emerging information technologies in health care€¦ · emerging information technologies in...

29
Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser Permanente Information Technology Oakland, California, USA [email protected]

Upload: nguyenthien

Post on 03-Apr-2018

215 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

Emerging Information Technologies

in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies

Kaiser Permanente Information Technology

Oakland, California, USA

[email protected]

Page 2: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

2

9M members

17K physicians

173K employees

37 hospitals

611 clinics

37M office visits a year

3K clinical research studies

$50B revenues

EHR: Largest, most advanced implementation in the nation

PHR: nearly 6M members signed up

Kaiser Permanente Largest private integrated health care system in the U.S.

Page 3: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

3

Garfield Innovation Center

• Opened 2006 near OAK

• 37,000 sq ft warehouse

• Space design, workflow

simulation, technology

testing

• Full-scale med-surg ward,

L&D, OR, ED, NICU

• Home environment

• Pt Room of the Future

• Open prototyping space

• 48,000+ visitors from over

42 countries

Page 4: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

4

Operating Room of the Future

Page 5: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

5

Home Environment

Page 6: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

6

Health Care in Crisis

• Demand increasing

• Costs increasing

• Reimbursements decreasing

• Health care worker shortages

• Incentive misalignment

© Getty Images

Page 7: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

7

Current Approaches

• Automate best practices

• Integrate health care across care

delivery ecosystem

• Use data-driven analytics

• Move care to less expensive venues

• Move care to lower-tier workers

• Engage and empower the consumer

• Create new incentives

• Develop technology-enabled care

delivery models

Page 8: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

8

Virtual Health Care

Telemedicine and Telehealth

© Kaiser Permanente

Page 9: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

9

Four Virtual Care Models

Remote Monitoring Monitoring of data

Generates alerts for early intervention

Saves travel time and more efficient

Patient convenience

Requires engagement

© Getty Images

Store & Forward Asynchronous, send photo or video

Saves travel time and more efficient

Improves access

Patient convenience

Impersonal

© Sony

Live Video Consultation Synchronous

Saves travel time

Improves access

Patient convenience

Everyone must show up at the same time

© Regenstrieff

Guided Self Service Personalized guidance

Health education

Preventive care

Social networks

Self management

Requires engagement

© Kaiser Permanente

Products not endorsed by KP

Page 10: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

10

What’s Required?

Hospitals

Suppliers Labs

Clinics Ancillary Services

Pharmacies

Payers Doctors

Nurses Regulators

Care Coordination

Common Best Practices

EHRs & Health Info Exchange

Reporting Mechanisms

Accountability Framework

Reimbursement Structure

Page 11: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

11

HR, motion, skin temp, sweat

© Basis

Clip-on pediatric otoscope

© CellScope

Telemonitoring Hubs and Sensors

Care Innovations Guide

© Care Innovations

Home hub © Health Buddy

Home hub © Honeywell

Cell hub

© Tunstall

Mobile ultrasound © Mobisante

iPhone

glucometer

© IBGStar

4

Weight, body fat, BMI © Withings

Galvanic skin response (GSR)

Q Sensor © Affectiva

1 2

Skin glucometer

© Dexcom

Wireless pulse oximeter

© iHealth Labs

Products not endorsed by KP

5

3

Page 12: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

12

Mobile Search

Mobile Browsing

Mobile Voice Calls

Mobile Messaging

Mobile Video Conferencing

Mobile Location-Based Services

Mobile Context-Aware Services

Mobile Office

Mobile Music & Book Library

Mobile Banking

Mobile Commerce

Mobile Payment

Mobile Health Mobile Social Networking

Mobile Gaming

Mobile Image Recognition

© Huawei

Page 13: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

13

20,000+ Consumer Medical Apps OneHealth MyDiabetes Pillboxie

RunKeeper JEFIT

Depression Connect

Med Helper Pro

HealthPrize

EyeChart

MyNetDiary

1 5 4

6

3 2

7 9 8 10

Products not endorsed by KP

Page 14: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

14

Professional Apps Visible Body

DrawMD

AirStrip Cardiology

Epocrates VisualDx

Isabel

SwiftPayMD

WellDoc Diabetes Manager Mobisante

MedCalc

1

5 4

6

3 2

7 9 8 10

Products not endorsed by KP

Page 15: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

15

KP Apps

• Mobile EHR

– See your lab results

– Send a message to your doctor

– Refill your prescriptions

– Book an appointment

• Portfolio of mobile apps

• Mobile app development

group

© Kaiser Permanente

Page 16: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

16

Big Data

and Analytics

Page 17: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

17

Data Sources

Organizations

© Getty Images

Internet

© Getty Images

Biomedical Research

© Getty Images

New Biodata

© Getty Images

Devices & Sensors

© Getty Images

EHR & IT

Systems

© Getty Images

Health Plan

Members

© Kaiser Permanente

Page 18: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

18

• 20% Structured – Traditional business intelligence analytics

• 80%+ Unstructured

– Clinical notes, monitoring data, imaging, surveys,

email, phone calls, photos, videos, location, context

• Highly complex

– Multiple regulated silos, lexicons, differences in

accuracy, integrity, availability, reliability, usability

Nature of Health Care Data

Page 19: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

19

Use Cases

Care Delivery Decision support

Real-time monitoring in

hospital and home

Personalized medicine

Comparative

effectiveness research

Workflow optimization

Cost and quality

analytics

Operations Business analytics

Marketing and supply

chain analytics

Fraud and breach

detection

Payment and pricing

models

Health economics

research

Public Health National and regional

patient registries

Biosurveillance

Preventive health

analytics

Data mining for new

multimodal approaches

to major public health

issues

Research Biomedical research

literature

Clinical trial analytics

Predictive modeling for

drugs and devices

Genomics, biodata

Analysis of disease

patterns to plan future

R&D investments

© SAIC © ELQ © Marin © Super Scholar

Page 20: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

20

Scanning

the Future

Page 21: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

21

Environmental Computing

VS sensing at a distance © Kai Medical Car drowsiness sensor © Nissan

1

Seat pressure ID - Adv. Inst. of

Industrial Tech (Japan)

4

3

Interactive glass mirror display © Corning

7

Under-mattress activity and VS sensing © EarlySense

5

imPulse EKG monitor © Plessey (UK)

6

Products not endorsed by KP

SleepClock © Renew

2

Page 22: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

22

Activity sensor

© Fitbit

Wearable Sensors

Sensor patches

© Proteus / Avery Dennison

BodyMedia FIT activity sensors © KP

1 3

Nike+ shoe with embedded sensors © Nike

8

Pendant personal emergency response system

© Philips Healthcare

5

Wireless activity sensor stickers © Green Goose

7

2

Fabric sensors detect movement, HR, T, moisture

© Exmovere

6

Earbud sensor for VS

© Valencell

4

Products not endorsed by KP

Page 23: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

23

Medication Adherence

Med reminder watch

© Cadex

GlowCap pill bottle cap

© Vitality Med adherence app

© Pill Phone

MagneTrace necklace

© MagneTrace

Xhale SMART tracer system

1

Proteus Raisin microchip pill

Pill dispenser

© MedReady

© Xhale

3

© Proteus

2

Pill dispenser © SentiCare

Products not endorsed by KP

Page 24: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

24

Robots

Hector the robot © CompanionAble

mPower 100

© Myomo

eLEGS by Berkeley Bionics © Zimbio

© VGo

Legally blind driver in self-driving car © Google

© iRobot

Paro baby seal

Telepresence

robots

Smartpet robot dog

© Bandai

Products not endorsed by KP

1 3

5

7

2

6

4

Page 25: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

25

Natural Interfaces

© CSM

Electrical signal speech recognition © NASA

© PrimeSense

Gaze tracking © Tommy Strandvall

Tobii eye gaze tracking system © engadget

Kinect MIDI interface © Microsoft

Nintendo Wii © Nintendo

Products not endorsed by KP

1 3

5

2

6 4

Page 26: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

26

Golden-I

AR glasses

© Motorola

Augmented and Virtual Reality

Real-time sign translation © Word Lens

Burn surgery under VR anesthesia © Univ. Washington

VR multi-user simulation training © Forterra

Molecular

drug

modeling

© Roche

Vuzix AR Smart Glasses prototype

© engadget

Products not endorsed by KP

1 4 2

6 5

Google Glass © Google

7

3

Page 27: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

27

Next-Gen Technology

Wristband interface

© NEC

Tongue drive © Georgia Tech

MIT bio-

electronic

ocular

implant ©

engadget

Brain-car interface, Emotiv EEG © Free University of Berlin EEG interface © Neurosky

Stretchable skin sensor © MC10

Skinput © Microsoft

Products not endorsed by KP

1 3

5

2

6

4

Page 28: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

28

Lessons Learned

• New technologies rarely stand alone

• Innovation is often driven by strategic

considerations rather than a traditional

business case

• Organizations may be limited in how

rapidly and in what sequence they can

absorb a series of new technologies

Page 29: Emerging Information Technologies in Health Care€¦ · Emerging Information Technologies in Health Care Yan Chow, MD, MBA / Director, Innovation and Advanced Technologies Kaiser

29

Q & A