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Emergency Preparedness: What Hospital Leaders Can Learn From Those on the Frontline TORCH Annual Conference Glenn A. Robinson, FACHE President

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Timeline April 17 th at 7:29pm West Fertilizer Co. is on fire and first responders are dispatched

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Timeline April 17 th at 7:55pm The fire continues and causes an explosion that can be felt as far as 30 miles away April 17 th at 7:59pm Hillcrest Baptist Medical Center received notification of the event and began mobilization

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Timeline April 17 th at 8:20pm Full Alert was called April 17 th at 8:30pm First patients arrived April 18 th at 12:00am Last patient arrived

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West Fertilizer Company 6

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The Aftermath 7

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Baylor Scott & White Medical Center - Hillcrest 9

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Initial Thoughts First no notice event since the Texas A&M bonfire collapse Over 300 patients were treated at healthcare facilities

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Lessons Learned

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Get Involved With Your RAC Regional and Statewide Planning Emergency Preparedness Education and Resources Region-Wide Emergency Management Drills Key for planning and coordination in the event of an emergency

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Practice Regularly Incident Command Structure Conduct regular tabletop drills Practice different scenarios with various combinations All potential incident commanders understand how to lead an incident 13

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Be Prepared Resources Clinical/Non-Clinical Phone Bank Material for Internal and External Communication Perimeter Security Plan Concurrent Legal Counsel was valuable

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Media & Public Relations MOST IMPORTANT - Patient Privacy and Safety Be Proactive and Very Responsive Keep Message Concise and Factual

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Communication Utilize Trusted Sources Incident Commander on Scene RAC Director Keep Communication Open and Share Regional Medical Operations Center (RMOC) Medical Staff Associates Local Hospitals

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Take Care of Your Staff Post-Incident Counselors Time to Grieve, Process and Celebrate 17

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Pay It Forward 18

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Questions