ek-06-2-04 r. eric kramers senior project officer the atlas of canada natural resources canada...

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EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: [email protected] The Atlas of Canada User-Centred Development and Evolution

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Page 1: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

R. Eric KramersSenior Project OfficerThe Atlas of Canada

Natural Resources CanadaE-mail: [email protected]

The Atlas of CanadaUser-Centred Development and Evolution

The Atlas of CanadaUser-Centred Development and Evolution

Page 2: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

AgendaAgenda

• The role of the Atlas of Canada

• What kind of maps do we have

• The user- centred design approach

• Atlas’ mapping UI development

– Our old approach

– The new approach

– Examples

• Questions

Page 3: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

The Atlas of Canada Today

Our Role

The Atlas of Canada Today

Our Role

• Present topical / issue based information in a geographical context

• Provide a home for national data sets

• Establish active partnerships

• Reach Canadians

Page 4: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

What kind of Maps? Atlas Version 4What kind of Maps? Atlas Version 4

Environment, People & Society, Economic, Historical, Climate Change, Freshwater, Health259 Maps438 Thematic Layers

Interactive Thematic MapsInteractive Thematic Maps

National, Prov. & Terr., Prov. & Terr. Relief, International, Outline – National,Outline – Prov. & Terr., Outline – International, Election101 Maps

Reference MapsReference Maps

1st Edition A of C, 1906, 2nd Edition A of C, 1915, 3rd Edition A of C, 1957,4th Edition NAC, 1974, 5th Edition NAC, 1978 to 85, Int. Map World, 1956 to 87,Glacier Atlas, 1969 to 72943 Maps

Archive MapsArchive Maps

Searchable gazetteer of 47,000 place and physical feature names.Linked to: Municipal and Prov./Terr. Sites, Statistic Canada Community profiles, Environment Canada Weather, National museums database.

Place and Feature Location MapsPlace and Feature Location Maps

25 OGC compliant WMS Atlas framework layers

Web Map ServiceWeb Map Service

Page 5: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

User Centre DesignUser Centre Design

Methods:

1. Server log analysis

2. On-line surveys

3. Usability testing

4. Focus Groups

5. Interviews

Deployment& User

Feedback

User Requirements• User groups• Task analysis• Context of use• Usability goals

Business Requirements

• User needs• Business needs• Stakeholder needs

DesignDesign Concepts &

Prototyping

EvaluationUser testing

Page 6: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

User-Centred Design

What can you learn?

User-Centred Design

What can you learn?

1. Who uses your product?

2. Why they use it?

3. Is it what they expected?

4. How satisfied are they with it?

5. What problems do they encounter?

6. How should it be changed?

7. Change validation

Page 7: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

What is the value of a

user-centred approach?

What is the value of a

user-centred approach?

1. It reduces the affect of poor and inaccurate assumptions

2. Validation of change

3. Balances business and user requirements

4. Separates developers from evaluating their own designs

5. Increases user satisfaction and product effectiveness

Page 8: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

User-Centred Design, V2Information Gathering

User-Centred Design, V2Information Gathering

1. Atlas Baseline Study, 2000 to 2001

a. On-line survey, 1059 responses

b. 4 focus groups

c. In-depth interviews

2. Site Redesign, 2001 to 2002

a. Involved entire site, with a focus on information architecture, navigation and the mapping UI

b. 3 iterations of 12 usability tests

3. Iteration 1

a. Additional research on users’ functional expectations on UI features

b. Simple non-functional graphic mock-ups

4. Iteration 2

a. 2 simple, functional mock-ups - usability testing of scenarios

b. Incorporated paper variations of UI layout and tool designs

5. Iteration 3

a. 1 functional mock-up - usability testing of scenarios

b. Additional printed variations to supplement functional mock-up

Page 9: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

Links to supportinginfo pages

Other layersOther layers

LegendLegendlengthlength

Tool barTool bar

Map sizeMap size& position& position

New map selectionNew map selection

Mapping UI, V2Baseline StudyMapping UI, V2Baseline Study

What were the UI issues?

Screen Screen resolutionresolution

Page 10: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

The User CentredApproach to V3

The User CentredApproach to V3

Starting with the basics

Graphic prototypes

Functional prototypes

Page 11: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

V3 Mapping UIThe solutions . . .

V3 Mapping UIThe solutions . . .

EasyEasyfastfast

accessaccessto allto allmapsmaps

New toolsNew tools

More conciseMore conciselegendlegend

Larger mapLarger map

Map, legendMap, legend

and toolsand tools

visible at thevisible at the

same timesame time

Page 12: EK-06-2-04 R. Eric Kramers Senior Project Officer The Atlas of Canada Natural Resources Canada E-mail: kramers@nrcan.gc.ca The Atlas of Canada User-Centred

EK-06-2-04

Mapping UI ToolsV2 & V3

Mapping UI ToolsV2 & V3

Map descriptionMap descriptionZoom in & outZoom in & outPan & full extentPan & full extentIdentify / Get StatisticsIdentify / Get StatisticsHelp & Print MapHelp & Print Map