email is dead - easyfairs...@dominicedmunds social • ‘can you tweet me a copy of that...
TRANSCRIPT
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@dominicedmunds
EMAIL IS DEAD
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@dominicedmunds
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EMAIL IS DEAD
@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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IT MUST BE TRUE
@dominicedmunds
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LET’S TAKE ANOTHER LOOK
@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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HANG ON… EMAIL IS DEAD?
@dominicedmunds
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IF EMAIL IS DEAD, WHO KILLED IT?
@dominicedmunds
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ASK GOOGLE…
@dominicedmunds
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@dominicedmunds
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@dominicedmunds
SOCIAL
I love social, but it’s not email.
• It’s a different medium?
• Email didn’t kill the phone. • Email was built to be a 1-2-1 tool.
• Can Social be B2B?
• Can you measure Social ROI? • Have you ever heard these phrases:
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@dominicedmunds
SOCIAL
• ‘Can you tweet me a copy of that contract’
• ‘I couldn’t fit my message into an email so I thought I’d DM you’
• ‘Can you summarize those points in a tweet?’ • ‘I’ll pull my thoughts together and fire them over in
messenger’ • ‘I just got a great email from Dan telling me what he
had for breakfast’
• ‘I’ve just posted your receipt of purchase on facebook‘
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@dominicedmunds
SOCIAL • Email and Social are different tools.
• They don’t compete.
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LET’S NOT FORGET… SPAM!
@dominicedmunds
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@dominicedmunds
SPAM
Marketers ruin everything… • If 1 email makes $X.XX then lets send 2
• The same is in store for social
• Tricky to manage an inbox? What about your twitter
feed
• Gmail’s priority inbox, Multitude of email management apps
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OK… MAYBE EMAIL ISN’T DEAD
@dominicedmunds
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IT’S ON ITS LAST LEGS
@dominicedmunds
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@dominicedmunds
SURVIVOR Email has survived some fairly close calls …
• The big one being the LAW, or the LAWS
• 35 international laws to be precise
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@dominicedmunds
SURVIVOR • No longer a scatter gun approach
• Email has cleaned up its act
• It’s about much more than newsletter
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@dominicedmunds
SURVIVOR
• Social is yet to face these challenges full on
• Individuals being prosecuted for tweets, unaware of the rules they are breaking
• Cyber bullying through facebook is gaining more and more press
• Internet trolls have been free to torment and abuse users
• Social, has a lot of growing up to do
• Email has already grown up
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SO, EMAIL ISN’T DEAD
@dominicedmunds
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IT’S BEEN TAKING IT EASY
@dominicedmunds
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@dominicedmunds
CHECK-UP
Let’s take its pulse… • 144.8bn emails are sent every day
• 89bn business
• 55.8bn personal
• There will be 4.1bn email accounts by 2015
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@dominicedmunds
CHECK-UP
• 82% of smart phone users send and receive email on their device
• 61% of smartphone users send and receive email daily
• 44% of tablet users send and receive email daily • We spend 11.2hrs a week reading and sending email
• In fact in the time taken to read that sentence, 20
million emails were sent
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@dominicedmunds
CHECK-UP
• Monetate: Email has a higher conversion rate per session than search and social combined!
• Email: 4.15%
• Search: 2.64%
• Social: 0.48%
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@dominicedmunds
CHECK-UP • The average business user get 105 emails a day
• Business use matters in retail, this is why…
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@dominicedmunds
CHECK-UP
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F***
@dominicedmunds
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EMAIL ISN’T DEAD
@dominicedmunds
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IT’S ON THE BEACH DRINKING MARGARITAS
@dominicedmunds
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@dominicedmunds
UNDERRATED
Email isn’t sexy
• It has been around for years
• It’s part of our daily digital diet
• Maybe we just take it for granted?
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@dominicedmunds
UNDERRATED • That’s no bad thing
• Dependable, Necessary, Unsurprising
• Email can sit back and enjoy the sun
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BUT IT WON’T
@dominicedmunds
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@dominicedmunds
THE FUTURE
Triggered email is getting more precise
• Basket abandonment campaigns
• Behavioral targeting
• Complex rules and filters
• Products, price, frequency, recommendations
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@dominicedmunds
THE FUTURE Symbols are here to stay
• 2x your open rate
• Until Marketers over do it
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@dominicedmunds
THE FUTURE HTML 5 will finally deliver video in email
• The experience we’ve all been waiting for
• Rich content to support your activity
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$ @dominicedmunds
THE FUTURE
• Remarketing is becoming more prevalent (still only 14% according to RedEye)
• In fact the remarketing space alone is worth an estimated $35bn
• With $30.1bn still untapped!
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@dominicedmunds
Evolved • Best welcome newsletter 2006 (Marketing Sherpa)
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@dominicedmunds
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@dominicedmunds
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@dominicedmunds
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EMAIL IS NOWHERE NEAR DEAD
@dominicedmunds
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IT’S DOING 1 ARMED PUSH UPS IN THE GYM
@dominicedmunds
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@dominicedmunds