Elizabeth Boone bboone06@gmail.com | (513)646-1294

Focused, organized, and positive corporate administrative professional adept at multitasking, communication, and problem-solving.

Office Manager

Triscape Landscaping Cincinnati, OH

November 2014 – present

Send, receive, and approve for payment invoices for services.

Complete office ordering while maintaining supplies budget. Manage office space including use of resources, workflows, and meeting

management. Answer customer inquiries regarding services, quotes, and availability.

Multitask and prioritize general administrative responsibilities, including filing, answering and directing calls, and distributing incoming mail, in a fast-paced setting

Manage processes to ensure efficient workflows and fair distribution of work.

Administrative Assistant Benefit Resources, Inc.

Cincinnati, OH Jan 2012 – December 2014

Schedule appointments, prepare documents, direct incoming calls, filing and data entry, and balance other assorted administrative tasks.

Greet visitors and respond to telephone and in-person requests for information. Design electronic file systems and maintain electronic and paper records.

Plan meetings and prepare conference rooms according to group needs. Create reports and polished correspondence from dictation and notes.

Organize files, develop spreadsheets, fax reports, and scan documents. Screen and manage a high volume of internal and external communications, serving

as a hub for visitors, vendors, and office members.

Customer Service

Representative Sentrilock

Cincinnati, OH January 2010 – January 2012

Successfully meet monthly sales quota through product promotion, customer

engagement, and product knowledge. Utilize strong verbal and negotiation skills to resolve customer concerns.

Build and maintain positive, professional relationships with clients. Provide additional customer support post-sale with billing and/or account issues.

Lead Pharmacy

Technician Kroger Pharmacy Cincinnati, OH

January 2006 – January 2010

Manage a team of technicians, delegated tasks and responsibilities fairly and

efficiently, and provided comprehensive and ongoing training for new employees. Enter new patient profiles and prescriptions into medication input software

system.

Provide friendly, efficient, and accurate service to pharmacy customers from drop-off to pick-up.

Collaborate with pharmacists to safely and accurately dispense medication. Process high volume of order requests from doctors, nurses, and pharmacists via

phone and fax. Ensure proper compliance, including Pseudoephedrine log.

Verify accuracy and completeness of information on prescription and refill requests.

Maintain customer and patient confidentiality according to HIPAA laws. Manage inventory levels, including rotating stock and complying with drug recalls.

Oversaw enforcement of proper pharmacy and general safety procedures and standards, including department cleanliness.

EducationAssociates of Arts

University of Cincinnati, Batavia, Ohio Cum Laude graduate

Skills & Strengths

Customer Service Interpersonal and communication skills

Problem resolution New Employee Training

Safety standards and procedures

Quick learner Type 50+ WPM

Strong multitasking and prioritization skills Microsoft Office Suite

Electronic databases