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Page 1: Electronic Poll Book Pilot Project - New Mexico … E-PollBook... · Web viewSecretary of State Electronic Poll Book Pilot Project Project Charter For Certification Executive Sponsor

SSECRETARYECRETARY OFOF S STATETATE

ELECTRONIC POLL BOOK PILOT PROJECTELECTRONIC POLL BOOK PILOT PROJECT

PPROJECTROJECT C CHARTERHARTER F FOROR C CERTIFICATIONERTIFICATION

EXECUTIVE SPONSOR – MARY HERRERA BUSINESS OWNER – DON FRANCISCO TRUJILLO II

PROJECT MANAGER – MANNY VILDASOL

ORIGINAL PLAN DATE: JUNE 11, 2009REVISION DATE:

REVISION:

Page 2: Electronic Poll Book Pilot Project - New Mexico … E-PollBook... · Web viewSecretary of State Electronic Poll Book Pilot Project Project Charter For Certification Executive Sponsor

ABOUT THIS PROJECT CHARTER DOCUMENTABOUT THIS PROJECT CHARTER DOCUMENT

PPERMISSIONERMISSION TOTO PLANPLAN THETHE PROJECTPROJECT ANDAND SETTINGSETTING THETHE GOVERNANCEGOVERNANCE STRUCTURESTRUCTURE

The Project Charter provides the project manager and the other team members with permission to proceed with the initiative within the scope delineated in this document. The Project Charter should be the outcome of a number of documents that went into the pre-planning for the project, and in many cases the agency IT Plan, Business Case for appropriations, Federal funding requests and the like.

Project sponsors sign the Project Charter signifying that they have agreed to the governance structure for guiding the direction for the further planning of the project, which includes the discovery process, defining the requirements and acquiring necessary resources within the context of the statement of work for any related contracts. This also includes a contract for the Independent Validation and Verification.

To a great extent, the thinking and writing for this charter will be immediately usable for the project management plan, which is the foundation for the project management plan.

PPROJECTROJECT CERTIFICATIONCERTIFICATION I INITIALNITIAL PHASEPHASE DOCUMENTATIONDOCUMENTATION

The Project Charter is also used within the State of New Mexico IT Project Certification process as evidence of the project’s worthiness for the initial phase certification, which is especially critical to many state and agency projects because of its related release of the initial funds required for the project.

The purpose of the Project Charter and the Request for Certification is to provide a comprehensive picture of the project’s intention and initial planning that includes the project’s place in the context of the State of New Mexico’s IT Strategic Plan, Enterprise Architecture, and DoIT project oversight process. (Refer to the “IT Project Oversight Process” Memorandum July 5th 2007 on the OCIO-DoIT website.)

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TABLE OF CONTENTSTABLE OF CONTENTSAbout This Project Charter DOCUMENT................................................................................................................ i

table of contents................................................................................................................................................. ii

Revision History................................................................................................................................................. iii

1. PROJECT BACKGROUND............................................................................................................................... 1-2

1.1 EXECUTIVE SUMMARY -RATIONALE FOR THE PROJECT....................................................................................................11.2 SUMMARY OF THE FOUNDATION PLANNING AND DOCUMENTATION FOR THE PROJECT.........................................................11.3 PROJECT CERTIFICATION REQUIREMENTS.................................................................................................................1-2

2.0 JUSTIFICATION, OBJECTIVES AND IMPACTS....................................................................................................2

2.1 AGENCY JUSTIFICATION...........................................................................................................................................22.2 BUSINESS OBJECTIVES.............................................................................................................................................32.3 TECHNICAL OBJECTIVES...........................................................................................................................................42.4 IMPACT ON ORGANIZATION......................................................................................................................................42.5 TRANSITION TO OPERATIONS....................................................................................................................................5

3.0 PROJECT/PRODUCT SCOPE OF WORK ............................................................................................................ 6

3.1 DELIVERABLES.......................................................................................................................................................63.1.1 Project Deliverables................................................................................................................................6-73.1.2 Product Deliverables..................................................................................................................................83.1.2 Product Deliverables..................................................................................................................................8

3.2 SUCCESS AND QUALITY METRICS................................................................................................................................8

4.0 SCHEDULE ESTIMATE .................................................................................................................................... 9

5.0 BUDGET ESTIMATE........................................................................................................................................ 9

5.1 FUNDING SOURCE(S)..............................................................................................................................................95.2. BUDGET BY MAJOR DELIVERABLE OR TYPE OF EXPENSE -..............................................................................................95.3 BUDGET BY PROJECT PHASE OR CERTIFICATION PHASE................................................................................................10

6.0 PROJECT AUTHORITY AND ORGANIZATIONAL STRUCTURE...........................................................................10

6.1 STAKEHOLDERS...............................................................................................................................................106.2 PROJECT GOVERNANCE PLAN.........................................................................................................................126.3 PROJECT MANAGER.........................................................................................................................................12

6.3.1 PROJECT MANAGER CONTACT INFORMATION........................................................................................116.3.2 PROJECT MANAGER BACKGROUND.........................................................................................................11

6.4 PROJECT TEAM ROLES AND RESPONSIBILITIES................................................................................................126.5 PROJECT MANAGEMENT METHODOLOGY..................................................................................................................12

7.0 CONSTRAINTS............................................................................................................................................. 12

8.0 DEPENDENCIES............................................................................................................................................ 13

9.0 ASSUMPTIONS............................................................................................................................................ 13

10.0 SIGNIFICANT RISKS AND MITIGATION STRATEGY...................................................................................13-14

11.0 COMMUNICATION PLAN FOR EXECUTIVE REPORTING................................................................................14

12.0 INDEPENDENT VERIFICATION AND VALIDATION - IV&V.........................................................................14-15

13.0 PROJECT CHARTER AGENCY APPROVAL SIGNATURES.................................................................................15

14.0 PROJECT CHARTER CERTIFICATION APPROVAL SIGNATURE........................................................................16

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REVISION HISTORY REVISION HISTORY

RREVISIONEVISION N NUMBERUMBER DDATEATE CCOMMENTOMMENT

iii

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PROJECT CHARTER [PROJECT NAME] 1

1. PROJECT BACKGROUND1. PROJECT BACKGROUND

1.1 E1.1 EXECUTIVEXECUTIVE S SUMMARYUMMARY - -RATIONALERATIONALE FORFOR THETHE PROJECTPROJECT

The purpose of this project is to purchase an Electronic Poll Book System from a one-source vendor for Election Day for the years 2009 thru December 31, 2010 in the counties of Lea, Taos and Valencia, New Mexico.

The purchase of such type of system shall be secured through a single source award that will include the following: Purchase of a turn-key system (hardware and software) Installation Training Support Maintenance

1.2 S1.2 SUMMARYUMMARY OFOF THETHE FOUNDATIONFOUNDATION PLANNINGPLANNING ANDAND DOCUMENTATIONDOCUMENTATION FORFOR THETHE PROJECTPROJECT

The following have been designated as deliverables: Project Charter Project Management Plan Project Abstract Detail Technical Assessment of hardware, software, and telecommunication

requirements.

1.3 P1.3 PROJECTROJECT C CERTIFICATIONERTIFICATION R REQUIREMENTSEQUIREMENTS

Does the project fit into the criteria for certification? Which and how?

CRITERIA YES/NO EXPLANATION

Project is mission critical to the agency Yes The Electronic Poll Book has additional benefits of being more time efficient, less prone to human error and able to pull information from our county voter registration databases through secure, encrypted dedicated servers.

Project cost is equal to or in excess of $100,000.00

Yes Project is estimated to be $656,545.00.

Project impacts customer on-line access

Yes This Electronic Poll Book Pilot Project will run on a virtual network with extensive security precautions; and

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PROJECT CHARTER [PROJECT NAME] 2

redundancy built into the system and will link each polling site electronically.

Project is one deemed appropriate by the Secretary of the DoIT

Yes

Will an IT Architecture Review be required?

No

2.0 JUSTIFICATION, OBJECTIVES AND IMPACTS2.0 JUSTIFICATION, OBJECTIVES AND IMPACTS

2.1 A2.1 AGENCYGENCY J JUSTIFICATIONUSTIFICATION

IDENTIFY AGENCY MISSION, PERFORMANCE MEASURE OR STRATEGIC GOALS TO BE ADDRESSED THROUGH THIS PROJECT

NUMBERNUMBER DESCRIPTIONDESCRIPTION

1 Implement pilot programs with the counties of Lea, Taos, Valencia for testing and utilization of an Electronic Poll Book System in accordance with HAVA, Title II, Section 251 for FY 08-09, as stipulated under Part I of Sub-title D of Title II.

2 All voting precincts polls can be connected in real time to eliminate the possibility of persons voting twice.

3 The Electronic Poll Book greatly reduces the human error associated with looking up a voter in a small-print roster.

4 In the event of system failure, the Electronic Poll Book can be backed up on a second server in real time.

5 An Electronic Poll Book can be designed to process each voter in 30 seconds or less.

6 A poll worker can quickly determine the registration status of any voter in the county.

7

8

Last minute changes to the Electronic Poll Books are easy to accommodate.

If a voter has moved more than 30 days prior to an election and has not updated his or her address, the poll worker can quickly retrieve his or her correct ballot style based up the new address.

2.2 B2.2 BUSINESSUSINESS O OBJECTIVESBJECTIVES

USE THE FOLLOWING TABLE TO LIST MEASURABLE BUSINESS OBJECTIVES

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PROJECT CHARTER [PROJECT NAME] 3

NUMBERNUMBER DESCRIPTIONDESCRIPTION

BUSINESS OBJECTIVE 1

Can provide an electronic file upon request to media representatives at a cost savings associated with sending watchers/runners to a polling site.

BUSINESS OBJECTIVE 2

Reduces staff workload for election preparation and post election work.

BUSINESS OBJECTIVE 3

Minimizes Election Day phone calls.

BUSINESS OBJECTIVE 4

Helps redirect voters to the correct polling site location.

BUSINESS OBJECTIVE 5

Eliminates the need for supplemental lists.

2.3 T2.3 TECHNICALECHNICAL O OBJECTIVESBJECTIVES

NUMBERNUMBER DESCRIPTIONDESCRIPTIONTECHNICAL OBJECTIVE 1

TECHNICAL OBJECTIVE 2

TECHNICAL OBJECTIVE 3

The Electronic Poll Book System will be used to streamline the voter check-in process. The check-in units verify the voters against a database and printed roster of registered voters; and produces a paper ticket for the voter to proceed to the voting area.

The Electronic Poll Book System will negotiate a direct update into the county's voter registration database recording early votes and election day votes.

The Electronic Poll Book System is a stand-alone, network that encrypts all data using 128-bit encryption to allow a secure connectivity between the polling site and the statewide data base for uploading and downloading of information.

2.4 I2.4 IMPACTMPACT ONON O ORGANIZATIONRGANIZATION

The impacts on the organization are areas that need to be addressed by the project through its planning process. They may not be internal project risks, but they can impact the success of the project’s implementation.

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PROJECT CHARTER [PROJECT NAME] 4

AREAAREA DESCRIPTIONDESCRIPTION

END USER On-site, hands-on user training will be required by the vendor to the county clerks and much more thorough training will have to be given to the poll workers and election officials, as well as to the Secretary of State staff.

User training on the Electronic Poll Book System for poll workers and election officials will require not only a small list of voter names and other demographic information for demonstration purposes to performed quick searches utilizing a statewide electronic voter registration electronic data base.

On election day, the entire county voter registration list is accessed, which increases the time it takes the poll worker to find a voter’s name, leading poll workers to erroneously conclude that the device is freezing up.

Poll worker training will also be critical when the machines are being set up at polling places.

BUSINESS PROCESSES

When the Electronic Poll Book System is fully implemented, the county will need fewer poll workers per site, which will significantly reducing the costs to hire, train, and manage volunteers.

IT OPERATIONS AND STAFFING

IT Technicians and staff will need to be fully trained on Electronic Poll Book technology in order to quickly solve problems in order to avoid lengthy lines at the polling sites on Election Day.

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PROJECT CHARTER [PROJECT NAME] 5

2.5 T2.5 TRANSITIONRANSITION TOTO O OPERATIONSPERATIONS

The transition to operations areas include items that are asked in the certification form to assure that the project has accounted or will account for these matters in its planning and requirements specifications.

AREAAREA DESCRIPTIONDESCRIPTION

PRELIMINARY OPERATIONS

LOCATION AND STAFFING PLANS

Election Days for the year 2010 in the pilot counties of Lea, Taos and Valencia, New Mexico an Electronic Polling Book system will be utilized. A roster will be available for backup purposes. Trained staff verifies the voter's identification and keys the voter's information into a simple, user-friendly screen. The electronic poll book then verifies whether the voter is eligible to vote and lets the Judge know whether the voter has already voted by another method. For example, if the voter already voted by mail-in ballot the electronic poll book prevents the voter from voting twice. In addition, once a voter is credited for having voted, the information is then transmitted in real time to all polling places in the county to prevent that voter from voting twice.

DATA SECURITY, BUSINESS

CONTINUITY

The Electronic Poll Book can be encrypted using 128-bit encryption, the same encryption used in electronic banking transactions, and placed on a dedicated, private server to allow secure connectivity between polling place and the elections department office.

In the event of a single unit or system failure, the data can be backed up on a second server in real time and by providing each polling site with a compact disc and paper version of the poll book.

INTEROPERABILITY The Electronic Poll Book System will interface with the Voter Registration Election Management System (VREMS) to access voter information.

CONSOLIDATION STRATEGY

When the Electronic Poll Book System is deployed, it will consolidate broad data into usable information at a polling site as a back up to the paper-based roster system.

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PROJECT CHARTER [PROJECT NAME] 6

3.0 PROJECT/PRODUCT SCOPE OF WORK 3.0 PROJECT/PRODUCT SCOPE OF WORK

3.1 D3.1 DELIVERABLESELIVERABLES

3.1.1 3.1.1 PPROJECTROJECT D DELIVERABLESELIVERABLES

This initial list of project deliverables are those called for by the IT Certification Process and Project Oversight memorandum, but does not exhaust the project deliverable documents.

Project Charter The Project Charter for Certification sets the overall scope for the project, the governance structure, and when signed is considered permission to proceed with the project. The Project Charter for Certification is used to provide the Project Certification Committee with adequate knowledge of the project plan for certifying the initiation phase of the project.

Certification Form The Request for Certification and Release of Funds form is submitted when a project goes for any of the certification phases. It deals with the financial aspects of the project, as well as other topics that indicate the level of planning that has gone into the project. Many of the questions have been incorporated into the preparation of the project charter. Certification and Release of Funds form has been submitted to DOIT.

Project Management Plan A written project management plan is a formal document approved by the executive sponsor and the department that is included in the plan phase for managing the project’s execution, control, and project close. The primary uses of the project plan are to document planning assumptions and decisions; facilitate communication among stakeholders; document the approved scope of the project, as well as the cost and schedule baselines. A project plan includes at least other plans for issue escalation, change control, communications, deliverable review and acceptance, staff acquisition, and risk management plan. A written Project Management Plan will be developed by the Project Manager within the Office of the Secretary of State.

IV&V Contract & Reports The SOS will pursue an IV & V process to validate and verify the results of the Electronic Poll Book pilot project.

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PROJECT CHARTER [PROJECT NAME] 7

Risk Assessment and management

A written risk assessment report at the inception of a project and at end of each product development lifecycle phase or more frequently will be provided for large high-risk projects. Each risk assessment shall be included as a project activity in the project schedule.

The major risks to this project are as follows:

1. Pilot counties should have a backup plan in place to ensure that voters will not be affected or inconvenienced should the complete Electronic Poll Book System or a single unit fail or malfunction on Election Day.

2. Pilot counties need to be familiar with what, if any, safeguards are built into the Electronic Poll Book System, as well as a single unit to prevent or detect tampering or alteration of the data during storage and/or the transport to and from the polling site throughout Election Day.

3. If an Electronic Poll Book System or a single unit is stolen, pilot counties need to establish and enforce a plan to ensure that stored confidential data about voters is protected from unauthorized access.

Project Schedule The Project Schedule is a tool used to indicate the planned dates, dependencies, and assigned resources for performing activities, as well as for meeting milestones. The de facto standard is Microsoft Project. Project must be completed by December 31, 2010.

Monthly Project Status Reports to DoIT

Written Monthly Project Status Reports to DoIT for all projects are required for department oversight. The lead agency project manager shall submit an agency approved project status report on a monthly basis to the department. Further, the SOS project manager will submit a status report to the Deputy Director, SOS.

Project Closeout Report A Project Closeout Report shall be provided requesting that the project be officially closed. Note: The Project Closeout Report is the last phase of the certification process. A close out notification of the end of this project will be issued by the Director of Information Technology and SOS.

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PROJECT CHARTER [PROJECT NAME] 8

3.1.2 P3.1.2 PRODUCTRODUCT D DELIVERABLESELIVERABLES

The product deliverable documents listed here are only used for illustration purposes

Requirements Documents User manual of Electronic Poll Book procedures will be made available by the vendor to the County Clerks’ Election Officials and Poll-Workers, as well as the Secretary of State Bureau of Elections staff during Election Day.

Systems Specifications Functional Specification Document – A Statement of Work defining the functional enhancements will be written and provided by SOS project personnel.

System and Acceptance Testing

Quality Assurance Testing – to be completed by pilot counties.

User Acceptance Support – to be completed by pilot counties.

Regression Testing – pilot counties need to establish and enforce publicly-disclosed testing process and procedures for pre-election and post-election testing of the electronic poll book system.

Operations requirements Operational requirements will not only include the system functionality, but also the hardware and software to support this new system in both a production and business recovery environment.

3.2 S3.2 SUCCESSUCCESS ANDAND Q QUALITYUALITY M METRICSETRICS

Metric are key to understanding the ability of the project to meet the end goals of the Executive Sponsor and the Business Owner, as well as the ability of the project team to stay within schedule and budget.

NUMBERNUMBER DESCRIPTIONDESCRIPTION

QUALITY METRICS 1 Project must be completed and in production by March 1, 2010.

QUALITY METRICS 2 Successful completion of acceptance criteria.

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PROJECT CHARTER [PROJECT NAME] 9

4.0 SCHEDULE ESTIMATE 4.0 SCHEDULE ESTIMATE All phases of this project including project planning, definition, design, built, test, deploy and close must be completed by March 1, 2010.

5.0 BUDGET ESTIMATE5.0 BUDGET ESTIMATE Please remember to include agency staff time including project managers as costs.

5.1 F5.1 FUNDINGUNDING S SOURCEOURCE((SS))

SOURCESOURCE AMOUNTAMOUNT ASSOCIATED RESTRICTIONSASSOCIATED RESTRICTIONS

HAVA, Title II, Section 251 for FY 08-09, as

stipulated under Part I of Sub-

title D of Title II

$665,545.00 Pilot project is aimed at allowing election officials to process voter information during an election and support the use of paper- based poll books, typically three-ring binders.

5.2. B5.2. BUDGETUDGET B BYY M MAJORAJOR D DELIVERABLEELIVERABLE OROR T TYPEYPE OFOF EXPENSEEXPENSE - -

ITEMITEM COST ESTIMATECOST ESTIMATE

1 PENDING RFP CONTRACTOR

SOFTWARE Disability help-module for Electronic Poll Book System.

Logic translation for alternate languages.Recording, editing & linking of audio & visual files and help videos for poll workers to Electronic Poll Books.

2 PENDING RFP CONSTRACTOR

HARDWARE Laptop PC shall have the capability to run XP and Vista with .NET framework 3.5; processor speed 2.0 GHz or greater; 4GB RAM, 120 GB hard drive; minimum, 14" color display; AC adapter; built-in SD card reader; minimum of 4GB memory (SD) cards; capability to support wireless and wired networking (Ethernet cables, 100BaseT Ethernet switch) within those polling sites; ability to configure to Power Profile, a module of the statewide, electronic voter registration system, which is a Windows Internet web-based application system.

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PROJECT CHARTER [PROJECT NAME] 10

5.3 B5.3 BUDGETUDGET B BYY P PROJECTROJECT P PHASEHASE OROR C CERTIFICATIONERTIFICATION P PHASEHASE

The budget of $665,500.00 will be used to fund the Implementation Phase Deployment Phase Close Phases

6.0 6.0 PROJECT AUTHORITY AND ORGANIZATIONAL STRUCTUREPROJECT AUTHORITY AND ORGANIZATIONAL STRUCTURE

6.1 STAKEHOLDERS6.1 STAKEHOLDERS

Stakeholders should be a mix of agency management and end users who are impacted positively or negatively by the project.

NAMENAME STAKE INSTAKE IN PROJECTPROJECT

ORGANIZATIONORGANIZATION TITLETITLE

MARY HERRERA PROJECT SPONSOR SOS SECRETARY OF STATE

DON FRANCISCO TRUJILLO

BUSINESS OWNER SOS DEPUTY SECRETARY

MANUEL VILDASOL PROJECT MANAGER SOS OFFICE ADMINISTATOR

Pilot Counties – Lea, Taos and Valencia

Poll-Workers

Precinct Officials

END USERS County Officials County ClerksPoll Workers

Precinct Officials

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PROJECT CHARTER [PROJECT NAME] 11

6.2 PROJECT GOVERNANCE PLAN6.2 PROJECT GOVERNANCE PLAN

A diagram of the organization structure including steering committee members, project manager and technical/business teams would be helpful.

6.3 PROJECT MANAGER

6.3.1 PROJECT MANAGER CONTACT INFORMATION6.3.1 PROJECT MANAGER CONTACT INFORMATION

NAMENAME ORGANIZATIONORGANIZATION PHONE #(S)PHONE #(S) EMAILEMAIL

Manuel Vildasol SOS 505-827-4022 [email protected]

6.3.2 PROJECT MANAGER BACKGROUND6.3.2 PROJECT MANAGER BACKGROUND

Project manager – Manuel Vildasol

Provide leadership of Project and assist project management team and sponsors with completion of project.

PAGE 11

Project Governance PlanElectronic Poll Book Pilot Project

Sos Governance Plan 6/12/2009

Mary Herrera, SOSProject Sponsor

Don Francisco Trujillo

Deputy Secretary of State

SOS Project Manager

Manny Vildasol

Kelli Fulgenzi Interim

Director , Information Technology

SOSSOS Project Manager

Jose HernandezInformation Technology

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PROJECT CHARTER [PROJECT NAME] 12

6.4 PROJECT TEAM ROLES AND RESPONSIBILITIES6.4 PROJECT TEAM ROLES AND RESPONSIBILITIES

RROLEOLE RRESPONSIBILITYESPONSIBILITY

Mary Herrera Secretary of State - Project Sponsor

Don Francisco Trujillo Deputy Secretary - Business Owner

Kelli Fulgenzi Interim Director, Information Technology - Oversees and coordinates information technology staff responsibilities.

Jose Hernandez IT Project Manager – IT support in all phases of the project.

6.5 P6.5 PROJECTROJECT MANAGEMENTMANAGEMENT M METHODOLOGYETHODOLOGY

The Department of Information Technology certification process is built around a series of certification gates: Initiation, Planning, Implementation and Closeout. Each of these phases/gates has a set of expected documents associated with it. The gates and the associated documents make up the certification methodology.

For some projects such a framework might be sufficient, where for some projects the solution development life cycle (SDLC) with plan, define, design, build, close might be more appropriate.

The SOS technology and business teams will follow traditional structured development life cycles for the application to be developed and implemented with thorough code testing based upon design documents developed from the Statement of Work. This project will incorporate the solution development life cycle (SDLC) with plan, define, design, build, close and is very appropriate concerning the time frame and quality desired.

7.0 CONSTRAINTS7.0 CONSTRAINTS

NUMBERNUMBER DESCRIPTIONDESCRIPTION

1 $665,5545 in funding is approved for Pilot Project

2 Pilot Project must be operational no later than March 2010

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PROJECT CHARTER [PROJECT NAME] 13

8.0 DEPENDENCIES8.0 DEPENDENCIES

Types include the following and should be associated with each dependency listed. Mandatory dependencies are dependencies that are inherent to the work being done. D- Discretionary dependencies are dependencies defined by the project management team. This may also

encompass particular approaches because a specific sequence of activities is preferred, but not mandatory in the project life cycle.

E-External dependencies are dependencies that involve a relationship between project activities and non-project activities such as purchasing/procurement

NUMBENUMBERR

DESCRIPTIONDESCRIPTION TYPE M,D,ETYPE M,D,E

1 This project is dependent on the ability to adequately train county clerk poll workers, precinct judges, volunteers and the Secretary of State Election staff to be sufficient in the technology of Electronic Poll Book both in hardware and software.

D, E

9.0 ASSUMPTIONS9.0 ASSUMPTIONS

NUMBERNUMBER DESCRIPTIONDESCRIPTION

1 Introduction of Electronic Poll Book technology may eliminate some opportunities for fraud.

10.0 SIGNIFICANT RISKS AND MITIGATION STRATEGY10.0 SIGNIFICANT RISKS AND MITIGATION STRATEGY

Risk 1

Description – Technical/Operations

Errors

Probability 30 Percent IMPACT::LLONGONG LINESLINES ON E ON ELECTIONLECTION DAYDAY

Mitigation Strategy – That the Electronic Poll Book be deployed at the pilot counties during local election when turn out is not as heavy.Contingency Plan - Pilot counties should have a backup plan in place to ensure that the voter will not be affected should the Electronic Poll Book System fail on Election Day.

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PROJECT CHARTER [PROJECT NAME] 14

Risk 2

Description – Training Probability 50 percent Impact – – Poll workers are usually elderly volunteers who may or may not receive sufficient training because technology changes can be daunting due to having little or no computer knowledge.

Mitigation Strategy – In addition to receiving adequate training, election authorities must develop appropriate staffing and recruitment plans for Election Day operations. Contingency Plan - Pilot counties need to adopt a formal training program to ensure that poll workers, election officials and volunteers receive appropriate training in the use of the Electronic Poll Book technology, including the operating procedures and troubleshooting processes of the system on Election Day.

11.0 COMMUNICATION PLAN FOR EXECUTIVE REPORTING11.0 COMMUNICATION PLAN FOR EXECUTIVE REPORTING

Weekly reports to Secretary of State, Mary Herrera.

Monthly reporting to DOIT.

12.0 INDEPENDENT VERIFICATION AND VALIDATION - IV&V12.0 INDEPENDENT VERIFICATION AND VALIDATION - IV&V

IV&V focus depends upon the type of project, with various emphases on project and product deliverables.

The following check list is based on Exhibit A of the OCIO IV&V Contract Template, and the Information technology template. It is included here to provide a high level of the type of IV&V accountability the project envisions:

The SOS would like to have the opportunity to discuss this issue with DOIT Project management to determine where DOIT can make positive contributions and provide support to make this project successful.

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PROJECT CHARTER [PROJECT NAME] 15

Electronic Poll Book Pilot Project:

Project/Product Area Include –Yes/No

Project Management Y

Quality Management Y

Training Y

Requirements Management Y

Operating Environment N

Development Environment N

Software Development Y

System and Acceptance Testing Y

Data Management Y

Operations Oversight Y

Business Process Impact Y

13.0 PROJECT CHARTER AGENCY APPROVAL SIGNATURES13.0 PROJECT CHARTER AGENCY APPROVAL SIGNATURES

SIGNATURESIGNATURE DATEDATE

EXECUTIVE SPONSOREXECUTIVE SPONSORMMARYARY E. H E. HERRERAERRERA, S, SECRETARYECRETARY

OFOF S STATETATE ANDAND S STATETATE

BUSINESS OWNERBUSINESS OWNER

DON FRANCISCO TRUJILLO,DON FRANCISCO TRUJILLO, DEPUTY SECRETARY OF STATEDEPUTY SECRETARY OF STATE

PROJECT MANAGERPROJECT MANAGER MANUEL VILDASOLMANUEL VILDASOL

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PROJECT CHARTER [PROJECT NAME] 16

PROJECT MANAGER, SOSPROJECT MANAGER, SOS

14.0 PROJECT CHARTER CERTIFICATION APPROVAL SIGNATURE14.0 PROJECT CHARTER CERTIFICATION APPROVAL SIGNATURE

SIGNATURESIGNATURE DATEDATE

SOS DIRECTOR,SOS DIRECTOR, INFORMATIONINFORMATION TECHNOLOGYTECHNOLOGY

KKELLIELLI F FULGENZIULGENZI, I, INTERIMNTERIM DDIRECTORIRECTOR, I, INFORMATIONNFORMATION

TTECHNOLOGYECHNOLOGY

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