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EFSE – SUPPORTING 16 ECONOMIES ON THEIR WAY TO GROWTH ANNUAL REPORT 2013 No. 6 Armenia stands at 6 in the ranking of 189 economies on the ease of starting a business AM 6 Armenia stands at 6 in the ranking of 189 economies on the ease of starting a business AM AL

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EFSE – Supporting 16 EconomiES on thEir way to growthAnnuAl report 2013

no. 6armenia stands at 6 in the

ranking of 189 economies on the

ease of starting a business

AM

DisclAiMer

the european Fund for southeast europe is a specialised investment fund governed by luxembourg law

and is reserved for institutional, professional or other well-informed investors as defined by luxembourg

law. the issue document or the assets held in the Fund have, however, not been approved or disapproved

by any authority. the information given herein constitutes neither an offer nor a solicitation of any

action based on it, nor does it constitute a commitment of the Fund to offer its shares to any investor. no

guarantee is given as to the completeness, timeliness or adequacy of the information provided herein.

no investment may be made except upon the basis of the current issue document of the Fund, which is

obtainable free of charge from oppenheim Asset Management services s. à r. l., 4 rue Jean Monnet,

l - 2180 luxembourg.

shares or notes of the Fund are not for distribution in or into the united states of America, canada, Japan

or Australia or to any u. s. person or in any other jurisdiction in which such distribution would be

prohibited by applicable law. All forward-looking statements have been compiled on a best efforts basis,

taking into account multiple variables which may be subject to change, including, without limitation,

exchange rates, general developments in banking markets and regulations, interest rate benchmarks, and

others. Actual developments could differ from the expectations expressed in forward-looking statements.

past performance is not a reliable indicator of future results. prices of shares and the income from them

may fall or rise and investors may not get back the amount originally invested. the Fund is under no

obligation to update or alter its forward-looking statements whether as a result of new information, future

events, or otherwise.

neither the Fund nor any of its shareholders, directors, officers, employees, advisors or agents makes any

representation or warranty or gives any undertaking of any kind, express or implied, or, to the extent

permitted by applicable law, assumes any liability of any kind whatsoever, as to the timeliness, adequacy,

correctness, completeness or suitability for any investor of any opinions, forecasts, projections,

assumptions and any other information contained in, or otherwise in relation to, this document or assumes

any undertaking to supplement any such information as further information becomes available or in

light of changing circumstances. the content of this information is subject to change without prior notice.

this document does not necessarily deal with every important topic or cover every aspect of the topics

with which it deals. the information in this document does not constitute investment, legal, tax or any

other advice. it has been prepared without regard to the individual financial and other circumstances

of persons who receive it.

© european Fund for southeast europe 2014. All rights reserved.

translation, reprinting, transmission, distribution, presentation, use of illustrations and tables or

reproduction or use in any other way is subject to permission of the copyright owner and acknowledgement

of the source.

iMprint

publisher european Fund for southeast europe (eFse)

concept / lAyout Finance in Motion Gmbh (www.finance-in-motion.com)

hilger & boie Design (www.hilger-boie.de)

proDuction Joh. Wagner & söhne KG (www.druckerei-wagner.com)

photoGrAphs peter Grosslaub (www.trendshots.com)

kantver (www.fotolia.de)

pAper recy®satin (www.papyrus.com)

to download or order hardcopies of this Annual report, please go to www.efse.lu

tr

our investors

Donor AGencies

European Investment Fund and KfW as Trustees for theEuropean Commission

internAtionAl FinAnciAl institutions

privAte institutionAl investors

versorgungsfonds des  Ministeriums der Finanzen land brandenburg

6armenia stands at 6 in the

ranking of 189 economies on the

ease of starting a business

AM

Al

the FunD’s other privAte investors pArticipAte viA

EFSE – Supporting 16 EconomiES on thEir way to growthAnnuAl report 2013

no. 6armenia stands at 6 in the

ranking of 189 economies on the

ease of starting a business

AM

DisclAiMer

the european Fund for southeast europe is a specialised investment fund governed by luxembourg law

and is reserved for institutional, professional or other well-informed investors as defined by luxembourg

law. the issue document or the assets held in the Fund have, however, not been approved or disapproved

by any authority. the information given herein constitutes neither an offer nor a solicitation of any

action based on it, nor does it constitute a commitment of the Fund to offer its shares to any investor. no

guarantee is given as to the completeness, timeliness or adequacy of the information provided herein.

no investment may be made except upon the basis of the current issue document of the Fund, which is

obtainable free of charge from oppenheim Asset Management services s. à r. l., 4 rue Jean Monnet,

l - 2180 luxembourg.

shares or notes of the Fund are not for distribution in or into the united states of America, canada, Japan

or Australia or to any u. s. person or in any other jurisdiction in which such distribution would be

prohibited by applicable law. All forward-looking statements have been compiled on a best efforts basis,

taking into account multiple variables which may be subject to change, including, without limitation,

exchange rates, general developments in banking markets and regulations, interest rate benchmarks, and

others. Actual developments could differ from the expectations expressed in forward-looking statements.

past performance is not a reliable indicator of future results. prices of shares and the income from them

may fall or rise and investors may not get back the amount originally invested. the Fund is under no

obligation to update or alter its forward-looking statements whether as a result of new information, future

events, or otherwise.

neither the Fund nor any of its shareholders, directors, officers, employees, advisors or agents makes any

representation or warranty or gives any undertaking of any kind, express or implied, or, to the extent

permitted by applicable law, assumes any liability of any kind whatsoever, as to the timeliness, adequacy,

correctness, completeness or suitability for any investor of any opinions, forecasts, projections,

assumptions and any other information contained in, or otherwise in relation to, this document or assumes

any undertaking to supplement any such information as further information becomes available or in

light of changing circumstances. the content of this information is subject to change without prior notice.

this document does not necessarily deal with every important topic or cover every aspect of the topics

with which it deals. the information in this document does not constitute investment, legal, tax or any

other advice. it has been prepared without regard to the individual financial and other circumstances

of persons who receive it.

© european Fund for southeast europe 2014. All rights reserved.

translation, reprinting, transmission, distribution, presentation, use of illustrations and tables or

reproduction or use in any other way is subject to permission of the copyright owner and acknowledgement

of the source.

iMprint

publisher european Fund for southeast europe (eFse)

concept / lAyout Finance in Motion Gmbh (www.finance-in-motion.com)

hilger & boie Design (www.hilger-boie.de)

proDuction Joh. Wagner & söhne KG (www.druckerei-wagner.com)

photoGrAphs peter Grosslaub (www.trendshots.com)

kantver (www.fotolia.de)

pAper recy®satin (www.papyrus.com)

to download or order hardcopies of this Annual report, please go to www.efse.lu

tr

our investors

Donor AGencies

European Investment Fund and KfW as Trustees for theEuropean Commission

internAtionAl FinAnciAl institutions

privAte institutionAl investors

versorgungsfonds des  Ministeriums der Finanzen land brandenburg

6armenia stands at 6 in the

ranking of 189 economies on the

ease of starting a business

AM

Al

the FunD’s other privAte investors pArticipAte viA

2 Mission

3 Key Figures 2013

4 letter from the chairperson of the board of Directors

6 Greetings

8 letter from the Fund Manager and Fund Advisor

10 A macro perspective of Mse finance – the european eastern neighbourhood region

14 A macro perspective of Mse finance – southeast europe

18 A Journey throuGh the reGions 20 belarus

21 ukraine

22 Moldova

23 romania

24 serbia

25 croatia

26 bosnia and herzegovina

27 Montenegro

28 Kosovo

29 Albania

30 Fyr Macedonia

31 bulgaria

32 turkey

33 Georgia

34 Azerbaijan

35 Armenia

36 revieW oF investMent AnD DevelopMent FAcility operAtions

36 investment operations

39 eFse Development Facility – highlights 2013

42 operAtionAl results 43 Financial statements

46 investments

49 Funding

51 eFse Development Facility

54 Development impact

58 partner lending institutions

61 AppenDices 62 organisational structure

63 board of Directors and committees

66 contacts

Missioncontents

the eFse aims to foster economic development and prosperity in the southeast europe region * and in the european eastern neighbourhood region ** through the sustainable provision of additional development finance, notably to micro and small enterprises and to private households, via qualified financial institutions.

in pursuing its development goal, the eFse will observe principles of sustainability and additionality, combining development and market orientations.

Mission & contents

* southeast europe in the context on this Annual report comprises Albania, bosnia and herzegovina, bulgaria, croatia, Fyr Macedonia, Kosovo (this designation is without prejudice to positions on status, and is in line with unsc 1244 and the isJ opinion of the Kosovo Declaration of independence), Montenegro, romania, serbia and turkey.

** the european eastern neighbourhood region in the context of this Annual report comprises Armenia, Azerbaijan, belarus, Georgia, the republic of Moldova and ukraine.

AM

67eFse AnnuAl report 2013

AZerbAiJAn, croAtiA, roMAniAFinance in Motion GmbhFund Advisortheodor-stern-Kai 160596 Frankfurt am MainGermanyt: +49 (0)69 977 876 50 0 F: +49 (0)69 977 876 50 10 e: [email protected]

[email protected] [email protected]

bulGAriA, MonteneGroFinance in Motion GmbhFund Advisorbulevar svetog petra cetinjskog 114 81000 podgorica Montenegro t: +382 (0)20 22 83 41 F: +382 (0)20 22 83 40 e: [email protected]

[email protected]

Fyr MAceDoniAFinance in Motion GmbhFund AdvisorMaksim Gorki 20 / 3 1000 skopje Fyr Macedonia t: +389 (0)2 31 32 628 F: +389 (0)2 31 32 627 e: [email protected]

GeorGiAFinance in Motion GmbhFund Advisor 24 rustaveli Avenue, iii Floor 0108 tbilisi Georgia t: +995 (0)322 611 158 F: +995 (0)322 661 158 e: [email protected]

KosovoFinance in Motion GmbhFund AdvisorZija shemsiu 6 (ulpiana) 10000 prishtina Kosovo t: +381 (0)38 54 41 08 F: +381 (0)38 54 41 09 e: [email protected]

MolDovA, belArusFinance in Motion GmbhFund Advisor25, M. banulescu bodoni str., 3rd floor, room 31 MD – 2012 chisinau republic of Moldova t: +373 (0)22 54 46 26 t: +373 (0)22 54 46 26 e: [email protected]

[email protected]

serbiAFinance in Motion Gmbh Fund AdvisorAirport city, omladinskih brigada 90v, building 1700, 8th floor11070 belgradeserbiat: +381 (0)11 22 89 058F: +381 (0)11 22 89 026e: [email protected]

turKeyFinance in Motion Gmbh Fund Advisorbuyukdere caddesi no: 237, noramin is Merkezi A10334398 Maslak, sariyer, istanbulturkeyt: +90 212 286 03 21F: +90 212 286 03 22e: [email protected]

uKrAineFinance in Motion Gmbh Fund Advisorshovkovichna street 21, office 301024 Kyivukrainet: +380 (0)44 451 44 - 51e: [email protected]

2 Mission

3 Key Figures 2013

4 letter from the chairperson of the board of Directors

6 Greetings

8 letter from the Fund Manager and Fund Advisor

10 A macro perspective of Mse finance – the european eastern neighbourhood region

14 A macro perspective of Mse finance – southeast europe

18 A Journey throuGh the reGions 20 belarus

21 ukraine

22 Moldova

23 romania

24 serbia

25 croatia

26 bosnia and herzegovina

27 Montenegro

28 Kosovo

29 Albania

30 Fyr Macedonia

31 bulgaria

32 turkey

33 Georgia

34 Azerbaijan

35 Armenia

36 revieW oF investMent AnD DevelopMent FAcility operAtions

36 investment operations

39 eFse Development Facility – highlights 2013

42 operAtionAl results 43 Financial statements

46 investments

49 Funding

51 eFse Development Facility

54 Development impact

58 partner lending institutions

61 AppenDices 62 organisational structure

63 board of Directors and committees

66 contacts

Missioncontents

the eFse aims to foster economic development and prosperity in the southeast europe region * and in the european eastern neighbourhood region ** through the sustainable provision of additional development finance, notably to micro and small enterprises and to private households, via qualified financial institutions.

in pursuing its development goal, the eFse will observe principles of sustainability and additionality, combining development and market orientations.

Mission & contents

* southeast europe in the context on this Annual report comprises Albania, bosnia and herzegovina, bulgaria, croatia, Fyr Macedonia, Kosovo (this designation is without prejudice to positions on status, and is in line with unsc 1244 and the isJ opinion of the Kosovo Declaration of independence), Montenegro, romania, serbia and turkey.

** the european eastern neighbourhood region in the context of this Annual report comprises Armenia, Azerbaijan, belarus, Georgia, the republic of Moldova and ukraine.

AM

67eFse AnnuAl report 2013

AZerbAiJAn, croAtiA, roMAniAFinance in Motion GmbhFund Advisortheodor-stern-Kai 160596 Frankfurt am MainGermanyt: +49 (0)69 977 876 50 0 F: +49 (0)69 977 876 50 10 e: [email protected]

[email protected] [email protected]

bulGAriA, MonteneGroFinance in Motion GmbhFund Advisorbulevar svetog petra cetinjskog 114 81000 podgorica Montenegro t: +382 (0)20 22 83 41 F: +382 (0)20 22 83 40 e: [email protected]

[email protected]

Fyr MAceDoniAFinance in Motion GmbhFund AdvisorMaksim Gorki 20 / 3 1000 skopje Fyr Macedonia t: +389 (0)2 31 32 628 F: +389 (0)2 31 32 627 e: [email protected]

GeorGiAFinance in Motion GmbhFund Advisor 24 rustaveli Avenue, iii Floor 0108 tbilisi Georgia t: +995 (0)322 611 158 F: +995 (0)322 661 158 e: [email protected]

KosovoFinance in Motion GmbhFund AdvisorZija shemsiu 6 (ulpiana) 10000 prishtina Kosovo t: +381 (0)38 54 41 08 F: +381 (0)38 54 41 09 e: [email protected]

MolDovA, belArusFinance in Motion GmbhFund Advisor25, M. banulescu bodoni str., 3rd floor, room 31 MD – 2012 chisinau republic of Moldova t: +373 (0)22 54 46 26 t: +373 (0)22 54 46 26 e: [email protected]

[email protected]

serbiAFinance in Motion Gmbh Fund AdvisorAirport city, omladinskih brigada 90v, building 1700, 8th floor11070 belgradeserbiat: +381 (0)11 22 89 058F: +381 (0)11 22 89 026e: [email protected]

turKeyFinance in Motion Gmbh Fund Advisorbuyukdere caddesi no: 237, noramin is Merkezi A10334398 Maslak, sariyer, istanbulturkeyt: +90 212 286 03 21F: +90 212 286 03 22e: [email protected]

uKrAineFinance in Motion Gmbh Fund Advisorshovkovichna street 21, office 301024 Kyivukrainet: +380 (0)44 451 44 - 51e: [email protected]

key figures 2013

132,947active sub-borrowers

768.1million euros

outstanding subloans

66per cent

share of private capital

invested in the fund

34per cent

share of public capital

invested in the fund

million euros

9.8volume of efse Development

facility projects for institutional

capacity building, financial sector

support and applied research

472,490number of micro and

small enterprise and home

improvement loans

226number of efse Development

facility projects for institutional

capacity building, financial sector

support and applied research

3.3billion euros

volume of micro and

small enterprise and housing

loans disbursed

billion euros

1.4committed investments

to partner lending institutions

460,000jobs secured or

created through the efse’s

investment activities

961.8million euros

investor commitments

826.2million euros

outstanding investments

71partner lending institutions

since the efse’s inception in December 2005

IntroductIon4 Macro level Journey review operational results appendices

the effects of the worldwide financial crisis may have eased, but they are still felt in some parts of the efse’s target regions where unemployment remains at exceptionally high levels. As micro and small enterprises offer a very high potential for job creation, but are also vulnerable to disruptions, the role of the efse in financing micro and small enterprises is as crucial as ever.

Although demand for additional credit lines in our target countries is growing at a slower pace than pre-crisis, the efse set an annual record volume in 2013 with eur 211.3 million in loans disbursed. since its inception in December 2005, the fund has financed loans to micro and small enterprises and private households in the regions totalling eur 3.3 billion.

the qualitative aspects of the liquidity injected by the efse are just as important. longer tenures and flexible disbursement schedules, combined with subordinated debt to strengthen their capital base, enable partner lending institutions to deepen and broaden the scope of their product offerings to end-borrowers.

the efse Development facility, which operates hand in hand with the fund’s investment management, assisted partner lending institutions in improving credit approval process, helping them to better adjust to new economic realities and to remain on track even in challenging times. this close cooperation between the Development facility and the fund has led to broader and deeper institutional capacities for serving the final target group as well as to a loan portfolio with one of the lowest impairment levels of the industry.

in an effort to further enhance impact and outreach, the efse Development facility launched a comprehensive impact study in

2013 spanning over three years and five sub-projects. We expect to receive first insights, which will undoubtedly inform the fund’s investment strategy, already in 2014. the study is also innovative in that it actively involves all stakeholders and provides a platform for joint discussions and conclusions. in addition, the efse Development facility managed 65 projects totalling eur 3.7 million in 2013 – up from 47 projects with a total volume of eur 2.5 million in 2012. in view of the opportunities it creates for facilitating both access to financial services and lower transaction costs for clients and financial institutions alike, mobile banking remains high on the efse Development facility’s agenda.

in 2013, the efse’s 71 partner lending institutions – a new record – were able to propel the on-lending rate for efse investments to new heights.

the efse aims to further generate impact at the development finance frontier by promoting the local currency agenda in our target markets, by providing risk capital in the form of subordinated loans and equity, and by promoting innovative approaches in mobile banking and agricultural lending.

At the same time, we fully support the resurgence in housing finance. As the only microfinance fund to also finance housing loans, the efse has become one of the main providers of housing finance in the region, having provided more than 30,000 housing loans since its inception in 2005. the efse’s commitment to housing finance is founded on four principles: first, decent shelter is a human right and hence part of the efse’s core mission; second, investments in home construction and improvement create jobs in the local economy; third, creating and preserving

letter from the chAirperson of the boArD of Directors

“the public-private partnership model remains at the core of the efse’s success in

achieving impact and outreach goals.”

5EFSE AnnuAl REpoRt 2013

real estate provides a long-term asset for the households taking out these loans; and fourth, modernization of housing leads to a reduction in energy consumption and co2 emissions, thus helping to counterbalance the effects of climate change.

on the funding side, the efse benefitted from strong growth in private sector contributions – both new and revolving investments – that brought capital commitments to an all-time high of eur 962 million. funding in us dollars especially gained momentum with a 96.6 % rise to close to usD 212 million. the public-private partnership model at the core of the efse consistently proves to be the most effective approach for achieving the fund’s goals, both qualitatively and quantitatively. We remain committed to staying the course whilst maintaining the capability to adapt to new events and meet the multiple expectations of all our stakeholders.

monikA beck

“As micro and small enterprises offer a

very high potential for job creation, but

are also vulnerable to disruptions, the role

of the efse in financing mses is as crucial

as ever.”

IntroductIon6 Macro level Journey review operational results appendices

greetings

the efse lives up to its key role of supporting eu Development goAls

the eu’s enlargement proceeds and continues as underlined most recently by the accession of croatia on 1 July 2013. in the same year, serbia was granted candidate country status and then started accession negotiations, joining other southeast europe countries such as montenegro and turkey.

A successful accession process depends on a number of political and economic factors linked to the accession criteria. one of the necessary preconditions is the existence of a healthy financial sector with firmly anchored institutions to facilitate and guide investment, to prepare and maintain the ground for a sustainable and, more importantly, self-propelling economy.

here, the role of the european fund for southeast europe is evident. since its inception in December 2005, three of the fund’s 16 target countries have joined the eu and accession negotiations with three more are underway. the efse consistently lives up to its role as a

stabilising, supporting and driving force for economic growth built on entrepreneurship, job creation and innovation. efse investments in an expanding target region have grown from eur 68 million at its start eight years ago, to eur 826 million for the benefit of more than 470,000 end-borrowers. this led to the creation of 460,000 jobs covering trade, service, production and the agricultural sector, thus significantly paying in to the economic stability of the region.

the success of the efse has also been confirmed by the eu’s comprehensive results-oriented monitoring system for eu projects, which attested the efse an A rating in all relevant metrics – relevance, efficiency, effectiveness, impact and sustainability.

ŠtefAn füleeuropean commissioner for enlargement and european neighbourhood policy

7EFSE AnnuAl REpoRt 2013

As trusteD AnD cApAble An Ally As ever in the pursuit of A common mission

the year 2013 has again proved that the federal ministry for economic cooperation and Development could not have a better ally in promoting employment creation, providing decent shelter via public-private partnership investments, and enhancing financial sector development in southeast europe and the european eastern neighbourhood regions. the efse more than lives up to its mission of fostering micro and small enterprises – the backbone of local economies – by facilitating ready and reliable access to the credit needed to grow businesses and create jobs.

one of the efse’s great success stories in 2013 has been the partnership with Agricover credit in romania, which benefited from both the funding and the technical assistance provided by the fund. As Agricover not only offers farm equipment and input goods for agricultural production, but also financing via Agricover credit bank, farmers get everything from one source and can be sure that the financing conditions reflect their seasonal cash-flow and payment capacity.

Aligning the components of success in Development finAnce

When we stood by its cradle in 2005, the european fund for southeast europe pioneered the concept of leveraging public funding to attract private capital for development finance. since then, the efse has taken the public-private partnership model to new heights, funding more than 470,000 sub-loans totalling eur 3.3 billion in its target regions since the fund’s inception – with more than 121,000 sub-loans with a total volume of eur 1 billion disbursed in 2013 alone.

Despite continued turbulence in some target countries, the efse remains a source of strength and stability. prudent investment decisions, timely and effective risk monitoring, and targeted technical assistance to partner institutions all contributed to further improving its portfolio quality with a record low level of 0.5 % for the impairment ratio and no realised losses since the start of operations.

the efse’s investment strategy is informed by intensive research. insights into the risks

this also aptly illustrates how the efse consistently practices the responsible finance it preaches, and how it integrates environmental and social guidelines into its strategy. the bmZ supports the efse’s increased focus on rural development, particularly through agricultural lending. in 2013, over 42,000 loans totalling close to eur 200 million were issued to micro and small farming operations, representing 35 % of all the loans granted to enterprises and 20.1 % of total lending – a remarkable

achievement.

the efse and its inclusive approach to development finance, combined with hands-on technical support for partner institutions that channel efse funds, are enabling the bmZ to achieve its goals in support of developing economies more efficiently and more speedily.

associated with foreign currency loans, for instance, led to concrete recommendations for shifting towards local currency lending. While these efforts are already bearing fruit, the efse Development facility is conducting a long-range study to gauge the fund’s development impact and outreach. invaluable guidance also comes from the twice-yearly meetings of the efse Advisory group, which bring together the regions’ central

bank governors and their representatives to exchange views and contribute to shaping the agenda.

kfW sees the efse as a blueprint for successfully interlinking the different components of effective development, and achieving real returns, both financially and in terms of impact, for all stakeholders.

Dr. gerD müllergerman federal minister for economic cooperation and Development

source of picture: bundesregierung / kugler

Dr. norbert kloppenburg member of the executive board of kfW bankengruppe

IntroductIon8 Macro level Journey review operational results appendices

‘Qualitative growth’ probably best captures the focus of fund management activities during 2013. Despite the challenging environment, the efse’s outstanding portfolio, invested in 71 partner lending institutions, grew to close to eur 830 million. even more noteworthy, however, are the dynamics behind these figures. first, around one quarter of the total portfolio was effectively repaid during 2013 and successfully placed again in new investments. the outcome was a record eur 245 million in approved investments. second, the efse welcomed nine new partner lending institutions over the course of the year, clear evidence of our active portfolio management approach to incorporate new clients with diverse institutional profiles who will responsibly provide financing to the fund’s ultimate target group.

furthermore, fund management efforts concentrated, on the one hand, on enhancing development impact whilst controlling portfolio risks on the other. We are particularly proud that all the investments granted to partner lending institutions were almost fully on-lent by year’s end. our partner lending institutions disbursed more than 121,000 sub-loans – averaging slightly more than eur 8,500, they clearly benefited micro and small enterprises – for a total volume of eur 1 billion. the agricultural sector in particular saw a significant uptick this year, accounting for one third of all loans and about 20 % of the total volume disbursed to micro and small enterprises. We see this as the result of well-designed financial products and efficient service delivery mechanisms, to which the efse Development facility contributed significantly through tailored capacity building projects. the efse Development facility closed a record year with 65 projects under management with a total budget of eur 3.7 million.

in addition to enhancing the development impact of our investment and technical assistance activities, the fund management was engaged in intensive risk monitoring and portfolio restructuring. As a consequence of our pro-active and hands-on risk management, the level of impairments in the portfolio dropped by half to only 0.5 % at year-end compared to one year ago – well below the industry average. At the same time, it is worth noting that the fund, completing its eighth year of operations, has never realised any losses.

none of these results and achievements would have been possible without the continuous support and guidance provided by the board of Directors and the various committees, for which we are deeply grateful. finally, we also feel very privileged by the outstanding partnerships that have evolved over the past years with the diverse group of stakeholders of the fund – investors, partner financial institutions, central banks and other financial sector institutions.

We therefore feel very well equipped to continue to provide significant funding and support to further strengthen and expand the fabric of micro and small enterprises in the efse’s target regions in the years to come.

letter from the funD mAnAger AnD funD ADvisor

9EFSE AnnuAl REpoRt 2013

mAX von frAntZius

managing Director,oppenheim Assetmanagement services

sylviA WisniWski

managing Director,finance in motion

thomAs Albert

managing Director,oppenheim Assetmanagement services

elvirA lefting

managing Director,finance in motion

clAuDiA DAmbAX

senior Associate,oppenheim Assetmanagement services

floriAn meister

managing Director,finance in motion

IntroductIon10 Macro level Journey review operational results appendices

micro AnD smAll enterprises: the bAckbone of A mArket economy …it is a common saying that micro and small enterprises (mses) represent the backbone of any market economy. in most countries these businesses usually account for more than 90 % of all enterprises and more than 50 % of employment. moreover, mses are widely regarded as the engine of growth, development and innovation due to their alleged flexibility and entrepreneurial orientation. modern empirical research suggests that most mses start and stay small, i. e. that the traditional view of mses and their contribution to economic growth applies only to a small number of mses – the so-called gazelles. however, a healthy mse sector overall remains a key prerequisite for any successful and stable market economy. given the legacy of state planning in the countries of the european eastern neighbourhood region (enr), i. e. Armenia, Azerbaijan and georgia (the caucasus), as well as belarus, moldova and ukraine, the emergence and development of mses is of even greater importance than in mature market economies. it is against this background that public policies as well as private-public partnerships, such as the european fund for southeast europe, aim at supporting mses, concretely by facilitating mse access to credit.

… yet A mArket economy is WhAt proviDes the bAckgrounD for mse Developmentmses do not operate in a vacuum. rather, as much as they influence growth and development, they, too, are exposed to macroeconomic conditions and outcomes. Whether the economy is growing in real terms at 5 % p. a. or more will decide on the success or failure of mses. strong growth makes it easier to sell

products and services, generate revenues and build up capital. moreover, in good times, banks and other financial service providers are more inclined to engage in providing finance to mses at reasonable terms. conversely, in a recession it is more difficult to ensure an adequate level of retained earnings. in addition, banks and other investors become more risk averse; credit constraints for mses are even more pronounced than in normal times. Access to finance becomes even more impaired if the recession is coupled with a financial crisis, when not only banks, but also bank investors and depositors become more risk-averse – and new funding pressures loom over the banks.

crisis AnD mse Development – tWo vieWsthis being said, there are two opposing views on the impact of a crisis on mse development and subsequent contribution to a dynamic economy. on the one hand there is the view echoing the arguments just made: a crisis puts a special burden on mse development because mses are – given their size – inherently fragile and, due to their often specialised product portfolio and focused regional orientation, more vulnerable to shocks. the other view holds that mses might benefit from tough macroeconomic conditions because – at least in a comparative perspective – they are more nimble and flexible than larger companies, which makes it easier for them to adapt to changing circumstances. some also subscribe to the schumpeterian view of ‘creative destruction’, according to which a recession creates fertile ground and opportunities for small businesses to replace obsolete technologies and products, and effectively take over from the industry dinosaurs represented by large corporations.

A mAcro perspective of mse finAnce – the europeAn eAstern neighbourhooD region

* ADAlbert Winkleris professor of international and Development finance at the frankfurt school of finance & management.

by professor Adalbert Winkler *

11EFSE AnnuAl REpoRt 2013

mAcroeconomic Development in the europeAn eAstern neighbourhooD region – converging to stAgnAtion?Applying this perspective to the enr is not easy, as economic development has been quite heterogeneous. chart 1 shows that Armenia and ukraine experienced a deep post-lehman recession, whilst the downturn was more subdued in belarus, georgia and moldova. in Azerbaijan, reflecting the economy’s reliance on natural resources, notably oil extraction, there effectively was no noticeable decline in output growth in 2009. moreover, the chart also shows that recovery patterns were far from uniform. for example, whilst real gDp per capita in ukraine is still far below pre-crisis levels, Armenia is back to real gDp figures recorded in 2008. Despite facing great turmoil in 2009, georgia’s growth

performance over the whole post-crisis period has been so strong that, in relative terms, the post-2008 growth process has been more dynamic than in Azerbaijan.

however, in 2012, and even more so in 2013, there was a notable convergence of growth patterns across the region, i. e. a decline in the differences. this move towards convergence has been accompanied by a decline in the average growth rate of the countries under review: in 2012 and 2013 real gDp growth was below 3 %, down from around 5 % in 2011 and 2010. Whilst projections made before recent events in ukraine suggested that average growth would pick up slightly in 2014 by about one percentage point, the political turmoil in ukraine is likely to make these projections obsolete.

Chart 1 reAl gDp in the enr per cApitA 2004 – 2013

2008 = 100

source: imf, own calculations

40

50

60

70

80

100

90

110

120

130

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Chart 1

0,3

0,6

0,9

1,2

1,5

Armenia Azerbaijan belarus georgia moldova ukraine

IntroductIon12 Macro level Journey review operational results appendices

the outlook for groWth – Domestic DemAnD AnD privAte sector creDit given the slowdown in growth and stagnating per capita income, domestic demand is not likely to be stimulated by consumption. this holds true even though – until end-2013 – a continuous flow of remittances supported spending by private households. moreover, given rising government debt levels in all countries under review, in particular in Armenia and ukraine, there is barely room for fiscal expansion. thus, within the domestic demand components, investment would have to support growth. however, in contrast to the pre-crisis period, the credit boom is not only

over, but in some countries, i. e. ukraine and belarus, substantial deleveraging has taken place (chart 2). this is also reflected in high non-performing loan ratios for several countries within the region as a legacy of the previous boom-bust cycle and the slow recovery. finally, credit conditions are not likely to improve given the spillovers of monetary tightening in the united states to emerging markets in general. political upheaval in ukraine and its potential implications for the region as a whole have added an exacerbating local component to this aspect.

Chart 2 privAte sector creDit to gDp rAtio in the enr

source: ebrD, World bank (moldova 2004 – 2008), central banks (2013 figures), imf, and own calculations

0

10

20

30

40

60

50

70

80

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Chart 2

01020304050607080 Armenia

Azerbaijan belarus georgia moldova ukraine

in %

13EFSE AnnuAl REpoRt 2013

outlook – Will eXports Drive groWth?given the dismal prospects for domestic demand, countries of the enr might have hoped for a revival of external demand as a source for growth. indeed, Armenia, belarus and ukraine recorded, on average, higher current account deficits in the post-crisis period 2010 – 2013 than in the pre-crisis period (chart 3), a clear indication that the external dimension of regional growth is far from satisfactory. With the end of the recession in europe and the projected further expansion in the united states, the outlook for a pick-up in demand for exports from enr countries seemed promising. however, positive signs from mature economies are counterbalanced by comparatively low growth in emerging market countries, notably russia. the political and economic fallout of recent events in ukraine might even lead to a worsening outlook, reflecting the importance of the russian market to the region, not only with regard to exports but also as a source of remittances.

conclusion: mse Development in A volAtile mAcroeconomic environmentmses are the backbone of any market economy, but macroeconomic developments have a substantial impact on mse activities. in recent years mses in the enr have been facing a diverse macroeconomic environment ranging from deep recessions related to financial crisis to booms reflecting high oil prices, from strong post-crisis recovery to a low growth trajectory. for 2014, early projections indicated a transition towards a somewhat stable but low growth scenario in all countries. the events in ukraine effectively nullify these projections. hence, mses are confronted with yet new challenges that will test their flexibility and expose their vulnerabilities – or strengths.

Chart 3 current Accounts in the enr

in %

source: imf (World economic outlook Database, october 2013), own calculations

– 30

– 20

– 10

0

10

30

20

40

Average 2004 – 2007 Average 2010 – 20132008 2009

Armenia Azerbaijan belarus georgia moldova ukraine

IntroductIon14 Macro level Journey review operational results appendices

Different economic reAlities in the regionsoutheast europe (see) was severely hit by the european economic crisis. the second ‘leg’ of the great recession (2012 / 13) limited external demand and capital inflows after the initial negative shock in late 2008. however, the negative impact was very different across countries.

turkey recorded the highest growth rate since 2011, the size of its economy and long-term growth prospects helping to sustain the investment boom financed by globally more diversified sources of capital inflows in comparison to other see countries. Among other see economies, only kosovo and Albania achieved 2 % or better growth, on average, for 2011 – 2013. the above-average economic growth of these two countries was due to their low starting point and continued financial inflows, which were reflected in current account deficits that remained high at 10 % of gDp. fyr macedonia and montenegro, by contrast, recorded growth rates between 1 % and 2 %. the rest of the region experienced very low growth or prolonged recession (table 1).

stalling capital inflows were most obvious in croatia and bulgaria where no significant deficits of the current account of the balance of payments occurred in the last couple of years. however, this does not suggest that the revival of capital inflows (and associated external deficit) is a necessary ingredient for rekindling economic growth. the experience of bosnia and herzegovina, serbia and

montenegro since 2011 shows large deficits of the current account of the balance of payments (associated with capital inflows) without high rates of economic growth. therefore, the absence of a growth dynamic across most of see should be attributed to fundamental factors other than capital inflows.

inDebteDness, finAnciAl mArket imper fections AnD institutionAl WeAknesses As obstAcles to groWththe three obstacles to economic growth in see discussed here are indebtedness in sectors that had easy access to finance during the cycle’s last boom phase, financial market imperfections, and institutional weaknesses.

first, indebtedness is still relatively high in vital economic segments across the region. the vital segments are governments and large corporations that had easy access to finance during the last boom cycle. government debt to gDp ratios (43.4 % on average) are relatively high for medium income countries (bulgaria being the notable exception). private debt (mainly corporate debt) is also relatively high given the income per capita: bank loan to gDp ratios average 56.7 %. however, there is a relatively small share of lending to households everywhere except croatia. therefore, a reduced capacity to raise additional debt within sectors that had easier access to banks in the past will continue to limit debt-related capital inflows in the future. this, however, does not apply to households in most countries in see.

A mAcro perspective of mse finAnce – southeAst europe

* velimir ŠonJeis Director of Arhivanalitika, a consultancy based in Zagreb, croatia. he worked as a macroeconomic and financial consultant on projects in croatia, bosnia and herzegovina, montenegro, romania and ukraine.

by velimir Šonje *

15EFSE AnnuAl REpoRt 2013

universal commercial banks dominate financial sectors whilst international banking groups dominate local banking systems (turkey is a notable exception, see table 2). given the advanced stage of international banking integration, it is tempting to conclude that banking sector problems in europe led to a sudden stop of capital flows via international banks, which severely slowed down economic growth across the region. following this logic, the recovery of european banks, which will hopefully follow the forthcoming banking union within the eu, will help revive capital inflows via banks and bring credit flows back to former levels. however, this narrative is too simple in terms of providing a complete picture of economic growth and financial development prospects. in gauging these prospects, the imperfect mechanisms of capital allocation in see, which is the second main impediment to economic growth, must be taken into account.

banks and members of international banking groups served the bankable segments of local markets too well before the crisis. for this reason, large debtors facing the prolonged recession or low growth environment have an immediate need for more capital and/or debt restructuring. As far as new capital is concerned, this is where local capital allocation mechanisms proved dysfunctional, reflecting weak capital markets, low venture capital availability (see table 2) and a lack of focus on smaller, healthy businesses on the part of large banks. some segments of the micro and small enterprise (mse) sector and low-income households were financially underserved during the previous boom cycle. the future of banking in the region, therefore, is mainly associated with retail and mse lending, coupled with financial development programmes that should lead to a greater supply of equity. the future also lies in supporting larger companies with a potential for faster growth in international markets.

populA-tion in

million

gDp per cApitA At pps * in %

of eu AverAge

reAl gDp groWth

rAte in %

totAl in-vestment

As % of gDp

gross nA-tionAl sAv-

ings rAte As % of gDp

bop ** current

Account bAlAnce As

% of gDp

gross govern-

ment Debt As % of

gDp

unemploy-ment rAte

in %inflAtion rAte in %

Albania 3.243 30 2.0 24.4 13.7 – 10.7 61.9 13.8 2.5

bosnia and herzegovina 3.884 29 0.4 16.0 6.9 – 9.3 42.3 27.5 2.5

bulgaria 7.285 47 1.0 22.3 22.3 0.0 16.4 12.0 2.4

croatia 4.287 62 – 0.9 20.8 20.6 – 0.2 52.9 15.5 2.9

kosovo n/a n/a 3.4 n/a n/a – 10.6 n/a n/a 4.0

fyr macedonia

2.066 35 1.6 n/a 23.7 – 4.2 32.5 30.9 3.3

montenegro 0.622 41 1.4 20.3 – 1.0 – 17.5 51.1 n/a 3.2

romania 21.339 50 0.3 26.7 23.2 – 3.5 36.9 7.2 4.5

serbia 7.259 36 0.6 20.5 11.4 – 9.1 59.3 24.2 9.0

turkey 75.106 54 4.9 21.2 13.5 – 7.7 37.1 9.5 7.7

SEE average 43 1.5 21.5 14.9 – 7.3 43.4 17.6 4.2

source: imf (World economic outlook Database, october 2013, data for 2013 are imf’s forecasts, eurostat (for gDp at pps per capita)* purchasing power standard** balance of payments

tablE 1 mAin mAcroeconomic inDicAtors for see, 2011 – 2013 AverAges

IntroductIon16 Macro level Journey review operational results appendices

Weak institutions represent the third impediment to economic growth in see. promoting risk-taking and swift reallocation of capital and labour where they can be best utilised requires a well-functioning institutional environment. this includes labour market regulation that does not discourage official employment, swift insolvency and bankruptcy procedures and the like. Whilst the problems with corruption and weak democratic institutions across the region are well known, the focus here is on the economic institutions that are crucial to the smooth functioning of the financial sector. easier access to credit, according to the ifc / World bank Doing business 2014 report, is not a problem because the average ranking of see countries is 38th out of 189 countries included in the ranking (see table 2). however, three institutional aspects directly related to capital reallocation and debt restructuring prove problematic: the average see country ranks 79th with regards to registering property; when it comes to enforcing contracts, see countries rank 94th on average; and the average rank with regard to effective insolvency proceedings is 84th among the 189 countries in the Doing business survey.

economic recovery seems to be ArounD the cornerin spite of weaknesses and shallow growth, economic recovery is around the corner according to the imf’s Autumn 2013 forecasts. each see country is expected to grow at 2 % or faster on average throughout 2014 – 2016. however, these growth rates are relatively low in view of the high growth rates achieved prior to 2009 – and bearing in mind the income per capita gap vs. the eu average. this gap ranges from approximately 30 % of the eu average in Albania and bosnia and herzegovina to 62 % of the eu average in croatia. the prospects of reducing the development gap in the years to come will mostly depend on institutional reforms and on the ability to correct financial market imperfections.

shAre of foreign-oWneD

bAnks in % of Assets

commerciAl bAnk brAnches

per 1,000 km2

Deposits As % of gDp

bAnk loAns As % of gDp

bAnk loAns to

householDs As % of gDp

eAse of Access to

creDit *

venture cApitAl

AvAilAbility *

creDit Access – country rAting **

registering property –

country rAnking **

enforcing contrActs –

country rAnking **

resolving insolvency –

country rAnking **

Albania 90.3 20 72.8 44.1 10.5 1.9 1.9 13 119 124 62

bosnia and herzegovina 94.5 19 42.1 57.9 26.2 2.0 1.9 73 96 115 77

bulgaria 76.5 36 63.2 70.8 24.5 3.3 2.7 28 62 79 92

croatia 90.6 23 64.1 71.7 38.5 2.4 2.2 42 106 49 98

kosovo n/a 29 46.9 36.3 11.2 n/a n/a 28 58 138 83

fyr macedonia 92.4 17 54.6 48.1 18.5 2.9 2.5 3 84 95 52

montenegro 89.7 15 42.2 51.7 24.0 3.3 3.2 3 98 136 45

romania 81.8 24 33.5 38.4 17.7 2.7 2.4 13 70 53 99

serbia 74.5 26 47.0 68.0 19.8 2.2 1.9 42 44 116 103

turkey 16.4 13 51.1 50.6 18.7 3.1 2.5 86 50 38 130

SEE average 78.5 21 51.8 56.7 22.0 2.6 2.4 38 79 94 84

sources: ebrD survey on share of foreign banks (2011 data), imf’s financial access survey on bank branches, deposits and loans to gDp (latest data available included in the table), World economic forum global competitiveness index for ease of access to credit and venture capital availability indices, ifc / the World bank ‘Doing business’ report (country ranking for credit access, registering property, enforcing contracts and resolving insolvency)

* 1 – 7, with 7 being the most desirable outcome** total 189 countries

tablE 2 see finAnciAl AnD institutionAl inDicAtors

17EFSE AnnuAl REpoRt 2013

encourAging risk tAking AnD conDucive policies Are essentiAl for economic Development in conclusion, weak capital markets within a still-developing institutional framework impose high transaction costs and discourage risk taking and capital reallocation. this deficiency is one of the major obstacles to closing the development gap with the eu. some of the well-known recommendations for real convergence by attracting foreign direct investment still have the potential to facilitate economic growth and employment in see, especially when considering the relatively low labour costs in the

region. however, the internal capacities for economic dynamism within see countries must be roused and strengthened. risk taking should be encouraged; capital should be permitted to enter and exit economic activities freely and swiftly in the process of creation and creative destruction. Availability of risk capital should be substantially increased. policies should aim at improving institutions, protecting property rights, reducing bureaucracy and transaction costs, and supporting growth of mses. each and every private venture, no matter how small, is important in this respect. here, access to finance is vital because the future of see, to a not insignificant degree, rests on entrepreneurial spirit.

shAre of foreign-oWneD

bAnks in % of Assets

commerciAl bAnk brAnches

per 1,000 km2

Deposits As % of gDp

bAnk loAns As % of gDp

bAnk loAns to

householDs As % of gDp

eAse of Access to

creDit *

venture cApitAl

AvAilAbility *

creDit Access – country rAting **

registering property –

country rAnking **

enforcing contrActs –

country rAnking **

resolving insolvency –

country rAnking **

Albania 90.3 20 72.8 44.1 10.5 1.9 1.9 13 119 124 62

bosnia and herzegovina 94.5 19 42.1 57.9 26.2 2.0 1.9 73 96 115 77

bulgaria 76.5 36 63.2 70.8 24.5 3.3 2.7 28 62 79 92

croatia 90.6 23 64.1 71.7 38.5 2.4 2.2 42 106 49 98

kosovo n/a 29 46.9 36.3 11.2 n/a n/a 28 58 138 83

fyr macedonia 92.4 17 54.6 48.1 18.5 2.9 2.5 3 84 95 52

montenegro 89.7 15 42.2 51.7 24.0 3.3 3.2 3 98 136 45

romania 81.8 24 33.5 38.4 17.7 2.7 2.4 13 70 53 99

serbia 74.5 26 47.0 68.0 19.8 2.2 1.9 42 44 116 103

turkey 16.4 13 51.1 50.6 18.7 3.1 2.5 86 50 38 130

SEE average 78.5 21 51.8 56.7 22.0 2.6 2.4 38 79 94 84

sources: ebrD survey on share of foreign banks (2011 data), imf’s financial access survey on bank branches, deposits and loans to gDp (latest data available included in the table), World economic forum global competitiveness index for ease of access to credit and venture capital availability indices, ifc / the World bank ‘Doing business’ report (country ranking for credit access, registering property, enforcing contracts and resolving insolvency)

* 1 – 7, with 7 being the most desirable outcome** total 189 countries

FigurE 1 estimAteD AverAge gDp groWth rAtes in see 2014 – 2016

in percent

source: imf’s Autumn 2013 economic forecast

kosovo

1

2

3

4

5

turkey fyr macedonia

bosnia and herzegovina

romania Albania montenegro serbia bulgaria croatia

18

albania 10

kosovo 9

Bulgaria 12

moldova 3

romania 4

croatia 6

bosnia and herzegovina 7

montenegro 8

serbia 5

FYR macedonia 11Al

mD

N

E

S

W

19EFSE AnnuAl REpoRt 2013

turkey 13

georgia 14

azerbaijan 15

armenia 16

Belarus 1

ukraine 2

a jourNEythrough the regions

the efse aims to foster economic development and prosperity in 16 countries in southeast europe and the european eastern neighbourhood region. these countries lie like a string of pearls in the centre of the continent, each with its individual profile. the following pages showcase the key successes of the efse and the efse Development facility in each of these countries throughout 2013.

tr

AZ

20 Journey through the regions

the efse continued to support private micro and small enterprises (mses) in belarus by syndicating with the ebrD to build capacities at its partner lending institution there, belgazprombank, to provide sustainable financial products to the mse market. the eur 30 million credit facility, with the efse’s participation totalling eur 20 million, is the second syndicated loan between the efse and ebrD.

bElaruSefse AnD ebrD Join forces in synDicAtion

“ the european fund for southeast europe is one of the key non-bank participants in the ebrD b loan program in the financial institutions sector, having already participated twice in ebrD b loans in the past, in moldova and belarus. the efse has played an important role for ebrD in its co-financing efforts in countries where attracting foreign private capital from traditional commercial banks is more challenging. the efse brings together private and public sources of financing to provide sustainable funding to micro and small enterprises in southeast europe, and its ability to provide medium-term financing alongside ebrD makes it a very welcome lender for borrowers who are otherwise able to raise only short-term funding from traditional commercial banks.

ebrD’s A / b loan structure is one where ebrD remains the lender of record for the entire commitment, and commercial banks and other institutional investors derive benefit from the ebrD’s preferred creditor status by participating in the b loan. ebrD itself is not part of the syndication and provides finance via the A loan only. the participation agreement will transfer all risks to the participating b lenders who share preferred creditor status.” muZAffAr Zukhurov, principAl bAnker, ebrD loAn synDicAtions DepArtment

muZAffAr Zukhurovprincipal banker, ebrD loan syndications Department

belArus | minsk1

Minsk

populAtion (2013): 9.6 million

currency: belarusian ruble (byr)

gDp (2013, nominAl): eur 50 billion

AreA: 207,595 km2

by

5belarus ranks 5th worldwide by patent activity, indicating a very high scientific and technical potential.

by

21

ukraiNE promoting finAnciAl literAcy in pArtnership With nAbu

the efse Development facility (Df) supported a pertinent initiative of the independent Association of banks in ukraine (nAbu) in 2013. launched in cooperation with kfW Development bank, nAbu’s financial literacy initiative addressed the information gap between financial institutions and the general public. During the course of the project, the efse Df sponsored the development and printing of a brochure on the topic of financial services for elderly people. the brochure was presented to all 80 nAbu member banks and subsequently distributed throughout the ukraine. efse Df funds were also used to co-sponsor a series of trainings, workshops, press conferences and open-house events (mainly at banks) as well as financial education sessions for schoolchildren.

ukrAine | kyiv2

Journey through the regions

kyiv

populAtion (2013 estimAte): 44.6 million

gDp (2013, nominAl): eur 127 billionAreA: 603,628 km2

currency: ukrainian hryvnia (uAh)

uA 1ukraine has the best black soil

in Europe and therefore a strong

agricultural potential.

uA

22 Journey through the regions

given the various challenges the moldovan financial sector has to overcome, the efse emphasised combining investments with targeted technical assistance (tA) to support individual institutions in internal process optimisation and in institutional capacity building. the efse’s partner lending institution microinvest benefitted from a large-scale tA project to enhance its sales management capabilities and to achieve greater efficiency and scale. the dedicated consultancy was accompanied by a senior rural loan facility that enables microinvest to provide financial support to micro and small enterprises (mses) in rural areas, individual farmers and agricultural producers. microinvest is one of the few microfinance institutions in moldova to serve rural mses, ensuring access to finance for entrepreneurs and agricultural businesses countrywide.

the main achievements of the tA project were the successful integration of the sales force effectiveness concept in microinvest’s daily operations and the extensive sales tool training for 70 staff members.

the people at microinvest quickly demonstrated a strong sense of ownership with the tA project; the knowledge transfer is expected to have a sustainable impact on the institution. A new project with microinvest is scheduled for early 2014 with a key focus on financial planning and management capacities, specifically with regard to local currency funding.

MoldovabuilDing microinvest’s cApAcities to ADDress the rurAl mArket

mobile signAture proJect: the moldovan government received the best m-government Award for its mobile signature project at the annual gsmA mobile World congress in 2013.

molDovA | chisinAu

Chisinau

populAtion (2013): 3.6 million

currency: moldovan leu (mDl)

gDp (2013, nominAl): eur 6 billion

AreA: 33,846 km2

7the republic of Moldova is the 7 th

country in the world where citizens

can store an electronic signature

on their mobile phones.

mD

mD

3

23

roMaNia suborDinAteD loAn to bAncA trAnsilvAniA strengthens cApitAl bAse for on-lenDing

romAniA | buchArest

Journey through the regions

bucharest

populAtion (2013): 21.3 million

gDp (2013, nominAl): eur 133 billion

AreA: 238,391 km2

currency: romanian new leu (ron)

in view of the challenging operating environment in romania, which is reflected in the deteriorating asset quality of its financial sector, the efse has focused on the areas where it can achieve the highest possible impact.

one such opportunity in 2013 was to contribute towards strengthening the capital base of one of romania’s leading banks, banca transilvania. An efse partner lending institution since 2006, banca transilvania will leverage a eur 15 million subordinated loan through on-lending to micro and small enterprises (mses) throughout romania.

“over the years, the efse has time and again proved a valuable partner, providing our bank with long-term funding facilities that helped us to offer attractive financing solutions to our customers. our partnership has a long history, having started in 2006 with a eur 10 million housing loan agreement. other notable projects helped to strengthen banca transilvania’s capital base via three subordinated loan agreements.

besides indirect funding to the mse sector in romania, the efse also contributed to enhancing micro and small enterprise business management by preparing an educational booklet on the risks inherent to foreign currency borrowing.

We appreciate the efse’s involvement in and its commitment to our region, and we look forward to continuing our outstanding cooperation.” omer tetik, ceo, bAncA trAnsilvAniA s.A .

3.5 %

romania posted one of the highest gdP growth rates in the Eu in 2013 with 3.5 %.

ro

ro

4

24 Journey through the regions

in serbia, the efse established a new partnership with intesa leasing belgrade through a eur 5 million loan. intesa leasing leverages the nationwide network of its parent, banca intesa belgrade, a long-standing efse partner lending institution, to provide much-needed long-term finance to fuel the growth of micro and small enterprises (mses) as well as agro producers. intesa leasing belgrade is proving very effective at helping these customer segments to overcome the barriers posed by the collateral requirements of traditional commercial bank financing. intesa leasing belgrade was also the first to offer local currency leasing in serbia, thus significantly contributing to the promotion of financial products in local currency.

At first, the company was focused only on financing new passenger and commercial vehicles. by the end of 2006, however, the scope of business was expanded to cover the financing of plant and equipment and in 2013 to the lease of commercial buildings. intesa leasing belgrade also recognised the numerous challenges of the economic crisis, which confronted all the participants in the financial markets, in time, and shifted its financing focus towards production equipment and commercial vehicles. this immediately reduced exposure to the risks and problems that the passenger car industry was facing then and still faces today.

intesa leasing belgrade also places a strong emphasis on the mse segment, i. e. primarily family-owned businesses in manufacturing for exports or services such as domestic and international logistics. it is precisely this client segment, recognised as the healthiest part of the company’s corporate sector, which proved to be the most resilient. these businesses faced the crisis by redoubling their efforts, making new investments and improving their efficiency. the synergies intesa leasing belgrade achieved with these clients, by supporting them financially in the most difficult times, contributed significantly towards establishing long-term cooperation and partnership relations and towards positioning intesa leasing belgrade as a leader in long-term financing for plant and equipment as well as for commercial vehicles.

SErbiaintesA leAsing – groWing the leAsing segment

serbiA | belgrADe

belgrade

populAtion (2013): 7.2 million

currency: serbian dinar (rsD)

gDp (2013, nominAl): eur 32 billion

AreA: 77,474 km2

20.9 %average capital adequacy

of banks in Serbia was 19.9 %

as at Q4 2013.

rs

rs

5

25Journey through the regions

Croatia ZAgrebAckA bAnkA pArticipAtes in the “micro & sme bAnking summer AcADemy”

croAtiA | ZAgreb

Zagreb

populAtion (2013): 4.4 million

gDp (2013, nominAl): eur 43 billionAreA: 56,594 km2

currency: croatian kuna (hrk)

Zagrebacka banka (ZAbA) is the efse’s first partner in croatia and is very much aware of its role in contributing to economic development by supporting entrepreneurship, particularly for micro and small enterprises (mses) in the country. small business clients are served through a close-knit network of 131 branches and 60 entrepreneurial centres with mse-dedicated staff. the efse’s credit line enables ZAbA to further explore new opportunities and create new products in the mse segment. the logical next step was for the efse Development facility to facilitate a training programme for key ZAbA personnel on developing and implementing products specifically destined for the mse segment. upon their return to croatia, the three ZAbA delegates actively shared their know-how throughout the bank’s branch network, enabling relationship managers to in turn present new products to mse clients as well as to better recognise and address the needs of this target group.

47Croatia ranks 47 out of 187 in the uN human development index,

which makes it no. 1 amongst the EFSE target countries.

hr

hr

6

26 Journey through the regions

Despite the difficult economic times and increasingly evident strategic challenges for the microfinance industry in bosnia and herzegovina, the efse continued to facilitate access to finance for micro and small enterprises (mses) in the country through these important socially oriented conduits. the thrust of these efforts was focused on mikrofin group, an efse partner lending institution in bosnia and herzegovina, in the form of both financial and, via the efse Development facility (Df), capacity building support at its two specialised institutions: the microfinance institution mikrofin and the commercial bank mf banka. providing a choice to mses, expanding the financial services to them and leveraging the strength of both institutions, namely the finance company mikrofin and the bank mf banka, was the key objective for the efse. the efse is proud, especially in these difficult economic times, to support an institution that strives to defy the conventional thinking and is consistently making headway in the right direction.

boSNia aNd hErZEgoviNaboosting the strAtegic cooperAtion betWeen An mfi AnD A commerciAl bAnk

“ the idea to integrate the financial support for mses under one roof proved to be exactly what our customers needed. the benefits of such cooperation between the leading microfinance institution and a commercial bank are numerous, both for the two institutions and for their respective clients. this, however, would not have been a success without the understanding and continuous support of the efse, our long-term partner.”

AleksAnDAr kremenovic, chAirmAn of mikrofin group

bosniA AnD herZegovinA | sArAJevo

Sarajevo

populAtion (2013): 3.9 million

currency: convertible mark (bAm)

gDp (2013, nominAl): eur 14 billion

AreA: 51,197 km2

92.6 %

92.6 % of enterprises in bosnia and herzegovina belong

to the MSE sector.

bA

bA

7

27Journey through the regions

me

MoNtENEgro hipotekArnA bAnkA receives technicAl AssistAnce for mse lenDing

in 2013, the efse Development facility provided hipotekarna banka in montenegro with technical assistance (tA) in the area of micro and small enterprise (mse) lending, supporting the bank in addressing this customer segment. the tA covered comprehensive trainings and workshops for management and staff in specific techniques and skills for effectively assessing and selling mse loans as well as managing the associated risks. the project equipped the bank’s staff with the knowledge to implement effective mse lending throughout the entire loan cycle. the ‘training of trainers’ approach will enhance the project’s sustainability, as selected staff will provide future refresher courses within the institution.

montenegro | poDgoricA

Podgorica

populAtion (2013): 0.6 million

gDp (2013, nominAl): eur 4 billion

AreA: 13,812 km2

currency: euro (eur)

rEgioNal: mse brochures on fX risk

A regional financial education project will help the efse partner lending institutions raise financial literacy within their mse client base – this in turn is expected to result in better-informed, and better performing clients. in 2013, the efse Development facility finalised the adaptation of a client educational booklet on foreign exchange lending for mses into eight languages. Distribution of the 150,000 copies to 14 financial institutions in eight countries (Albania, Armenia, Azerbaijan, fyr macedonia, moldova, romania, serbia and ukraine) will be completed in 2014.

1 Eur

the minimum paid-in capital

for establishing a new company in

Montenegro is only one euro.

me

8

28 Journey through the regions

the ‘Agrifinance in kosovo’ study aimed to assess the main supply and demand patterns for financial services in kosovo’s agricultural sector – a topic of particular relevance given the strategic importance of agriculture and its financing gaps. Whilst the study found that there is high demand for agricultural finance in kosovo, it also identified specific barriers. its recommendations cover various aspects ranging from improving the enabling environment, understanding farmer needs and specifics of this important economic segment, a tailored risk assessment and respective agronomic tools, options for advancing in value chain finance, exploring innovative products, improving cost-effectiveness, and the needs for providing technical assistance to overcome these barriers.

koSovoinvestigAting the potentiAl of AgrilenDing

kosovo | prishtinA

Prishtina

populAtion (2011 estimAte): 1.7 million

currency: euro (eur)

gDp (2013, nominAl): eur 5 billion

AreA: 10,908 km2

3 dayS

the time it takes to register a business in kosovo.

ko

ko

9

29Journey through the regions

albaNia nurturing the seeDlings of success

AlbAniA | tirAnA

tirana

populAtion (2013): 3.3 million

gDp (2013, nominAl): eur 9 billion

AreA: 28,748 km2

currency: Albanian lek (All)

“ green beans, that’s the ticket. green beans. it’s strange how a decision like that can make the difference between a good year and a less good one,” muses Ali Dedja, scratching his chin.

“ We get a much better yield than with tomatoes, which is what we grew last year. so switching was actually an easy decision,” Ali adds. With the first loan from noA in 2009, which was for just over eur 8,500, he had erected his first greenhouse on the land behind his house to grow more vegetables, both in terms of quantity and diversity. “good sun exposure and little wind, plus the soil is very healthy. most important, though, is that my wife and i make a very good team,” he says.

growing produce in his greenhouse enabled Ali to substantially increase productivity, and, more importantly, to achieve a more consistent harvest. “A consistent product, especially with consistent quality, that’s really what counts for my customers,” Ali observes. “When it comes to consistency, especially for what we grow, there is really no way around a greenhouse.”

the latest loan from noA, in July 2013, for just over eur 2,000 went towards purchasing new seeds. this investment enabled Ali to better align his cultures with market demand as well as grow a type of produce that was better adapted to the climate and soil conditions. “We thought long and hard about it, but switching from tomatoes to green beans has so far been one of the best decisions we’ve made.”

“ As a grower, you understand that some things take time and that what you get out of something depends on what you put in. it’s the same with business. not only does noA share that philosophy, but they also take pride and pleasure in seeing my little farm grow from a small greenhouse into a robust enterprise.” Ali DeDJA, greenhouse groWer

nAme: Ali Dedja

business: greenhouse grower

bAnk: noA

18 %

agriculture contributes with 18 % to total gdP in albania and is the

only sector that continuously positively contributes to gdP growth.

Al

Al

10

30 Journey through the regions

mAceDoniA | skopJe

Skopje

populAtion (2013): 2.1 million

currency: macedonian denar (mkD)

gDp (2013, nominAl): eur 8 billion

AreA: 25,713 km2

Fyr MaCEdoNiaADApt. innovAte. groW.

“ When i was out of a job in 1991, all i had was my background in engineering and my skills as a welder. i had to adapt. When i decided to start my own business, my family backed me up 100 %,” explains Aleksandar Aleksovski.

speaking of family support, Aleksandar’s two daughters, Angelovska and blagica also work in the business, komont. from a small locksmith’s workshop, Aleksandar leveraged his welding skills into a metal fabrication workshop. eventually, there was enough business to add importing and exporting to komont’s activities.

“ my greatest satisfaction? to be able to build on my experience and my skills and create a business that not only sustains me and my family, but also enables me to create jobs!” exclaims Aleksandar. As the economy developed and consumption increased, so did advertising. komont soon made a name for itself by fabricating aesthetically pleasing yet robust outdoor billboard carriers, especially very large ones. “honestly, i never dreamed i’d be welding frames as tall as a house,” Aleksandar admits.

the eur 50,000 loan from nlb tutunska banka in 2011 enabled komont to stabilise cash flow. “We’re building strong relationships with major media companies. this puts us on a solid footing so we can branch out to larger projects, like hall structures.” Aleksandar adds, “everything one step at a time.”

“ believing in yourself and your skills is good. it can be enough to get you started. but what keeps you going is when others begin to share your vision and join in to help you to make it become reality. i knew i could count on my family. With nlb, i found out i could also count on my bank.” AleksAnDAr Aleksovski, locksmith

nAme: Aleksandar Aleksovski

business: locksmith, metal working

bAnk: nlb tutunska banka AD skopje

25Fyr Macedonia ranks 25 among

189 countries in ease of doing business

according to the Wb / iFC’s

“Ease of doing business” report.

mk

mk

11

31Journey through the regions

Bulgaria | sofia

Sofia

PoPulation (2013): 7.2 million

gDP (2013, nominal): eur 39 billion

area: 110,994 km2

currency: Bulgarian lev (Bgn)

the economic crises in the eurozone have had a strong impact on Bulgarian business and consumption, with the country’s economy slowly recovering from its five-year slump. one of the sectors that suffered the most was construction development, which changed the dynamics of building stock availability in terms of quality and supply. coupled with the increase in private household income instability, this resulted in many banks being more averse to expanding their housing loan portfolios. Providing adequate support to private households for financing home purchases and renovation was becoming an increasingly acute necessity. Despite the difficult environment, efse partner lending institution raiffeisenbank Bulgaria remained committed to supporting this segment.

Bulgaria fostering home imProvement

“ raiffeisenbank (Bulgaria) eaD disbursed more than 600 loans to lower income households with the help of a eur 20 million efse credit line for financing house improvements, renovations, enlargements, and reconstructions, as well as for purchasing homes.

these funds were used for financing housing loans at attractive interest rates with an extended repayment period of 30 years.

the transaction reaffirmed the efse’s commitment to strengthen its presence in Bulgaria’s financial sector and to increase the range of financial products offered to customers from the segments of the economy that are still not well serviced by the banks.” raiffeisenBank

13.5 %

in Bulgaria construction permits for new individual homes in 2013 increased by 13.5 %.

Bg

Bg

12

32 Journey through the regions

nAme: bülent incebayraktar, AZim su ArmAturleri sAn. tic. ltD. sti.

business: kitchen and bathroom fixtures

bAnk: Alternatifbank

turkEytApping the potentiAl for groWth

“ When you’re in business as long as we’ve been – we’re the second generation – you see good times and less good times. And when the going gets tough, you realise the importance of having a strong foundation for business. that and a strong partner like Alternatifbank is what gets you through when the going gets tough.” bülent incebAyrAktA, AZim su ArmAturleri sAn. tic. ltD. sti.

turkey | istAnbul

istanbul

ankara

populAtion (2013): 76.5 million

currency: turkish lira (try)

gDp (2013, nominAl): eur 595 billionAreA: 783,562 km2

7turkey is Europe’s 7th largest economy

tr

tr

“ people are always building new houses or renovating them, so there’s always a demand for bathroom fixtures,” says bülent incebayraktar. “then 2010 happened,” he whispers.

in 2007, bülent took over the reins from his father who had built up the business from scratch in istanbul’s old commercial district of karakoy in 1981. it was also time for a new name, Azim su Armaturleri san. tic. ltd. sti., to better reflect the activity that was the passion of two generations of incebayraktars: the manufacture of bathroom fixtures.

“ of course we were concerned as the financial crisis unfolded halfway around the world. but at that time, we felt very little of the repercussions here in turkey,” bülent says. “by 2010, we felt them, i can assure you.”

the problem wasn’t with the company’s business plan, its product offering or its management. the macroeconomic situation – by then the financial crisis had become a full-blown global economic crisis – resulted in accounts payable taking on worrisome proportions. but business was strong and the collections situation would eventually get better. the question was whether Azim could hold out long enough until that happened.

With a try 250,000 loan from Alternatifbank, bülent stabilised the cash flow. the company has kept punctually repaying the loan in instalments since 2011. reinvigorated, it has since also increased its portfolio to 50 products – and is now even exporting bathroom fixtures.

13

33Journey through the regions

georgiA | tbilisi

tbilisi

currency: georgian lari (gel)

populAtion (2013): 4.5 million

gDp (2013, nominAl): eur 12 billion

AreA: 69,700 km2

gEorgiaeXpAnDing creDo’s outreAch to rurAl borroWers

credo, georgia’s largest microfinance institution, recognised a clear need among its clients for better access to agricultural information that is directly relevant to farmers’ day-to-day lives. more specifically, farmers currently lack reliable and current information on modern technologies, agricultural inputs, efficient farming production, relevant intermediary and processing channels and sales techniques, which could improve their operations within the local market.

the efse Development facility therefore initiated a technical assistance intervention to support credo in filling the current agricultural information gap that is putting microfarmers at a disadvantage.

the key objective of the project was to identify the optimum way for microfarmers in georgia (current and prospective clients of credo) to access agricultural knowledge and market information that is germane to their everyday activities so they may improve their yields. A follow-up project could then reach out to farmers using the most effective channels, e. g. online, literature or even via mobile phone.

1georgia is the number 1 economic

reformer in the world according

to the Wb/iFC’s “Ease of doing

business” report.

ge

ge

14

34 Journey through the regions

AZ

aZErbaijaNpromoting responsible finAnce prActices

“ i would like to reiterate our big thanks for your financial and technical assistance in organising an amazing workshop on responsible finance during AmfA’s investors’ fair that was highly appreciated by every stakeholder group that attended our event – government officials, practitioners, investors, media, members, board. everyone enjoyed your workshop very much and took something useful out of it.”

JhAle hAJiyyevA, Director of AmfA

in line with its commitment to responsible finance, the efse was the first to address the issue of over-indebtedness in Azerbaijan. Applying the lessons learned from other markets, the fund recognised the risk of overheating of the microfinance sector in Azerbaijan, a market that had seen very rapid growth in recent years. for this reason, it commissioned an over-indebtedness study in late 2012 in co-operation with the Azerbaijan microfinance Association (AmfA). the findings of the study, made available in 2013, confirmed early signs of market overheating and potential over-indebtedness, prompting the efse to further engage in actively promoting responsible finance practices in the country’s financial sector.

in the autumn of 2013, the efse co-sponsored the AmfA investors’ fair in baku, which was attended by more than 100 delegates from microfinance institutions and banks, leasing companies, investors, government agencies, international organizations and AmfA partner institutions. As part of the event, the efse team organised a technical workshop on “responsible pricing and client education: everyone wins”, which highlighted the importance of transparent pricing and client education in strengthening both borrowers and financial institutions.

the workshop revealed the need to further improve financial literacy among borrowers as a key prerequisite for effectively addressing the risk of over-indebtedness. following up on the conclusions drawn by the workshop, the efse Development facility will provide capacity building technical assistance in the microfinance sector, specifically in the area of financial literacy. to further promote the sharing of experiences and lessons learned in meeting the challenges of over-indebtedness, the efse is planning to arrange an exchange visit between Azerbaijani and bosnian microfinance institutions in 2014.

AZerbAiJAn | bAku

baku

populAtion (2013): 9.3 million

gpp (2013, nominAl): eur 55 billion

AreA: 86,600 km2

currency: Azerbaijani manat (AZn)

52 %

the non-oil share of the economy increased to 52 % in 2013 from 35.6 %

of total gdP in 2007.

AZ

15

35Journey through the regions

ArmeniA | yerevAn

yerevan

populAtion (2013): 3.3 million

gDp (2013, nominAl): eur 7 billion

AreA: 29,743 km2

currency: Armenian dram (AmD)

owing to continued funding support in Armenian drams, totalling AmD 1,175 million or eur 2.1 million, from the central bank of Armenia, a strategic local currency investor to the fund, three efse partner lending institutions in Armenia – AcbA-credit Agricole bank, Araratbank and inecobank – benefitted from senior loans in local currency to cover the financing needs of micro and small enterprises (mses) in rural areas as well as individual farmers and agricultural businesses, that exclusively rely on local currency income. furthermore, the fund expanded its operations in the country by initiating two new successful partnerships with AcbA-credit Agricole bank and AcbA leasing, the market leaders in primary agricultural finance to foster mse lending in Armenia.

arMENia fAcilitAting locAl currency lenDing With centrAl bAnk support

“ AcbA credit Agricole bank is a key player in the Armenian banking system, with a strategic focus on micro, small and medium enterprise (msme) lending. together with AcbA leasing, our subsidiary specialised in leasing services, our wide branch network covers both urban and rural areas of Armenia.

our partnership with the efse began in 2013. We are proud to have a new strong partner like the efse, and believe that this new cooperation will enhance our market position in lending to mses, particularly in the agricultural sector. in addition, our partnership will give AcbA leasing’s clients new opportunities for modernising their fixed assets and therefore achieving sustainable profits as a result of productivity gains. We are sure that facilitating access to lending and leasing for mses, especially in the local currency, is vital to the economic development of our country, and we are very pleased that efse cooperates with us in this field of our activities.” stepAn gishyAn, ceo of AcbA-creDit Agricole bAnk cJsc AnD AcbA leAsing cJsc

stepAn gishyAnceo of AcbA-credit Agricole bank cJsc and AcbA leasing cJsc

stepAn gishyAnshortly before going to press, we were apprised of the passing of stepan gishyan. the efse’s commitment to Armenia owes much to his determination, integrity and engaging personality. We will continue to build on the foundations he laid for the development of the country’s banking sector, most recently in promoting agrilending.

6armenia stands at No. 6 in the

ranking of 189 economies on the ease of starting a business

Am

Am

16

IntroductIon36 Macro level Journey review operational results appendices

2013 stands out as another record year for the efse with 33 investments approved for an aggregate value of eur 244.8 million. At year-end, the efse’s outstanding investment portfolio with its 71 partner lending institutions (plis) totalled eur 826.2 million. it is also important to note the extent and speed at which these funds were channelled to the efse’s ultimate target group, micro and small enterprises (mses). Across the board, the on-lending rate stood well above 90 %, underscoring the high effectiveness with which the fund’s investments were employed. more than 80 % of the investment volume approved in 2013, i. e. eur 211.3 million, was disbursed before 31 December.

in 2013, the efse financed more than 121,000 sub-loans issued by its 71 plis – a total credit volume of eur 1 billion. the average sub-loan in 2013 amounted to eur 8,510, further demonstrating the fund’s unique and specialised role in facilitating mse finance. We are particularly pleased to report that, in continuation of a trend that started in 2012, more than 25 % of all sub-loans disbursed by our plis benefited the rural and agricultural sector, which traditionally suffers from a lack of access to credit.

stAying the courseDespite another challenging year for many economies in the efse target regions, the fund further confirmed its value-add as a specialist provider of long-term funding for micro and small entrepreneurs and low-income households. the mse portfolio in particular, accounting for 78.5 % of total investments outstanding at year-end, gained momentum. however, with approximately eur 180 million earmarked for housing, the efse is also a significant provider of home improvement and housing finance in the regions. in this capacity, the efse not only facilitates the creation of decent shelter for needy people, but also supports business growth and job creation in the construction sector, the backbone of many local economies.

given the importance of the agricultural sector in terms of contribution to gDp and employment creation, the efse focused particularly on promoting agricultural lending combined with technical assistance (tA) delivered by the efse Development facility (Df). by year-end 2013, specialised rural credit lines represented ca. 14 % of the total investment portfolio. this development is also a consequence of plis with a strong rural and agricultural profile joining the fund in 2013.

With regard to geographic distribution, european eastern neighbourhood region (enr) countries saw their share of the investment portfolio increase in 2013 from 23.8 % to 27.5 %, with the caucasus region as the primary source of growth. in southeast europe (see), investments in turkey and serbia rose substantially. At 24.2 % of the portfolio at year-end, serbia remained the largest target country in terms of investments, followed by bosnia and herzegovina. After only two years of investment activities, turkey already represents the third largest share of the fund’s investment portfolio.

investment operAtions

37EFSE AnnuAl REpoRt 2013

the efse maintained its inclusive approach to partnering with local financial institutions, which is illustrated by the diversity of business models represented in the investment portfolio. microfinance institutions specialised in serving micro and small entrepreneurs account for about one third of the fund’s plis, small and mid-sized banks for another, and the remaining third is split between large banks with nationwide networks and non-bank financial institutions. the latter part of 2013 saw a marked increase in the number of non-bank financial institutions, most notably leasing companies. the diverse business models represented in the efse’s roster of plis underscores the fund’s strategy to maximise access to financial services for the target group – both in quantitative as well as in qualitative terms, in urban as well as in remote areas, and with a special focus on traditionally underserved market segments.

considering the efse’s set of financial instruments, subordinated loans were granted on a selective basis, supporting long-standing partners with a demonstrated commitment and solid track record in terms of impact with the fund’s final target group.

Despite a difficult operating environment, the efse has not recorded any capital loss since inception. furthermore, intensive and hands-on risk management activities contributed to halving the level of impaired assets compared to the previous year to 0.5 % of total portfolio. this positive trend is also confirmed by

significant improvements in the asset quality of underlying sub-loans: at 4.2 % at year-end, pAr > 30 (portfolio at risk for loans due more than 30 days) was considerably better than overall financial sector averages. notwithstanding this generally positive trend, some markets suffer from persistently high levels of non-performing loans; here, Albania and montenegro are receiving special attention.

plis are at the pulse of the economies they operate in, enabling the efse to respond to the evolving economic and financial sector landscapes in the regions. 2013 was a record year for the fund not only in terms of new approvals, but also with regard to the speed and efficiency with which funding requests were addressed. given changing demand from the real sector, long-term planning when it comes to funding is a major challenge for plis. hence, funding requests tend to become more ad hoc: careful tranching in line with sub-loan portfolio growth along with overall flexibility as to terms and conditions are becoming increasingly important. in this regard, the fund Advisor’s local offices and the very efficient decision-making processes of the fund and its bodies combine to ensure a clear understanding of market realities and trends. the result is another year in which the fund’s subscriptions were immediately on-lent, and, more importantly, its portfolio with mses continued to maintain its value.

investment operAtions

at a glaNCE

on-lending rate:

90 %

outstanding investments for housing loans:

eur 180 million

impaired portfolio:

0.5 % of total portfolio

sub-loans to the rural and agricultural sector:

> 25 %

local currency loans to plis disbursed in 2013:

8

IntroductIon38 Macro level Journey review operational results appendices

the tandem of the efse, which focuses on investments, and the efse Development facility (Df), which focuses on maximising the impact and outreach of the efse’s investments, continues to prove highly successful in engaging with plis to address the most pressing issues in skills and product development as well as systems and procedures. Whilst plis are established professional ventures, changing realities in the economies in which they operate are creating new difficulties. Developing financial products and services, optimising processes to ensure healthy returns and addressing competitive pressures – these are just some of the significant and complex challenges that require in-depth knowledge and understanding and very often external support, if they are to be met. in 2013, 20 plis received direct technical assistance (tA) to address such challenges. the successes achieved by the efse Df in assisting its partners through targeted tA continue to exceed expectations. the same applies to the efse Df’s applied research activities and sector work, in particular in the area of responsible finance. the outlook for the efse Df looks strong for 2014 as well.

local currency finance deservedly received much attention in 2013, both on the asset side of the fund as well as in terms of the sub-loan portfolios generated, i. e. in terms of the currencies used for on-lending to mses and low-income households. like other funds, the efse faces legal, regulatory and operational constraints in placing local currency funding with financial institutions.

the fund, however, continues to do its utmost to work with available hedging counterparties and instruments to provide the currency of choice. eight transactions totalling the equivalent of eur 18.2 million were completed in 2013, and more such deals are planned for 2014. in line with the fund’s objective to provide quality access to finance for micro and small enterprises and households for home improvement, the actual currency plis use for on-lending to the real sector and households is regularly reviewed and analysed. it is gratifying to see that more than 51.3 % of all funds were on-lent to the target group in local currency. these and other trends, which contribute to strengthening responsible finance, will be further supported in 2014. the information campaign developed jointly with plis on the risks of foreign currency loans in 2013, which also involved booklets in several languages that were distributed to mses and households, is just one example of a simple, straightforward and yet effective tA measure to support the fund’s general strategy.

overall, the efse looks back at a very successful 2013 in which the funding required could be delivered to its partners with speed and efficiency. yet again, the efse is a tested strong, stable and dependable platform for development finance, enabling its partner lending institutions to maintain the focus on facilitating access to credit, and thus to growth and prosperity, for the efse’s ultimate target group.

the efse is a tested strong, stable and dependable platform for development finance,

enabling its partner lending institutions to maintain the focus on facilitating access to credit, and thus to growth and prosperity,

for the efse’s ultimate target group.

39EFSE AnnuAl REpoRt 2013

efse Development fAcility –highlights 2013

key inDicAtors2013 marked another record year for the efse Development facility (Df) with 65 on-going projects under management for a total volume of eur 3.7 million, up from 47 projects and eur 2.5 million in 2012. A total of 37 projects were approved and launched in 2013 alone, another record. the efse Df’s technical assistance (tA) activities extended to partner lending institutions (plis) in all 16 partner countries of the fund. this brings the total number of projects approved and total volume of funds disbursed for tA since the efse Df’s inception in 2006 to 226 and eur 9.8 million, respectively. 75 plis, financial and sector institutions have so far been benefitting from the efse Df’s targeted, hands-on support.

inDiviDuAl tA AnD trAiningindividual tA remains at the core of the efse Df’s capacity building strategy, directly reflecting the need to ensure flexibility, speed and competence in planning and implementing smaller and more complex projects where they best serve the needs of the individual plis. it is therefore only consistent that individual tA and training remained centre stage in 2013. the efse Df provided direct, tailored capacity building support to plis, implementing 38 such projects in 2013. its aim was to provide flexible assistance at consistently high quality levels by concentrating on individual institutional needs, recruiting the best consultants, and improving project management efficiency. that plis value the quality of the support provided by the efse Df is evidenced by the fact that, on average, they covered 32 % of tA costs – despite difficult market conditions. examples of successful individual tA projects in 2013 include responsible micro and small enterprise (mse) lending, agricultural and rural finance, credit risk management, increasing operational efficiency (e. g. management information systems, internal controls), loan officer training with a focus on sales, strategic transformation, and designing housing loan products.

finAnciAl sector strengtheningthe efse Df also managed 16 tA projects aimed at strengthening the financial sector in three main areas. first, responsible finance, where successes include the training sponsorship programme with plis from five partner countries (Armenia, croatia, georgia, montenegro and turkey), a workshop on responsible pricing and client education in Azerbaijan as part of the investors’ fair held by AmfA (Azerbaijan microfinance Association), and two workshops on local currency lending. the efse Df also commissioned various publications and tools directed at mses as well as retail housing loan customers, e. g. a brochure on the risks to be borne in mind with foreign currency loans for mses, slide presentations for mses, and a mortgage information brochure for retail loan customers.

in bosnia and herzegovina, the efse Df sponsored the u plusu Debt counselling center, which was set up to counter the negative impact of over-indebtedness through financial education, counseling, mediation and debt resolution. in ukraine, the national banking Association of ukraine benefitted from efse Df financial support with its project in financial education for elderly people, journalists and youths (over 2,000 people reached with the efse Df’s support in 2013). kosovo banker magazine could also count on efse Df assistance by way of sponsorships and editorial contributions. the efse Df conducted projects on specific themes highly relevant to the fund’s financial landscape as well, including a technical workshop for 20 plis on the practical development of branchless banking services. in terms of promoting local currency lending, the efse Df is working together with mantis, a consultancy providing expert forecasting and risk quantification services in frontier and emerging markets, and tcX, the currency exchange fund, a special purpose fund that provides otc derivatives to hedge the currency and interest rate mismatch that is created in cross-border investments between international investors and local borrowers in frontier and less liquid emerging markets. one of the pivots of this cooperation is the local currency yield curve monitor, an analytical tool to enhance knowledge of local currency lending opportunities.

IntroductIon40 Macro level Journey review operational results appendices

ApplieD reseArchthe efse Df lead-managed 11 applied research projects aimed at strengthening the financial sectors of the fund’s target countries and providing the fund with a clear picture of development finance impact, markets, trends and opportunities on the horizon. studies covered such key topics as agrilending and rural finance in kosovo and romania, but also served to gauge progress and necessary adjustments in previous areas of interest. the ‘over-indebtedness revisited in bosnia and herzegovina’ study, for instance, contrasted the current landscape of small enterprises with the findings of the previous over-indebtedness study in 2009 on micro clients. other projects included assessing mse lending opportunities in turkey, a mobile banking feasibility study in moldova, Albania and turkey, and a local currency lending feasibility study in georgia, Armenia and serbia.

the efse Df also strengthened its strategic partnerships in 2013, including with the central bank of Armenia (cbA), national bank of moldova, AcrA (private Armenian credit registry), and Azerbaijan microfinance Association (AmfA). the efse Df encouraged the use of exchanges and cross regional knowledge-sharing initiatives, for example by partnering with the mse fund for the menA region, sAnAD, and inviting representatives of the palestinian monetary Authority to join the workshop on the use of Armenian credit registry Data for future research activities of the cbA held in August 2013.

the efse Df’s technical assistance activities extended to plis in all 16 partner countries of the

fund. this brings the total number of projects approved and total volume of funds disbursed for

tA since the efse Df’s inception in 2006 to 226 and eur 9.8 million, respectively.

efse Df highlights

at a glaNCE

on-going projects under management:

65

languages in which the brochure “improve your financing decision” on risks of fX lending was published:

8

total volume of funds disbursed for tA since the efse Df’s inception:

eur 9.8 million

projects launched in 2013:

37

Average cost-sharing by plis:

32 %

41EFSE AnnuAl REpoRt 2013

showcase projects of the efse Df include the following:

AgriculturAl AnD rurAl finAncein 2013, the efse Df completed the development of an innovative agricultural risk assessment tool (cAt) for megabank ukraine. the implementation was accompanied by a series of workshops and trainings. megabank was very satisfied and pointed out that the joint development and integration of cAt – based on the initial needs assessment, along with supportive instruments – was a perfect example for the targeted approach towards maximising new market opportunities in an unfamiliar sector. As an efse partner lending institution in Azerbaijan, expressed interest in learning agrilending from megabank, an exposure visit by a delegation is planned for 2014.

responsible finAncefinancial empowerment through customer education – this, in a nutshell, is the idea behind the efse Df’s development of effective channels for plis to raise the financial literacy of their customer base. measures included educational brochures on foreign currency lending risks for micro and small enterprises (mses) and mortgage holders as well as slide presentations enabling end-borrowers to calculate the costs of housing and mse loans. the brochures were translated into eight languages; close to 200,000 copies will be distributed in eight efse partner countries in 2014.

housingthe efse Df supported farm credit Armenia in developing innovative housing microfinance products for rural households looking to build a house, purchase one or improve their current home. the consultant first conducted a market assessment study to obtain an overview of the current demand and supply of housing microfinance products and services in rural areas in Armenia. first results were made available in early march 2014.

brAnchless / mobile bAnkingthe technical workshop on ‘mobile financial services in the efse regions: What is the business case?’ was held in november 2013. it brought together representatives from 20 plis and sector institutions, providing an excellent opportunity for insightful exchange on the opportunities and challenges of mobile banking in the efse regions. the workshop also yielded practical tools for developing realistic business cases to advance products and services in a responsible and efficient manner. positive feedback across the board, an enriching learning experience, and high interest in follow-up tA cooperation with the efse Df: all delegates agreed that the workshop exceeded expectations by far.

introDuction42 mAcro level Journey operAtionAl results AppenDices

operAtionAl results

revieW

43EFSE AnnuAl REpoRt 2013

2013 2012

aSSEtS

gross loans to partner lending institutions 820,443,940 801,820,071

un-amortised discount (4,407,415) (5,028,186)

loan loss allowances (4,305,719) (8,021,534)

loans to partner lending institutions 811,730,806 788,770,351

interest accruals on loans 5,628,278 5,504,905

cash at bank 74,114,862 32,971,218

equity investments 4,478,167 5,193,280

share of investment in associates 1,474,058

other receivables 1,702,340 2,161,072

total assets 899,128,511 834,600,826

liabilitiES

notes 145,986,530 118,805,126

payable resulting from interest on notes 309,419 236,070

payable resulting from savings related to Double taxation treaties 4,065,186 6,160,086

Accrued expenses 3,226,691 3,091,232

Withholding tax payable 1,855,033 1,370,759

other payables 32,856,846 8,844,988

Distribution to holders of redeemable ordinary shares payable 14,425,958 8,398,589

net assets attributable to holders of redeemable ordinary A shares 285,553,036 287,492,040

net assets attributable to holders of redeemable ordinary b shares 93,940,221 93,940,222

total liabilities 582,218,920 528,339,112

EQuity

total share capital (c shares) 272,946,019 268,367,389

total share premium (c shares) 1,562,553 1,562,654

Available-for-sale reserve (c shares) 1,046,867 1,441,367

total retained earnings (c shares) 41,354,152 34,890,304

total equity (C shares) 316,909,591 306,261,714

total liabilities and equity 899,128,511 834,600,826

finAnciAl stAtements

bAlAnce sheetin eur as at 31 December

IntroductIon44 Macro level Journey review operational results appendices

2013 2012

rEvENuE

interest income on loans 35,369,985 38,202,159

interest income on deposits 64,728 64,689

Dividend income on equity investments 116,968 –

net change in discount amortisation 620,771 1,034,642

realised and unrealised gain on derivatives 6,239,144 12,059,752

realised and unrealised gain on exchanges 4,106,336 6,250,318

reversal of loan loss allowance 3,715,815 (2,326,126)

reversal of available-for-sale reserve during the year 596,525 –

other income 6,628,300 4,030,715

total investment income 57,458,572 59,316,149

EXPENSES

interest expenses on notes 3,878,168 3,045,689

Withholding tax on interest income 1,223,852 820,342

operating expenses 14,049,579 14,040,387

Development facility 1,159,620 1,129,808

realised and unrealised loss on derivatives 3,033,630 12,944,195

realised and unrealised losses on exchanges 6,907,153 6,178,060

other expenses 4,388,100 3,288,100

total operating expenses 34,640,102 41,446,581

operating profit before tax 22,818,470 17,869,568

savings related to Double taxation treaties (1,928,664) (2,136,522)

Distribution to holders of redeemable ordinary shares (14,425,958) (14,007,920)

Profit for the year 6,463,848 1,725,126

othEr CoMPrEhENSivE iNCoME

net gain on available-for-sale financial assets 202,025 454,115

reversal of available-for-sale reserve during the year (596,525)

other comprehensive income for the year, net of tax (394,500) 454,115

total comprehensive income for the year, net of tax 6,069,348 2,179,241

income stAtementin eur for the period 1 January to 31 December

45EFSE AnnuAl REpoRt 2013

cAsh floW stAtementin eur as at 31 December

2013 2012

oPEratiNg ProFit bEForE taX 22,818,470 17,869,568

adjustment for

un-amortised discount (620,771) (1,034,642)

loan loss allowance (3,715,815) 2,326,126

reversal of available-for-sale reserve (596,525)

foreign exchange conversion of usD shares (2,608,807)

operating profit before working capital changes 15,276,552 19,161,052

net (increase) / decrease in other accrued income and prepaid expenses

(123,373)

2,080,107

net (increase) / decrease in other receivables 458,732 (1,462,230)

net increase / (decrease) in accounts payable and accrued expenses (1,886,092) 1,893,758

net increase / (decrease) in other payables 24,011,858 (24,748,720)

savings related to Double taxation treaties (1,928,664) (2,136,522)

Withholding tax paid on interest income 484,274 (236,291)

Distributions paid to holders of redeemable ordinary shares (8,398,589) (14,197,979)

(increase) in share of investment in associates (556,920) –

Cash flow used in operating activities 27,337,778 (19,646,825)

Cash flow provided by investing activities

net (increase) in gross loans to partner lending institutions (18,623,869) (70,814,264)

Cash flow provided by investing activities (18,623,869) (70,814,264)

Cash flow provided by financing activities

cash received on notes issued / (redeemed / matured) * 27,181,404 12,798,586

cash received on shares issued 78,444,531 44,256,029

cash paid out on shares redeemed (73,196,200) –

Cash flow provided by financing activities 32,429,735 57,054,615

Net increase / (decrease) in cash and cash equivalents 41,143,644 (33,406,474)

opening cash and cash equivalents 32,971,218 66,377,692

Closing cash and cash equivalents 74,114,862 32,971,218

* net amount

IntroductIon46 Macro level Journey review operational results appendices

investments

outstAnDing investment portfoliosince inception in December 2005 total outstanding investment portfolio as at 31 December 2013: eur 826.2 million

outstAnDing investment portfolio by finAnciAl instrumentbased on total outstanding investment portfolio

total outstanding investment portfolio as at 31 December 2013: eur 826.2 million

senior loans continue to account for the majority of the portfolio. though the share of subordinated loans is slightly down, there have been no other significant changes compared to previous years.

in 2013, the net portfolio increased at a slower pace – eur 19.5 million – due to substantial repayments throughout the year. Disbursements in 2013 totalled a record of eur 211.3 million, whilst repayments totalled eur 184.3 million.

eur million

Dec 05 Dec 06 Dec 07 Dec 08 Dec 09 Dec 10 Dec 11 Dec 12 Dec 13

68244

377529 579 664 736 807 826

Kreisgra�k 52 x 52 mmGra�k rechts x = 120 mm, y = 70 mm Drehung – 110°

81.1 %

1.8 %

0.7 %

16.4 %

senior loans

subordinated loans

equity

hybrid capital

47EFSE AnnuAl REpoRt 2013

outstAnDing investment portfolio by countrybased on total outstanding investment portfolio

total outstanding investment portfolio as at 31 December 2013: eur 826.2 million

southeast europe (see)

european eastern neighbourhood region (enr)

cross country 2.4 %

georgia

Azerbaijan

Armenia

belarus

ukraine

moldova

9.0 %

5.6 %

4.8 %

4.4 %

2.5 %

1.2 %

serbia

bosnia and herzegovina

turkey

romania

Albania

kosovo

bulgaria

montenegro

croatia

fyr macedonia

24.2 %

12.3 %

9.1 %

7.0 %

4.2 %

3.3 %

2.8 %

2.5 %

2.3 %

2.4 %

serbia remains the fund’s single largest position. the share of the european eastern neighbourhood region reached 27.5 % of the efse portfolio (up from 23.8 % in 2012).

IntroductIon48 Macro level Journey review operational results appendices

Kreisgra�k 52 x 52 mmGra�k rechts x = 120 mm, y = 70 mm Drehung – 145°

outstAnDing investment portfolio by proDuctbased on total outstanding investment portfolio

total outstanding investment portfolio as at 31 December 2013: eur 826.2 million

the share of rural micro and small enterprise credit lines to financial institutions – including the purpose of funding agriculture clients – increased substantially in the year under review – from 10 % in 2012 to 13.8 % by year-end 2013. the share of housing loans was down somewhat to 21.5 % (from 22.7 % in 2012).

64.7 %

13.8 %

micro and small enterprise loans (urban)

micro and small enterprise loans

(rural)

21.5 %housing loans

Kreisgra�k 52 x 52 mmGra�k rechts x = 120 mm, y = 70 mm Drehung – 120°

outstAnDing investment portfolio by currencybased on total outstanding investment portfolio

total outstanding investment portfolio as at 31 December 2013: eur 826.2 million

the share of local currency loans increased slightly to 2.1 % as new local currency portfolios were added in Albanian lek and Azerbaijani manat. further local currency loan deals are in the pipeline for 2014.

* 0.9 % AZn (Azerbaijani manat) 0.5 % ron (romanian new leu) 0.2 % All (Albanian lek) 0.2 % AmD (Armenian dram) 0.2 % mkD (macedonian denar) 0.1 % mDl (moldovan leu)

74.5 %

2.1 %*

23.4 %

eur

usD

local currency

49EFSE AnnuAl REpoRt 2013

funDing

committeD funDs from investors total volume of committed funds from investors as at 31 December 2013: eur 961.8 million

eur million

rollovers of redeemed funds and new commitments totalling eur 118 million in 2013 demonstrate continued investor confidence in the efse’s strategy and potential.

for the second consecutive year, the fund mobilised large sums from private investors, increasing the leverage of Dfi / ifis and donor contributions. the fund also succeeded in promoting us dollar denominated notes and shares, which optimise its asset / liability management and offer an attractive alternative for investors.

Dec 05 Dec 06 Dec 07 Dec 08 Dec 09 Dec 10 Dec 11 Dec 12 Dec 13

148352

527642 729 759 827 873 962

investor commitments by investment clAssAs at 31 December 2013

investment clAss volume (eur million) shAre (%)

notes 146.8 15.3

A shares 394.2 41.0

b shares 95.4 9.9

c shares 325.4 33.8

total 961.8 100.0

Subscribed 843.2

IntroductIon50 Macro level Journey review operational results appendices

investors by type of investment clAssAs at 31 December 2013

NotES

crédit coopératif

espA vinis microfinance

omidyar-tufts

sal. oppenheim

steyler bank

versorgungsfonds des ministerium der finanzen land brandenburg

other private investors

private investors via Deutsche bank

private investors via sal. oppenheim

a SharES – SENior traNChE

bn&p – good growth fund

ebrD

eib

fmo

ifc

kfW

oeeb

Waterloo foundation

other private investors

b SharES – MEZZaNiNE traNChE

central bank of Armenia

ebrD

eib

finance in motion

fmo

ifc

kfW

oeeb

C SharES – juNior traNChE

central bank of Armenia

european commission

government of Austria (ADA)

government of Denmark (DAniDA)

government of germany (bmZ)

government of switzerland (sDc)

oeeb

republic of Albania

51EFSE AnnuAl REpoRt 2013

efse Development fAcility

totAl scope of Activitiesbased on total project volume

CuMulativE, FroM iNCEPtioN oF thE EFSE dEvEloPMENt FaCility

iN 2006 to 31 dECEMbEr 2013 2013 ApprovAls

volume (Eur) Share (%) volume (eur) share (%)

Agricultural finance 434,502 4.4 33,240 1.9

(fund) market development 388,314 4.0 – 0.0

comprehensive capacity building 1,197,574 12.2 160,096 9.0

business and product development 1,564,349 16.0 273,756 15.4

responsible finance 1,449,520 14.8 407,763 22.9

local currency finance 628,362 6.4 327,468 18.4

trainings sponsorship 355,740 3.6 120,000 6.7

internal controls and auditing 206,900 2.1 – 0.0

risk and delinquency management 1,688,274 17.2 229,891 12.9

impact assessment 780,729 8.0 – 0.0

management accounting 401,084 4.1 – 0.0

mfi transformation 482,378 4.9 109,236 6.1

housing finance 51,895 0.5 45,368 2.5

other 173,689 1.8 75,000 4.2

total 9,803,310 100.0 1,781,818 100.0

in 2013, the efse Development facility (Df) managed 65 projects totalling eur 3.73 million – up from 47 projects with a total volume of eur 1.5 million in 2012. the efse Df has three main areas of focus: first, tailored support to the fund’s partner lending institutions as they grow and reach out to end borrowers (135 projects since inception); second, activities which strengthen the financial sector as a whole (21 projects since inception); and, third, applied research on innovative financial topics (35 studies since inception). A comprehensive impact study was launched in 2013 to further refine strategic and tactical approaches towards maximising impact and outreach. first actionable insights are expected in 2014.

IntroductIon52 Macro level Journey review operational results appendices

the efse Development facility (Df) has so far implemented projects in all 16 efse target countries, in partnership with 71 partner lending institutions throughout the target regions. the efse Df’s technical assistance activities focus on six core themes: responsible finance, mse finance, rural (including agricultural) finance, mobile / branchless banking, local currency lending and housing finance.

tA proJect Distribution by countrybased on number of projects

cumulative, from inception of the efse Development facility in 2006 to 31 December 2013

bosnia and herzegovina

kosovo

republic of moldova

romania

montenegro

serbia

regional

Armenia

Albania

Azerbaijan

ukraine

georgia

fyr macedonia

turkey

croatia

belarus

bulgaria

21.5 %

16.4 %

14.0 %

8.4 %

7.2 %

6.7 %

6.3 %

5.5 %

4.6 %

3.1 %

2.4 %

1.3 %

1.2 %

1.1 %

0.1 %

0.1 %

0.1 %

53EFSE AnnuAl REpoRt 2013

Donor contributions, which supplement the funding through the efse’s profits, continue to enable the efse Development facility to secure technical assistance where it is needed and where it achieves the greatest impact. Approximately 70 % of the funds are dedicated to institutional technical assistance, i. e. capacity building projects at partner lending institutions. the balance is accounted for by financial sector technical assistance and applied research projects.

the cost of technical assistance provided by the efse Development facility is partially borne by the partner lending institutions (plis) receiving the assistance, an approach that maximises impact and reinforces ownership. in 2013 as well pli contributions averaged about 30 % of total technical assistance and training costs. the share of costs borne by partner lending institutions ranges between 5 % and 70 %, depending on the health and financial strength of the partner lending institution.

tA funDing contributions by funDing sourcebased on amounts approved

All projectscumulative, from inception of the efse Development facility in 2006 to 31 December 2013

individual tA projects onlycumulative, from inception of the efse Development facility in 2006 to 31 December 2013

volume (eur million) shAre (%)

total NuMbEr oF ProjECtS: 226

total project budget 9.8 100.0

partner contribution (plis and sector institutions) 2.0 20.4

efse waterfall (profits) 4.8 49.0

efse Df donors (and 3rd parties) 3.0 30.6

volume (eur million) shAre (%)

NuMbEr oF ProjECtS: 157

project budget 6.9 100.0

pli contribution 2.0 29.0

efse waterfall (profits) 2.5 36.2

efse Df donors (and 3rd parties) 2.4 34.8

IntroductIon54 Macro level Journey review operational results appendices

Development impAct

outstAnDing sub-loAn portfolio since inception in December 2005 total outstanding sub-loan portfolio as at 31 December 2013: eur 768.1 million total outstanding number of sub-loans as at 31 December 2013: 132,947

the headway made in broadening the efse’s geographic scope, with increased investments in the european eastern neighbourhood region, further supported the upward trend of sub-loan portfolio growth in 2013. both total number and total volume of loans grew at a similar pace, and substantially, by 19.4 % and 20.3 %, respectively versus 2012.

totAl outstAnDing sub-loAn portfolio (eur million) totAl outstAnDing number of sub-loAns (thousAnDs)

Dec 05 Dec 06 Dec 07 Dec 08 Dec 09 Dec 10 Dec 11 Dec 12 Dec 13

volume of sub-loans number of sub-loans

800

700

600

500

400

300

200

100

0

160

140

120

100

80

60

40

20

0

55EFSE AnnuAl REpoRt 2013

2013 2012

outstanding sub-loan portfolio to end-borrowers (Eur million) 768.1 638.1

micro and small enterprise loans – urban / rural 611.2 471.3

housing loans 156.9 166.7

Number of active end-borrowers 132,947 111,353

micro and small enterprise loans – urban / rural 125,303 102,072

housing loans 7,644 9,281

average outstanding sub-loan amount (Eur) 5,778 5,730

total sub-loan volume disbursed (Eur million) 1,033.3 425.3

micro and small enterprise loans – urban / rural 995.3 387.4

housing loans 38.1 38.0

total number of sub-loans disbursed 121,422 49,649

outstAnDing sub-loAn portfolio by proDuctAs at 31 December

sub-loAn Disbursements by economic sector in 2013 – micro AnD smAll enterprise (mse) loAns only

total number of mse sub-loans disbursed in 2013: 120,214total volume of mse sub-loans disbursed in 2013: eur 995.3 million

17.1 %30.2 %

35.0 %20.1 %

23.9 % 30.3 %

24.0 % 19.4 %

services trade

industry Agriculture

based on number of mse sub-loans disbursed

based on volume of mse sub-loans disbursed

compared to 2012, the year under review saw a notable increase in sub-loans dedicated to agriculture and industry. Whilst the former’s share grew from 14.5 % to 20.1 % in volume terms (from 29.8 % to 35.0 % in terms of number of sub-loans), the latter’s increased from 12.7 % to 17.1 %.

IntroductIon56 Macro level Journey review operational results appendices

sub-loAn Disbursements by siZe in 2013 – micro AnD smAll enterprise (mse) AnD housing loAns

total number of mse and housing sub-loans disbursed for the year to date as at 31 December 2013: 121,422total volume of mse and housing sub-loans disbursed for the year to date as at 31 December 2013: eur 1.0 billion

sub-loAn Disbursements by purpose in 2013 – micro AnD smAll enterprise (mse) AnD housing loAns

total volume of mse sub-loans disbursed as at 31 December 2013: eur 995.3 milliontotal volume of housing sub-loans disbursed as at 31 December 2013: eur 38.1 million

45.2 %

23.3 %

0.2 %

90.6 %

15.1 %

53.4 %

2.9 %

39.7 %

96.9 %

23.3 %

> eur 50,000 eur 20,000 – eur 50,000 < eur 20,000

mixed Working capital

fixed asset

purchase construction home improvement

based on number of mse and housing

sub-loans disbursed

mse loans

based on volume of mse and housing sub-loans disbursed

housing loans

in terms of both total number and volume, the vast majority of sub-loans do not exceed eur 20,000, which is the microfinance threshold for the efse target regions. Where these loans accounted for 85.6 % percent of the number of loans and 42.0 % of total sub-loan volume, respectively, in 2012, they account for 90.6 % and 53.4 %, repectively, in 2013.

the share of mixed purpose loans increased considerably, from 28.4 % in 2012 to 39.7 % by year-end 2013. Whereas home improvement was the focus of housing loans in 2012, 2013 saw a marked increase in loans used for home acquisition.

6.4 %

3.0 %

57EFSE AnnuAl REpoRt 2013

Whilst local currency lending rose overall throughout 2013 in line with the efse’s strategy to reduce lender exposure to fX risks, the share of sub-loans issued in turkish lira increased substantially – it effectively tripled from 5.2 % in 2012 to 15.7 % at year-end 2013.

outstAnDing sub-loAn portfolio by currencybased on total outstanding sub-loan portfolio

total outstanding sub-loan portfolio as at 31 December 2013: eur 768.1 million

turkish lira

bosnian convertible mark

euro (as local currency)

euro (currency board)

romanian new leu

Azerbaijani manat

Albanian lek

georgian lari

belarussian ruble

ukrainian hryvnia

macedonian denar

moldovan leu

bulgarian lev

Armenian dram

euro (as foreign currency)

united states dollar

15.7 %

9.2 %

6.8 %

5.8 %

2.9 %

2.5 %

1.8 %

1.8 %

1.3 %

1.1 %

1.1 %

0.7 %

0.4 %

0.2 %

35.7 %

13.0 %

IntroductIon58 Macro level Journey review operational results appendices

country

albaNia commercial banks banka kombetare tregtare

banka kombetare tregtare, kosovo branch

credins bank sh. a.

microcredit organisations noA sh. a.

microfinance banks procredit bank sh. a.

arMENia commercial banks AcbA – creDit Agricole bAnk cJsc

ArArAtbAnk oJsc

byblos bank Armenia cJsc

converse bank cJsc

inecobank cJsc

nonbank financial institutions AcbA leasing co cJsc, Armenia

aZErbaijaN commercial banks bank respublika, oJsc

microcredit organisations fincA AZerbAiJAn non-bank credit organization lle

microfinance banks Accessbank cJsc

bElaruS commercial banks belorusian-russian belgazprombank Joint stock

boSNia aNd hErZEgoviNa

commercial banks intesa sanpaolo banka d. d.

komercijalna banka A. D. banja luka

nlb banka d. d., tuzla

nlb razvojna banka a. d., banja luka

nova banka AD banja luka

raiffeisen bank d. d. bosna i hercegovina

sberbank bh d. d. sarajevo

microcredit organisations mcf eki

mcf mi-bospo

mcf sunrise

microcredit company mikrofin

pArtner mikrokreDitnA fonDAciJA tuzla

microfinance banks mf banka a. d. banja luka

procredit bank d. d.

overvieW of pArtner lenDing institutions by country

pArtner lenDing institutions

59EFSE AnnuAl REpoRt 2013

country

bulgaria commercial banks raiffeisenbank (bulgaria) eAD

microfinance banks procredit bank (bulgaria) AD

Croatia commercial banks Zagrebacka banka d. d.

Fyr MaCEdoNia commercial banks halkbank AD, skopje

nlb tutunska banka AD skopje

microfinance banks procredit bank AD skopje

gEorgia commercial banks Jsc bank of georgia

Jsc bank republic

microfinance banks Jsc procredit bank, georgia

koSovo commercial banks nlb prishtina sh. a.

microcredit organisations kep trust

kreditimi rural i kosoves llc

microfinance banks procredit bank kosovo

Moldova commercial banks bc moldova Agroindbank s. A.

microcredit organisations Jv mfo microinvest llc

microfinance banks cb procredit bank s. A.

MoNtENEgro commercial banks crnogorska komercijalna banka

erste bank AD podgorica

hipotekarna banka A. D.

nlb montenegrobanka a. d. podgorica

microcredit organisations mfi Alter modus llc

roMaNia commercial banks banca transilvania s. A.

microcredit organisations patria credit ifn s. A.

s.c. opportunity microcredit romania ifn s. A. – omro

microfinance banks s. c. procredit bank s. A.

nonbank financial institutions Agricover creDit ifn s. A.

IntroductIon60 Macro level Journey review operational results appendices

overvieW of pArtner lenDing institutions by country

country

SErbia commercial banks banca intesa a. d. beograd

cacanska banka a. d., cacak

komercijalna banka AD beograd

rAiffeisen bAnkA AD beogrAD

sberbank serbia a. d. beograd

unicredit bank Jsc

microfinance banks opportunity bank A. D., novi sad

procredit bank a. d. belgrade

nonbank financial institutions intesa leasing d. o. o., beograd

turkEy commercial banks Alternatifbank A. s.

fibAbAnkA A. s.

sekerbAnk t. A. s.

nonbank financial institutions garanti finansal kiralama A. s.

ukraiNE commercial banks megabank, pJsc

CroSS CouNtry nonbank financial institutions procredit holding Ag

tcX tcX

61EFSE AnnuAl REpoRt 2013 61efse AnnuAl report 2013

AppenDices

IntroductIon62 Macro level Journey review operational results appendices

board of Directors

investment committee

Advisory group

fund management and management of the efse Development facilitycustody and

fund Administration

efse Development facility committee

orgAnisAtionAl structure

initiator and lead investor:

QuAlifieD pArtner lenDing institutions

generAl shAreholDer Assembly

commercial banks microfinance institutions others

regional offices

micro AnD smAll enterprises privAte householDs

investment & technicAl AssistAnce

trAnsAction mAnAgement

63EFSE AnnuAl REpoRt 2013

boArD of Directors AnD commitees

from left to rightDr. christoph Achini, franz-Josef flosbach, marc schublin, klaas bleeker, peter reiniger, roland siller, monika beck (chairperson), syed Aftab Ahmed, Dr. Jochen böhmer

boArD of Directors

IntroductIon64 Macro level Journey review operational results appendices

from left to rightulrike lassmann, peter reiniger, monika beck (chairperson), karlo de Waal, syed Aftab Ahmed

from left to righthans ramm, kristin Duchâteau, ulrike lassmann (chairperson), eva van den heuvel

investment committee

efse Development fAcility committee

65EFSE AnnuAl REpoRt 2013

efse ADvisory group

the Advisory group to the efse’s board of Directors comprises high-ranking representatives of the central banks in the efse’s target regions. serving as a link to local realities, concerns and needs, its members share local experiences and convene to make recommendations with regard to fund policies and operations. the Advisory group plays a pivotal role in forging successful regional cooperation, which has become even more important in developing a joint approach towards mitigating the risks made evident in the aftermath of the global financial crisis and in the unfolding eurozone debt situation.

IntroductIon66 Macro level Journey review operational results appendices

www.efse.lu

contAct point for Donor Agencies

kfW initiator and lead investormonika beck palmengartenstr. 5 – 9 60325 frankfurt am main germany t: +49 (0)69 7431 4069 f: +49 (0)69 7431 4069 e: [email protected]

contAct point for investors

internAtionAl finAnciAl institutionskfW initiator and lead investormonika beck palmengartenstr. 5 – 9 60325 frankfurt am main germany t: +49 (0)69 7431 4069 f: +49 (0)69 7431 4069 e: [email protected]

privAte investorsoppenheim Asset management services s. à r. l.fund managerthomas Albert4, rue Jean monnet 2180 luxembourg luxembourgt: +352 (0)221 522-450 f: +352 (0)221 522-9450 e: [email protected]

contAct point for generAl inQuiries

finance in motion gmbhfund Advisorsylvia Wisniwskitheodor-stern-kai 1 60596 frankfurt am main germany t: +49 (0)69 977 876 50 50 f: +49 (0)69 977 876 50 10 e: [email protected]

contAct points for pArtner lenDing institutions

AlbAniA, bosniA AnD herZegovinAfinance in motion gmbhfund Advisorkralja tvrtka 12 / 2 71000 sarajevo bosnia and herzegovina t: +387 (0)33 56 11 90 f: +387 (0)33 56 11 91 e: [email protected]

[email protected]

ArmeniAfinance in motion gmbhfund Advisor67, hanrapetutyan street 0070 yerevan Armenia t: +374 11 977 900 e: [email protected]

get in touch

2 Mission

3 Key Figures 2013

4 letter from the chairperson of the board of Directors

6 Greetings

8 letter from the Fund Manager and Fund Advisor

10 A macro perspective of Mse finance – the european eastern neighbourhood region

14 A macro perspective of Mse finance – southeast europe

18 A Journey throuGh the reGions 20 belarus

21 ukraine

22 Moldova

23 romania

24 serbia

25 croatia

26 bosnia and herzegovina

27 Montenegro

28 Kosovo

29 Albania

30 Fyr Macedonia

31 bulgaria

32 turkey

33 Georgia

34 Azerbaijan

35 Armenia

36 revieW oF investMent AnD DevelopMent FAcility operAtions

36 investment operations

39 eFse Development Facility – highlights 2013

42 operAtionAl results 43 Financial statements

46 investments

49 Funding

51 eFse Development Facility

54 Development impact

58 partner lending institutions

61 AppenDices 62 organisational structure

63 board of Directors and committees

66 contacts

Missioncontents

the eFse aims to foster economic development and prosperity in the southeast europe region * and in the european eastern neighbourhood region ** through the sustainable provision of additional development finance, notably to micro and small enterprises and to private households, via qualified financial institutions.

in pursuing its development goal, the eFse will observe principles of sustainability and additionality, combining development and market orientations.

Mission & contents

* southeast europe in the context on this Annual report comprises Albania, bosnia and herzegovina, bulgaria, croatia, Fyr Macedonia, Kosovo (this designation is without prejudice to positions on status, and is in line with unsc 1244 and the isJ opinion of the Kosovo Declaration of independence), Montenegro, romania, serbia and turkey.

** the european eastern neighbourhood region in the context of this Annual report comprises Armenia, Azerbaijan, belarus, Georgia, the republic of Moldova and ukraine.

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67eFse AnnuAl report 2013

AZerbAiJAn, croAtiA, roMAniAFinance in Motion GmbhFund Advisortheodor-stern-Kai 160596 Frankfurt am MainGermanyt: +49 (0)69 977 876 50 0 F: +49 (0)69 977 876 50 10 e: [email protected]

[email protected] [email protected]

bulGAriA, MonteneGroFinance in Motion GmbhFund Advisorbulevar svetog petra cetinjskog 114 81000 podgorica Montenegro t: +382 (0)20 22 83 41 F: +382 (0)20 22 83 40 e: [email protected]

[email protected]

Fyr MAceDoniAFinance in Motion GmbhFund AdvisorMaksim Gorki 20 / 3 1000 skopje Fyr Macedonia t: +389 (0)2 31 32 628 F: +389 (0)2 31 32 627 e: [email protected]

GeorGiAFinance in Motion GmbhFund Advisor 24 rustaveli Avenue, iii Floor 0108 tbilisi Georgia t: +995 (0)322 611 158 F: +995 (0)322 661 158 e: [email protected]

KosovoFinance in Motion GmbhFund AdvisorZija shemsiu 6 (ulpiana) 10000 prishtina Kosovo t: +381 (0)38 54 41 08 F: +381 (0)38 54 41 09 e: [email protected]

MolDovA, belArusFinance in Motion GmbhFund Advisor25, M. banulescu bodoni str., 3rd floor, room 31 MD – 2012 chisinau republic of Moldova t: +373 (0)22 54 46 26 t: +373 (0)22 54 46 26 e: [email protected]

[email protected]

serbiAFinance in Motion Gmbh Fund AdvisorAirport city, omladinskih brigada 90v, building 1700, 8th floor11070 belgradeserbiat: +381 (0)11 22 89 058F: +381 (0)11 22 89 026e: [email protected]

turKeyFinance in Motion Gmbh Fund Advisorbuyukdere caddesi no: 237, noramin is Merkezi A10334398 Maslak, sariyer, istanbulturkeyt: +90 212 286 03 21F: +90 212 286 03 22e: [email protected]

uKrAineFinance in Motion Gmbh Fund Advisorshovkovichna street 21, office 301024 Kyivukrainet: +380 (0)44 451 44 - 51e: [email protected]

EFSE – Supporting 16 EconomiES on thEir way to growthAnnuAl report 2013

no. 6armenia stands at 6 in the

ranking of 189 economies on the

ease of starting a business

AM

DisclAiMer

the european Fund for southeast europe is a specialised investment fund governed by luxembourg law

and is reserved for institutional, professional or other well-informed investors as defined by luxembourg

law. the issue document or the assets held in the Fund have, however, not been approved or disapproved

by any authority. the information given herein constitutes neither an offer nor a solicitation of any

action based on it, nor does it constitute a commitment of the Fund to offer its shares to any investor. no

guarantee is given as to the completeness, timeliness or adequacy of the information provided herein.

no investment may be made except upon the basis of the current issue document of the Fund, which is

obtainable free of charge from oppenheim Asset Management services s. à r. l., 4 rue Jean Monnet,

l - 2180 luxembourg.

shares or notes of the Fund are not for distribution in or into the united states of America, canada, Japan

or Australia or to any u. s. person or in any other jurisdiction in which such distribution would be

prohibited by applicable law. All forward-looking statements have been compiled on a best efforts basis,

taking into account multiple variables which may be subject to change, including, without limitation,

exchange rates, general developments in banking markets and regulations, interest rate benchmarks, and

others. Actual developments could differ from the expectations expressed in forward-looking statements.

past performance is not a reliable indicator of future results. prices of shares and the income from them

may fall or rise and investors may not get back the amount originally invested. the Fund is under no

obligation to update or alter its forward-looking statements whether as a result of new information, future

events, or otherwise.

neither the Fund nor any of its shareholders, directors, officers, employees, advisors or agents makes any

representation or warranty or gives any undertaking of any kind, express or implied, or, to the extent

permitted by applicable law, assumes any liability of any kind whatsoever, as to the timeliness, adequacy,

correctness, completeness or suitability for any investor of any opinions, forecasts, projections,

assumptions and any other information contained in, or otherwise in relation to, this document or assumes

any undertaking to supplement any such information as further information becomes available or in

light of changing circumstances. the content of this information is subject to change without prior notice.

this document does not necessarily deal with every important topic or cover every aspect of the topics

with which it deals. the information in this document does not constitute investment, legal, tax or any

other advice. it has been prepared without regard to the individual financial and other circumstances

of persons who receive it.

© european Fund for southeast europe 2014. All rights reserved.

translation, reprinting, transmission, distribution, presentation, use of illustrations and tables or

reproduction or use in any other way is subject to permission of the copyright owner and acknowledgement

of the source.

iMprint

publisher european Fund for southeast europe (eFse)

concept / lAyout Finance in Motion Gmbh (www.finance-in-motion.com)

hilger & boie Design (www.hilger-boie.de)

proDuction Joh. Wagner & söhne KG (www.druckerei-wagner.com)

photoGrAphs peter Grosslaub (www.trendshots.com)

kantver (www.fotolia.de)

pAper recy®satin (www.papyrus.com)

to download or order hardcopies of this Annual report, please go to www.efse.lu

tr

our investors

Donor AGencies

European Investment Fund and KfW as Trustees for theEuropean Commission

internAtionAl FinAnciAl institutions

privAte institutionAl investors

versorgungsfonds des  Ministeriums der Finanzen land brandenburg

6armenia stands at 6 in the

ranking of 189 economies on the

ease of starting a business

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Al

the FunD’s other privAte investors pArticipAte viA