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EMC Corporation Corporate Headquarters: Hopkinton, MA 01748-9103 1-508-435-1000 www.EMC.com EMC Backup Advisor 2.1 QUICK START GUIDE 300-004-651 REV A01

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Page 1: EMC Backup Advisor · • glibc-common-2.3.4-2.19 • glibc-2.3.4-2.19 • expat-1.95.7-4 SUSE Linux Enterprise 9 operating system EMC Backup Advisor requires the following Linux

EMC CorporationCorporate Headquarters:

Hopkinton, MA 01748-9103

1-508-435-1000www.EMC.com

EMC Backup Advisor2.1

QUICK START GUIDE300-004-651

REV A01

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EMC Backup Advisor 2.1 Quick Start Guideii

Copyright © 2007 EMC Corporation. All rights reserved.EMC Backup Advisor 2.1 Quick Start Guide

Published February, 2007

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com.

All other trademarks used herein are the property of their respective owners.

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Contents

Chapter 1: Getting Started .......................................................................................................... 7.

System Requirements..............................................................................................................................................7.

Server Requirements........................................................................................................................................7.

Solaris .......................................................................................................................................................7.

Windows...................................................................................................................................................8.

Linux.........................................................................................................................................................8.

Red Hat Enterprise Linux 3 ES/AS operating system................................................................8.

Red Hat Enterprise Linux 4 ES/AS operating system................................................................9.

SUSE Linux Enterprise 9 operating system ...............................................................................9.

Collector Requirements ...................................................................................................................................9.

Solaris .......................................................................................................................................................9.

Windows.................................................................................................................................................10.

Linux.......................................................................................................................................................10.

Red Hat Enterprise Linux 3 ES/AS operating system..............................................................10.

Red Hat Enterprise Linux 4 ES/AS operating system..............................................................10.

SUSE 9 Enterprise Linux operating system .............................................................................11.

HP-UX ....................................................................................................................................................11.

AIX .........................................................................................................................................................11.

Client Requirements ......................................................................................................................................11.

Installing EMC Backup Advisor...........................................................................................................................11.

Obtaining the Installation Media ...................................................................................................................12.

Identifying the Server ....................................................................................................................................12.

Installing the Server .......................................................................................................................................12.

Launching EMC Backup Advisor..................................................................................................................14.

Installing the License .....................................................................................................................................15.

Installing Collectors .......................................................................................................................................15.

Monitoring a Backup Server .................................................................................................................................16.

Setting up a Backup Server Node Locally.....................................................................................................16.

Configuring an IBM Tivoli Storage Manager (TSM) Server.................................................................18.

Gathering Data Remotely ..............................................................................................................................19.

Configuring a TSM Server .....................................................................................................................21.

Verifying Installation and Setup ...........................................................................................................................21.

Running a Report ...........................................................................................................................................22.

Selecting a Time Period..........................................................................................................................22.

Selecting a Node .....................................................................................................................................23.

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Contents

Selecting a Report...................................................................................................................................24.

Troubleshooting .............................................................................................................................................25.

Setting Up a Control Panel....................................................................................................................................25.

Adding Reports to the Control Panel .............................................................................................................27.

Specifying Report Properties .........................................................................................................................28.

Setting the Default Control Panel ..................................................................................................................29.

Setting Up a View .................................................................................................................................................30.

Index............................................................................................................................................. 33.

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List of Figures

Figure 1. Installing the Server ...................................................................................................................................... 13

Figure 2. Database Choice ........................................................................................................................................... 14

Figure 3. Creating a Node ............................................................................................................................................ 17

Figure 4. Node Properties............................................................................................................................................. 18

Figure 5. Group Properties ........................................................................................................................................... 20

Figure 6. Dynamic Nodes............................................................................................................................................. 22

Figure 7. Choosing the Data Collection Time Frame .................................................................................................. 23

Figure 8. Specify a Date and Time............................................................................................................................... 23

Figure 9. Report Selection............................................................................................................................................ 24

Figure 10. Displaying Multiple Reports....................................................................................................................... 25

Figure 11. Control Panel Properties ............................................................................................................................. 26

Figure 12. Adding Reports to a Control Panel ............................................................................................................. 27

Figure 13. Properties .................................................................................................................................................... 28

Figure 14. User Properties............................................................................................................................................ 29

Figure 15. Basic View.................................................................................................................................................. 30

Figure 16. View Properties........................................................................................................................................... 31

Figure 17. Change View............................................................................................................................................... 31

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List of Figures

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Chapter 1: Getting Started

This manual is a quick start guide for installing and setting up EMC Backup Advisor. This document is a companion guide to the EMC Backup Advisor 2.1 Installation Guide and the EMC Backup Advisor 2.1 Administrator’s Guide.

This chapter describes:

• "System Requirements" on page 7• "Installing EMC Backup Advisor" on page 11• "Monitoring a Backup Server" on page 16• "Verifying Installation and Setup" on page 21• "Setting Up a Control Panel" on page 25• "Setting Up a View" on page 30

System RequirementsSystem requirements include:

• "Server Requirements" on page 7• "Collector Requirements" on page 9• "Client Requirements" on page 11

Server RequirementsThe server component can run on either Solaris, Windows, or Linux. For NetWorker users, the server component requires that the NetWorker Management Console (NMC) version 3.2.1 is installed on the same machine.

To gather information from a backup server remotely, you may need additional software on the server. For more information, see the EMC Backup Advisor 2.1 Installation Guide.

SolarisEMC Backup Advisor requires the following Solaris specifications:

• Solaris 64-bit version• Solaris 8, 9, or 10 operating system• At least 1 GB of physical memory• At least 10 GB of free hard disk space• Oracle 9i or 10g database software• UltraSPARC III CPU running at 750 MHz or higher• The following patches (or higher):

• Solaris patch cluster (http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/patch-access)

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• J2SE cluster patches (http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/JavaSE)•At a minimum, Patch 108434-17 and Patch 108435-17 on Solaris 8 are required and Patch 111711-11 and Patch 111712-11 on Solaris 9 are required.

WindowsEMC Backup Advisor requires the following Windows specifications:

• Windows 2000 Advanced Server or Windows 2003 Server operating system• At least 1 GB of physical memory• At least 10 GB of free hard disk space• Intel P4-compatible CPU running at 1.2GHz or higher• SQL Server 2000 or 2005 database software• The following service packs (or higher):

• Windows 2000 service pack 4• Windows 2003 Server service pack 1• SQL Server 2000 service pack 3a

Note: Windows 32-bit and Windows 64-bit systems are supported.

LinuxEMC Backup Advisor requires the following Linux operating systems:

• "Red Hat Enterprise Linux 3 ES/AS operating system" on page 8• "Red Hat Enterprise Linux 4 ES/AS operating system" on page 9• "SUSE Linux Enterprise 9 operating system" on page 9

Note: It is recommended that you keep all server platforms up-to-date with the latest operating system patches from the operating system vendor. Specifically on Red Hat, run the Update Agent (up2date) to ensure that the system is fully up-to-date.

Red Hat Enterprise Linux 3 ES/AS operating system• Red Hat Enterprise Linux 3 ES/AS operating system• At least 1GB of physical memory• At least 10GB of free hard disk space• Intel P4-compatible CPU running at 1.2GHz equivalent or higher• Oracle 9i, or Oracle 10g database software• The following service packs (or higher) and prerequisites:

• kernel-2.4.21-4.EL• Xfree86-Xvfb-4.3.0-68.EL• libstdc++-3.2.3-42• glibc-common-2.3.2-95.27• glibc-2.3.2-95.27• expat-1.95.5-6

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Red Hat Enterprise Linux 4 ES/AS operating systemEMC Backup Advisor requires the following Linux specifications:

• Red Hat Enterprise Linux 4 ES/AS operating system• At least 1GB of physical memory• At least 10GB of free hard disk space• Intel P4-compatible CPU running at 1.2GHz equivalent or higher• Oracle 9i, or Oracle 10g database software• The following service packs (or higher) and prerequisites:

• kernel-2.6.9-34.0.2.EL • xorg-x11-Xvfb-6.8.2.1.EL.13.25.1• libstdc++-3.4.5-2 • glibc-common-2.3.4-2.19 • glibc-2.3.4-2.19 • expat-1.95.7-4

SUSE Linux Enterprise 9 operating systemEMC Backup Advisor requires the following Linux specifications:

• SUSE Linux Enterprise 9 operating system• At least 1GB of physical memory• At least 10GB of free hard disk space• Intel P4-compatible CPU running at 1.2GHz equivalent or higher• Oracle 9i, or Oracle 10g database software• The following service packs (or higher) and prerequisites:

• kernel-default-2.6.5-7.97• XFree86-Xvfb-4.3.99.902-43.22

Collector RequirementsThe Collector component runs on Solaris, Windows, HP-UX, AIX, and Linux. The minimum requirements for installing the Collector component are as follows.

SolarisThe Collector requires the following Solaris specifications:

• Solaris 64-bit version• Solaris 8, 9, or 10 operating system• At least 100 MB of free hard disk space• The Solaris patch cluster (recommended) patch (or higher) obtained at:

(http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/patch-access)• At a minimum, Patch 108434-17 and Patch 108435-17 on Solaris 8 are required and

Patch 111711-11 and Patch 111712-11 on Solaris 9 are required.

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WindowsThe Collector requires the following Windows specifications:

• Windows 2000 Advanced Server or Windows 2003 Server operating system• At least 100 MB of free hard disk space• The following service packs (or higher) are recommended:

• Windows 2000 service pack 4• Windows 2003 Server service pack 1

Note: Windows 32-bit and Windows 64-bit systems are supported.

LinuxThe Collector requires the following Linux specifications:

• "Red Hat Enterprise Linux 3 ES/AS operating system" on page 10• "Red Hat Enterprise Linux 4 ES/AS operating system" on page 10• "SUSE 9 Enterprise Linux operating system" on page 11

Red Hat Enterprise Linux 3 ES/AS operating system• Red Hat Enterprise Linux 3 ES/AS operating system• At least 100 MB of free hard disk space• The following service packs (or higher) and prerequisites for Red Hat Enterprise Linux 3

ES/AS:• kernel-2.4.21-4.EL• Xfree86-Xvfb-4.3.0-68.EL• libstdc++-3.2.3-42• glibc-common-2.3.2-95.27• glibc-2.3.2-95.27• expat-1.95.5-6

Red Hat Enterprise Linux 4 ES/AS operating system• Red Hat Enterprise Linux 4 ES/AS operating system• At least 100 MB of free hard disk space• The following service packs (or higher) and prerequisites for Red Hat Enterprise Linux 4

ES/AS:• kernel-2.6.9-34.0.2.EL • xorg-x11-Xvfb-6.8.2.1.EL.13.25.1 • libstdc++-3.4.5-2 • glibc-common-2.3.4-2.19 • glibc-2.3.4-2.19 • expat-1.95.7-4

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SUSE 9 Enterprise Linux operating system• At least 100 MB of free hard disk space• The following service packs (or higher) and prerequisites for SUSE 9 Enterprise Linux:

• kernel-default-2.6.5-7.97• XFree86-Xvfb-4.3.99.902-43.22

HP-UXThe Collector requires the following HP-UX specifications:

• HP-UX 11.11 or HP-UX 11.23 operating system• At least 100 MB of free hard disk space

AIXThe Collector requires the following AIX specifications:

• AIX 5.1, 5.2, 5.3 operating system• At least 150 MB of free hard disk space• The file set bos.perf.libperfstat must be installed to gather performance statistics on AIX.

This is distributed on the AIX media set if not already installed

Client RequirementsThe EMC Backup Advisor GUI is launched from the NMC Console in NetWorker environments or from a web browser in non-NetWorker environments. The minimum requirements for launching the EMC Backup Advisor GUI are as follows:

• Java Runtime Environment version 1.4.2 or above• Microsoft Internet Explorer 5.5 or 6.x. Netscape Communicator 4.76, 4.7.x, or 7.x• At least 50 MB of disk space• At least 512 MB of memory

When using Netscape to access the GUI, you may get an Unknown File Type dialog box with a Save As prompt that asks you to save the eba.jnlp file. See the EMC Backup Advisor 2.1 Installation Guide for more information.

Installing EMC Backup AdvisorInstalling EMC Backup Advisor 3.5.3 consists of the following:

• "Obtaining the Installation Media" on page 12• "Identifying the Server" on page 12• "Installing the Server" on page 12• "Launching EMC Backup Advisor" on page 14• "Installing the License" on page 15• "Installing Collectors"

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Note: It is recommended that you configure database backups of EMC Backup Advisor. For information about setting up database backups, see Chapter 15: Database Maintenance in the EMC Backup Advisor 2.1 Administrator’s Guide.

Obtaining the Installation MediaObtain the installation media from http://softwaresupport.EMC.com. In addition, obtain a license key from a EMC Sales representative.

Identifying the ServerIdentify the server on which you want to install EMC Backup Advisor. In a NetWorker environment, this is typically the NetWorker Management Console (NMC) server. In other environments, this can be a standalone server or an existing server with enough capacity to meet the requirements. See "System Requirements" on page 7 for information about requirements.

Note: For proper integration with NMC, you must upgrade to NMC version 3.2.1 or higher. NMC 3.2.1 is included in the EMC Backup Advisor installation media that you downloaded in "Obtaining the Installation Media" on page 12. For more information on upgrading to NMC 3.2.1, see the NMC documentation.

Installing the ServerInstall the EMC Backup Advisor server by running the appropriate installer for your platform:

• EMCBackupAdvisor_win32.exe for Windows• EMCBackupAdvisor_linux.bin for Linux• EMCBackupAdvisor_solaris.bin for Solaris

Note: The Unix installer by default requires X in order to run. If you want to run the installer in console mode, then add the flag -console to the name of the executable. On Unix systems, do not forget to make the installer file executable.

The Installer appears.

1. Click Next in the Welcome panel.

2. Select the I accept the terms in the license agreement radio button. Click Next.

3. Click Browse to change the installation directory. Alternatively, accept the default installation directory. Click Next.

4. In the Choose the setup type that best suits your needs panel, select the EBA Server radio button as shown in Figure 1 on page 13. Click Next.

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Figure 1. Installing the Server

5. In the Fully qualified hostname panel, type a value in the Server Name field. Click Next.

6. In the EMC Legato Networker panel, select the Yes radio button if your EMC Backup Advisor installation is integrating with NetWorker Management Console (NMC). Select No if you are installing in a non-Networker environment.

7. If you select No, the Database Choice panel appears as shown in Figure 2 on page 14. Select the radio button for the database that you want to use and click Next.

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Figure 2. Database Choice

Note: iAnywhere is the default option, but you can choose to use Microsoft SQL Server on Windows or Oracle on Solaris or Linux if you prefer. The options in this panel are populated with valid values based on the configuration of the machine on which you are running the Installer. If you select MSSQL Server or Oracle on Solaris or Linux, additional panels are displayed that prompt you for configuration details for the databases.

8. In the Mail Configuration Details panel, type a value for the mail server to be used as a gateway when sending email in the Mail Server field. In the Mail Address field, type the email address that EMC Backup Advisor uses when sending email. Click Next.

9. In the Collector Service Configuration panel, select whether you want the Collector service to run as a Local System Account or as a Named Account by selecting the radio button next to the option. Click Next.

10. In the next panel, select whether the Collector will gather Oracle RMAN Backups by selecting either the Yes or No radio button. Click Next.

Note: If you select Yes, Oracle must be installed on the machine. Continue through the Installer panels.

11. In the next panel, review the installation summary information. Click Next to install the EMC Backup Advisor Server.

12. In the Install Complete panel, click Finish.

Launching EMC Backup AdvisorAfter EMC Backup Advisor is installed, you must launch it to enter license information. You can also add your hosts to be monitored.

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To log into EMC Backup Advisor:

1. After you have installed the EMC Backup Advisor Server, you can launch the user interface by starting a web browser. Type http://servername:8080 in the Address field. Press Enter. Click Web Launch Client.

2. Alternatively, if you have installed the EMC Backup Advisor GUI package on a Windows machine, start the user interface by double-clicking the desktop icon or by selecting the icon from the Start menu. If you are starting the user interface on UNIX machine, change to the directory in which you installed the user interface and execute the ebagui.bin file.

• To launch EMC Backup Advisor from NMC, launch the NMC user interface and select EMC Backup Advisor from the Start menu

• If you are not using NMC or want to go directly to EMC Backup Advisor, point your browser to:• http://ebaserver:9002, where ebaserver is the host that is running EMC Backup

Advisor that you specified in step 5 of "Installing the Server" on page 12• Log in using administrator as the user name and administrator as the password

Installing the LicenseInstall the license provided by EMC.

To install the license:

1. The first time you launch EMC Backup Advisor, you are prompted for a license. Click Yes to open the License List dialog box.

2. In the License List dialog box, click Add. The Open dialog box appears.

3. Navigate to and select the license file that was provided with the software. Click Open. The Add the license? dialog box appears.

4. Click OK to confirm the license addition. The license file is added to the system and displayed in the License List dialog box.

5. Click Close. The EMC Backup Advisor user interface launches.

See the EMC Backup Advisor 2.1 Installation Guide for more information.

Installing CollectorsYou may want to deploy a Collector on other machines in the environment to gather data from them.

To install Collectors:

1. Click Next in the Welcome panel. The EMC Backup Advisor Software License agreement appears.

2. Accept the license agreement by selecting the I accept the terms of the license agreement radio button. Click Next.

3. Specify the location where you want to install the Collector. Click Browse to navigate to a different installation directory location. Click Next.

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4. In the EMC Backup Advisor Server Hostname panel, enter the name of the host that is running the EMC Backup Advisor Server in the EMC Backup Advisor server field. Click Next.

5. In the next panel, select whether the Collector will gather Oracle RMAN Backups by selecting either the Yes or No radio button. Click Next.

Note: If you select Yes, Oracle must be installed on the machine. Continue through the Installer panels.

6. In the next panel, enter the name of the host that is running the EMC Backup Advisor server. Click Next.

7. In the Choose the setup type that best suits your needs panel, select EBA Collector as shown in Figure 1 on page 13.

8. In the EBA Server Name panel, type the name of the machine that is running the EMC Backup Advisor server in the Hostname field. Click Next.

9. In the Summary panel, review the installation summary information. Click Next to install Collectors.

10. In the Install Complete panel, click Finish.

Monitoring a Backup ServerAfter you have installed and licensed EMC Backup Advisor, you must configure it to monitor a backup server. You can install a Collector on the same machine on which you install EMC Backup Advisor, or you can install a Collector on a different machine to gather data remotely. If you install a Collector on the same machine on which you install EMC Backup Advisor, you can gather additional data about the performance and configuration of the backup server. You cannot gather this data if you install a Collector on a different machine.

• "Setting up a Backup Server Node Locally"• "Gathering Data Remotely"

Setting up a Backup Server Node LocallyIn order to monitor your backup server, you must define it in the Navigation tree in the user interface.

To set up a backup server node:

1. In the Navigation tree, expand the Backup Servers node.

2. Right-click the folder for the backup application that you are using and select Configuration > New > New Node from the Navigation tree as shown in Figure 3 on page 17. The Node Properties dialog box appears.

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Figure 3. Creating a Node

3. In the Node Properties dialog box, in the Node Type field, select Host from the list of values as shown in Figure 4 on page 18.

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Figure 4. Node Properties

4. In the Host Name field, type the name of your backup server. Optionally, add a description in the Description field.

5. Create aliases for any alternative names for the host. Click Add to create an alias.

Note: Alias creation is recommended in certain situations in which there are problems with name resolution.

6. Click OK.

7. Right-click the node in the Navigation tree and select Configuration > Reload Collectors.

Note: After you make any type of change to a node, you must reload the Collectors to apply the change.

Configuring an IBM Tivoli Storage Manager (TSM) ServerFor TSM servers, you must enter a valid account which EMC Backup Advisor can use.

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To enter a valid account:

1. Right-click the IBM TSM folder and select Configuration > Properties from the Navigation tree. The Group Properties dialog box appears.

2. In the Group Properties dialog box, select the Requests tab.

3. In the Assigned field, select the following TSM requests:

• TSM Config• TSM Job Monitor• TSM Status• TSM Volume Status• TSM Occupancy• TSM Process Monitor

4. Select the Proxy check box. The Proxy Properties dialog box appears.

5. In the Proxy Properties dialog box, in the Proxy Host field, type the hostname of the Collector’s machine.

Note: The value for the Proxy Host field is usually the TSM server itself, but it could be any other host that has access to dsmadmc.

6. Click Credentials. The Credential List dialog box appears.

7. In the Credential List dialog box, click New. The Credential Properties dialog box appears.

8. In the Credential Properties dialog box, type a user-defined name in the Name field. Optionally, type a description in the Description field. Type a valid user name in the Username field and password in the Password field. The user name and password must be able to query the TSM server.

9. Click OK in the Credential Properties dialog box.

10. Click Close in the Credential List dialog box. The Proxy Properties dialog box appears.

11. In the Proxy Type field, select Application-specific from the list of values.

12. In the Credential field, select the credential that you created in step 8.

13. Click OK.

14. Right-click the node in the Navigation tree and select Configuration > Reload Collectors.

For more information about configuring a TSM server, see the EMC Backup Advisor 2.1 Administrator’s Guide.

Gathering Data RemotelyYou can gather certain types of data with EMC Backup Advisor without deploying a Collector on the monitored device. To do this, a Collector on another machine, such as the EMC Backup Advisor Server, is used to gather the data remotely. When gathering data remotely, the Collector’s host is called a proxy server. The Collector uses a protocol to gather data from the remote machine and then forwards it back to the Listener process on the EMC Backup Advisor server. The protocol used depends on the type of data being collected.

To gather information from a backup server remotely, you may need additional software on the server. For more details see the EMC Backup Advisor 2.1 Installation Guide.

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To monitor a backup host on which EMC Backup Advisor is not installed:

1. In the Navigation tree, right-click the host that you want to monitor. Select Configuration > Properties from the menu. The Group Properties dialog box appears.

2. Select the Requests tab.

3. In the Assigned field, select the following NetWorker requests:

• NetWorker Config• NetWorker Job Monitor• NetWorker Performance• NetWorker Status• NetWorker Volume Status

4. Select the Proxy check box as shown in Figure 5 on page 20. The Proxy Properties dialog box appears.

Figure 5. Group Properties

5. In the Proxy Properties dialog box, in the Proxy Host field, type the host that you want to perform the remote data collection.

6. In the Proxy Type field, select Application-specific from the list of values.

7. In the Credential field, select None from the list of values.

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8. Click OK to assign the proxy properties to the request.

9. Click OK on the Node Properties dialog box to assign the requests to the node.

10. Right-click the node in the Navigation tree and select Configuration > Reload Collectors.

See the EMC Backup Advisor 2.1 Administrator’s Guide for detailed instructions.

Configuring a TSM ServerIf you are gathering data remotely and you want to monitor a TSM server, you still must configure a TSM server in EMC Backup Advisor. See "Configuring an IBM Tivoli Storage Manager (TSM) Server" on page 18 for more information.

Verifying Installation and SetupAfter you have set up your backup server and reloaded the Collectors, EMC Backup Advisor immediately starts querying your backup system for the requests that you specified. It can take up to five minutes for data to appear.

When data appears, click the plus sign in front of your backup server to expand the dynamic nodes below it. Folders for Backup Clients, Backup Groups, and Backup Devices appear. Click the plus sign in front of these folders to display their contents. If your clients, groups, and devices are displayed as shown in Figure 6 on page 22, then installation and setup are successful and you are now ready to run reports.

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Figure 6. Dynamic Nodes

Running a ReportAfter data is collected, you can run reports in EMC Backup Advisor to verify proper installation and operation. Running reports consists of the following:

1. "Selecting a Time Period" on page 22 over which you want to run the report.

2. "Selecting a Node" on page 23 against which you want to run the report.

3. "Selecting a Report" on page 24 that you want to run.

Selecting a Time PeriodYou can set the reporting time period by choosing the reporting period from the Time Window field in the GUI as shown in Figure 7 on page 23 or by creating your own specific time period.

The menu includes several common reporting periods. An administrator can modify this list to include customized report periods, if required.

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Figure 7. Choosing the Data Collection Time Frame

After selecting a window, the date and time displayed to the right of the Time Window field is updated to reflect your selection.

If you need to specify a specific set of dates and times over which you want to run a report, click the Calendar icon to the right of the displayed time period. The Calendar dialog box appears as shown in Figure 8 on page 23.

Figure 8. Specify a Date and Time

Enter a specific date and/or time by clicking the date in each calendar (for start and end dates), choosing the hour and minute from the appropriate fields. Click OK. The display in the main window updates to reflect the time periods you select.

Selecting a NodeTo select a node in the Navigation tree, use the mouse to hover over the node you want to select and left-click to select the node. If necessary, expand the Navigation tree to find the node. When a node is selected, it is highlighted in the Navigation tree.

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Selecting a ReportTo select a report:

1. Right-click the node against which you want to run the report, and a menu displays your options as shown in Figure 9 on page 24.

Figure 9. Report Selection

Note: The contents of the menu that are displayed vary depending on the node that is selected. In addition, an administrator may have customized this menu for you so that it looks very different to the one displayed in Figure 9 on page 24.

2. Select an item from the menu. There are two item types that you can select.

• Reports - Individual reports are denoted by the icon• Control Panel - A collection of reports contained in a single window. These are denoted

by the icon

3. The report runs (it may take a few seconds). While the report is running, the progress bar in the bottom right of the dialog box moves to indicate that the report is in progress. When the report completes, the report is displayed in the Report Display window. You can run and display multiple reports at the same time as shown in Figure 10 on page 25.

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Figure 10. Displaying Multiple Reports

For more information about running reports, see EMC Backup Advisor 2.1 User’s Guide.

TroubleshootingIf no data has been collected after approximately ten minutes and there is no data included in the reports, ensure that EMC Backup Advisor is running properly:

• Run the Collector errors report by right-clicking your backup server and selecting EBA > Collector errors from the Navigation tree

• Review the collector.log for error messages. The collector.log file is located in /var/log/eba on UNIX systems or C:\Program Files\EMC\EBA\log on Windows systems

• If you are unable to resolve the issue, contact EMC Support for further assistance

Setting Up a Control PanelA Control Panel is a collection of reports grouped together into a single screen to provide users with multiple views of the performance of their application with a single mouse click. You can view Control Panels by attaching them to menus and running them from the Navigation tree. You can also configure the system so that a Control Panel is displayed automatically as the first thing a user sees when logging into EMC Backup Advisor.

The next sections describe the minimum setup necessary to create a Control Panel. For detailed information about optional configuration for Control Panels, see the EMC Backup Advisor 2.1 Administrator’s Guide.

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To create a Control Panel:

1. Select Tools > Control Panel Editor from the menu bar. The Control Panel List dialog box appears and shows a list of existing Control Panels.

2. Click New. The Control Panel Properties dialog box appears as shown in Figure 11 on page 26.

Figure 11. Control Panel Properties

3. In the Name field, type a name for the Control Panel.

4. In the Spacing field, specify the minimum number of pixels that Control Panel components must be separated.

5. Select the Allow Drill Down check box to launch the report in a separate frame when a user clicks on a report in the Control Panel. Deselect this check box if you do not want reports to be launched outside of the Control Panel.

6. Complete the steps in the following sections:

• "Adding Reports to the Control Panel" on page 27• "Specifying Report Properties" on page 28• "Setting the Default Control Panel" on page 29

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Adding Reports to the Control PanelYou can add any report that is available in EMC Backup Advisor to a Control Panel. Common reports include:

• Backup Save Set Summary• Backup Report Card• Hosts Not Backed Up• Backup Device Status

To add reports to the Control Panel:

1. In the Category field, select a category to display only reports assigned to that category.

2. In the Search field, type the name of a report that you want to be displayed in the Report field.

3. Drag and drop various reports from the Report field to the right-hand pane of the Control Panel Properties dialog box as shown in Figure 12 on page 27.

Figure 12. Adding Reports to a Control Panel

Note: To determine report names, select Tools > Menu Editor from the menu bar. Select Navigator Menu and click View. Navigate to and select the menu item for which you want to display the report name. The report name is displayed in the Report Name field.

4. After you drag the report to the right-hand pane of the Control Panel Properties dialog box, optionally change the size of the report in the Dashboard by dragging any edge.

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Specifying Report PropertiesAt a minimum, node and time window properties must be defined to create a Control Panel.

To define nodes and time windows for reports in the Control Panel:

1. Click the Properties button ( )on the Control Panel tool bar or right-click the report window in the Control Panel and select Properties from the menu. The Properties dialog box for the report appears as shown in Figure 13 on page 28.

Figure 13. Properties

2. In the Time Window field, select a value from the list of values.

3. In the View Name field, select a view. The Node Name field is enabled. Select a node or a host against which to run the report when the Control Panel is run.

4. Click OK.

Note: If you want to launch the Control Panel on a per node basis, this procedure is unnecessary. You can add the Control Panel to the menu. See the EMC Backup Advisor 2.1 Administrator’s Guide for more information.

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Setting the Default Control PanelEMC Backup Advisor can be configured so that when a user first logs into the product, an initial Control Panel is launched.

To configure a Control Panel to be displayed when a user logs in to EMC Backup Advisor:

1. Launch the User List dialog box by selecting Tool > User Editor from the menu bar.

2. Select the user you wish to edit by selecting the user and clicking Edit.

3. Select the Preferences tab in the User Properties dialog box.

4. In the Control Panel field, select the name of the Control Panel from the list of values as shown in Figure 14 on page 29.

Figure 14. User Properties

5. Restart EMC Backup Advisor and log in as the user you have modified to apply the changes.

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Setting Up a ViewEMC Backup Advisor can contain multiple views of an enterprise. When you log in to the application, your default view is displayed. Create views to group things in various ways for reporting purposes. You can assign permissions to users to enable them to see specific views or restrict users to only be able to report on certain nodes. A node is an element within a view. Nodes are linked together to form a hierarchy. This hierarchy is an individual view.

When EMC Backup Advisor is installed, an initial view called Basic is created as shown in Figure 15 on page 30.

Figure 15. Basic View

To create a new view, perform the following steps:

1. Select Tools > View Editor from the menu bar. The View List dialog box appears and shows a list of existing views.

2. Click New. The View Properties dialog box appears as shown in Figure 16 on page 31.

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Figure 16. View Properties

3. Type the name of the view in the Name field. Optionally, type a description in the Description field.

Note: You can enter any user-defined name for your view except for All. Suggestions include Business Units, Geography, and OS Type.

4. Click OK. The view is now created.

5. To change the view that is currently displayed, select View on the menu bar, and select the view that you created in step 4. Alternatively, right-click on the view node in the Navigation tree, and select Change View as shown in Figure 17 on page 31. The view changes to the selected view.

Figure 17. Change View

6. Create new groups and hosts as described in "Monitoring a Backup Server" on page 16. There is no need to assign any requests or reload Collectors.

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7. To assign nodes that currently exist to hosts, right-click the host node and select Configuration > Assign Node from the Navigation tree. The Node List dialog box appears. Select a value and click Assign.

Note: To quickly create nodes for clients that are connected to your backup server, expand the Backup Clients folder in the backup server, select the host nodes for which you want to create nodes, right-click, and select Configuration > Make Static from the Navigation tree. All of these nodes are populated in the Node List dialog box when you select Configuration > Assign Node from the Navigation tree.

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Index

C

Collectorsinstalling 15

D

Dashboardadding reports 27setting default 29setting up 25specifying report properties 28

databaseselecting 13

I

installing 11server 12

L

launching 14license

installing 15Logging in to NetWorker 15

O

obtaining software 12

P

prerequisites 7proxy 19

R

remote monitoring 19requirements 7

client 11Collector 9server 7

S

system requirements 7

T

troubleshooting 25TSM server 18

V

verificationinstallation and setup 21

viewsetting up 30

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