emerging wedding trends impacting your business · | 2 © 2014 xo group inc. all rights reserved....

19
Emerging Wedding Trends Impacting Your Business

Upload: others

Post on 13-Mar-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

Emerging Wedding Trends Impacting Your Business

Page 2: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 2

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

Welcome!

Gabrielle RolonDirector of Education

Sarah LambertDirector, Business Development

2

Page 3: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 3

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

Agenda

What today’s nearly-weds want from venues

What we’re hearing from hotels

3 strategies to grow your wedding business

3

Page 4: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 4

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

What Today’s Nearly-weds Want From Venues

Page 5: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 5

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

Millennial Couples

• She’s older: 29 (up from 28 in 2008)

• He’s older: 31 (up from 30 in 2008)

• She’s more educated:

− 77% are college graduates (up from 68% in 2008)

− 27% have a graduate degree (up from 20% in 2008)

• More affluent:

─ Average HHI: $92,836 (up from $85,100 in 2008)

Who are they?

Source: 2014 Real Weddings Study5

Page 6: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 6

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

What’s trending

• Weddings are a big business• $39+ billion industry wedding event

market size • 1.7 million annual wedding events per year

• Intimate guest lists: 136 guests (vs. 149 in 2009)

• A shift towards casual 82% vs. 76% in 2009

• Outdoor reception venues on the rise

• Nearly half (46%) are 3 days or more

• Location is The Key Reason for Booking:• Scenic backdrop/locale: 46%• Both indoor and outdoor space: 28%• Unique or non-traditional: 27%

Source: 2014 Real Weddings Study6

Page 7: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 7

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

What our couples tell us…

• 1st big decision is wedding venue (50% of the budget)

• Average cost $14,006 (vs. $12,838 in 2009)

• 76% do not use a wedding planner

• Need guidance & transparency for finding their perfect wedding venue

Source: 2014 Real Weddings Study7

Page 8: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 8

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

What We’re Hearing from Hotels

Page 9: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 9

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

Occupancy challenges

• Seasonality: Summer and Autumn weddings dominate

• 78% of all weddings take place between May to October

• May, June and October are the most popular months

• 7 in 10 weddings occur on a Saturday

• Relationships require more investment:

• The venue is the most expensive decision

• Over half of the wedding event budget: Average cost $14,006 (+$1,168 since 2009)

Source: 2014 Real Weddings Study9

Page 10: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 10

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

What our hotels tell us…

• They are getting too many of the wrong leads

• Pre-qualifying leads is costing time and staff is limited

• Need help filling unbooked (peak and off-peak) wedding dates

• Need help filling hotel rooms on weekends

10

Page 11: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 11

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

3 Strategies to Grow Your Wedding Business

Page 12: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 12

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

1. Partner with local wedding pros & industry events

• Offer off-site perks to other local wedding vendors

• V.I.P access, gift cards or exclusive offers

• Check your local CVB site for upcoming industry events

• Create a special for those attending the event

• Become the “preferred hotel”

12

Page 13: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 13

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

2. Add value to the customer experience

• Package with free service or discount

• Free champagne toast or transportation services

• Host an educational event• I.E., Mini wedding expo

for nearly-weds or a workshop for wedding pros on how to get more wedding business

13

Page 14: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 14

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

3. Develop a Marketing Focus Unique to Weddings

• Create a presence that engages today’s nearly-weds

• Showcase real wedding images, testimonials, etc. to highlight the customer experience

• Partner with organizations specializing in weddings with a built-in bridal audience

• Participate in programs that understand & solve the pain points of couples and hotels – I.E., The Knot Venue Concierge

14

Page 15: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 15

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

Page 16: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 16

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

Our vision is to inspire, plan and book every wedding in America with LOVE.

16

Page 17: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 17

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

The Knot is the #1 Wedding Brand, Reaching 8 in 10 Couples

17

Page 18: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 18

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

NEW! Venue Concierge by The Knot

Offline, high-touch, proactive venue concierge service helps couples find the perfect venue.

For more info visit theknot.com/concierge/venues

18

Page 19: Emerging Wedding Trends Impacting Your Business · | 2 © 2014 XO GROUP INC. ALL RIGHTS RESERVED. Welcome! Gabrielle Rolon Director of Education Sarah Lambert Director, Business Development

| 19

© 2014 XO GROUP INC. ALL RIGHTS RESERVED.

Questions

• How would you characterize your properties’ wedding business?

• What challenges do you face growing your wedding business?

19