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Emerging Technology Symposium 24 th May 2017 Ann-Marie Cavanagh Chief Technology and Digital Services Officer Darren Douglass Deputy CT&DSO eHealth

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Page 1: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Emerging Technology Symposium24th May 2017

Ann-Marie CavanaghChief Technology and Digital Services Officer

Darren DouglassDeputy CT&DSO eHealth

Page 2: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

The future we want

2

“The health sector will need to be adaptable in coming years as developing technology changes how services can be delivered in ways we do not yet understand.”

Minister of Health 2016

Page 3: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

NZ Demographics

4.5

4.55

4.6

4.65

4.7

2015 2016

• In 2016, the population grew by 97,300 or 2% to 4.69 million

• In 2016 the % of population aged 65+ had increased to 15% (1996 – 11.5%). The 65+ population is projected to reach 23% by 2043

• In 2016 the % of population aged 15-39 was 33.7% (1996 – 38.4%)

• Nelson, Marlborough, Tasman, West Coast, Northland, Bay of Plenty & Hawkes Bay –median age above 40. NZ median age is 37

0%

10%

20%

30%

1996 2016 2043

NZ population

Population size

Mean Age Projected

3

Page 4: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

In addition we are seeing shifts in ethnicity

Ethnicity

• Maori, Pacific & Asian populations will all

increase their share of the total NZ

population because of their higher growth

rates

• Increased overlapping ethnicities - more

people identifying with more than one ethnic

group.

Distribution

• The Auckland region has annual growth of

1.5%

• Auckland will increase from 34% of NZ in

2013 to 37% by 2028

4

Page 5: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Future impact on workforce

• 65% of today’s schoolchildren...employed in jobs... yet to be created. (U.S. Department of Labor report)

• By 2029 robots will have reached human levels of

intelligence (Ray Kurzweil, director of engineering at Google)

• 33% of jobs will be replaced by software, robots, and

smart machines by 2025. (Gartner)

5

Page 6: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use
Page 7: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Digital coming into Health!

Future – staying ahead

Page 8: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Ministry of Health response

Page 9: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

T&DS Transformation

Page 10: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Future leaders need to understand

Systems thinking

Strategic conversations

Agile in thinking and actions

Manage chaos and complexity

Instilling enough stability to ensure smooth daily operations

Page 11: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Leaders we need - what’s their profile?

1• Courage, resilience & self control

2• Self & situation awareness

3• Communicator & story tellers

4• Learning and teaching culture

5• Service above self

6• Inspiration & influence NOT control or authority

7• Team player

Page 12: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use
Page 13: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

New Zealand Health Technology 2026A Living Vision

Page 14: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Technology transforming the way

New Zealanders live well, stay well, get well

14

People-powered

Ma te iwi

hei kawe

Smart system

He atamai te

whakaraupapa

One team

Kotahi te tima

All

New Zealanders

live well

stay well

get well

Closer to

home

Ka aro mai ki te

kainga

Value

and high

performance

Te whainga hua

me te tika o

nga mahi

Page 15: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

People-powered

Ma te iwi hei

kawe

Smart system

He atamai te

whakaraupapa

One team

Kotahi te tima

All

New Zealanders

live well

stay well

get well

Closer to

home

Ka aro mai ki te kainga

Value

and high

performance

Te whainga hua me te tika

o

nga mahi

15

Value for

NZ

o How can technology optimise the

performance of the health system?

o Requires prioritisation

o Flexible funding and funding sources

o Align incentives to support different

delivery models and smart use of

technology

o Focus on changing behaviours

o Address inequities in knowledge and

education, access to services, health

outcomes, connectivity and access to

technology services

Value for

NZ

Page 16: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

People-powered

Ma te iwi hei

kawe

Smart system

He atamai te

whakaraupapa

One team

Kotahi te tima

All

New Zealanders

live well

stay well

get well

Closer to

home

Ka aro mai ki te kainga

Value

and high

performance

Te whainga hua me te tika

o

nga mahi

Life

centred

16

Responsive

Predictive

Personalised

Value for

NZ

Life

centred

o Technology empowering people to

flourish through fully participating in

their wellbeing

o Integrating information from traditional

health services, natural health services,

social services and the consumer….my

life context

o Supporting functional medicine by

integrating traditional and non-

traditional health services with the

consumer at the centre

Page 17: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

People-powered

Ma te iwi hei

kawe

Smart system

He atamai te

whakaraupapa

One team

Kotahi te tima

All

New Zealanders

live well

stay well

get well

Closer to

home

Ka aro mai ki te kainga

Value

and high

performance

Te whainga hua me te tika

o

nga mahi

Life

centred

17

Responsive

Predictive

Personalised

Accessible

trusted

information

Accessible

trusted

information

o Consumerisation of technology

o Digital trust - secure, reliable, safe,

convenient

o Policies, processes and standards for

data security, privacy, access and use,

data definitions and taxonomy, data

architecture and standards

o Always connected - location, time,

device agnostic

o Interoperability, common language,

shared understanding

o Environment to drive innovation

Value for

NZ

Page 18: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

18

Option 1: Do nothing Option 2: ‘The Core Five’

Platform

Option 3: Continuity of Care

Platform

Option 4: Wellness Platform Option 5: Wellness Gateway

This option would continue with multiple

provider focussed systems (including

some central information repositories)

with varying levels of information

exchange between them.

A health information platform supporting

a minimum set of a consumer’s health

information needed in case of

unexpected or unscheduled care.

Consumers can view their information

using a national portal, clinicians could

view and edit via clinical information

systems, and service providers could

leverage anonymised data through

national programs such as the IDI.

Vetted app developers can connect to

develop consumer and provider apps

that use information.

Data could include:

• Demographics

• Diagnoses

• Medications

• Immunisations

• Allergies

A health information platform supporting

a holistic view of the health care a

consumer has received.

Consumers can view their information

using a national portal and annotate

incorrect information, clinicians could

view and edit via clinical information

systems, and service providers could

leverage anonymised data through

national programs such as the IDI.

Vetted app developers can connect to

develop consumer and provider apps

that use information.

Data could include:

• Information in the Emergency

Care Summary

• Lab and Test Results

• Vital Signs

• Radiology images

• Advanced Care Directives

• Care Plans

• Progress Notes

• Appointments, Referrals and

Visits

A health information platform supporting

a broader view of wellness.

Consumers can view/add/manage the

wellness information they contribute,

clinicians could view and edit via clinical

information systems, and service

providers could leverage anonymised

data through national programs such as

the IDI.

Vetted app developers are encouraged

connect to develop consumer and

provider apps that both provide and use

information to the platform.

Data could include:

• Information defined in the

Continuity of Care Platform

• Family History

• Social History

• Health Risk Factors

• Consumer Wellness Data

• Consumer Generated Vitals and

Remote Monitoring

• Genomic Data

• Other Consumer and Social

Sector Data

A national platform that promotes the

sharing of consumer health data (as in

options 2 to 4), but also allows third party

ecosystem of service offerings to

consumers and providers to be

published on the national platform with

appropriate governance.

The platform would allow developers to

leverage national infrastructure,

authentications / authorisations,

foundational services, and relationships

with consumers/providers.

When consumers or providers connect

to the national platform, they have the

ability to not only view their information,

but also a set of apps and services built

on that platform

Examples could include:

• Data sharing as in options 2-4

• Apps that leverage the national

infrastructure to allow consumer

appointment booking

A platform enabling interoperability bound by standards for all connected systems and users that

enables clinical information systems, portals and mobile applications to connect.

Across Options

DRAFT FOR DISCUSSION – NOT GOVERNMENT POLICY

Functionality of 5

Starting with a Limited Data Set from 2

and/or 3 based on availability

Electronic Health Record Business CaseAccessible

trusted

information

Page 19: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Commitment to Interoperability

Commitment to Interoperability across all sector participants

1. Consumer Trust: Consumers can trust the quality, security and privacy of theirhealth data

2. No Blocking: We will not block or hinder access to the health data we hold

3. Data Sharing: Health data will be shared across the health and social carecontinuum

4. Standards: We will implement agreed national interoperability standards

5. Common Capabilities: We will utilise agreed national information commoncapabilities

Accessible

trusted

information

Page 20: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use
Page 21: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

People-powered

Ma te iwi hei

kawe

Smart system

He atamai te

whakaraupapa

One team

Kotahi te tima

All

New Zealanders

live well

stay well

get well

Closer to

home

Ka aro mai ki te kainga

Value

and high

performance

Te whainga hua me te tika

o

nga mahi

Life

centred

21

Responsive

Predictive

Personalised

o Where I am, when I want it, how I

choose to access

o Convenience - My data, my time, my

language

o Virtual option always available

o Care comes to me

o Removing isolation through keeping

people and communities connected

o Confidence in access to best treatments

Closer to

me

Closer to me

Accessible

trusted

information

Value for

NZ

Page 22: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

People-powered

Ma te iwi hei

kawe

Smart system

He atamai te

whakaraupapa

One team

Kotahi te tima

All

New Zealanders

live well

stay well

get well

Closer to

home

Ka aro mai ki te kainga

Value

and high

performance

Te whainga hua me te tika

o

nga mahi

Life

centred

22

Responsive

Predictive

Personalised

Closer to me

Accessible

trusted

information

Sustained

change and

innovation

o Technology is easy; human change is

harder

o All technology enabled change needs to

consider

o Impact on service models

o Regulation and policy

o Technology, workforce enablers

o Changing business models

o Requires a co-design approach

o Support for industry innovation

Sustained

change and

innovation

Value for

NZ

Page 23: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Informed

Choice

23

Sustained

change and

innovation

Page 24: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

Health Technology Vision Themes

People-

powered

Ma te

iwi hei

kawe

Smart

systemHe atamai

te

whakaraupa

pa

One team

Kotahi te

tima

All

New

Zealanders

live well

stay well

get well

Closer to

home

Ka aro mai

ki te kainga

Value

and high

performance

Te whainga hua

me te tika o

nga mahi

Accessible

trusted

information

Informed

Choice Life

centred

Actionable

insights

Responsive

Predictive

Personalised

Virtual

organic teams

Value for

NZ

Sustained

change and

innovation

Closer to me

24

Page 25: Emerging Technology Symposium - Ministry of Health NZ · Emerging Technology Symposium 24th May 2017 ... Value and high performance Te whainga hua ... delivery models and smart use

25

“The health sector

will need to be

adaptable in coming

years as developing

technology changes

how services can be

delivered in ways we

do not yet

understand.”Minister of Health 2016

Questions?