emerging travel trends
TRANSCRIPT
Emerging Travel Trends
How Could They Affect Your Company’s Travel Policy?
Is your company’s travel policy collecting dust?
Staying on top of current cultural and business realities
is crucial for any well-managed TRM program.
Unrealistic and out-of-date policies are likely to be ignored by employees, which not only
puts them at risk, but your organization as well.
Let’s look at some emerging trends in travel risk management—and why you
should implement them into your company’s travel policies sooner rather
than later.
Risky Behavior
Binge drinking, hooking up and being detained by law enforcement may not be the first things that come to mind when you think of risky travel behaviors, but consider these facts…
More than a quarter of business travelers admit to binge drinking while on business trips.
Over one in ten people told us they’ve “picked up” a stranger at a bar while on a work-sponsored trip.
Eight percent of business travelers have lied to their employers about their activities while on a work trip.
Four percent of business travelers have been detained by law enforcement.
Your company’s travel policy is a great place to remind employees that they’re responsible for their own behaviors.
On or off the clock, misbehaving puts them at risk and can jeopardize your company’s reputation.
Bleisure Travel
What the heck is bleisure travel?
Definition: The act of rolling business trips and vacations into one.
Example: A bleisure traveler with an upcoming trip to London may invite their spouse and child along and extend their stay in the city.
Bleisure Travel
What’s the issue?
According to a recent survey by BridgeStreet Global
Hospitality…
60% of business travelers
have taken bleisure
trips Only 14% answered yes when asked if
their companies had formal bleisure
policies in place
How can I formally address bleisure in
my company’s travel policy?
Is there a distinction between
business and personal
expenses when an employee takes bleisure
trips?
Should staff use their earned time when
adding days to a work trip?
Who is financially and
legally responsible for
traveling companions if
they get sick or injured?
Ask Yourself…
By tackling these gray areas head- on, you’re reinforcing responsible bleisure habits among your staff and making business trips more relaxing for them.
ECONOMYSHARING
Only 12% of business
travelers have used a ride
sharing service like Uber or
Lyft
Just 4% have stayed in
lodging booked through Airbnb
91% said their employers
never provided
safety protocols for using sharing
economy services
Survey Says…
RISE
Sharing Economy Use By
Business Travelers
Will Surely
As comfort levels increase, employers need to set clear
parameters around the use of sharing economy services.
Want your employees to use more traditional travel patterns?
It’s your responsibility to say so and make sure your employees hear you.
Professionals from 515 organizations in 56 countries worldwide predicted that data security would have the biggest impact on their travel programs in 2016.
If a device is lost or stolen, or an employee inadvertently accesses sensitive data on public networks, this can jeopardize your company’s intellectual property.
Personal possessions in hotel room (including computers) may be searched without consent or knowledge.
In certain areas of the world, telephone and internet usage may be monitored.
IT measures aside, it’s necessary to not only address the role that employees have in keeping your organization’s data safe, but also educate them on how to do so.
Proliferation of Smartphones
Recent studies show 95% of business travelers own a
smartphone
And business travelers carry three to four devices with them on their trips
Millennials• Anyone born between the early 1980s and the early 2000s• On the forefront of the digital revolution • Predicted to comprise 75% of the workforce by 2025• The most hyper connected yet via mobile devices and
apps
Lines between work and play
become cloudier
Travelers are just one click away from meeting a
stranger
Does your company have
policies for mobile app
usage?
Thanks to mobile devices…
As technology advances, it’s important to stay informed of new programs and apps, and advise your travelers which services you are comfortable with them using–and which they should avoid.
Have you discussed these guidelines with your staff so that everyone is on the same page?
What are your company’s current policies for mobile app usage?
Duty of LoyaltyDuty of Care: An employer’s legal and moral obligation to mitigate risks for its traveling employees.
Duty of Loyalty: The responsibility an employee has to their organization to follow the procedures in the company’s travel policies.
That seems simple!
What’s the catch?
The catch is that duty of loyalty can
be vague and subject to one’s
own interpretation.
Ask your employees to acknowledge and sign off on these standards.
Clearly define your company’s stance on duty of loyalty and commit to it.
Sound overwhelming?
We can help.
Want to learn more about travel risk management?
Contact us today!
+1 (888) [email protected]
www.oncallinternational.com*To view all the surveys and data mentioned in this presentation view
our blog:Emerging Trends Part OneEmerging Trends Part Two