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Emerson Network Power Remote Services & Monitoring Solutions Improving Availability, Energy Use, Maintenance Costs and CapEx in Telecom Networks

The Challenge

Ensuring availability and capac-

ity of your critical network

infrastructure at the lowest

possible cost is a constant strug-

gle. You know your cost structure

components such as energy, field

technicians, capital expenses, etc.,

but do you have the information

and control needed to ensure

that you deploy an efficient

mix of resources? Can you work

smarter by having a small team of

equipment experts with remote

monitoring & control capabilities

complementing and supporting

your generalist field resources?

The Path to a Reliable and Efficient Network

Advancements in monitoring and communications technologies have made deploying monitoring

solutions on a wider scale affordable. In order to be successful, four components are required:

1. Application engineers to design the monitoring solution and define the functionality that will generate the best ROI.

2. Site hardware (HW) to acquire the signals, generate control capabilities and manage communication to and from the site.

3. High level monitoring software (SW) that allows the operator to effectively collect site information, organize and escalate alarms, remotely test, control and reconfigure the site, generate reports and so on.

4. NOC operators, with a thorough understanding of the site equipment being monitored, to run the high level SW.

Operational success can be achieved with a small team of proactive equipment experts using

remote information and control capabilities to increase the efficiency and robustness of the

network. Within seconds, these specialists can move their capabilities between network nodes.

When site work is needed they can quickly dispatch and support generalist technicians to rectify

problems. Implementing the four essential components above gives you the knowledge and

resources to leverage a sophisticated, cost effective monitoring program.

Operating a Network without Remote Information and Control is Challenging

Are my off grid sites using the most cost efficient selection of energy sources and are my planned savings achieved?

Can I reprogram the free cooling functionality to save more energy?

Does my battery capacity match my design criteria?

Is my equipment running at optimum efficiency versus benchmarks?

Do I have the correct system set points for my current situation?

If I knew equipment operating conditions and run time hours, could I extend the time between onsite maintenance visits?

When do I need to replace my batteries and what is the appropriate type of batteries to use?

Is my equipment running at optimum efficiency for operating conditions?

Do I have any weak system components, like rectifiers that run hot or can’t share the load?

Does my genset work when I need it to?

When do I need to refill the fuel tank?

Do I need to dispatch a technician for a module alarm or can this wait until next visit?

Is there extra capacity at one site that can be used at another?

Have I put my battery capacity where I have the biggest grid problems?

Can my rectifier / UPS capacity drive the load with redundancy?

When a problem arises, do I have a detailed alarm description, equipment history and failure sequence at hand?

I've brought my maintenance costs down through outsourcing but am I taking a hit elsewhere?

Network Availability

Energy EfficiencyField Maintenance

CapEx & Planning

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Emerson Network Power Remote Services & Monitoring Solutions

Equipment without Built-In Controller

Operator Activities

Identify block faults based on voltage

Assess battery capacity

Assess remaining battery backup time

Assess state of health based on IR

Assess remaining service life and backup time

Check status of intercell connections

Review capacity versus load

Track equipment settings and PUE

Perform remote genset tests

Optimize free cooling and cycling control

Track fuel consumption

Identify fuel theft

Plan refueling

Monitor environment alarms (open door/smoke)

Perform access and security control

Identify temperature and humidity profiles

Enable multi-tenant billing

Track DC and AC breaker status

Track DC and AC consumption per load/tenant

SM-BAT

SM-BRC

SM-AC

SM-IO

SM-DU

DPU or DC Site Controller

Batteries

DC Cooling

Fuel Tanks

Surveillance

Distribution

EnergyMaster™ ENEC communicates with infrastructure equipment without built-in control through Supervision Modules (SM).

Servlet

ENEC Web ENEC DB ENEC Control

JSP

SamplingProcesses

ConnectionsOn Demand

Javabeans

AlarmCall-backs

Site Supervision Platform

Web Servers Databases Software

EnergyMaster™ ENEC

Network Operation CenterIn order to drive targeted improvements in network availability as well as efficiencies in energy, maintenance and CapEx, various monitoring components and operator activities are required. Operators gain the necessary information through feedback from monitoring hardware connected to site infrastructure or from intelligent site equipment with built-in monitoring capabilities.

EnergyMaster™ ENEC is a robust remote monitoring platform from Emerson Network Power that provides detailed condition-based information centrally, giving you a complete and instant overview of your infrastructure devices, as well as remote control of settings and functions. EnergyMaster™ ENEC can be installed in your own facilities or using our hosting service.

Communications Devices Emerson has a portfolio of high availability communications devices, GPRS, PSTN modems and TCP-IP cards with functional-ities like Watchdog and double SIM.

Site Controllers Emerson controllers offer advanced moni-toring capabilities that can be combined with our SM modules for full control of your DC system and site support equipment.

EnergyMaster™ SM-BAT SM-BAT monitors the status of your battery, providing early battery status warnings by measuring cell voltage.

EnergyMaster™ SM-BRC In addition to the SM-BAT functionality, SM-BRC includes remote resistance test measurement. Battery life prediction is based on internal resistance trends.

EnergyMaster™ SM-AC The SM-AC combined solution monitors the grid and your diesel genset, using a single device to perform remote start up tests and monitor your genset battery.

EnergyMaster™ SM-IO SM-IO is a general purpose module that collects environmental conditions and monitors cooling units.

EnergyMaster™ SM-DU+ SM-DU+ measures the status of distribu-tion units and DC energy consumption, a useful tool for multi-tenant applications.

Complementary Devices Additional devices for onsite equipment include fuel sensors, smoke alarms, thermostats, video cameras and so on.

Monitoring Platform

Site Equipment

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Equipment with Built-In Controller

Operator Activities

Track energy consumption and AC quality

Track PUE

AC Metering Plan AC capacity

ATS

Test load transfer

Verify functionality

Perform a functionality test

Monitor battery, oil pressure and temperature

Diesel Genset Track efficiency

Review capacity versus load

Review/reconfigure parameter settings

AC & DC Power Perform remote battery tests

Review/reconfigure free cooling and cycling

Identify humidity and temperature profiles

Cooling Verify cooling efficiency

PDU

Plan AC distribution capacity

Review and define load balance improvements

Review/reconfigure hybrid functionality

Track efficiency of diesel/solar/wind

Off Grid Hybrid Track capacity of the battery

EnergyMaster™ ENEC communicates directly with intelligent site equipment through built-in monitor or controller.

Onsite and Remote Monitoring

Operator Activities

Manage equipment inventory

Perform capacity planning

Plan preventive maintenance

Identify early warning signals

Monitor alarms; correct or define actions

Dispatch and manage/support field force

Emerson Network Power has developed a complete portfolio of hardware designed to collect the most important information at your site, such as alarms and analog values.

This information is transmitted and managed by our remote monitoring platform supporting your NOC center, to evaluate the status of your site and speed up the resolution of any incidents that may arise.

On top of that, the equipment with built-in controllers can be connected directly to our remote monitoring platform, enabling all critical infrastructure at your core, access or data center site to be fully monitored using Emerson's solution.

Common Operator Activities

Remote monitoring activities that apply to all site equipment. “Emerson has delivered

efficient and effective remote

service support that provides

security, protecting our

network from unexpected

problems that could expose

our business to risk.”— NOC Manager,

European Operating Company

Legend

Primary benefit Collateral benefit

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EmersonNetworkPower.com/EnergySystems (North America) EmersonNetworkPower.eu/EnergySystems (EMEA)

© Emerson Network Power, Energy Systems, North America, Inc. 2014. Business-Critical Continuity™, Emerson Network Power™, the Emerson Network Power logo, Emerson™ and Consider it Solved are service marks and trademarks of Emerson Electric Co. EnergyMaster™, eSure™, NetPerform™, NetReach™, NetSpan™, NetSure™ and NetXtend™ are trademarks of Emerson Network Power, Energy Systems, North America, Inc. Any other product, brand, or company names or logos are the property of the respective owner.

While every precaution has been taken to ensure accuracy and completeness herein, Emerson Electric Co. assumes no responsibility, and disclaims all liability, for damages resulting from use of this information or for any errors or omissions. Specifications subject to change without notice.

Deploying an advanced monitoring solution is a decision to change to a different way of working. You invest in capabilities that remotely collect information and exercise control in order to improve in other areas, like network availability, reduced energy and site maintenance costs, as well as optimized use of equipment CapEx.

Your degree of success will be defined by the weakest link in the chain; from the site hardware via the high level system, to the remote operator. To make sure that you are getting the most of your monitoring investment, Emerson Network Power offers a compre-hensive set of 24 x 7 remote services backed by infrastructure equipment experts with remote access capabilities who work in har-mony with your NOC. For over 20 years we have performed these services for major global operators to small regional operators. We have highly trained, well educated AC, DC and Thermal Management experts. Over the years we have developed best practices and benchmarks. Our monitoring solutions work with all brands through SNMP/ModBus and can be delivered to the extent that you define, from one of our multi-client NOCs or by a dedicated team. Choosing our multi-client NOC solution ensures cost-effective access to network infrastructure experts whenever you need them.

Working with Emerson means working with a company that takes a holistic approach toward maximizing your monitoring investment yield. From the energy conversion products we monitor to the remote equipment experts interpreting the data, we provide an unmatched range of products and services. Rest assured. Emerson Network Power has the competence, tools and processes to drive operational efficiency for you.

Configuring and fine tuning the settings of an off grid alternative energy hybrid site provides fuel savings up to 20%. This attention to detail allows the site to perform according to design expectations.

Leveraging detailed alarm information decreases second site visit up to 75%. Having the data and expertise to develop a cost-effective plan – like knowing which piece of equipment triggered the alarm or if it's a redundant unit – is the key to solving issues in the first visit to the site.

Do I have enough information to solve site problems in one visit?

Rest Assured

You may be wondering…Are my off grid sites using the most efficient source?

Emerson Network Power Remote Services & Monitoring Solutions