By: Dato’ Haji Haron B. Haji Abdul Kader Director of e-Tanah Project Team,

Department of Director General of Land and Mines (Federal),

Ministry of Natural Resources and Environment, Putrajaya, Malaysia.

haron@kptg.gov.my

ELECTRONIC LAND

ADMINISTRATION

SYSTEM IN MALAYSIA

5/3/2012 1

Exchange Forum on Land Administration in

Support of Sustainable Economic Development

during Geospatial World Forum 2012

INTRODUCTION

Land administration is the focal point of an efficient land management and sustainable development in Malaysia. The services consist of cadastral mapping and compilation of property registers, establishing spatial data infrastructure and standards for data exchange between private and public users.

e-Tanah System is one of Malaysia’s electronic Government applications that is recognized under a national flagship application. It serves and upgrades the government service as part of Knowledge Economy (K-economy) Policy.

The system provide links and integrations of all land administration processes and databases within a single system through the Sixteenth Schedule of the National Land Code(NLC) 1965; Electronic Land Management System.

5/3/2012 2

1980 1995 2000 2005 - Current

IT IN LAND ADMINISTARTION

3

SPHT CLRS SPPT

5/3/2012

NATIONAL LAND CODE 1965 (16 SCHEDUELE)

STRATA TITLE ACT 1985 (FIFTH SCHEDUELE)

STATE RULES & OTHER ACTS AND ENACMENTS

CIRCULARS FROM LO & DGLM

LAWS THAT GOVERNS e-LAND SYSTEM

4 5/3/2012

Lack of integration and

optimum coordination among

the systems

Lack of effective micro

monitoring mechanism

Solutions to

problematic data,

codes & plans

Greater demand from

citizen and business

community for

service delivery excellence

Delay in land

processing

led to huge backlog

Ensures data

security

The existing system

is almost obselete

Prevent

fraud cases

WHY e-LAND?

Demand for a

responsive,

efficient and

adaptable

system to

achieve service

delivery

excellence

5 5/3/2012

DEVELOPMENT

CONSENT DISPOSAL

STRATA

ENFORCEMENT

ACQUISITION

REVENUE

AUCTION

Total Core Module Businesses, Supporting Modules & Reports = 1,402

Total Scenario : 2396++

SUPPORTING MODULES

1. Technical Support 2. Portal 3. Document Management System 4. GIS

5. Workflow & Routing 6. Audit Trail & Security 7. Reporting 8. UAM

6

REGISTRATION

MODULES IN e-LAND SYSTEM

5/3/2012

e-Submission of Applications & Supporting

Documents Data is Segregated

by State, with Secured Access

Control

Cater for Different Business Rules Across States

Integration & Adaptation with the

Existing System

Web Technology & IT & GIS Adaptation

Centralized System

Workflow System

Integration with other Agencies

FEATURES OF e-LAND SYSTEM

7 5/3/2012

Add Your Text SPOC

SERVICE ORIENTED

ARCHITECTURE

FLEXIBLE

WORKFLOW

- Registration of land

title

- Quit rent collection

- Consent

- Strata Title

- Development

- Land acquisition

- Auction

- Enforcement

- Disposal of land

AWAM

- Customer Service/Information

- Pulic Search

- On-line payment & Internet Banking

- Transaction status check

- eForm/myForms

- eKadaster

- MyGDI

- eKPTG/eTaPP

- ePayment

-eCourt

- eSyariah

- MyIdentiti

-Other government

-applications

GATEWAY

- LHDN

- JPPH

- OSC

- other

applications of

government

Bengkel

CRS TESTING

(UAT/PAT/FAT)

SME and

Quality Assurance Group (QAG)

8

e-LAND SYSTEM: A COMPLETE PACKAGE

5/3/2012

eMail

Notification

SOFTWARES

9 5/3/2012

Provide

mechanism

in planning and

monitoring the

land

administration

performance

Improved inter

and intra

agency

collaboration

Increased

revenue

for Government

Streamline

land admin

processes 1 Database

Data Integrity

Speed up

revenue collection

process

Faster, efficient

and transparent

processes for

decision making

10 5/3/2012

Economic

Impact

Spill

Over

Effects

Land

Management

•Improved registering

property processes in

Malaysia

•Improved Malaysia’s

ranking in World

Bank Doing Business

report to a top 10

ranking

•Speed up property

development

•Stimulate property

transactions and value

•Increases government

revenue

•Improved accessibility

of government services

in land administration

•To facilitate land use

•Improved service

delivery in land

administration

•Improved working

culture in land

administration

POSITIVE IMPACTS

5/3/2012

Testing Method

Implementation Problematic Data

Human Factor

CHALLENGES

12 5/3/2012

IMPLEMENTATION:

1. Different Workflow for each District within the State

2. National Land Code (NLC) 1965 & State Laws – existing clauses

3. Lack of experts in BOTH Technical and Land Administration/Law

SOLUTIONS Technical Meetings

Law Amendments

Micro labs

13

ISSUES & CHALLENGES

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PROBLEMATIC DATA:

1. Data’s from CLRS & Revenue System – applications in-silo but both system use same information which is not synchronized

2. Missing B1/B2 Plan – plan is required during data collection activities but some of the plans were not in place, need to reproduce by Survey Department and it consumes time and effort

3. District and Town/Village/Mukim Codes – too varied and not standardized between Land Offices and Survey Department.

SOLUTIONS

Micro Labs

Translation Table

Technical Meetings

ISSUES & CHALLENGES

14 5/3/2012

TESTING METHOD:

1. PAT & FAT – Rigid and Comprehensive Testing,

Covering all business matters and scenario in Land

Administration

SOLUTIONS Quality Assurance Group (QAG)

Core User Group’s Commitment (CUG)

15

ISSUES & CHALLENGES

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HUMAN FACTOR:

1. Resilient towards adopting new technologies – complacent with existing system.

SOLUTIONS

Change Management

Management’s Commitment

16

ISSUES & CHALLENGES

5/3/2012

WAY FORWARD:

5/3/2012

An integrated system for

land administration which

would deliver a first-class

public service delivery

through multi-service channels.

Electronic Land Administration System

System

Information

Geographic

CONCLUSION

5/3/2012 18

Malaysian

Government foresee

the investment for

e-Land System as a

long term benefit to

all parties and hope

it will continue to

serve as a major

factor to attract

foreign investor to

Malaysia especially

in land and property

investment.

T H A N K Y O U

By: Dato’ Haji Haron B. Haji Abdul Kader

Director of e-Tanah Project Team,

Department of Director General of Land and Mines (Federal),

Ministry of Natural Resources and Environment, Putrajaya, Malaysia.

haron@kptg.gov.my

5/3/2012 19

T E R I M A K A S I H