Eka – The Academy : Business Process Re-engineering

A Road Map to Success

Vision“To be a recognized leader and a driving force aiding an

Immediate and sustained performance improvement by providing a continuum of dynamic

and innovative programs for people and businesses enabling them to realise their potential and

achieve leadership”

Mission

“Realising potential Driving up success”

What is BPR ?

the FUNDAMENTAL rethinking and RADICAL redesign of business PROCESSES to achieve DRAMATIC improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed

Who needs BPR ?• Companies in deep trouble -- need order of

magnitude improvements!

• Companies who foresee trouble -- “an ounce of prevention ....”

• Companies in peak condition who want to further their competitive advantage.

Objectives of BPR

• Streamline – remove waste, consolidate

• Lose Wait – squeeze out delays

• Orchestrate – let the most able enterprise execute, outsource

• Mass Customize – any time, any place, any way

• Synchronize – both the physical and virtual parts of the process, real time processing of data

• Digitize and Propagate – capture information digitally at the source

and propagate it through the process

• Vitrify – provide glass like visibility of the process

• Sensitize – fit the process with sensors and feedback loops for prompt

action

• Analyze and Synthesize – generate added value by enhancing the

process, constant improvement and iteration.

Steps in a typical BPR project

Step 1

Establish BPR/ HPO Project Plan

Step 2

Conduct Preliminary Planning

Step 3

Develop Business Case

Step 4

Implement Business Case

Step 5

Track and Validate MSO Performance

State the reason for BPR/HPO nomination

State the BPR/HPO’s objectives

Identify affected activities, employees, and FTEs

Identify impacted customers and stakeholders

Identify ongoing contractor support

Describe desired organizational change outcomes, including metrics

Identify business and human capital management evaluation process if different than described in Steps 2-5.

• Brief leadership and employees/union/others

Identify and assign Most Sustainable Organization (MSO) development team members

Develop action plan with milestones

Develop communications plan

• Establish data analysis requirements and collection methods

Implement communications plan

Conduct AS-IS organization analysis

Develop Most Sustainable Organization (MSO) (TO-BE) Measure gaps between AS-IS and TO-BE organizations

• Develop phase-in and transition plans

Identify and assign Most Sustainable Organization (MSO) implementation team members

Establish Letter of Obligation (between agency head and MSO activity manager)

• Initiate phase-in and HR transition to the MSO

Using metrics identified in Step 1, measure the success of

- closing performance gaps,

- closing skill and competency gaps,

- achieving savings, and

- improving quality and timeliness.

Value Proposition

Eka : over 13 BPR executed

successfully across India and United State of America

Total cost savings in excess of 150 MnUSD per annum

Revenue increase in excess of 500 MnUSD per annum

Complete end to end support – from discovery meetings to post implementation support

The best BPR team with domain expertise in all major functions across a wide spectrum of industries

Huge inventory of best in class practices, process and benchmarking tools to help

you achieve your GOAL!

Contact UsCapt. Muthu krishnan Iyyappan

Executive Vice President - OperationsEka Academy Pvt Ltd

# C-502, Crystal CourtHiranandani Gardens

Sector 7, KhargharMumbai – 410206. India

Phone : 0091-9987518313Email: muthu@ekaacademy.com

www.ekaacademy.com