Effective Team
Member
Most important, for effective
communication and problem solving, team
members need the discipline to listen first
and speak second so that meaningful
dialogue results.
Ask for clarification if you¶re not sure what
you are being asked to do.
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How To Be An Effective Team
Member
Functions as an active participant
Good team players are active participants. They come prepared for team meetings and
listen and speak up in discussions.
They are fully engaged in the work of theteam and do not sit passively on the
sidelines.
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How To Be An Effective Team
Member
Function as an active participant
� Team members who function as active participants take the initiative to help makethings happen, and they volunteer for assignments.
� Their whole approach is can-do: ³Whatcontribution can I make to help the teamachieve success?´
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How To Be An Effective Team
Member Shares openly and willingly
Good team members share. They are willing to
share information, knowledge, and experience.They take initiative to keep other team membersinformed.
Many of the communication within teams takes
place informally. Beyond discussion at organizedmeetings, team members need to feel comfortabletalking with one another and passing alongimportant news and information day-to-day.
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How To Be An Effective Team
Member
Shares openly and willingly
Good team players are active in thisinformal sharing.
They keep other team members in the loopwith information and expertise that helps
get the job done and prevents surprises.They share the credit when the team issuccessful.
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How To Be An Effective Team
Member Cooperates and pitches in to help
Cooperation is the act of working with
others and acting together to accomplish a
job. Effective team players work this way
by second nature.
Good team players, despite differences they mayhave with other team members concerning style
and perspective, figure out ways to work together to solve problems and get the work done.
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How To Be An Effective Team
Member
Exhibits flexibility
Teams often deal with changing conditions± and
often create changes themselves.
Good team members roll with the punches; they
adapt to ever-changing situations.
They don¶t complain or get stressed out becausesomething new is being tried or some new
direction is being set.
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How To Be An Effective Team
Member
Exhibits flexibility
A good team member can consider different points of views and compromise
when needed. He or she doesn¶t hold
rigidly to a point of view and argue it to
death, especially when the team needs to
move forward to make a decision or get
something done.
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How To Be An Effective Team
Member
Exhibits flexibility
Strong team players are firm in their thoughts yet open to what others have to
offer- flexibility at its best.
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How To Be An Effective Team
Member
Works as a problem-solver
Teams, of course, deal with problems.Sometimes, it appears, that¶s the wholereason why a team is created is to address problems.
Good team players are willing to deal with all kinds of problems in a solutions-oriented manner.
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How To Be An Effective Team
Member
Works as a problem-solver
They¶re problem-solvers, not problem-dwellers, problem-blamers, or problem-avoiders.
They don¶t simply rehash a problem the
way problem-dwellers do.They don¶t look for others to fault, as the
blamers do.
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How To Be An Effective Team
Member Works as a problem-solver
«and they don¶t put off dealing with issues, the
way avoiders do.Team players get problems out in the open for discussion and then collaborate with others tofind solutions and form action plans.
Don¶t expect problem to go away immediately.Give it some time
Avoid negative comments after the fact. Limityour remarks to those that can change things or
avoid problems in the future.
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How To Be An Effective Team
Member Treats others in a respectful and supportive
manner
Team players treat fellow team members with courtesy and consideration- not just some of thetime but consistently.
They show understanding and the appropriatesupport of other team members to help get the jobdone.
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How To Be An Effective Team
Member Treats others in a respectful and supportive
manner
They don¶t place conditions on when they¶ll provide assistance, when they¶ll choose to listen,and when they¶ll share information.
Good team players also have a sense of humor
and know how to have fun(and all teams can usea bit of both), but they don¶t have fun at someoneelse¶s expense. Quite simply, effective team players deal with other people in a professional
manner.
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How To Be An Effective Team
Member Shows commitment to the team
Strong team players care about their work, the
team, and the team¶s work.
They don¶t need to be rah-rah, cheerleader types.
In fact, they may even be soft-spoken, but they
aren¶t passive.They care about what the team is doing and they
contribute to its success- without needing a push.
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How To Be An Effective Team
Member Shows commitment to the team
Team players with commitment look beyond their
own piece of the work and care about the team¶s
overall work. In the end, their commitment is
about winning- not in the sports sense of beating
your opponent but about seeing the team succeed
and knowing they have contributed to this
success.
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How To Be An Effective Team
Member
Shows commitment to the team
Winning as a team is one of the greatmotivators of employee performance.
Good team players have and show this
motivation.
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10 plus 1
Conflict can occur in the best of situations
and how you handle these situation will
have a dramatic impact on your ability to
work successfully with that person (s) in
the future.
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10 plus 2 more«.. When receiving criticism, recognize that you
probably have faults and weaknesses just the
same as everybody else.
Listen to what the other person is saying without
interrupting, and look at the criticism technically
not personally.
If you disagree with the criticism, get the
disagreement out in the open in a constructive
way, using ³I´ messages.
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10 plus 2 more«.. Deal Constructively with Anger andWith
Arguments
Wherever possible, avoid letting disagreementssmolder in silence or erupt in anger, as both of these responses can lead to long-lasting grudges.
When anger or arguments do arise take a break
and come back together when you are lessemotional about the topics.
Really listen to what the other person is sayingwithout interruption.
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10 plus 2 more«..
State the problem in a logically and calm
manner, using evidence, not opinion.
Don¶t talk-down to the person and watch
your non-verbal communication.
When it has been resolved, let it go.
Don¶t talk about the person to others.
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Putting it all together«
In concert with your supervisor,establish
objective together: Commit to a
participatory style and listen to each others
ideas and acknowledge their points of
view. Commit to discussing issues and to
find solutions together.
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Putting it all together« Focus on contributions. Identify how team
members can participate.
If everyone has a clear role, individualswill be less likely to become frustrated andwill be more willing to work together.
Attend supervisory meetings or visits anddiscuss objectives and any concerns theteam may have.
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Putting it all together«
Make sure each member understands the
rules and standards as well as the rationale
behind them.
Take responsibility for completing specific
tasks and to solve problems as a team.
Establish time commitments.
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Self-Awareness At Work Do a personal inventory. Be aware of your
emotional triggers. Emotional triggers are
events or personality types that cause anintense emotional response.
Common triggers are:
Blatant incompetence Poor executive leadership(no demonstration
of values, inconsistent, poor decision making,unavailable or unapproachable)
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Self-Awareness at work Being overlooked for credit, accolades or
promotions
Arrogance or inflated egos
Patronization or micro-management of subordinates
Back stabbing Verbal attacks
Lack of communication
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Self-Awareness at Work These are things that will frustrate and upset the
best of us. The important point is to see if they
trigger intense, long lasting reactions with ramifications that make it difficult to remain
rational.
If one of more of these emotional triggers affects
you, take some time to sole search or work with
someone to uncover the root cause behind your
powerful emotional responses to the triggers.
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Self-Awareness at Work A look back to your family of origin could reveal
relationship issues with parents, authorities or
other key figures that have manifested themselvesin your professional life.
Once you identify why you are so triggered by,for example, blatant incompetence, you can then
catch yourself responding with your gut stressinstead of staying in your head and respondingwith intelligence and rationality to the work situation.
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Self-Awareness at Work
It is crucial to your professional
development that you deal with these
triggers head-on. They can cause major
career derailment, severe stress and
emotional burn out if not taken seriously.
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Personal Inventory Do I react with my gut or respond with my
head when faced with an emotional trigger at
work? Reacting with your gut is reacting when you are at an
emotional peak. Try to take the time needed to regainemotional composure so that you can respond from your head I.e. allow time for the adrenalin and other chemicals
to subside so that you are at a place of logic and reason.Generally this takes about 20 minutes. In somecircumstances however, you may need to sleep on thingsand look at them fresh the next morning.
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Personal Inventory Am I judging the actions of my coworkers and
communicating my judgment to others?
The tendency to judge others is based on fear.
Usually we are frightened by seeing our negative
qualities reflected in the other person. Lose the
judgments by realizing that the person is
functioning to the best of their ability with the
tools they have from the parenting and
environment they experienced.
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Personal Inventory Do I become a blamer when faced with an
emotional trigger?
It is a common reaction to blame others or other thingswhen feeling criticized or judged or triggered into an
emotional reaction. Stop the blame game by shifting the
focus to your role in the situation and the things within
your power to change. Focusing on another person and their negative behaviors only deflects energy away from
where it is really needed- work on yourself.
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Personal Inventory
Do I live in a fantasy world that
management, my work culture and the
company I work for will be perfect?
This fantasy can do incredible damage to a career. If this
were possible, then the company would have to clone you
to have enough employees with the same
values,personality and needs to be happy in the ³perfect´
environment. The reality is that workplace cultures are
what you make them.
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Personal Inventory
Do I live in a fantasy world «.
W ork on the aspects of your job satisfaction that
you have control over. Take on new projects that
excite you, ask for a promotion, a raise, a
transfer.
Take control of your destiny and use your power of choice to create a healthy environment.
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Personal Inventory Do I spend a lot of time focusing how the
company or my boss could treat me
better and feeling battered?
Being a victim is a sad waste of energy. Not only that, but
your boss and higher executives will have no time or
energy to devote to a whiner. Take responsibility for your
behaviors and look at changing how you present yourself.
Do not give up your power of choice to your boss. Create
your own improvement to increase your job satisfaction.
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Personal Inventory Can I separate criticism of my behavior
from an attack on me personally?
W hen your work is criticized, it is your work that
is not up to par, not you. Be careful to make that
differentiation so that you react with your head to
the criticism and ask questions so that youdiscover the reasons behind the criticism and how
you can correct the situation.
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Personal Inventory Do I lose my temper and lash out or cry
frequently?
E xcessive demonstration of anger or
disappointment can create great disharmony in a
team and led to loss of respect and cooperation.
It is critical for you to seek ³counseling´ to work through the root cause of your intense emotional
outburst. Your coworkers will thank you.
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Personal Inventory Do I create political problems?
If you have an intense temper, cry frequently, use
passive aggressiveness to make your point (pout,
sarcasm, sabotage, criticisms) you will be using
up your political currency. The more of this
currency you use, the less likely you will receive
that good evaluation, promotion,etc .
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Personal Inventory Am I moody?
Your moods affect those who you work with. If
you are having a bad day, do what ever you canto not deflect that on those you work with.
Inconsistency of mood creates uncertainty.
Communication breakdown and low productivity
if the team does not know how you will reaction
to certain information and situations.