Effective Training Programs for Faculty and Staff

SUNY Safety SymposiumOctober 29, 2007

Heidi Levine, SUNY GeneseoSharon Mitchell, University at BuffaloLori Osterhoudt, SUNY DelhiKelly Sweener, Hudson Valley Community College

Session Format

Review basic elements of faculty/staff training Introduce model programs

Small, residential Community college University center

Discussion

Faculty Staff Training: Formats

WebBrochuresIn-person training

Training Components

Developmental issues Warning signs Campus resources How to refer When to intervene Limits & boundaries

Founded in 1913 as an agricultural college, we are now one of the “Technology” colleges in SUNY.

625 acre campus located in small rural community on the northwest edge of the Catskill Mountains, 3 hours from New York City.

2,700 students on a primarily residential campus.

Delhi offers 13 bachelor degree programs, over 40 associate degree programs, and numerous certificates.

Fields of study range from Web Development to Culinary Arts and Adventure Recreation; from Humanities and Social Sciences to Nursing; Carpentry and Building Trades to Veterinary Science Technology; Architectural Design to Golf Course Operations.

Diverse student body with 60/40 male to female ratio.

Vibrant student life program including significant focus on community service.

New Employee Orientation Presentations to faculty at Academic

Department meetings Professional Development Workshops Classroom presentations Referral Handout

Strategies

Hudson Valley Community College

Campus Characteristics Large, 90 acre campus located in the Capital Region More than 70 degree/certificate programs in four academic

divisions Student Faculty Ratio is 19 to 1 Non-residential (this may change…)

Student Headcount – 12,119 (8,330 FTE) Approximately 27% are 25 years or older Almost 6% are distance learners Approximately 4% with reported disabilities

Employee Statistics 649 Faculty (59% Part-Time) 20 Department Chairs 209 NTP (15% Part-Time)

Center for Counseling & Transfer

Staff Director Associate Director Counselors (3) Support Staff (1)

Personal/Psychological Counseling Appointments increased 24% in past six years Represents approximately 20% of total student appointments More than 60% of cases involve significant mental health problems

Transfer Counseling Appointments increased 49% in past six years Represents approximately 80% of total student appointments

Faculty/Staff Outreach

Previous Initiatives New Faculty Orientation Faculty Workshop Day Stand-Alone Workshops Departmental Meetings Classroom Presentations Consultation Web Site

New Initiatives or Works in Progress Formal Training through our Center for Effective Teaching More Specific Departmental Trainings Joint Training with Public Safety Brochures and Other Printed Materials

University at BuffaloCampus Characteristics

Three campuses North Campus

Amherst, New York South Campus

Buffalo, New York Downtown Campus

Buffalo, New York Students:

18,165 undergraduate 9,055 graduate and professional

Faculty: 1,601 full-time Degree programs:

84 undergraduate degrees 184 master’s degrees 78 doctoral degrees 4 professional programs

University at Buffalo Campus Crises In 2006, 47 students were transported to a hospital

for a psychiatric evaluation Average age: 22.9, range 18-42 14% were international students 74% had current or prior contact with Counseling Services

Between 2000-2005, campus police responded to 21 calls about a suicide attempt

In the last 5 years, approximately 6 UB students have died by suicide

QPR: Question, Persuade, Refer Cost

$495 per person + presenter travel expenses primarily funded with grant money joint training with several campuses: discount for groups of 10+ ($395) On-line self-study alternative: same cost. Future: Have a master trainer on campus (to keep cost down)

Instructor Training: December 2006: 36 people / September 2007: 18 people Training designed so lay people could deliver it. The QPR does require that people take this course and be certified as in

instructors in order to say that you are doing "QPR gatekeeper training"

QPR Gatekeeper Instructor Website: http://qprinstitute.com

QPR Number of Gatekeepers trained (since 9/1/07)

610 people

UB affiliation Primarily students & professional staff 30% people of color

Introduction of training to campus Student Affairs & Academic Support people first. Then Faculty, and Students.

Marketing and Promotion Use of letter to campus, listservs, advertising in student and faculty/staff publications, online

registration, websites dedicated specifically to suicide prevention, featured on the home page all Student Wellness Team websites, feature in banner on the Student Affairs page, ads on campus buses.

Is a part of ALL suicide prevention interventions such as Suicide Prevention Week Tailored the training PowerPoint to fit with the concerns and data about our campus

QPR Baseline Jan 2007: Online survey to get baseline of campus knowledge of Student Wellness

Team locations, resources, comfort with discussing suicide, knowledge about suicide, awareness of and participation in campus suicide prevention activities. (Will be repeating this in Jan 2008 and Jan 2009).

Pre-test and Post-test analyses(Pre-test, post-test immediately following the training, post-test 3 months later)

Attitudes positively influenced Knowledge of suicide prevention increased 83% rated the quality of the program content as above average or

outstanding. Monitoring increase in referrals to CS by faculty, staff, other students

UB will be hosting the Counseling Centers of NY conference in June 2008. QPR gatekeeper training sessions will be held.

UB Suicide Prevention webpage: http://wellness.buffalo.edu/ubwell.shtml

Heidi Levine, Ph.D., Director of Student Health & CounselingSUNY Geneseo585-245-5736levine@geneseo.edu

Sharon Mitchell, Ph.D., Director of Counseling Services University at Buffalo716-645-2720smitch @buffalo.edu

Lori B. Osterhoudt, Director of Counseling ServicesSUNY Delhi607-746-4690osterhlb@delhi.edu

Kelly Sweener, Psy.D., Director of Student Development Center for Counseling & TransferHudson Valley Community College518-629-7178sweenkat@hvcc.edu