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Page 1: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Presented by :

Email Marketing Essentials Your Strategy May Be Missing

Page 2: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

2

82% sign up for email on brand

websitesSource: Litmus

91% of people

check their email daily

Source: Litmus

$44.25 average return for every $1 spent on email marketing

Source: salesforce.com/blog/2018/07

Why take email marketing seriously?

Page 3: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

1. What is the value of your list?2. Who is your audience?3. What is your goal?

To be successful we must keep in mind these three fundamentals.

Page 4: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

1. What is the value of your list?

Size of your listX

average price point of product/donation/service

=$ List Value

Page 5: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Why are those email addresses so valuable?

They’ve met you

Page 6: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

2. What is your goal?

Purchase, Donate,

Attend

Spend more

money

Share your email

on their social sites

Increase word of mouth

Are more loyal

Help you find new subscribers

Page 7: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

3. Who is your

audience?

144.8 billion emails are

sent daily

“Spray and Pray” won’t

work

Each group unique

Segmentation = lift in

response

Page 8: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

W a y s t o S e g m e n t

Interests

Demographics

Age Gender

Location

Behaviors

Client/Lead/

Customer

Page 9: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

1. What is the value of your list?2. Who is your audience?3. What is your goal?

To pull value out of list, or goal must be relevant to the audience

Page 10: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Shows Interest

Gave email address

Sent Email mkg

Recipient deemed

irrelevant

Ignores future email

Lost

If email is not relevant

Page 11: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive
Page 12: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

What is one fast way to

make an email

irrelevant?

Not building for today’s reading habbits

Page 13: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Let’s Review

Page 14: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Bigger problems on mobile

Page 15: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Source: Litmus

Page 16: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

When email doesn’t look good on mobile

30% unsubscribe

80% delete

Source: Blue Hornet

Page 17: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

The Email is not the message.

It’s an ad for the message.

Page 18: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Avoid these mistakes...

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• Lengthy text

• Multiple columns

• Too many choices

Page 19: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Instead, keep it simple...

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• 25 lines of text or less

• Key content on top

• 3 links or less

• One column only

Page 20: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

That’s a bit better.

Desktop/Tablet

Room for improvement

Page 21: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Mobile

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That’s a bit better.Room for improvement

Page 22: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Color matters

Page 23: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

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Color for brand and for eye movement

Use color to your advantageRoom for improvement

Page 24: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Getting better

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That’s better.Room for improvement

Page 25: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Source: Loyalty Square, ColorMatters.com 25

Color increases brand recognition by

80%

Page 26: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Use images….correctly

Page 27: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Make it engaging with photos

Source: ContentLEAD, Infographic: Anatomy of the Email Marketing Message, 2018Source: Constant Contact Data Reveals Direct Correlation Between Email Campaign Effectiveness and Number of Images and Text Lines Featured, 2018

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• 82% of people pay more attention to emails with pictures

• 3 or fewer images for highest click through

• don't use images of your content

Page 28: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Avoid these mistakes...

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• Large, off-screen images

• All image or mostly image email

• Hard-to-find or hard-to-read calls-to-action

Page 29: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

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• Size images to fit

• Use images to tell your story

• Use limited # of images• 3 images or less, not

including your logo

• Link images to pertinent page

• Use buttons

Instead..

Page 30: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Instead..

• Use buttons instead of hyperlinks

• Buttons are bulletproof

• Buttons are very quick to see and act on

X

X

X

Page 31: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

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Room for improvement That’s a bit better.

Page 32: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Use a mobile responsive email tool

Page 33: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Mobile responsive

Page 34: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Review of best pract ices

Choose the right template for your

message & design for mobile

Make sure logo doesn’t “bury” call to actions

Use your brand colors

Communicate through pictures and make them clickable. No more than 3 images

Less is more. Focus on relevant content. 20 lines of text have the highest click-through rates. Use Buttons! Keep obvious calls to action to 3 or less.

Keep key call-to-action above the scroll line

and optimize your links.

Use social media buttons

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USE AN MOBILE RESPONSIVE EMAIL TEMPLATE

Make sure to write a compelling subject line, use a familiar name as

sender and use pre-header text. Split test if

available.

East Tycho Chamber of Commerce 12:27 PM

Can you afford to miss the event of the year?

Page 35: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

How Subject Lines Work

5/14/2018© 2018 Constant Contact, Inc. 35

Page 36: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Subject lines aren’t

read

5/14/2018© 2018 Constant Contact, Inc. 36

o They are scanned

o In a split second

o “Read” on mobile phones

o “From Name” read first

Page 37: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Good Lines Use

Psychology

5/14/2018© 2018 Constant Contact, Inc. 37

o To be noticed

o To slow people down

o To pique curiosity,

interest or concern

Page 38: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Getting your email

opened

5/14/2018© 2018 Constant Contact, Inc. 38

o “From Name” is most criticalo Get noticed & opened

o Subject Line assists “From Name”

o Teaser (Preheader) text helps

From name

Subject line

Teaser text

Matco Foundation 12:27 PM

With A Little Help From Our FriendsYour donation is needed now more than ever. If you

Page 39: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Best Practices

5/14/2018© 2018 Constant Contact, Inc. 39

Page 40: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Keep it short

5/14/2018© 2018 Constant Contact, Inc. 40

o Be brief

o 5-8 words

o Less than 40 characters

Page 41: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

First words

o First 3 words are the hook

o Avoid common model

o Name of your company

o The month you are sending

o Newsletter

5/14/2018© 2018 Constant Contact, Inc. 41

Matco Widgets 12:27 PM

Matco May NewsletterHaving trouble viewing this email? Click here

Welcome to our May update. We’ve got sales

Page 42: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Avoid repeats

5/14/2018© 2018 Constant Contact, Inc. 42

o Same subject line

oGives no reason to open

oGets tuned out

Matco Bank 12:27 PM

Matco Investor February UpdateHaving trouble viewing this email? Click here.

Is your investment working for you? Be sure to check in with

Matco Bank 1:35 PM

Matco Investor March UpdateHaving trouble viewing this email? Click here.

Is your investment working for you? Be sure to check in with

Page 43: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Use “You” or “Your”

o Makes subject line seem personal

o Causes curiosity and/or concern

5/14/2018© 2018 Constant Contact, Inc. 43

Matco Repair 12:27 PM

Three Signs Your Car Will Die This FallWith summer around the corner, you need to make sure your ride

can handle the heat. The #1 sign of summer distress in your car is

Page 44: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Questions

o Ask a question to cause

curiosity.

5/14/2018© 2018 Constant Contact, Inc. 44

Matco Shoppes 12:27 PM

Do You Have The Perfect Gift?Christmas is almost upon us. Did you get the one thing they’ll talk

Matco Suit Store 12:27 PM

Struggling To Find The Gift For Dad?Father’s day is right around the corner. Get the gift he’ll want this

Matco Tool and Die 12:27 PM

Can We Help You Cut Time?Time is the most important asset in your company. Lost time

Page 45: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Command

o Don’t be pushy but push

them towards action

5/14/2018© 2018 Constant Contact, Inc. 45

Matco Theatre 12:27 PM

Don’t Wait. Time Is Almost Out To Join UsOur biggest show is almost upon us. This year if you buy a

Matco and Son Distribution 12:27 PM

Reserve Your Spot. First Production RunWe are ready to release our first run. Many have been waiting

Matco Bar and Grill 12:27 PM

You Can’t Miss This Sunday’s GameThe game of the season is on and we’ve got you covered on

Page 46: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

o Share news

Announcements

5/14/2018© 2018 Constant Contact, Inc. 46

Matco Fish House 12:27 PM

Open Late. Just in TimeWe’ve got new hours. Swing on by and have a late bite with us.

NAFMCO 12:27 PM

Early Bird Special is Open. GoThe National Foundation for Matco is happy to announce our

Matco Construction 12:27 PM

New Showroom is Ready to WowOur one of a kind showroom is ready to help you find the perfect

Page 47: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

o Repeat same letter o Eye looks for patterns

Alliteration

5/14/2018© 2018 Constant Contact, Inc. 47

Matco Curios 12:27 PM

Seven Simple Solutions Save SeasonWe’ve got what you need this season. From nick knacks to

First Matco Church 12:27 PM

Friday Fun For Families and Fellowship FMC has some great activities for the whole family. From

Matco Clothing Emporium 12:27 PM

Todays Top Terrific Trendy Tees Find a perfect fit this week with some fantastic designs sure

Page 48: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

o Don’t write a sentenceo Break the rules to stand out

Chunking

5/14/2018© 2018 Constant Contact, Inc. 48

Matco Salon 12:27 PM

You, Plus Us, AwesomeFreshen up your look with an afternoon with us. With some

Matco Tax Service 12:27 PM

Taxes, No Fun, We Love ThemWe hear you. Tax season is upon us. Leave the worry behind

Matco Home Décor 12:27 PM

Living Rooms, Amazing, Leave HappyWith over 300 new items, we are sure to amaze you with choice.

Page 49: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

o Refer to pop culture

o Famous lineso Lyrics & titles capture the eye

o Tie it to content

Allusion

5/14/2018© 2018 Constant Contact, Inc. 49

Matco Gym 12:27 PM

Let it Go, Let it GoDrop those pounds today. We can help motivate you to

Matco’s French Bakery 12:27 PM

Let Them Eat Cake, and Brownies Tasty treats for all ages are here this month as we celebrate

Matco Lawn Care 12:27 PM

May the Fence Be With YouWinter did a number on your yard? Need to spruce it up?

Page 50: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

o Start with a number –

it’s like candyo No more than 9 – 3 gets high results

o Odd gets higher results

Numbers/Lists

5/14/2018© 2018 Constant Contact, Inc. 50

Matco Marketing Partners 12:27 PM

Three Mistakes All Marketers MakeWe all make mistakes, but these can cost you. The most common

Matco Graphics Department 12:27 PM

Seven Ways to Cut Design TimeTime is money. Here’s seven ways to cut your design time and

Matco Video Heaven 12:27 PM

Five Must See Films Before SummerDon’t start summer without checking out these summer classics.

Page 51: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

Things to Avoid

o Check the language

o Avoid words like:

o “Spam”, “Credit Card”,

“Weight Loss”

o ALL CAPITAL LETTERS

o Excessive punctuation

(???,…, !!!)

o $$$ and other symbols

o Misleading subject lines

5/14/2018© 2018 Constant Contact, Inc. 51

Page 52: Email Marketing Essentials Your Strategy May Be Missingfiles.constantcontact.com/bac0c1c4101/a8d60f37-abde-478f-8965-3… · Use a mobile responsive email tool. Mobile responsive

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