email correspondence i
TRANSCRIPT
Email Correspondence IWrite email professionally 22/11/2012
Business Email
•Is not personal email. ▫Not to emoticon () that weaken our
professional integrity•Is not messaging system. •Is not letter writing.
Business Email is not letter writing
• Dear Sir/Madam• Your faithfully(UK)• Sincerely yours(US)
• Dear Mr. Smith• Your sincerely(UK)• Your truly(US)(for friend)
• Dear John• Best regards
Formal
Letter
Informa
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Business Email Business Email
• Dear Surname (very formal)• Your sincerely (very formal)
• Dear Firstname (formal/friend)• Best regards• Kind regards• Warm regards
• Regards is not recommended.• Rgds in not recommended.
Business Email
•No indented text. (Tab)•One space line before new paragraph for
easy reading.•Avoid superfluous (unnecessary) words.•Avoid compound/complex sentences.
Business Email
•Use a picture for better understanding. (A picture is worth a thousand words)▫Ex. On the top left,…. ………………………. ………………………. ……………………….
Business Email
•Carefully check referred picture shown in an email related to text. ▫Ex. ….. as a screenshot below.
▫Prevention – add text into a picture to be together.
Business Email
•Tense gives meaning.( Tenses: Quick Usage Guide)▫Ex. She hit me.▫Ex. She hits me.
End of Email Correspondence I