emergency management planning€¦ · • provide an understanding of the comprehensive emergency...
TRANSCRIPT
Emergency
Florida Court Clerks and Comptrollers - New Clerk AcademyPresented by Frank Roberts, Chris WebbDecember 2018
Managementand
Disaster Recovery
Emergency ManagementYour Mission!!!
• To provide for the safety of citizens & staff
• Ensure training and planning are a priority at all levels within your organization
• Identify your critical items and infrastructure
Emergency ManagementYour Mission!!!
• Plan for events or incidents /prepare for recovery
• Mitigate damage to critical infrastructure and get office open again
• Understand the importance of emergency planning, Continuity of Operations and certify that plans are understood
Session Objectives• Explain basic fundamentals of Emergency Management
• Provide an understanding of the Comprehensive Emergency Management Plan (CEMP) key components
• Explain the importance of the pre-event/incident activities
• Provide resources for the future
• Talk through a variety of event/incident scenarios
• Identify why relationship building is one of the most important parts of Emergency Management
Emergency Management
Emergency Management is the managerial function charged with creating a framework within which communities reduce vulnerability to hazards and respond to and recover from planned events or incidents.
Understanding Your RoleEmergency Management
What is the Clerk’s role in…• Local government - incident command?• Immediately within the Clerk’s office?• Community partners and stakeholders?
Ensure you are part of the Emergency Operations Center (E.O.C.) Policy Group and have your voice heard
Disasters HappenThey can be small and straightforward to deal with…
…or a full-blown catastrophe.
We can’t always avoid disasters, but through diligent planning and preparation we can minimize downtime and data loss.
Phases - PreparednessEmergency access & evacuation routesEmergency team training & Table TopsEmergency response equipment/back-up locations Involve staff at every level during this process
Environmental Disasters ED-1: Tornado ED-2: Hurricane ED-3: Flood ED-4: LightningED-5: SinkholesED-6: Radiological DisasterED-7: Non-Prescribed Mining BlastsED-8: Drought ED-9: Electrical stormsED-10: FireED-11: Freezing ConditionsED-12: Contamination and
Environmental HazardsED-13: Coastal Flooding
National Security EmergenciesNSE-1: Electro-magnetic PulseNSE-2: Political AssassinationNSE-3: Nuclear DetonationNSE-4: Fuel ShortageNSE-5: Power ShortageNSE-6: Public transportation disruption
(Cross-Country Buses, Airports/Airplanes, Trains, etc.)
NSE-7: Health and Safety Regulations NSE-8: Acts of TerrorismNSE-9: Acts of warNSE-10: EarthquakeNSE-11: EpidemicNSE-12: Pandemic
Localized Emergency Situations LES-1: Workplace violence LES-2: Public transportation
disruption LES-3: Neighborhood hazard LES-4: Employee morale LES-5: Mergers and acquisitions LES-6: Legal problemsLES-7: Bomb ThreatLES-8: ExplosivesLES-9: Hostage SituationLES-10: ArsonLES-11: Labor DisputesLES-12: Localized sabotage
System or Equipment Failure SEF-1: Building Power Distribution
FailureSEF-2: Air conditioning failure SEF-3: Production line failure SEF-4: Equipment failure (excluding
IT hardware)
Loss of Utilities and Services LUS-1: Electrical power failure LUS-2: Loss of gas supply LUS-3: Loss of water supply LUS-4: Petroleum and oil shortage LUS-5: Communications services
breakdown LUS-6: Loss of drainage / waste removal
Critical Cyber Incidents CYBR-1: Website hackedCYBR-2: Network hackedCYBR-3: Loss of records or data CYBR-4: Disclosure of sensitive
information CYBR-5: IT system failureCYBR-6: IT back-up system failure
Hazard Analysis Risk Assessment Matrix
Hazard Risk Assessment Matrix
Slightly Harmful Harmful Extremly Harmful
Hig
h Low Liklihood & High Impact
ED-11, NSE-1, NSE-2, NSE-3, NSE-10 & LUS-3
Moderate Liklihood & High Impact
ED-6, NSE-8 & NSE-9
High Liklihood & Impact
ED-2, ED-3, ED-4 & ED-13
Mod
erat
e
Low Liklihood & Moderate Impact
SEF-2, SEF-4 & LES-2
Moderate Liklihood & Impact
ED-8, ED-12, SEF-1, LUS-1, LUS-4, LUS-5, LES-1, LES-4, LES-6, LES-7, LES-8, LES-9, LES-12, CYBR-1 & CYBR-5
High Liklihood & ModerateImpact
ED-1, ED-9, NSE-4, NSE-5, NSE-11, NSE-12, LUS-6, LES-10 & CYBR-2
Low
Low Liklihood & Impact
ED-7, SEF-3, NSE-6 & CYBR-6
Moderate Risk
ED-5, ED-, NSE-7, LUS-2, LES-4 & LES-11
High Impact
ED-10, LES-5, CYBR-3 & CYBR-4
Low Moderate High
Vulnerability to the Clerk's Operations
Likelihood of Occurrence
Im
pact
• Communication is one of the key issues during any emergency, pre-planning of communications is critical
• Consequently, miscommunication can easily result in emergency events escalating unnecessarily
Implementation IdealsEmergency Management
Have Deputy Clerks and Senior Staff extensively trained in their roles, and prepared for disaster response through simulated disaster situations along with partner organizations?
• Lines of Succession
KEY ELEMENTS
• Essential Records and Systems
• Essential Functions and Services
Continuity of Operations
Continuity of Operations
• Communication
KEY ELEMENTS
• Documented Plans and Procedures
• Alternate Facilities
Continuity of OperationsKEY ELEMENTS
• Training, Testing, Exercises (T, T & E’s)
• Devolution
• Reconstitution
Continuity of Operations
• IT Contingency Plans
PLANS and PROCEDURES
• Cyber Incident Response Plan
• Continuity of Operations Plan (COOP)
Phases - Mitigation
Establish objectives
Risk Assessment
Risk prevention & mitigation
Organizational Infrastructure
Phases - Response
Immediate damage assessment Immediate protection of damaged items Rescue, relief, and salvage
Phases - ResponseThe Citrus County Clerk's Office has the ability to continue critical operations within 72 hours should a disaster disable the primary systems.
Organizational infrastructure Server Redundancy Techniques Data is “mirrored” to a local hurricane hardened
Government facility Data is stored in other locations both in and outside
of the state
Phases - Recovery Record damages and losses Apply for assistance as needed Resume operations as quickly as possible Revise emergency management plan as needed
Caring for Team ClerkPriorities:Are You Ready? guideEmergency Desk ReferenceManager’s Handbook: Handling Traumatic Events
Hold in house All Hazard EXPO!Partner with other agencies
Education and Training Emergency Management as part of New Employee orientationAnnual Staff training
Resources#1: Your Local Emergency Management Office! #2: Other Clerk’s offices & the FCCCWeb Sites: Floridadisaster.org training.fema.gov training.fema.gov/is/ Redcross.org Ready.gov
An email phishing scheme allowed access to your financial system database and PII data was accessed.
Emergency Management