elief heck…twisummit.com/wp-content/uploads/2014/04/mccormick.pdf · 4/29/2014 4 our history 1889...
TRANSCRIPT
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Power of People
2014 HR Summit
Nashville, Tennessee
Belief Check…
How do you feel about the following statements…
Business is People
People will contribute to what they understand and feel is in their best and self interest
The success (survival) of a company depends upon the capabilities and contributions of all people in the organization
A companies success is linked to the level of the discretionary effort of it’s people
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Discretionary Effort…
‘…the level of effort people could give if they wanted to, but above and beyond the minimum required’ Aubrey Daniels
The Power of People…
…a systematic approach of fostering discretionary effort
Developing exceptional performance with a culture of respect
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Learning Objectives…
In this session you will learn…
Guiding principles that empower employees
A cultural framework that supports both business and employee growth
A cross functional approach to problem solving and decision making
Practical strategies for fostering discretionary effort
We are a global leader in the manufacture, marketing and distribution of spices, seasonings, specialty foods and flavors to the entire food industry.
Our customers range from retail outlets and food service providers to food processing businesses.
We employ ~7500 people worldwide.
About McCormick & Company, Inc.
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Our History
1889 McCormick & Company was started in
Baltimore in a one-room cellar by 25 year old Willoughby M. McCormick
First products
― Root Beer, Flavoring Extracts, and Fruit Syrups sold under the “Bee Brand” and “Silver Medal” labels.
― Iron Glue (Sticks everything but the buyer) ― Uncle Sam’s Nerve and Bone Liniment (For
Man Or Beast)
About McCormick & Company, Inc.
Our History
1932 Willoughby McCormick died and his nephew, 36 year old C.P. McCormick was elected President and Chairman.
About McCormick & Company, Inc.
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In 1933, was faced with the serious crisis of the Great Depression. Instead of the typical and timely ‘cutting of wages and jobs’, C.P. McCormick:
cut employee hours
raised wages
established profit sharing
Our History
About McCormick & Company, Inc.
“The Power of People” was published in 1949
• The Power of People
– Participative Management & Multiple Management
– Dedicated Workforce
– Culture of Respect, Recognition, Inclusion and Collaboration
Business is People, C. P. McCormick
There is a deep respect for
the capabilities of all people
People will contribute to what
they understand & feel is in their
best & self-interest
The success of the company
depends upon the capabilities &
contributions of all people in the
organization Power of People
CORE BELIEFS
Cultural Imperative
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2 for 1
Think twice for the Company and once for yourself and the Company will think twice for you and once for itself
People that do the work are the experts
Capitalize on collective knowledge of the business
Participative (Multiple) Management to ‘cross functionally’ solve problems, grow the business and develop leadership
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Multi-Management
Every employee can make a difference.
For decades, the cultural backbone of McCormick has been the philosophy of Multiple Management. In 1932, when C.P. developed this concept, it was revolutionary.
…the cornerstone of leadership development and McCormick Culture
Multi-Management
Purpose…
Management & Leadership Development
Action learning projects that make substantial contributions to the Company
Networking and exposure to senior leadership
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Multi-Management Board (MMB) History
Yesterday Today Tomorrow
1932, C.P. McCormick organized first board, helping our Company return to profitability in the midst of the Great Depression
Junior Board was quickly followed by addition of a Factory Board, then a Sales Board. In 1974, all were renamed Multiple Management Boards
2010, MMB was transformed to reflect our global organization when the first Global MMB, and three Regional MMBs (Americas, EMEA, and APZ) were formed
Expectation all future McCormick leaders will have MMB experience
13 unit MMBs are developing local leaders
MMB Cultural & Values Alignment
Internal professional networking is promoted
Aligned closely with business to ensure project relevance
Strong support from top management
Risk taking and innovation encouraged
Open development feedback among members
Teamwork and sharing best practices for innovation and high performance is supported
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Multiple Management Boards 2012
Corporate Headquarters McCormick Foods Australia
McCormick Canada
U.S. Consumer Products Division HQ
U.S. Industrial Group Sales and Operations Hunt Valley Supply Chain
U.S. Industrial Group U.S. Consumer Products Division Sales
Asia Pacific Zone Regional
Global MMB
Americas Regional EMEA Regional (Europe, Middle East, Africa)
McCormick China
McCormick France
McCormick United Kingdom
McCormick Pesa
McCormick de Centro America
MMB Levels
6 month term
4 levels of membership – Orientee, Associate, Regular, Executive Committee
Forced 20% turnover each term
Top 40% rated form membership committee
Board size ranges from 10 – 16, maximum is 20
Operate according to bylaws
12 month term
Members nominated
Development feedback from peers
All members are “Regular”
Must have achieved Regular status on a local MMB
All members have formal mentors
Project Chairs and MMB Executive rotated
18 month term
Members nominated
Development feedback from peers
All members are “Regular”
Must have achieved Regular status on a local MMB
Achieve “Emeritus” status upon completion
All members have formal mentors
Junior Management
Mid-Management
Senior Management
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MMB Project Examples
BRIC GROWTH STRATEGIES
Researched Brazil, Russia, India and China (BRIC) markets for business growth
White papers delivered on markets
Proved critical in successful mergers and acquisitions work in these emerging markets
SHARED SERVICES STRUCTURE
MMB researched, benchmarked and gave recommendations for a pilot shared services organization with the company
Financial Shared Services (FSS) brings together backroom functions into one group
Helps improve efficiency and overall effectiveness
SUSTAINABILITY
CEO-led company focus on corporate sustainability issues
Each MMB around the world initiated corporate sustainability projects in same term
Projects include a carbon footprint study, facility water usage reduction and waste recycling
POST ACQUISITION INFORMATION HANDBOOK One-third of company growth results from acquisitions
Clear plans for integrating companies is critical to success
MMB developed the company’s first post- acquisition information handbook to make processes more efficient and effective
B R
C I
MMB
MMB – The Cornerstone of Leadership Development
Ensuring a pipeline of ready candidates for key leadership roles locally, regionally and globally
Leveraging our successful local MMB model to prepare our future local, regional and global leaders with skills to work across diverse geographies and cultures
“My greatest satisfaction as president of a company has been in watching people who work with me grow as the business grows.”
Charles P. McCormick McCormick President (1932 – 1970)
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A Culture of Respect…
…just saying it don’t make it so
Productive use of Differences: Diverse interests, capabilities and opinions increase the number of alternatives for consideration
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Americas Regional Diversity &
Inclusion Council
Purpose
The Regional Diversity & Inclusion Councils will
plan, lead and implement the regional diversity
and inclusion initiatives in alignment with the
global strategy.
Mission
To enable McCormick to achieve greater
business success, by implementing a regional
diversity and inclusion approach and initiatives
that support our global objectives and Shared
Values.
Inclusion…
Engaging both the hearts (passion and willingness) and the minds (knowledge and ability to contribute)
Team - Based High Performance Culture
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Practical Applications…
Information Systems/Information Sharing
Monthly Meetings – Plant Management
General Meetings – Corporate & Divisional Levels
1 on 20 – Networking with Senior Management – Q & A
Voice of Employee – Follow up with Action Planning
Practical Applications (continued)…
Training & Development
Leaders 1st, functional expertise 2nd - leadership is transferrable
Leadership is not a job title
Total Task
Broad Skills for Business Flexibility
Factory Acceptance Testing
Onboarding – Peer to Peer
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Practical Applications (continued)…
Problem – Solving & Decision – Making
Common Objectives
Goal Setting
Results Focused
Practical Applications (continued)…
Reward & Recognition
Team & Individual
Internal Competition
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Self-transcendence (Maslow Revisited)
Maslow revised his hierarchy later in life…
…the highest need is not Self-Actualization
Self – transcendence…
Living for a purpose higher than self
One reason people feel a lack of significance in their jobs is because they don’t see how it relates beyond themselves and the company
To keep people genuinely motivated – keep before them a line of site to the wider purposes that their work serves
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Self-transcendence
Community outreach recognition
Charity (contribution) day – 1st Global in 2014 McCormick matching donations
Donating hours worked
Self-transcendence
Charity Day is an important part of McCormick history and we are excited this year to continue this very important tradition that is
meaningful and impactful in today’s world. Our activities and efforts are a great opportunity to show our commitment to our communities
through volunteerism and charitable contributions.
This year, McCormick is sponsoring 5 opportunities to Maryland based McCormick employees to give back to our community and earn
volunteer hours for Charity Day. There are two remaining opportunities at this time.
House of Ruth - Baltimore, MD
Saturday, August 25 from 9:00 am - 1:00 pm
Limited to 20 McCormick Participants
To signup contact Doreen Wu via email or x6428
First Fruits Farm - Freeland, MD
Saturday, September 8 from 8:00 am - 12:00 pm
Unlimited Participation – volunteers must be at least 6 years old
To signup contact Debbie Ohl via email or x7942
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Power of People
Cultural Imperatives
Every employee can make a difference
People-based systems and principles Information sharing
Productive use of differences
Leaders 1st
Team-Based
Reward & Recognition
Self-Transcendence