emergency procedures for farmers marketsfarmers markets call for help record the address or street...

EmergencyProceduresforFarmersMarkets

CallforHelp

Recordtheaddressorstreetintersectionofyourfarmersmarkethere:

Writeinthefollowingphonenumbersbelowforthelocationofyourfarmersmarket.MorenumbersareavailableundertheEmergencyContactstab.

Emergency:911

FarmersMarket: MarketManagerCell:

MarketSecurity: MarketInsuranceProvider:

Introduction Thedevelopment,designandprintingofthisdocumentweremadepossiblewitha2010MichiganDepartmentofAgricultureFoodandDairyDivisionFoodSafetyTrainingandEducationgrant.ItwasfirstdistributedinconjunctionwithaFoodSafetyandEmergencyProceduresforyourFarmersMarketworkshopheldonNovember10,2010.Thisdocumentisintendedtoaiddecision‐makingonly.Useofthisdocumentisnotasubstituteforaneffectiveemergencymanagementprogramthatincludespreventivemeasures,emergencyresponseplanning,marketpersonneltrainingandperiodicexercisestodeterminefarmersmarketemergencypreparedness.Taketimebeforeanemergencyincidentoccurstoidentifywhichpreventiveandresponseactionsaremostappropriategiventheirspecificsituations.TheMichiganFarmersMarketAssociationdevelopedthisresourceforfarmersmarketmanagers.MuchoftheinformationisbasedonresourcematerialsdevelopedforMichiganretailfoodestablishmentsorfarmersmarketsinotherstates.WewouldespeciallyliketoacknowledgethefollowingresourcesfromwhichwedrewsubstantiallyandthencustomizedfortheMichiganfarmersmarketmanageraudience:FlipChartofEmergencyProceduresforRetailFoodEstablishmentsDevelopedbytheRetailFoodSecurityWorkingGroupundertheleadershipoftheMichiganGrocersAssociationhttp://www.michigan.gov/documents/MDA_FSPR_EmergencyFlipChart_Jan06_148793_7.pdfAGuidetoManagingRisksandLiabilityatCaliforniaCertifiedFarmersMarketsWrittenbyDr.DesmondJollyandChrisLewisoftheSmallFarmCenterattheUniversityofCaliforniahttp://sfp.ucdavis.edu/pubs/brochures/rmafmall0504.pdfFarmersMarketManagerTrainingManualWrittenbyDianeEggertandJamesFarroftheFarmersMarketFederationofNewYorkhttp://www.nyfarmersmarket.com/NYFM_Training_Manual.pdfWewouldalsoliketoacknowledgetheindividualsinvolvedincompiling,editingandsharingcommentsregardingtheinformationpresentedhere:

MaggieSmith,MIFMAEmilyBeutel,MIFFSDruMontri,MIFMAPhilTocco,MichiganStateUniversity(MSU)ExtensionAmandaSegar,MichiganFarmersMarketsFoodAssistancePartnershipKathyKoch,MSUDepartmentofHorticulture

Acknowledgments

AcknowledgmentsandIntroduction

Majoremergenciesanddisasterscanoccurwithoutwarningandcancreateaseriousriskformanagers,farmers,vendorsandcustomersoffarmersmarkets.Thisflipchartwascreatedtoprovideinformationandinstructionregardinghowfarmersmarketscanplanforandrespondtocertainemergencies.Asyoureadthroughthisdocument,youcanfillintheblankswithcurrentinformationforyourmarket.Wehavealsoprovidedspace(inthemargins),whenavailable,soyoucanaddadditionalinformationthatpertainstoyourspecificmarketsituation.Thisflipchartthenfunctions,notonlyasaninformationalresource,butalsoasatoolforyoutouseincaseanemergencyarisesatyourmarket.ThisflipchartofEmergencyProceduresatFarmersMarketsdoesnotcovereverypossibleeventthatcouldhappen.Instead,itprovidesinformationonanumberofspecificemergencyproceduresasindicatedbythetabs.Ingeneral,youshouldtrytofollowtheseruleswhenconfrontedbyanemergency:

• Remainascalmaspossible.• Cooperatewithemergencypersonnel.• Ifrequested,assistemergencypersonnel.• Keepstreets,firelanes,hydrantsandwalkwaysclearforemergencyvehiclesand

personnel.• Donotenterabuildingthathasbeenevacuatedunlesstoldthatitissafetodoso

bythoseinchargeoftheevacuation.Inordertobepreparedfortheunexpected,belowisachecklistofmaterialsyoumaywish

topurchaseandhaveonsite:

Goggles

Gloves

FaceMask

Apron

FirstAidKit

BiohazardBag

FireExtinguisher

Flashlights

Overshoes

BakingSoda

Trashbags

Batteries

SafetyCones

DisinfectantSolution

Soap

Broom

Dustpan

Squeegee

PaperTowel

Bullhorn

Introduction

CallforHelpWriteinthefollowingphonenumbersbelowforthelocationofyourfarmersmarket.

Emergency:911

FarmersMarket: MarketManagerCell:

MarketSecurity: MarketInsuranceProvider:

PoliceDepartment: FireDepartment:

PoisonControl:1‐800‐222‐1222 ToxicChemicalSpillContact:

SnowRemoval: Sewer:

Water: GasUtilityCompany:

Electric/PowerCompany: Telephone:

NearestHospital: Heating&Cooling:

GeneralContractor: Plumbing:

StormSewer: Roofer:

PestControl: UnitedStatesDepartmentofAgriculture:202‐720‐2791

MDNRE:1‐800‐292‐4706 FederalBureauofInvestigation(FBI):313‐965‐2323

DrugEnforcementAdministration(DEA):202‐307‐1000

U.S.FoodandDrugAdministration(FDA):301‐796‐8240or1‐866‐300‐4374

MichiganDepartmentofAgriculture(MDA):517‐373‐0440or517‐373‐1104

FoodandNutritionService(FNS):616‐954‐0319or888‐258‐8068

LocalHealthDepartment: MichiganDepartmentofCommunityHealth:517‐373‐9030or517‐335‐8024

EmergencyContacts

Writeinthefollowingcontactinformationforallpeoplethatneedtobenotifiedincaseofanemergencyandallpersonnelworkingatyourmarket,whichwouldincludestaff,contractorsandregularvolunteers.

Name Title Business Emergency

Number

EmergencyContacts

Itisimportantwhendealingwithanemergencytogetthefactsandwritethemdown.Anincidentreportingtemplateisprovidedforyouonthebackofthispage.Belowisalistofquestionsyoushouldbeabletoanswerinanemergencyreport.

• Weretheappropriateemergencyresponsepersonnel(firedept.,police,911,etc.)andtheMarketManagercalled?

• Wasthecrisisscenesecured?

• Whendidtheemergencyhappen?(Includethedateandtimeofday.)

• Istheeventongoing,orhasitended?

• Wheredidtheemergencyhappen?(Recordthespecificlocation.)

• Howdidtheincidentoccur?(Don’tspeculate!Onlyprovidethedetailsthatyouknowforcertain.)

• Werethereanyinjuriesorfatalities?

• Wason‐sitecarereceived?

• Havetheinjuredbeentakentothehospital/emergencyroom?

• Whowastherewhentheincidentoccurred?

• Areallemployeesaccountedfor?

• Wasthereanyfacilitydamage?Ifso,whatwasit?

• Whoelsehasthefactsatthistime?

• Wasthereanymediainterest?Ifso,whatdidthemediawanttoknow?

EmergencyReporting

Notes:

Emergencyreporting

EmergencyContacts

IncidentReportForm

DateofIncident:LocationofIncident: Time of

Incident:

EmergencyRespondersContacted:

911 FireDept. Police EmergencyContacts Personnel Other:________________

DescriptionofIncident/Injuries

MarketPersonnelInvolved1.2.3.

4.5.6.

Action(Brieflydescribeactionsmarketpersonneltook)

IncidentDisposition1.Wasvictimtransportedbyambulance?2.Ifvictimwasnottransportedbyambulance,brieflydescribewhatoccurred:

MediaWhatinformationwasreported:Staffpersoncontacted:

FacilityDamage(Brieflydescribeanydamagetothefacility)

Nameofpersoncompletingform: Date://

Thisinformationisbasedonthehttp://www.emergencysafetyplan.com/products/Medical‐Emergency‐Response‐Plan‐Template.html

Marketmangersshouldusethefollowingprocedurewhenalarge‐scaleemergencyisidentifiedatthemarket.

1. ASSESSthenatureandscopeoftheemergency.Itisalarge‐scaleemergencyifanyofthefollowingsituationshavebeenidentified.Inallcases,useyourbestjudgment.• Thereisalargeexplosion.• Aseriousaccidenthasoccurredwithmultiplevictims,andthereispotential

dangertothepublic.• Firearm(s)arebeing/havebeendischarged.• Apackage/containerissuspectedtocontainabomb.• Thereisafirethatisnotundercontrol.• Thereisachemicalspillwithfireorfumes.• Amarketstructurehascollapsedorisabouttocollapse.• Anyincidenthasoccurred,orisabouttooccur,thatplaceslives,propertyorthe

environmentatrisk.

2. CALL911torequestassistancewiththeemergency.

3. BROADCASTtheevacuationscriptexampleonthebackofthispageoverthemarketpublicaddress(PA)system.IfthemarketdoesnothaveaPAsystem,maketheannouncementasloudlyandpubliclyaspossible.Then,askvendorstohelpspreadthemessage.Vendorsshouldhaveacopyoftheevacuationscriptincaseofanemergency.Thebroadcastshouldbemadesimultaneouslywiththecallto911toexpediteevacuationofthemarket.

4. DIRECTpublictoexits.Distributebullhornstomarketstafftofacilitatecommunicationswiththepublic.

5. TRANSFERmanagementofevacuationtopoliceoremergencyofficialsupontheir

arrivalatthemarket.

6. SUPPORTthepoliceandemergencypersonnel.Provideinformationabouttheincident,marketfacilitiesandmaterialsatthemarket.Providefullaccesstomarketfacilities.

Thisinformationisbasedonthehttp://www.nyfarmersmarket.com/NYFM_Training_Manual.pdf

FarmersMarketEvacuationAnnouncementScriptEXAMPLE

EmergencyEvacuationProcedure

EmergencyEvacuation

MAYIPLEASEHAVEYOURATTENTION?ALLSHOPPERSMUST

IMMEDIATELYLEAVETHEFARMERSMARKETTHROUGHTHENEARESTEXIT.PLEASEREMAINCALM.YOUSHOULDNOTTRYTORETURNTOYOURVEHICLEUNTILDIRECTEDBYOFFICIALSONSITE.VENDORSANDFARMERS

MARKETPERSONNELWILLHELPDIRECTYOUTOTHENEARESTEXIT.THANKYOUFORYOURCOOPERATION.

<<<<<REPEAT>>>>>>

MAYIPLEASEHAVEYOURATTENTION?ALLSHOPPERSMUST

IMMEDIATELYLEAVETHEFARMERSMARKETTHROUGHTHENEARESTEXIT.IREPEAT,PLEASEREMAINCALM.YOUSHOULDNOTTRYTORETURNTOYOURVEHICLEUNTILDIRECTEDBYOFFICIALSONSITE.VENDORSANDFARMERSMARKETPERSONNELWILLHELPDIRECTYOUTOTHENEAREST

EXIT.THANKYOUFORYOURCOOPERATION.

Thisinformationisbasedonthehttp://www.nyfarmersmarket.com/NYFM_Training_Manual.pdf

Personalizeyourownscripthere:

IntheInInIntheeventofaseriousmedicalemergency:

1. Determinetheextentoftheinjuryorseriousnessoftheillness.2. Contactemergencymedicalservices(call911),ifneededorifrequested.3. Havesomeonemeettheambulanceorrescuepersonnelanddirectthemtotheinjured

party.4. DoNOTmovethepatientunlesshe/sheisinimminentdangeratthepresentlocation.5. Keeppatientcalmandcomfortableuntilhelparrives(i.e.lyingdown,coveredand

warm).6. DonotapplyfirstaidormedicaltreatmentunlessyouarecertifiedinFirstAidand/or

CardioPulmonaryRecitation(CPR).7. Callyouremergencycontacts.SeeEmergencyContactsTab.

BloodBloodborneincidents:Anysituationoraccidentwherethereispotentialexposuretoaperson’sbloodorbodilyfluids.

Precautions:Takeuniversalprecautionswheneverrespondingtobloodborneincidents.

• Assumeallbloodandbodilyfluidsareinfectious.Wearpersonalprotectiveequipment(gloves,goggles,etc.),anduseaprotectivefacemaskwhenperformingrescuebreathing.

• Onlyindividualstrainedintheappropriateuseofpersonalprotectiveequipmentshouldrespondtotheincident.

Cleanupproceduresforbloodorotherpotentiallyinfectiousmaterials:1. Weargloves.Useadditionalprotectiveequipmentbasedontheriskspresent,i.e.

protectiveapron,facemaskand/orgoggles.2. Thoroughlyspraycontaminatedsurfaceareaswithadisinfectantsolutionmadeofat

leastonepartbleachtotenpartswater(1:10).3. Pickupanycontaminatedsolidmaterialmakingsurenottouseyourhandstopickup

anysharpobjects,suchasglass.Throwawayanycontaminatedfooditemsthatcameincontactwiththebloodorbodyfluids.Useabroom,dustpanorsimilarcleaningtooltopickupsharpobjects.

4. Wipedowncontaminatedareawithapapertowelmoistenedwithdisinfectant.5. Placeallcontaminatedsolidsorclean‐upmaterialsinabiohazardbag.Sharpobjects

shouldbeplacedinapuncture‐proofcontainerbeforebeingplacedinthebag.6. Cleananddisinfectanytoolsorothernon‐disposableitemsusedintheclean‐up.7. Removepersonalprotectiveequipment,andplacetheminabiohazardbag.8. Wrapandtiethebiohazardbag,andgiveittotheperson‐in‐charge.9. Washyourhandsandfaceimmediatelyusingsoap.

Ifyouareexposedtobloodbornepathogens:1. Immediatelywashallexposedportionsofyourbody.2. Notifymanagementoftheincident.3. Seekmedicalassistanceandfollow‐up.

ThisinformationisbasedontheFlipchartofEmergencyProceduresforRetailFoodEstablishmentshttp://www.michigan.gov/documents/MDA_FSPR_EmergencyFlipChart_Jan06_148793_7.pdf

MedicalEmergency

BloodBornePathogens

MedicalEmergency

Reactquicklyandcalmly:

1. Usefireextinguishersifitissafetodoso.2. Announceevacuationprocedures(notesampleannouncement

scriptontheEmergencyEvacuationtab).3. Call911oryourfiredepartment.4. Ifapplicable,turnoffgasvalves/pumpswithemergencyshut‐

offswitch.5. Callyouremergencycontacts.SeeEmergencyContactstab.

Evacuatethebuildingif:

• Thereisafireonthepremises.• Thesafetyofvendorsandconsumersisthreatened.

Evacuationprocedures:

1. Announceanevacuationthreetimes.SeesampleevacuationannouncementscriptontheEmergencyEvacuationtab.

2. Meetatthepredeterminedassemblyarea.3. Checkallareasofthepremisestomakesureeveryonehas

evacuated,ifsafetodoso.4. Verifythatallemployeesandvendorshavemovedaway

fromthemarketpremises.5. Assignsomeonetomeetthefirefightersanddirectthemto

thefirelocation.Oncethefireisout:

1. Thefiredepartmentwillremovethesmoke.2. Assesstheimpactonfoodsandoperations.3. Cleanupwater(becarefulofelectricalhazards):

• Elevatemerchandiseoffthefloortopreventwaterdamage.

• Pushwateroutofareawithsqueegees,broomsandscrubbers.

• Contactinsuranceproviderandutilities,ifneeded.• Sortsalvageablefromnon‐salvageablefoods,relyingon

MichiganDepartmentofAgricultureforguidance.• Properlydisposeofthenon‐salvageablefooditemsin

cooperationwithStateandFederalguidelines.• Providegeneralclean‐up.Cleanandsanitizefood

equipmentandutensils.


Fire

Fire

Ifapplicable,includeinformationhereaboutonsitegasvalvesandonsitegaspumps.Also,recordinformationabouttheareawhereyouwouldlikevendors,shoppersandmarketvisitorstoassembleincaseofanemergency.

Ifthereisathreatofsevereweatherortornado:

1. Monitortheweathercloselyusingradio,televisionorotherreports.Weatherseveritydefinitions:• TornadoWatch:Tornadoesarepossibleorlikely.Bereadytotakeshelter.

Staytunedtoradioandtelevisionstationsforupdates.• TornadoWarning:Atornadowithsustainedwindshasbeensightedinthe

area.Takeshelterimmediately.• WinterStormWatch:Significantwinterweather(i.e.,heavysnow,heavy

sleet,significantfreezingrainoracombinationofevents)isexpectedbutnotimminent.

• WinterStormWarning:Severewinterweatherisexpectedandimminent.• BlizzardWarning:Windsareatleast35mphorgreaterandblowingsnow

willfrequentlyreducevisibilityto1/4mileorlessforatleastthreehours,anddangerouswindchillsareexpectedinthewarningarea.

• Traveler’sAdvisory:Severewinterconditionsmaymakedrivingdifficultordangerous.

2. Contactmanagement.3. Reviewthesafeareasofthebuildingorpremiseswithvendorsandvolunteers.Safe

areasshouldbeclosetowalls/supportcolumnsatthecenterorbackofthebuildingandawayfromglasswalls,glassentrywaysandwindows.

Ifsevereweatherisdetectedinthenearvicinityofthefarmersmarket:

1. Makeanannouncementinthebuildingthreetimes.Sampleannouncement:“MayIhaveyourattention,please.TheNationalWeatherServicehassoundedaSevereWeatherWarningforthisarea.Pleasestaycalmandmoveawayfromwindowsandtowardthecenterorbackofthemarket.Pleasestaythereuntilthe“allclear”hasbeengiven.”

2. Checkallareasofthemarkettomakesureeveryonehasmovedtoadesignatedassemblyarea.Note:Managementdoesnothavetheauthoritytodetainvendorsandcustomerswhodesiretoleavethebuildingduringsevereweatherortornadoconditions.Donotlockexitdoors.

Protectmoney/merchandiseifitdoesnotthreatenanyone’ssafety.

1. Closeandlockallcashboxes.2. Ifapplicable,lockyoursafeanddoorstotheoffice.

Whenthe“allclear”isgivenovertheweatherradio,makethe“allclear”announcementandadecisionregardingreopeningthefacility.Recoveryifthereisanypropertydamageasaresultofsevereweather:

SevereWeather/Tornado

SevereWeather/Tornado

1. Establishcontrolandsecurityofthepremisesimmediately.2. Callyouremergencycontactstoreportthedamage.SeeEmergencyContactstab.3. Enterthemarketwithcaution.4. Checktheelectricalservicebeforeturningonthepower.5. Contactthelocalbuildingdepartmentandotherappropriateagenciestodetermine

ifthebuildingstructureissafeandapprovedforoccupancy.6. Providegeneralclean‐upwhileensuringhealthandsafety.Cleanandsanitize

equipmentandutensils.7. Sortthesalvageablefromthenon‐salvageablefoods,equipment,utensilsandsingle‐

serviceitemsasquicklyaspossible.8. Properlydisposeofthenon‐salvageableitems.9. NotifyMDAorthelocalhealthdepartment.


Ifthereisathreatofaflood:

1. Monitortheweathercloselyusingradio,televisionorotherreports.a. FloodWatch:Floodingispossible.Bepreparedtoevacuate.b. FloodWarning:Floodingisalreadyoccurringorwilloccursoon.Takeprecautions

atonce.Bepreparedtogotohigherground.Ifadvised,evacuateimmediately.2. Callyouremergencycontacts.SeeEmergencyContactstab.3. Preparetoelevateallmerchandiseatleast12inchesoffthefloor(palletswillwork).

Ifthefloodisdetectedinthevicinityofthemarket:

1. Begincreatingwaterbarrierswithbagsofsand.2. ReviewWaterContaminationtab.3. Makesurethatallmerchandiseiselevated.4. Turnoffelectricpoweratthemainswitch.Ifapplicable,whenthemarketisreadyfor

evacuation,shutofftheemergencygenerator.5. ReviewEmergencyEvacuationtab.

Evacuatemarketifthesafetyofvendorsandconsumersisthreatenedand/oryouareorderedtoevacuatebycivilauthorities.SeeEmergencyEvacuationtab.Recoveryifthereisanypropertydamageasaresultoftheflood:

1. Establishcontrolandsecurityofthepremisesimmediately.2. Callyouremergencycontactstoreportthedamage.3. Enterthemarketwithcaution.4. Checktheelectricalservicebeforeturningonthepower.5. Contactthelocalbuildingdepartmentandotherappropriateagenciestodetermineifthe

buildingstructureissafeandapprovedforoccupancy.6. Providegeneralclean‐upwhileensuringhealthandsafety.Cleanandsanitizeequipment

andutensils.7. Sortthesalvageablefromthenon‐salvageablefoods,equipment,utensilsandsingle‐service

itemsasquicklyaspossible.8. Properlydisposeofthenon‐salvageableitems.9. NotifyMDAorthelocalhealthdepartment.

Cleanupguidelines:

• Alldamagedfoodequipment,utensilsandsingle‐serviceitemsmustbedestroyedandproperlydisposed.

• Removewetmaterials.Disposeofanymaterialsthatcannotbeeffectivelycleanedandsanitized.

• Removeanystandingwater.• Cleanandsanitizeanyutensilsandequipmentintheaffectedarea.• Useadetergentsolutiontocleanfloors,equipmentandotheraffectedareasfollowedbya

cleanwaterrinse.• Sanitizethefloorandanyotheraffectedareasbyusingaclearwatersanitizersolution(8

oz.bleachper5gallonsofwater=500partpermillionchlorinesolution).• Air‐drytheaffectedarea.• Launderordiscardmopheadsandothercleaningaidsthatcontactedfloodwater.• Discardanyfooditems(packagedorunpackaged)incontactwithfloodwater.• Discardanysingle‐serviceitemsincontactwithfloodwater.

Flood

Flood

Generalfloodsalvageassessment:Floodwatersmaycarrysilt,rawsewage,oilorchemicalwastethatcanmakestorm‐damagedfoodsunsafetoeatifpackagingiscontaminated.Discardanyfoodorfoodpackagingmaterialsthathavecomeintocontactwithfloodwater.Veryfewfoodorbeverageitemscanbesavedafterbeingexposedtofloodwater.Fooditemsinsoftpackagingorwithscrew‐toplidsmustbedestroyed.Insomecases,cannedgoodsinmetalcansorrigidplasticcontainerscanbesaved.Evenso,theconditionofthecanisanotherlimitingfactor.Thepresenceofrust,soilordestroyedlabelingprecludessalvage.Floodwatercanmakefoodsunsafetoeat,especiallyifpackagingiscontaminated.Discardthefollowingfoodsifwaterhascovered,splashed,drippedonorseepedintothepackage:

• Alcoholicbeverages:TheMichiganLiquorControlCommission(MLCC)willusuallyrequestadestructionorderforallsuchproducts,resultingintheirtotaldestruction.Insomecases,“returnable”emptycansorbottlesmaybesalvagedfortheirdepositvalue.Occasionally,MLCCwillhonorseizureofthetotalinventoryandnotrequireaseparateorder.MLCCshouldbeconsultedinallinstances.

• Exposedfoods,bulkfoods,freshproduce,meat,poultry,fishandeggs.• Anyfoodspackagedinpaper,plastic,clothorfiber.• Cardboardboxes,evenifthecontentsseemdry,includingcereals,pastaproducts,etc.• Foodinglassjars,includingunopenedjarswithwaxedpaper,foilorclothcovers.• Foods,liquidsorbeverageswithtwist‐offbottlesorcontainerswithpull‐tabtops,corksor

screwcaps.• Allopenedcontainersandpackages;foodsinbagsorcanisters.• Cansthataredented,leaking,bulgingorrusted.• Canswithdamagedlabels.Cansmaynotbesoldwithoutallrequiredlabelinginformation.

Fooditemdisposal:

1. Removefoodtoadesignatedcondemnedfoodstorageareaawayfromfoodpreparationandequipmentstorage.Discardedfoodshouldbesecuredincoveredrefusecontainersorotherisolatedareastopreventeitherservicetothepublicoraccidentalcontaminationofthefacilityandotherfood.• Smallvolumesoffoodtobediscardedcanbedenaturedwithacleaningproduct

(suchasbleach)andplacedinacoveredrefusebinoutsidethefacility.• Largevolumesoffoodshouldbestoredincoveredrefusecontainersinasecure

locationanddisposedofbyarefusedisposalcompanyassoonaspossible.2. Documentthetypeandamountoffood,costsandthereasonfordisposalforinsurance

andregulatorypurposes.Allfoodwasteistobedisposedofinaccordancewithstateandlocalwastedisposalregulationsinalicensedlandfill.Locallandfillsshouldbecontactedpriortodeliveryoffoodfromaprivateindividualorcarriertoensureacceptanceofthewaste.Foralistingoflicensedlandfills,visittheMichiganDepartmentofNaturalResourcesandEnvironmentwebsiteathttp://www.michigan.gov/deq/0,1607,7‐135‐3312_4123‐9894‐‐,00.html.


WaterContamination

Ifyouhavebeeninformedthatthelocalwatersupplyiscontaminated,orifthelocalwaterdepartmentormunicipalityhasdeclaredaboilwateradvisory,usethefollowingprecautions:Handwashing:

• Useboiledwater1,orsafewaterhauledfromanapprovedpublicwatersupply.• Or,usetapwaterfollowedbyahandsanitizer.• Besureglovesareusedwhenhandlingready‐to‐eatfood.

Cleaningandsanitizing:

• Useexistingsystem.Makecertainthatsanitizerconcentrationsarecorrect.Foodpreparationandcooking:

• Requirevendorstodiscardorremoveanyready‐to‐eatfoodpreparedwithwaterfromon‐sitepriortothediscoveryofthecontamination.

• Usepre‐washedproduct,orwashwithbottledwaterorboiledwater.• Prepareready‐to‐eatfoodusingcommerciallybottledorboiledwater.• Usebottledwaterorwaterhauledfromanapprovedpublicwatersupplyfor

cooking.Iceandbeverages:

• Shutdownmachinesdispensingsoda,ice,drinkingwater,misters,etc.• Destroyalliceinholdingbins.Usecommerciallymanufacturediceonly.• Shutdownthecoffee,icedteamakerand/ordrinkingfountains.Dumpanywater

providedatmarketmanager’stentorotherlocations.Stepstorecoveryassoonaswatersourceisdeclaredacceptable:Waterlinesanddispensingequipment:

• Flushfaucets,coffeeurns,drinkingfountainsandbeveragemachinesforatleast5minutes.

• Cleanandsanitizebeverageequipmentpermanufacturer’sinstructions.• Ifequipmenthasinternalfilters,theyshouldbereplaced.

BoilingWater1.Placewaterinacleanandsanitizedpot/container.2.Usingthestoveburner,bringwatertoaboil.3.Continuerollingboilforatleastfive(5)minutes.4.Afterfiveminutes,ifnecessary,coolwaterbyplacingitinanothersanitizedcontainerandstoreintherefrigerator/cooler.

Intheeventofabrokenwaterpipe:

1. Determineifthewaterpipeispartofthedomesticorfiresprinklersystem.2. Locateandturnoffthevalvecontrollingthesourceofthewatertothemain.3. Contactyourwaterutilityforassistanceifonamunicipalwatersupply.4. Contactyouremergencycontacts.SeeEmergencyContactstab.

• Givedetailsofwhattypeofwaterpipeisbroken.• Besuretoinformthemifyouturnedoffafiresprinklermain.Thencontactapplicablemanagementassoonasyouhaverestoredthesprinklersystemtofullservice.

Oncethewatermainhasbeenclosed:

• Cleanupwater.• Becautiousofelectricalhazards.• Elevatemerchandiseoffthefloortopreventwaterdamage.• Pushwateroutofthebuildingordowndrainswithsqueegees,brooms,sweepersandscrubbers.


BrokenWaterPipe–InsidetheMarket

Intheeventofapowerfailure:

1. DONOTTOUCHdownedelectricalwiresorpowerlines.Contactthemarketmanager,marketsecurityandyourelectricalcompany.Identifytheperimeterofthehazardousareawithyellowtapeorotherreadilyidentifiablematerial.

2. Provideflashlightstoallsupervisorsandmanagers.3. Checkfortrappedvendorsandcustomersinallpossibleareas.4. Determineifyouneedtoevacuatethemarket.5. Callyouremergencycontacts.SeeEmergencyContactstab.

Ifthepowerfailureaffectsthefarmersmarketandthesurroundingareainyourcommunity:

• Askthepowercompanywhentheyanticipatethattheelectricalserviceswillberestored.SeeEmergencyContactstab.

• Shutdownanyequipmentandcompressorsthatcouldbedamagedwhenpowerisrestored.

• Coverallrefrigeratedperishableitems,andkeepallcooler/freezerdoorsclosed.Ifthepowerfailureaffectsthefarmersmarketlocationonly:

• Conductasiteinspectiontodetermineanyobviousreasonsforapoweroutage.• Shutdownanyequipmentandcompressorsthatcouldbedamagedwhenpoweris

restored.• Coverallrefrigeratedperishableitems,andkeepwalk‐incooler/freezerdoors

closed.• Callyourlocalpowercompanytorestorepower.• Keepemergencycontactsinformedoftheprogress.

Evacuatethebuildingifthesafetyofvendorsandcustomersisthreatened.UsetheevacuationprocedureguidelinesundertheEmergencyEvacuationtab.

ThisinformationisbasedontheFlipChartofEmergencyProceduresforRetailFoodEstablishmentshttp://www.michigan.gov/documents/MDA_FSPR_EmergencyFlipChart_Jan06_148793_7.pdf

PowerFailure

PowerFailure

Intheeventofagasolinespill:

1. Determinetheseverityofthespill.2. Ifthegasspillisdeterminedtobesevere,call911.3. Containthespill,andminimizethespreadofgasbyusingspillblankets.4. Securethegasolinespillareatopreventcontaminationandmaintainsafety.5. ContactyourSpillClean‐upContractorforassistancewithremoval/clean‐upof

hazardouswaste.6. Ifthespillenteredtheenvironment,contact:

a. MichiganDepartmentofNaturalResourcesandEnvironment(MDNRE):18002924706

b. PollutionEmergencyAlertingSystem:18002924706c. USEnvironmentalProtectionAgency:18006218431d. LocalCountyHealthDepartment______________________________

7. AlwayswearappropriatePersonalProtectiveEquipment(PPE)whencleaningupanychemicalspill.

Intheeventofachemicalspillsuchasoil,antifreeze,paint,bleachandhouseholdchemicals:

1. Immediatelycontaintheproduct.2. Evaluatethespill,ventilatethearea,securetheareaandkeepfiresourcesaway.3. Clean‐upspill.

a. Ifspillistooextensivetohandle,contactahazardouswasteclean‐upcontractor.b. WearPPE,suchasgloves,gogglesandovershoes.c. Absorbliquidandsolidifywithavailableabsorbent.Workfromedgestoward

middle.WaterBased(latexpaint,anti‐freeze,bleach,householdchemicalsAcids:NeutralizewithbakingsodaOilBased(campfuels,enamelpaint,thinners/solvents,gas/dieseladditives)*neverusewatertocleananoilbasedspill,usedryabsorbentonly

4. Carefullyplaceabsorbedmaterialindisposablecontainers.Doublebag,orusecoveredbucket.

5. Discardsoakedmaterialsandmerchandise.6. Scrubsoiledareasandcorners/crevices.

a. Disposeofsweepings,cleaningmaterials,broom,gloves,PPE.Changeclothingandwashwithdetergent.

Incaseofaccidentalcontact:Eyes:Flushwithwaterfor15minutes.Getmedicalattentionimmediately.Skin:Washcompletelywithsoapandwater.Refertoproductlabelforfurtherinstruction.Clothing:Removecontaminatedclothing,andwashskincompletelywithsoapandwater.Refertoproductlabelforfurtherinstruction.

• Ifyouareindoubtaboutthenatureofthematerial–getmedicalattentionimmediately.• NOTE:Ifmedicalattentionissought,takethelabeledcontainertothephysician.

Ingestion:Callpoisoncontrol:1‐800‐222‐1222


GasolineorChemicalSpill

ChemicalSpillsandLeaks

Intheeventofanaturalgasorpropaneleak:

1. Determineseverityofthenaturalgasleak.2. Iftheleakisdeterminedtobesevereorthegascannotbe

shutoff,call911.3. Locateandturnoffthegasvalveimmediately.4. Contactyourgasutilityforassistance.SeeEmergency

Contactstab.5. Opendoorstopromotecross‐ventilation.6. Callyouremergencycontacts.SeeEmergencyContactstab.7. Contactsiteowner.8. Securesite,limitaccesstoarea/scene.

Evacuatethesiteifthesafetyofvendorsandcustomersisthreatened.

1. Assignadesignatedpersontoeachexit.2. Announceanevacuationthreetimes.SeetheEmergency

Evacuationtab.3. Meetatthepredeterminedassemblyarea.4. Checkallareasofthemarkettomakesureeveryonehas

evacuated,ifsafetodoso.5. Verifythatallvendorsareawayfromthemarketsite.6. Securethebuilding.


NaturalGasorPropaneLeak

NaturalGasorPropaneLeak

Notes:

Ifcivilunrestappearsimminent,basedonobservationsorassessmentbyauthorities,contactyouremergencycontacts.SeeEmergencyContactstab.

Closethemarketifdirectedtodosobyauthorities:1. Evacuateallvendorsandconsumersnotessentialtosuperviseclosing.SeetheEmergency

Evacuationtab.2. Securethemarket.

Leaveviolentindividualstotrainedpersonnel:Emphasismustbeplacedonsafetyandprotectionoflife.Untrainedmarketstaffshouldnotintercedephysicallyorattempttohandleaviolentorarmedperson.Immediatelycontactpolice,marketsecurityandthemarketmanager.

Exceptincasesofselfdefense,refrainfromtouchinganangry,suspiciousoraggressiveindividualbecausetheymayinterpretthegestureasapersonalattack.Maintainanormalandcalmvoice.Standerectatananglekeepingadistanceof5–7feet,andallowthepersontoventangryfeelingsverballyifsoinclined.Whenitisnecessarytoapproachanangryorhostileperson,ateamapproachshouldbeusedifpossible.

Toprotectmarketmoneyandmerchandise:1. Closeandlockallcashboxes.2. Ifapplicable,lockyoursafeanddoorstotheoffice.

Securethemarketforcivilunrest:

1. Turnonallparkinglotlights,andturnoffallinteriorlights.2. Implementboardingupprocedures.3. Secureallperimeteropenings:

• Firedoors• Roofhatches• Dockdoors

4. Gatherallfireextinguishers,andplaceneareachentrance.5. Checkflashlightlocations,andinstallnewbatteries.6. Ensureallsprinklervalvesarelockedinthe“open”position.7. Removepalletsofpaperandothercombustiblesfromaroundtheoutsideofthebuilding.

Oncetherobberhasleft:1. Donotattempttofollowtherobber.2. Writedownadescriptionoftherobber,escapevehicleandlicenseplatenumber.3. Call911.4. Callyouremergencycontacts.SeeEmergencyContactstab.5. Documenttheincident,andcompleteaRobberyDescriptionReport.

Donotdisturbthecrimescene.Makesurethattheareaissecuredtopreventanyonefromenteringthecrimesceneorsurroundingarea


Robbery

CivilUnrest

CivilUnrest/Robbery

Ifaviolentattackorshootingoccurs:

• Call911.• Donotattempttoapprehendordetaintheattacker.• Ifitcanbesafelyaccomplished,evacuatethearea.• Donotdoanythingtojeopardizeyoursafetyorthesafetyofothers.• Carefullynotethephysicaldescriptionoftheattacker,includinganydistinguishing

characteristics.SeeSuspectDescriptionReport.Aftertheattackerhasleftthepremises:

1. Careforinjuredmarketstaff,vendorsand/orcustomers.SeeMedicalEmergencytab.• Call911.• Callyouremergencycontacts.SeeEmergencyContactstab.

2. Takeactionstosecurethescene.3. Protectpotentialevidence.4. Keepemergencycontactsinformedofprogress.5. Documenttheevent.SeesampleofincidentreportingformundertheEmergency

Reportingtab.


Shooting

CivilUnrest/Robbery

Thisinformationisbasedonthehttp://numismaticcrimes.org/files/Suspect:Vehicle%20Description%20Form.pdf

SuspectDescriptionReport

SuspectDescriptionReport

Reacttothebombthreatquicklyandcalmly:1. UtilizeyourincidentreportformundertheEmergencyReportingtab.Recordall

information.2. Call911orthepolicedepartment.3. Shutdownelectronicequipment(suchas):

• Beeper/pagersystems• Emergencyannouncementsystem• 2‐wayradios• Cellularphones• RadioFrequencySystems(Telxon,LXE,Norand)

4. Contactyouremergencycontacts.SeeEmergencyContactstab.5. Documentthereceivedinformationregardingasuspicioussubstance.6. Securetheareaaroundthesubstance.Investigatepossiblelegitimatesourcesofthe

substance(flour,bakingsoda,talcumpowders,etc).Ifalegitimatesourceofthesubstanceisnotidentified,orathreateningcircumstanceexists:1. Contactlawenforcementimmediately.Providealistingofallexposeditems.2. Evacuatethearea.3. Determinethescopeofthehazard.4. Securetheareaand/orproduct.5. Determinewhomayhavecomeincontactwiththesubstance.Potentially

exposedperson(s)shouldbestagedinanareaawayfromothers.6. Followdecontaminationdirectionsofrespondingpublicsafetyagencies.7. Determinewhatinformationwillbereleasedtothepublicincoordinationwith

publicagencies.8. Determineifanythreateningcircumstancesexist.Threatsreceivedbyphone,

mail,etc.couldindicateanintentionalplacementofahazardoussubstanceinthemarketand/oronproduct.

Evacuatethebuildingif:

• Asuspectedexplosivedeviceisfoundinthebuilding.• Localauthoritiesordertheevacuation.• Asecondbombthreatisreceived,withinthetimespecifiedbythecaller,andthe

searchisnotcomplete.• Thesafetyofmarketstaff,vendorsorcustomers.

SuspiciousPackageProceduresIfthesubstanceisdeterminednottobehazardous:

1. Takeappropriatemeasurestoremoveandcleanthearea/product.2. Communicatethefindingstopotentiallyimpactedcustomersandemployees.


BombThreat

BombThreat

MichiganFarmersMarketAssociation(MIFMA)MIFMAhomepage:www.mifma.orgPhonenumber:517‐432‐3381MailingAddress:172DNaturalResourcesBuilding,EastLansing,MI48824

MichiganDepartmentofAgriculture(MDA)Website:www.michigan.gov/mda24/7emergencycontact:517‐373‐0440Tollfreegeneralinformation:1‐800‐292‐3939Mailingaddress:P.O.Box30017,Lansing,MI48909

MichiganDept.ofCommunityHealth(MDCH)http://www.malph.org/page.cfm/18/Publichotline:517‐373‐9030Generalphone:517‐335‐8024Fax:517‐335‐9476 MichiganDepartmentofNaturalResourcesandEnvironment(MDNRE)Website:www.michigan.gov/deqPhone:1‐800‐292‐4706Poisoncontrolnationwide:1‐800‐222‐1222U.S.FoodandDrugAdministration(FDA)FDAhomepage:www.fda.govFDArecallinformation:www.fda.gov/opacom/7alerts.htmlEmergencyafterhoursansweringservice:313‐343‐5120(Detroit,Michigan)MainFDAforgeneralquestions:888‐INFO‐FDA(888‐463‐6332)Tollfreeinformationline:888‐SAFEFOOD(888‐723‐3366)U.S.CentersforDiseaseControlandPrevention(CDC)CDCEmergencyPreparedness&Response:www.bt.cdc.govCDCHotlines:(888)246‐2675English

U.S.DepartmentofAgriculture(USDA)USDAhomepage:www.usda.govFoodSafetyandInspectionServicepage:www.fsis.usda.govUSDAfoodrecallinfo:www.fsis.usda.gov/Fsis_Recalls/index.aspUSDAFoodSecurityandEmergencyPreparednesswebsite:www.fsis.usda.gov/food_security_&_emergency_preparedness/index.asp24/7emergencycontact:517‐719‐0308

ContactsandResources

ContactsandResources

U.S.EnvironmentalProtectionAgency(EPA)Website:www.epa.govPhone:1‐800‐424‐8802U.S.DepartmentofHomelandSecurity(DHS)Homepage:www.dhs.gov/dhspublicBusiness‐WorkingwithDHSwebsite:www.dhs.gov/dhspublic/display?theme=37FederalBureauofInvestigation(FBI)Website:www.fbi.govDetroitDistrictOffice:313‐965‐2323Washington,DC:202‐324‐3000AmericanRedCrossWebsitelinktoMichiganchapters:www.redcross.org

202‐303–5000

emergency procedures for farmers marketsfarmers markets call for help record the address or street...

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