emergency preparedness for people with hearing …...emergency preparedness for people with hearing...
TRANSCRIPT
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Emergency Preparedness for People with Hearing Loss
March 8, 2017
Scott Smith, Captain and Paramedic
Lise Hamlin, HLAA Director of Public Policy
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Anytime, Anywhere
Oroville Dam, California
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How do You Learn About Emergencies?
• Television
• Internet
• Text Alerts
• Friends & Family
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Emergency Alerts: TV
• Emergency Managers Still Rely on TV
• FCC: emergency information must be visual: graphics, crawls or captioning; in the top 25 markets, alerts must be captioned
• FCC Consumer Help Center for complaints, information: https://consumercomplaints.fcc.gov/hc/en-us
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21st Century Communication and Video Accessibility Act of 2010
CVAA
• Requires captioning of video programming shown on television to be captioned when viewed on line
• Screens smaller than 13” must be caption capable
http://transition.fcc.gov/cgb/dro/cvaa.html
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Local Television News Alerts
• Many local news stations do provide local alerts via:
– Apps for iPhone and Android
– Twitter Feeds, etc
– Registries for breaking alerts via email
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WEA: Wireless Emergency Alerts
• Enabled mobile phones receive text alerts of imminent threats to life and safety
• Targeted to a specific geographic area
• Older cell phones may not be WEA capable
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Text Alerts
Local Emergency Management Agencies
– You must register
– Provides immediate emergency notifications from the government agency to your cell, work or home phone, via text, email or voice message
– Targeted to the local jurisdiction
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Accessible NOAA Weather Radios
• Local weather & emergency alerts
• Does not work as an AM or FM radio
• Turns on when a message is sent
• Some models: visual &/or tactile alerts
• Visit www.nws.noaa.gov/nwr
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Emergency Kits
• Food
• Water
• First Aid
• Important papers
• Cash
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Emergency Kit Communication Tools
• Smartphone, cell Phone and car charger
• Portable TTY, batteries or charging units
• Spare hearing aid and/or CI, batteries
• Spare glasses
• Personal assistive listening device, batteries
• External phone amplifier, batteries
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Emergency Kit
• Portable captioned TV, tablet or smart phone batteries and/or car adaptor
• Portable radio, batteries
• Glow stick
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Remember Your Pets
• Service dogs go with you, but need
an emergency kit of their own
• Animal emergency kit: food, water, pictures, ID, medications, medical records, name of vet
• Find a safe haven for pets in advance: Humane
Society, shelters, friends, family, hotels
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Shelter in Place vs. Evacuation
Shelter in place when going outside is dangerous
• Tornados
• Chemical spills
Evacuation when you must leave the immediate area
• Hurricanes, floods
• Always have at least a ¼ tank of gas in your car
• Plan ahead if you depend on public transportation
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Reaching 911
Text-to-911 via mobile device
• In 2014, FCC adopted rules to implement text-to-911 service.
• May 17, 2013: FCC Order requires a “bounce back” message.
– Consumers who text where text-to-911 is not available must receive an immediate message.
• FCC’s Text to 911 Registry as of 2/2017, over 800 jurisdictions – https://www.fcc.gov/general/psap-text-911-readiness-and-
certification-form
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Using Relay to Call 911
• TTY
– Still can have a direct line to emergency responders via TTY, though that may sunset
• Captioned Landline Phones, cell phone captioning apps, and IP Relay
– Relay will always introduce a delay
– If you can voice for yourself, do it!
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Fire Safety
• The risk of death is 51% lower in homes with working – accessible – smoke alarms
• Residential sprinklers decrease the home fire death rate per 100 fires by 74%
• Installing both smoke alarms and a fire sprinkler system reduces the risk of death in a home fire by 82%, relative to having neither
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Fire Safety
• Understand what works for you!
Visual
Tactile
Low frequency alerts
Personal receivers
• Don’t forget: Carbon Monoxide
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Hearing Loss Association of America
7910 Woodmont Avenue, Suite 1200
Bethesda, MD 20814
www.hearingloss.org