eigenbetrieb it- und organisationsdienstleistungen dresden eu service directive updated work plan...
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EigenbetriebIT- und Organisationsdienstleistungen Dresden
EU Service Directive
updated work plan and basics of the final document
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Agenda, 21.03.2012, Berlin
Workplan for 2012 (M. Breidung)
final document - main aspects and basic assumptions (M. Breidung)
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Workplan 2012
expected output: final document„Recommondations how to deal with the Service Directive“ as a city, especially technical implementation?“ (working titel)
Three further meetings:– Berlin: Basic discussion– Belfast: first discussion of the draft paper– Wien: presentation of the final document
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Agenda, 21.03.2012, Berlin
Workplan for 2012 (M. Breidung)
Final document - main aspects and basic assumptions (M. Breidung)
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Position Paper
The Service Directive means a new paradigm to public authorities.
We cities have to fulfill the requirements of the Service Directive.
To modernise the municipal authorities it is usefull to change more than the minimum requriement of the Service Directive.
We cities understand the service Directive to modernise our authorities in the sense of the Digital Charter.
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – new paradigm
The transaction costs of authoritiy precedures partly change over to the PSC as well as the municipal authorities
Example: business registration
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – new paradigm
The applicant don‘t need to deal with all authorities any longer – the public authorities have to coordinate themself as back offices according to the request
It is supposed that the Front Office to the applicant is the PSC
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – new paradigm
From a cities perspektive it could be usefull to establish a municipal front office, because the Front Office to the applicant is not only the PSC.
There are also direct relationships, for instance the administrative decision
Only a few municipalites have Front Offices.
Why?
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – new paradigm
Eurocities appreciate the pradigm shift to ease the usage of authority services for the business/citizen:– Minimize the transaction costs for the business/citizen– Establishing PSC‘s for certain requests
The cities should know about the need to analyse the administrative procedures behind the requests to find out which authorities have to cooperate in a specific situation.
The cities have to know about the legal regulation for their member states (for instance the Saxony PSC act)
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Processes touched by the Services Directive in Germany
Saxony List of 202 processes
Rhineland-Palatinate List of 238 processes
Schleswig-Holstein List of 159 processes(on basis of list from RP with grouping)
Thuringia List of 367 processes(on basis of list from RP with further differentiation)
Brandenburg List of 37 processes
Hamburg Assistant determines list of relevant processes separately for each case -> overall list cannot be compiled with reasonable effort
Berlin Assistant determines list of relevant processes separately for each case -> overall list cannot be compiled with reasonable effort
Baden-Württemberg Processes defined for occupational groups, but no list for all groups can be generated -> overall list cannot be compiled with reasonable effort
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Processes touched by the Services Directive in Saxony
Administrative procedures with relevance for the Services Directive in Saxony
Process models in PICTURE notation: 66
Graphic process networks per case: 10
Local municipal implementation
92% of all Saxon municipalities work with the process register
EU-SD-relevant: 202(structured entries in Saxon process register)
50% of all Saxon municipalities have completed local adaptation
State: 99
Municipal: 30
Chambers: 73
The interesting ones for us cities
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Municipal processes touched by the Services Directive in Saxony
Process Admin. level 1 Issuing of pharmacy certificate District 2 Exceptional approval under Sundays and Public Holidays Law District 3 Instruction in accordance with Infection Protection Law District 4 Confirmation of licence for animal husbandry District 5 Granting of licence for commercial animal husbandry District 6 Alteration of free movement permit for EU foreigners (conditions) District 7 Issuing of free movement permit for EU foreigners District 8 Issuing of public health attestation District 9 Issuing of health certificate District 10 Issuing of authority to transport a corpse District 11 Amendment of estate agent licence to ¤34c GewO District 12 Granting of estate agent licence to ¤34c GewO District 13 Unregistering of a medical occupation District 14 Registering of a medical occupation District 15 Granting of pawnbroker licence District 16 Amendment of registration of a medical occupation District 17 Registration of a veterinary practice pharmacy District 18 Granting of animal exhibition permit District
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Municipal processes touched by the Services Directive in Saxony
19 Granting of auctioneer's licence District 20 Registering of an auction announcement District 21 Granting of a period of extension for cremations District 22 Issuing of non-recurrent publican's licence City 23 Application for certificate of good conduct City 24 Granting of publican's licence City 25 Unregistering of a business City 26 Registering of a business City 27 Amendment of business registration City 28 Granting of information from the business register City 29 Granting of permit to conduct business without permanent offices City 30 Approval of extended opening hours City 31 Granting of special permit to use public traffic spaces, street trader City 32 Granting of special permit to use public traffic spaces, shops/restaurants City 33 Extension of special permit to use public traffic spaces, shops/restaurants City 34 Granting of special permit to use public traffic spaces, event promotion City 35 Trader's permit for weekly markets City
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Position Paper
The Service Directive means a new paradigm to public authorities.
We cities have to fullfil the requirements of the Service Directive.
To modernise the municipal authorities it is usefull to change more than the minimum requriement of the Service Directive.
We cities understand the service Directive to modernise our authorities in the sense of the Digital Charter.
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Open a hairdresserbusiness in Berlin (2011)
20/06/2011 | Dresden | EUROCITIES Knowledge Society Forum
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Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – meet the requirements
What cities have to do to meet the minimum requirements, regarding the technical implementation? Answer following questions for your municipality:– How the end user and/or the official PSC will be
informed wich application forms has to filled in and which documents should be provided? Are all information provided?
– Knowledge about the relevant administrative procedures.
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – meet the requirements
What cities have to do to meet the minimum requirements , regarding the technical implementation? Answer following questions for your municipality:– How to represent, sign and exchange electronic
documents? – Electronic Applicationforms, Electronic Documents,
Electronic Signature, (E-Payment)– Access to the internal market information system (IMI)
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – meet the requirements
What cities have to do to meet the minimum requirements , regarding the technical implementation? Answer following questions for your municipality:– How the electronic documents could be safely stored
and retrieved ?
– E-Safe
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – meet the requirements
Eurocities recommend cities to provide the sufficient components for the Service Directive. At least the components:– E-Applicationforms– E-Documents– E-Signature– E-Safe– E-Paymentfor all related administrative procedures.
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Link to SPOCS
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Link to SPOCS
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Final Paper
The Service Directive means a new paradigm to public authorities.
We cities have to fullfil the requirements of the Service Directive.
To modernise the municipal authorities it is usefull to change more than the minimum requriement of the Service Directive.
We cities understand the service Directive to modernise our authorities in the sense of the Digital Charter.
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – change more
– Are more useful use cases for the needed components (E-Applicationforms, E-Documents, E-Signature,E-Safe, IMI also PSC) to extent posibilities, like:
– “Dreck-weg-Telefon” (mud-away-telefone)– ...?
(Short Brainstorming about realised ore thinkable use cases)
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – change more
– Example “Dreck-weg-Telefon” (mud-away-telefone)
Front Office
E Documents
District Offices
Departments (environmental, green space, fire, regulatory )
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Position Paper
The Service Directive means a new paradigm to public authorities.
We cities have to fullfil the requirements of the Service Directive.
To modernise the municipal authorities it is usefull to change more than the minimum requriement of the Service Directive.
We cities understand the service Directive to modernise our authorities in the sense of the Digital Charter.
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Dr. Michael Breidung [email protected]
www.dresden.de/ebito
Eigenbetrieb IT- Dienstleistungen DresdenEigenbetriebIT- und Organisationsdienstleistungen Dresden
Service Directive – EU funding for cities?
SPOCS is located on an state level