Emerald ChoiceEmerald ChoiceOperations in a New EraOperations in a New Era

Emerald Choice was designed to meet the Emerald Choice was designed to meet the growing need to address environmentally growing need to address environmentally preferred methods to cleanpreferred methods to clean

Green at Citywide is …?Green at Citywide is …?

Emerald ChoiceEmerald Choice

Green is the lens through which we look Green is the lens through which we look at a buildingat a building

Look through the lens and ask…can we Look through the lens and ask…can we do it better? do it better?

Can we recycle, reduce or reuseCan we recycle, reduce or reuse Is it sustainable?Is it sustainable?

Emerald ChoiceEmerald Choice

SustainabilitySustainability Meeting the needs of today without Meeting the needs of today without

compromising our ability to meet the compromising our ability to meet the needs of the futureneeds of the future

We borrow the earth from our kidsWe borrow the earth from our kids Can we afford it when times are tough?Can we afford it when times are tough?

Emerald ChoiceEmerald Choice

How do we choose better?How do we choose better? ChemicalsChemicals EquipmentEquipment ConsumablesConsumables RecyclingRecycling TrainingTraining

ChemicalsChemicals

Green SealGreen Seal Founded in 1989Founded in 1989 Certifies many products and servicesCertifies many products and services Supported by the suppliers as the standardSupported by the suppliers as the standard Cost neutralCost neutral What “green” means to manyWhat “green” means to many No disinfectant claimsNo disinfectant claims

Use reduced risk productsUse reduced risk products

EquipmentEquipment

IC will have more costsIC will have more costs Investment in microfiber mandatedInvestment in microfiber mandated

Microfiber technology is undeniableMicrofiber technology is undeniable Captures dirt 2 waysCaptures dirt 2 ways Micro fiber doc in EC manualMicro fiber doc in EC manual Walks off!!! Needs a systemWalks off!!! Needs a system

More EquipmentMore Equipment

Multi filer vacuums – BackpacksMulti filer vacuums – Backpacks Low dust floor machinesLow dust floor machines Low moisture carpet cleaningLow moisture carpet cleaning Mixture controlMixture control

ConsumablesConsumables

Green SealGreen Seal DfE- EPA program that is very effectiveDfE- EPA program that is very effective No aerosolsNo aerosols Liners with recycled contentLiners with recycled content Many choices depending on $$$ Many choices depending on $$$

RecyclingRecycling

Easy to do through trash collectorEasy to do through trash collector Large bins or desk pick-upLarge bins or desk pick-up Other itemsOther items

Very effective Green activityVery effective Green activity

Training Training

Same methodology applies to traditional Same methodology applies to traditional cleaningcleaning

Additional training on environmental Additional training on environmental factors needed factors needed

Don’t need to change crewsDon’t need to change crews Any successful IC can succeed in EC Any successful IC can succeed in EC

alsoalso

Shades Of GreenShades Of Green

Shades of green will be presented to the Shades of green will be presented to the customer based on the needs of the customer based on the needs of the customer and financial situationcustomer and financial situation

Light to Dark availableLight to Dark available

Product/Service Light Green Green Dark Green

Chemicals Green SealGreen Seal w/mixture

controlGreen Seal w/mixture

control

Documentation & TrainingAnnual Audit & Emerald

Green Training

Bi-Annual Audit and Emerald Green

Training

Quarterly Audit and Emerald Green

Training

Recyling Procedures None Paper Recycle Stations

Desk Paper Pick-Up & Metal/Plastic

Stations

Carpet CleaningExtraction or Dry

MethodLow Moisture w/Green

ChemicalsLow Moisture w/Green

Chemicals & Drying

Floor Cleaning Dust Mop Microfiber Dust MopVacuum w/Hepa

Filtration

Dusting Standard Microfiber Duster Microfiber Duster

Powered Equipment StandardEquipped with Dust

Collection filtersEquipped with Dust

Collection filters

Restroom Cleaning Standard Microfiber Mop SystemMicrofiber Pad

Replacement System

Monthly Investment Market Price Plus 5% Plus 10%

Additional Items - Restorative Floor Work As Needed

Stripper+ Green Seal Finish

Green Seal Stripper & Finish

How to use How to use

Customer chooses based on the level of Customer chooses based on the level of Green they desireGreen they desire

We suspect most in light Green and then We suspect most in light Green and then GreenGreen

Ops verifies IC has the equipment and Ops verifies IC has the equipment and chemicals in place to meet the criteriachemicals in place to meet the criteria

Use spreadsheet and audit surveyUse spreadsheet and audit survey

NM RoleNM Role

Night Managers need to know the level of Night Managers need to know the level of Green purchased and what to look for Green purchased and what to look for

Biggest success factor is ridding the Biggest success factor is ridding the building of the old stuffbuilding of the old stuff

Non-negotiable with IC if they want to Non-negotiable with IC if they want to clean the buildingclean the building

QCM RoleQCM Role

QCMs need to present the program via QCMs need to present the program via the “Quick Guide”the “Quick Guide”

Explain the program as a new serviceExplain the program as a new service Be careful to only present to clean Be careful to only present to clean

buildingsbuildings High soil and Green don’t mix wellHigh soil and Green don’t mix well All suppliers have the goodsAll suppliers have the goods

More QCMMore QCM

Be very clear with IC what the Be very clear with IC what the expectations areexpectations are

Become familiar with the spreadsheetsBecome familiar with the spreadsheets Consumables spreadsheet alsoConsumables spreadsheet also Check closet for the “wrong stuff”Check closet for the “wrong stuff” Assure the customer they are GREEN!! Assure the customer they are GREEN!!

Disinfectant…?Disinfectant…?

Green Seal does not have oneGreen Seal does not have one Explain that we will use a reduced risk Explain that we will use a reduced risk

disinfectant and GS otherwisedisinfectant and GS otherwise

Same strategy can be employed where Same strategy can be employed where needed like floorwork perhapsneeded like floorwork perhaps

PricingPricing

Light Green is traditional pricingLight Green is traditional pricing Green is plus 5%Green is plus 5% Dark Green is 10%Dark Green is 10%

Use bid sheet to resolve any other issuesUse bid sheet to resolve any other issues

Other issuesOther issues

LEED is not Green and vice versaLEED is not Green and vice versa

We are prepared to help with LEED if We are prepared to help with LEED if needed needed

““Green” competitors don’t exist…..get Green” competitors don’t exist…..get DOO or owner invovled quick DOO or owner invovled quick

Marketing MaterialsMarketing Materials

4 color piece 4 color piece

Quick GuideQuick Guide

ContinuumContinuum

Quick Guide is best to give to current Quick Guide is best to give to current customercustomer

QCM and ConsumablesQCM and Consumables

Get vendor to put together package that Get vendor to put together package that mirrors your spreadsheetmirrors your spreadsheet

Get mats Get mats Present it all and let them decidePresent it all and let them decide Remember to remind them that they are Remember to remind them that they are

“Green” by the fact that they are making “Green” by the fact that they are making these choices these choices

Final thoughtsFinal thoughts

Control the equipmentControl the equipment Pick low soil buildingsPick low soil buildings Assure the customer they are doing a Assure the customer they are doing a

very Green thingvery Green thing Understand what it menas to be GreenUnderstand what it menas to be Green Emerald choice makes it very easyEmerald choice makes it very easy