The Open Source IP PBX

Niche Product or Disruptive Technology?

January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com

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Open Source in the SMB

Are you already using any open source software?• Linux servers

– File servers– Web Servers– Mail Servers– Desktops

• Applications– SugarCRM– MySQL– OpenOffice

January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com

More Common OSS Projects

• GAIM/Pidgin• Firefox• Thunderbird• Filezilla• VNC• Bugzilla• ClamAV• Putty• IPCop/M0n0Wall/pfSense/Smoothwall

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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com

Open Source Telephony Projects

• SIPx• CallWeaver• FreeSwitch• Asterisk• trixbox / Elastix• FreePBX• VoiceONE• VICIDial

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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com

Can you rely on OSS Telephony?

• Stability / Reliability– Hundreds of thousands of businesses running today

• Support– Hundreds of certified support technicians

• Digium & Fonality both have training programs

– Paid support options from parent companies• Digium & Fonality both have paid support options

• Certified Hardware– Heavy duty testing ensures interoperability

• Enterprise-ready hardware– Digium, Rhino, PIKA, Sangoma, Polycom, Aastra

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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com

Is OSS Telephony just a fad?

• Are these just a niche or fad product?– Huge investments by big companies

• Matrix Partners• Intel Capital

– Companies are building commercial products on top of the open source components

• Fonality PBXtra / trixbox Pro• Digium Asterisk Business Edition• Numerous appliances coming to market

– Fonality, Digium, 3Com, PIKA, Rhino, Xorcom

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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com

Is it a disruptive technology?

• Brings Fortune 500 PBX features to the SMB• Enables advanced features previously unavailable

– Branch offices– Telecommuters– VoIP Service Providers– Queues / Conference Rooms / Follow-Me– Softphones

• Intra/Extra Company Connections• Pricing is far less than legacy systems

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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com

Allows new class of resellers

• PBX systems have always been the domain of legacy resellers/VAR’s

• IP PBX system can now be installed by IT Techs– Systems are easy to install and configure– Runs on existing data network– Utilizes TCP/IP– Uses commodity PC hardware– Interfaces through existing switches and firewalls– This is the domain of the IT Consultant!

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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com

OSS PBX Systems Evolve

• Systems are evolving at a rapid pace– New features– Greater reliability– Easier maintenance– Easier to support– VoIP quality is improving– More companies providing training

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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com

All Roads Lead to OSS!

• Is OSS Telephony right for the SMB?– Pricing is great– Features are incredible– Consultants are getting trained– Parent companies offer support– Parent companies certifying hardware– Systems are getting easier to use

• The time is now right to consider an OSS telephony platform!

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