eliminate the chaos: myth #4 to avoid in your ehr migration

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Copyright © 2014 Boston Software Systems 1 www.bostonsoftwaresystems.com Healthcare Automation – Revolutionizing How You Work. Eliminate the Chaos in Your EHR Migration: Myth #4: “All the data that is moved will be accurate.”

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If you are migrating to a new EHR or are considering a migration, there are five myths that will cause chaos throughout your organization. This presentation is part of a series the delves into each myth, the chaos it causes and what can be done to eliminate it.

TRANSCRIPT

Page 1: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 1www.bostonsoftwaresystems.com

Healthcare Automation – Revolutionizing How You Work.

Eliminate the Chaos in Your EHR Migration: Myth #4: “All the data that is moved will be accurate.”

Page 2: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 2

EHR Migration Challenges

The massive undertaking of a migration presents challenges to:• Hospital operations• Clinical staff workflow• Processes for clinicians to document care• Maintaining a healthy revenue cycle

Page 3: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 3

Requirements for migration

A close working relationship with:• Multiple departments and clinical

stakeholders• Your EHR vendor• Internal resources• Third party consultants• Interface and archive vendors

Page 4: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 4

The Five Myths to Avoid

1. “Don’t move legacy data – start new in our system.”

2. “We’ll handle moving all your data with interfaces.”

3. “Manual data entry is good training for your staff.”

4. “All the data that is moved will be accurate.”5. “In the end you will have the advantage of a

single system.”

Page 5: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 5

Dangers of believing the 5 Myths

• Your migration will cost more• Your migration will take longer than expected• Your migration will cause chaos within your

organization

Page 6: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 6

Myth #4: “All the data that is moved will be accurate.”

Page 7: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 7

Factors affecting accuracy

• Responsibility for accuracy is shared between vendor and the hospital

• The system must be built correctly • Data must be properly structured• Loading data prior to the completion of the

system creates problems Not easily identified Users are not familiar with the new system Error reporting is complex

Page 8: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 8

Your integration team

• Understaffed?• Lack of experience with the new system?• Overworked?• Build mistakes create errors

Compounded by problems obtaining and cleaning data from legacy systems

Hundreds of interfaces required

Page 9: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 9

Example of downstream issues

• One hospital’s manual conversion generated 300 data integrity alerts

• Without a data quality process in place the errors were not easily determined

• Clinical staff became wary of the new system• Adoption was in jeopardy

Page 10: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 10

Another example

• Another hospital used automation platform, Boston WorkStation and Active Data Quality to migrate patient data

• The clinical staff found an error during a medication reconciliation

• The error was quickly identified and isolated• The staff was satisfied the data in their system

was accurate

Page 11: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 11

True story

“Maine Med’s go-live last December of its estimated $160 million

EHR system seemed at first to go off without a hitch. But four

months later, the hospital network’s CIO, Barry Blumenfeld, MD, was

out of a job and, in an April 24 letter to employees, Maine Medical

Center President and CEO Richard W. Petersen announced a hiring

freeze, a travel freeze – and a delay in the further rollout of the EHR

throughout the rest of MaineHealth.”

Healthcare IT News

Page 12: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 12

Boston Software Systems

• Has created order from chaos for thousands of customers

• Automation platform, Boston WorkStation is the proven solution for fast and accurate data migration

• Works within your time, safety and cost constraints

Page 13: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 13

Boston WorkStation

• Performs just as a person would• Many times faster than a person could• With 100% accuracy• With no additional staffing• Easily fits in your migration budget

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Copyright © 2014 Boston Software Systems 14

Boston WorkStation

• Eliminates the concern over data quality• Eliminates the expense of additional staffing• Eliminates the burden and risk of having

clinical staff search in multiple systems or capture information at admission

• Standardizes the migration process• Keeps the migration on time, under budget• Aides in the adoption of the new system

Page 15: Eliminate the Chaos: Myth #4 to Avoid in Your EHR Migration

Copyright © 2014 Boston Software Systems 15

Learn More

• Read the complete white paper: Eliminate the Chaos – Five Myths to Avoid in Your EHR Migration

• Visit www.slideshare.net/bossoftsys to view presentations on each of the five myths to avoid in your EHR migration

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Copyright © 2014 Boston Software Systems 16

For more information

• www.bostonsoftwaresystems.com• 866 653 5105• [email protected]