embedding information literacy into staff development at an acute nhs trust sharon hadley...

30
Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley [email protected] Kim Hacker [email protected]

Upload: kimberly-holt

Post on 11-Jan-2016

221 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Embedding Information Literacy into Staff Development at an

acute NHS Trust

Sharon Hadley [email protected]

Kim Hacker [email protected]

Page 2: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

“ Writing today is not a frill for the few, but an essential skill for the

many”

National Commission on Writing, 2003

Page 3: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

What is information literacy?

“…knowing when and why you need information, where to find it, and how to evaluate, use and communicate it in an ethical manner”

CILIP 2005

Page 4: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

About North Bristol NHS Trust

Figure 1 Workforce Configuration

10%

42%

18%

16%

8%

1%5%

Medical and Dental

Nursing and Midwivery

Professional and Technical

Administration and Clerical

Ancillary

Maintenance

Senior Managers

Page 5: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Target Audience

• Allied Health Professionals mainly level 3 HE qualification

• Medics – information Literacy being embedded into curriculum

• Trust health care strategy for Health Care Assistants in development

Page 6: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Therefore target audience

– Qualified nurses and support staff who need preparation for level 3 HE study

– Those without recent formal learning experiences (non work based)

Page 7: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Local Drivers

• Large cohort of overseas nurses

• Loss of previous provision from FE college due to low uptake

• Low completion of written assignments for Trust funded HE courses

Page 8: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

• Effective use of Trust resources – existing in-house skills,– library resources and IT rooms – staff don’t have to go off site

Page 9: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Trust Education Research and Development (ERD) Strategy

“Develop inter-professionalism in learning and practice, while recognising the integrity if individual professions”

“ Ensure that staff have equal access and opportunity to develop and maintain their knowledge and skills throughout their career developing a concept of ‘learning at work’ for all staff”

“Foster lifelong learning and development planning for all staff; encouraging career progression based on competence and team working alongside clinical specialism”

Page 10: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

‘Working together- learning together’

• An NHS lifelong learning strategy

• Sets out programme for learning and development

• Informs local strategy and policy

Page 11: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

National Drivers

– NHS Knowledge and Skills Framework (NHS KSF)

– More professional bodies requiring portfolios e.g. Health Professions Council

– NHS Plan

Page 12: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Course Lead

Initially managed by information specialist Now embedded as staff development

course with information specialist input on guest sessions

Page 13: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Course Objectives

• Recognise their own learning style• Identify a conducive learning

environment • Identify individual motivations• Demonstrate accurate use of grammar• Compare the benefits of using different

reading and note-taking strategies• Evaluate the purpose and quality of

literature

Page 14: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

• Demonstrate how to plan and write an essay

• Explain the basics of and carry out a literature search

• Demonstrate how to reference assignments

• Explain the benefits of reflection

Page 15: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Evaluation

• Our initial feelings after first two courses– Need for more learner centred approach– Wide range of learning pace and levels

• Development of course materials

• Development of two-stage course

Page 16: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Course Materials

Development of workbooks, o Allows learners to see what is planned for

themo Produce in bulk , more effective resource useo Provides a framework for the course that can

be added to by the teacher as appropriate for each group and individual needs

Page 17: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Two-Stage Course

• Individual learning needs identified at interview• Negotiation with learner as to most appropriate

access point• Discuss future use of skills gained so not lost• Interviews determine where the learner is going

to apply their new skills• Highlighted again in group discussion towards

end of sessions.

Page 18: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Stage One

• Development of literacy skills to National Certificate level 2 by practical exercises in:– Grammar– Correct use of tense– Punctuation – Spelling– Reflective writing– Creative writing

Page 19: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Stage Two

• Extends written skills in stage one by practical summary and essay writing

• Use of practical exercises to develop key information literacy skills such as:– Development of search strategy– Selection of appropriate resources for search– Critical appraisal of literature– Correct referencing of literature

Page 20: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Evaluation of Two-stage Course

Evaluation collected via questionnaires Showed need for longer course or

encouragement of self directed learning approach

Importance of relevance to own practice Therefore need to develop integrated modular approach

Page 21: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Evidence for Evaluation

Figure 3 Relevance to Work and Appropriate Length

0

2

4

6

8

10

12

14

16

1 2 3 4 5

Score (1 low 5 excellent)

Nu

mb

er

ac

he

ivin

g t

ha

t s

co

re

Relevant to Work Area

Appropriateness of Course Length

Page 22: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Quotes from Evaluation

• A bit more practical work to improve writing skills (supports need for modular approach)

• More days to have practice sessions

• More time, more practice (encourage more self directed learning)

• More summarising and referencing

Page 23: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Staff GroupStaff Groups Attending

0

2

4

6

8

10

12

14

16

Feb-05 Mar-05 Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06

Date of Course

Nu

mb

er o

f A

tte

nd

ee

s

Nurse

Manager

ODP

HCA

Page 24: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Currently• very high numbers of nurses attending • very clinician centred Widen Participation• Agenda for change• Equal opportunities• Role relevance improves learning

outcomes

Page 25: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Evidence for Change

• Feedback from students

• Local and national drivers– Agenda for change– Connecting for Health

• Personal reflection

Page 26: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Recommendations

• Specify KSFs

• Trust ERD strategy to specifically reflect need for information literacy skills

• HE Accreditation“ work with HE and other partners to encourage

the systematic accreditation of learning and development”

Page 27: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Recommendations

• Identify key areas to develop an integrated modular course e.g. – Reflective writing– Reference management– Critical appraisal– Literature searching– Essay writing– Active Reading

Page 28: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

• Each learner has an individual programme of study based on their needs

• Modules to complete agreed by negotiation at interview

Page 29: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

• Blended delivery allowing – Use of e-learning– Increased opportunity for self directed study

via distance learning, by provision of extra materials

– Consolidation of learning by ability to revisit course materials after module completion

– Assessment by formal assignment

Page 30: Embedding Information Literacy into Staff Development at an acute NHS Trust Sharon Hadley sharon.hadley@cfh.nhs.uk Kim Hacker kim.hacker@nbt.nhs.uk

Quote to finish from learner

“Helps to improve my writing skills, references, literature searching. Made me feel more confident to go ahead with future courses.”