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HP StorageWorksEnterprise Modular Library E-Series

user guide

AH876-96001

Part number: AH876-96001Fourth edition: September 2007

Legal and notice information

© Copyright 2005-2007 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forthin the express warranty statements accompanying such products and services. Nothing herein should be construed as constitutingan additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft®, Windows®, WindowsNT®, and WindowsXP® are U.S. registered trademarks of Microsoft Corporation.

Java is a US trademark of Sun Microsystems, Inc.

Contents

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 11Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Document conventions and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Rack stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Taking ESD precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Fiber-optic safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Laser product label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Fiber-optic cable installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Fiber-optic cable handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Subscription service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14HP web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Documentation feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1 Library overview . . . . . . . . . . . . . . . . . . . . . . . . 17Available configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Parts of the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Base module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Expansion modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Tape drive expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Card cage expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Capacity expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Controller cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Library robotics controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25HP StorageWorks Interface Manager card . . . . . . . . . . . . . . . . . . . . . . . . . 25Interface controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Ports on the e2400-FC 2Gb interface controller . . . . . . . . . . . . . . . . . . . . . 26Ports on the e2400-FC 4Gb interface controller . . . . . . . . . . . . . . . . . . . . . 27Changing the master controller . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Load ports and magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Switch for the internal network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Operator control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31HP StorageWorks Command View TL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2 Using the library . . . . . . . . . . . . . . . . . . . . . . . . 39Powering on the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Powering off the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Center-door interlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Doing an inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Attaching bar code labels to tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 41Setting the write-protect switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Inserting tape cartridges into the load port . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Using the OCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

OCP icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Enterprise Modular Library E-Series 3

OCP tabs and status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Timeouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46OCP functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Status screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Configuration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Operations screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Support screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Library robotics controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55HP StorageWorks Interface Manager card . . . . . . . . . . . . . . . . . . . . . . . . . 56HP StorageWorks e2400-FC 2Gb interface controller . . . . . . . . . . . . . . . . . . . . 57HP StorageWorks e2400-FC 4Gb interface controller . . . . . . . . . . . . . . . . . . . . 58HP StorageWorks Ultrium tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Switch for the internal network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Library main power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Power supply in the base module or tape drive expansion module . . . . . . . . . . . . . . . 62Power supply in the card cage expansion module . . . . . . . . . . . . . . . . . . . . . 63Power distribution unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

3 Maintaining the library . . . . . . . . . . . . . . . . . . . . . . 67Periodic and routine maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Maintaining tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Cleaning Ultrium tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Diagnostic support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Startup problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69OCP problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Robotics problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Tape drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Interface Manager card problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Interface controller problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

4 Removing and replacing parts . . . . . . . . . . . . . . . . . . . 81Library robotics controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Removing the library robotics controller . . . . . . . . . . . . . . . . . . . . . . . . . . 81Replacing the library robotics controller . . . . . . . . . . . . . . . . . . . . . . . . . . 82

HP StorageWorks Interface Manager card . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Removing the Interface Manager card . . . . . . . . . . . . . . . . . . . . . . . . . . 83Replacing the Interface Manager card . . . . . . . . . . . . . . . . . . . . . . . . . . 84

CompactFlash memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85HP StorageWorks e2400-FC 2Gb interface controller . . . . . . . . . . . . . . . . . . . . . . 85

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Removing an e2400-FC 2Gb interface controller . . . . . . . . . . . . . . . . . . . . . . 85Replacing an e2400-FC 2Gb interface controller . . . . . . . . . . . . . . . . . . . . . . 86

HP StorageWorks e2400-FC 4Gb interface controller . . . . . . . . . . . . . . . . . . . . . . 87Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Removing an e2400-FC 4Gb interface controller . . . . . . . . . . . . . . . . . . . . . . 87Replacing an e2400-FC 4Gb interface controller . . . . . . . . . . . . . . . . . . . . . . 88

Power supply in the base module or tape drive expansion module . . . . . . . . . . . . . . . . . 89Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Removing a power supply from the base module or tape drive expansion module . . . . . . . . 89Replacing a power supply in the base module or tape drive expansion module . . . . . . . . . 90

Power supply in the card cage expansion module . . . . . . . . . . . . . . . . . . . . . . . 91Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

4

Removing a power supply from the card cage expansion module . . . . . . . . . . . . . . . 91Replacing a power supply in the card cage expansion module . . . . . . . . . . . . . . . . 92

LTO2 or LTO3 tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Removing an LTO2 or LTO3 tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . 92Replacing an LTO2 or LTO3 tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . 93

LTO4 tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Removing an LTO4 tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Replacing an LTO4 tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Load port magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Removing a load port magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Replacing a load port magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

5 Moving the library . . . . . . . . . . . . . . . . . . . . . . . . 99Selecting an installation location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Preparing the library for a short move . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Preparing the library for long-distance relocation . . . . . . . . . . . . . . . . . . . . . . . . 100Repacking the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Preparing the library for operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

A Specifications and characteristics . . . . . . . . . . . . . . . . . 103Library component specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Library environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105HP StorageWorks Ultrium tape drive comparisons . . . . . . . . . . . . . . . . . . . . . . . . 105

B Regulatory compliance notices . . . . . . . . . . . . . . . . . . 107Regulatory compliance identification numbers . . . . . . . . . . . . . . . . . . . . . . . . . 107Battery statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Dutch battery notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108French battery notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108German battery notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Italian battery notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Japanese battery notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Spanish battery notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Federal Communications Commission notice . . . . . . . . . . . . . . . . . . . . . . . . . . 110FCC rating label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Class A equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Class B equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Declaration of Conformity for products marked with the FCC logo, United States only . . . . . . 111Modification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Canadian notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Class A equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Class B equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

European Union notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Japanese notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Japanese power cord statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Korean notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Class A equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Class B equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Taiwanese notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113BSMI Class A notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Taiwan battery recycle statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Laser compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Dutch laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114French laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115


German laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Italian laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Japanese laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Spanish laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Recycling notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Disposal of waste equipment by users in private household in the European Union . . . . . . . . 116Czecholslovakian notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Danish notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Dutch notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Estonian notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Finnish notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118French notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118German notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Greek notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Hungarian notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Italian notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Latvian notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Lithuanian notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Polish notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Portuguese notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Slovakian notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Slovenian notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Spanish notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Swedish notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

C Ordering HP tape cartridges and bar code label packs . . . . . . . . 123Where to buy tape cartridges and bar code labels . . . . . . . . . . . . . . . . . . . . . . . 123Part numbers for tape cartridges and bar code labels . . . . . . . . . . . . . . . . . . . . . . 124

D Installing a redundant PDU . . . . . . . . . . . . . . . . . . . . 125PDU components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Leakage current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Power rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Placement of redundant PDU components . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Installation of redundant PDU components . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

6

Figures1 Front view of the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2 Rear view of the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3 Robotics unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Base module card cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5 Tape drive expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

6 Card cage expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . 24

7 Capacity expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

8 Ports on the library robotics controller . . . . . . . . . . . . . . . . . . . . . . . 25

9 Ports on the HP StorageWorks Interface Manager card . . . . . . . . . . . . . . . . 26

10 Ports on the HP StorageWorks e2400-FC 2Gb interface controller . . . . . . . . . . . 27

11 Ports on the HP StorageWorks e2400-FC 4Gb interface controller . . . . . . . . . . . 27

12 Library network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

13 Library load ports on 40U configuration . . . . . . . . . . . . . . . . . . . . . . 29

14 LTO tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

15 Ports on the switch for the internal network . . . . . . . . . . . . . . . . . . . . . 3016 Location of the OCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3117 Slot numbering in the base module for the EML 71e . . . . . . . . . . . . . . . . . 33

18 Slot numbering in the base module for all other EML configurations . . . . . . . . . . 34

19 Slot numbering in the tape drive expansion module . . . . . . . . . . . . . . . . . 35

20 Slot numbering in the card cage expansion module . . . . . . . . . . . . . . . . . 36

21 Slot numbering in the capacity expansion module . . . . . . . . . . . . . . . . . . 37

22 Closing the center door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

23 Library main power switch control . . . . . . . . . . . . . . . . . . . . . . . . . 40

24 Proper bar code label placement . . . . . . . . . . . . . . . . . . . . . . . . . 42

25 Attaching an Ultrium bar code label . . . . . . . . . . . . . . . . . . . . . . . . 43

26 Write-protecting HP Ultrium tape cartridges . . . . . . . . . . . . . . . . . . . . . 43

27 Inserting a magazine into the load port . . . . . . . . . . . . . . . . . . . . . . 44

28 Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4529 Menu screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4630 OCP functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4831 OCP Status screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4932 OCP Configuration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

33 OCP Operations screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

34 OCP Support screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55


35 Indicators on the library robotics controller . . . . . . . . . . . . . . . . . . . . . 56

36 Indicators and reset on the Interface Manager card . . . . . . . . . . . . . . . . . 57

37 Indicators on the e2400-FC 2Gb interface controller . . . . . . . . . . . . . . . . . 5838 Indicators on the e2400-FC 4Gb interface controller . . . . . . . . . . . . . . . . . 5839 Indicator on an LTO2 or LTO3 tape drive . . . . . . . . . . . . . . . . . . . . . . 59

40 Indicators on an LTO4 tape drive . . . . . . . . . . . . . . . . . . . . . . . . . 60

41 Indicators on the switch for the internal network . . . . . . . . . . . . . . . . . . . 6142 Control on the library main power switch . . . . . . . . . . . . . . . . . . . . . . 62

43 Indicator on the autoranging power supply . . . . . . . . . . . . . . . . . . . . . 63

44 Indicators on the card cage expansion module power supply . . . . . . . . . . . . . 64

45 Controls and indicator on the PDU . . . . . . . . . . . . . . . . . . . . . . . . 6546 Removing the library robotics controller . . . . . . . . . . . . . . . . . . . . . . 82

47 Removing the Interface Manager card . . . . . . . . . . . . . . . . . . . . . . . 84

48 Removing the CompactFlash memory card from the Interface Manager card . . . . . . . 84

49 Removing the e2400-FC 2Gb interface controller . . . . . . . . . . . . . . . . . . 86

50 Removing the e2400-FC 4Gb interface controller . . . . . . . . . . . . . . . . . . 88

51 Screw locations on the base-module power supply . . . . . . . . . . . . . . . . . . 90

52 Removing the base-module power supply bracket . . . . . . . . . . . . . . . . . . 90

53 Removing a power supply from a card cage expansion module . . . . . . . . . . . . 92

54 Removing a tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

55 Connecting the FC cable to a tape drive . . . . . . . . . . . . . . . . . . . . . . 94

56 Inserting a magazine into the load port . . . . . . . . . . . . . . . . . . . . . . 98

57 Repacking the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

58 Redundant PDU and power strip placement . . . . . . . . . . . . . . . . . . . . . 127

8

Tables1 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 EML configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 Ultrium compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4 OCP icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455 Status screen functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506 Configuration screen functions . . . . . . . . . . . . . . . . . . . . . . . . . . 52

7 Operations screen functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

8 Support screen functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

9 Indicators on the library robotics controller . . . . . . . . . . . . . . . . . . . . . 56

10 Indicators and reset on the Interface Manager card . . . . . . . . . . . . . . . . . 57

11 Indicators on the e2400-FC 2Gb interface controller . . . . . . . . . . . . . . . . . 5812 Indicators on the e2400-FC 4Gb interface controller . . . . . . . . . . . . . . . . . 5813 Indicator on an LTO2 or LTO3 tape drive . . . . . . . . . . . . . . . . . . . . . . 60

14 Indicators on an LTO4 tape drive . . . . . . . . . . . . . . . . . . . . . . . . . 60

15 Indicators on the switch for the internal network . . . . . . . . . . . . . . . . . . . 6116 Control on the library main power switch . . . . . . . . . . . . . . . . . . . . . . 62

17 Indicator on the autoranging power supply . . . . . . . . . . . . . . . . . . . . . 63

18 Indicators on the card cage expansion module power supply . . . . . . . . . . . . . 64

19 Controls and indicator on the PDU . . . . . . . . . . . . . . . . . . . . . . . . 6520 Fault isolation to a specific area . . . . . . . . . . . . . . . . . . . . . . . . . . 69

21 Startup problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

22 OCP problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

23 Robotics problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

24 Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

25 Tape drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

26 Common Interface Manager card issues . . . . . . . . . . . . . . . . . . . . . . 74

27 Interface Manager card LED fault isolation . . . . . . . . . . . . . . . . . . . . . 77

28 Terminal configuration settings . . . . . . . . . . . . . . . . . . . . . . . . . . 79

29 Library component specifications . . . . . . . . . . . . . . . . . . . . . . . . . 103

30 Library environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . 105

31 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10532 HP StorageWorks Ultrium tape drive comparisons . . . . . . . . . . . . . . . . . . 105

33 HP tape cartridges and bar code labels . . . . . . . . . . . . . . . . . . . . . . 124


About this guide

This guide provides information to help you operate the library, troubleshoot problems, and remove andreplace customer self-repair components (CSRs).

Intended audienceThis guide is intended for system administrators, system engineers, and operators who need physical andfunctional knowledge of the library.

Related documentationIn addition to this guide, please see these other documents for this product:

• HP StorageWorks Enterprise Modular Library getting started poster• HP StorageWorks Interface Manager and Command View TL user guide

These and other HP documents can be found on the HP web site: http://www.hp.com/support/manuals.

Document conventions and symbolsTable 1 Document conventions

Convention Element

Blue text: Figure 1 Cross-reference links and e-mail addresses

Blue, underlined text(http://www.hp.com)

Web site addresses

Bold text

• Keys that are pressed• Text typed into a GUI element, such as a box• GUI elements that are clicked or selected,

such as menu and list items, buttons, tabs,and check boxes

Italics text Text emphasis

Monospace text

• File and directory names• System output• Code• Commands, their arguments, and argument

values

Monospace, italic text• Code variables• Command-line variables

Monospace, bold text Emphasized monospace text

WARNING!Indicates that failure to follow directions could result in bodily harm or death.


http://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com/support/manualshttp://www.hp.com

CAUTION:Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:Provides clarifying information or specific instructions.

NOTE:Provides additional information.

Rack stabilityRack stability protects personnel and equipment.

WARNING!To reduce the risk of personal injury or damage to equipment:• Extend leveling jacks to the floor.• Ensure that the full weight of the rack rests on the leveling jacks.• Install stabilizing feet on the rack.• In multiple-rack installations, fasten racks together securely.• Extend only one rack component at a time. Racks can become unstable if more than one component

is extended.

Taking ESD precautionsComponents within the library contain static-sensitive parts. To prevent damage to these parts whileperforming installation, maintenance, or replacement procedures, observe the following electrostaticdischarge (ESD) precautions:

• Always use the Ethernet cables that come with your product.• Keep the rack turned off during all installation, maintenance, and replacement procedures,

unless specifically instructed to do otherwise.• Use an antistatic wrist strap when touching internal rack components. To use the wrist strap

properly, place the band around your wrist and attach the clip to the rack frame. Keep the strapon until you are ready to close the rack doors.

• Keep static-sensitive parts in their shipping containers until ready for installation.• Do not place static-sensitive parts on any metal surface. If you need to put down a static-sensitive

part, place it inside its protective shipping bag or on a grounded antistatic mat.• Avoid direct contact with static-sensitive parts. Avoid touching connectors and discrete

components.• Close rack doors when not working on the rack.• Be careful when installing the rack or handling components in dry climates or environments where

cold weather heating is used. Environments such as these with lower relative humidity havegreater potential to produce static electricity.

12 About this guide

NOTE:In environments with high potential for static electricity, take additional precautions, such as the use of anantistatic smock or a grounded antistatic mat.

Fiber-optic safety

WARNING!Never look directly into a fiber-optic cable, a fiber-optic connector, or a laser transceiver module.Hazardous conditions might exist from laser power levels that are capable of causing injury to theeye. Be especially careful when using optical instruments with this equipment. Such instruments mightincrease the likelihood of eye injury.

The laser transceivers in fiber-optic equipment can pose dangers to personal safety. Make sure thatanyone who works with this HP equipment understands these dangers and follows safety procedures.Make sure that the optical ports of every laser transceiver module are terminated with an opticalconnector, a dust plug, or a cover.

Each fiber-optic interface in this Fibre Channel equipment contains a laser transceiver that is a Class1 laser product. Each laser transceiver has an output of less than 70 microwatts. These Class 1 laserproducts comply with EN60825-1:1994+A1+A2 and with sections 21 CFR 1040.10 and 1040.11 ofthe Food and Drug Administration (FDA) regulations.

Laser product labelIn accordance with safety regulations, a label on each HP Fibre Channel product identifies the laser classof the product, and the place and date of manufacture. The label appears on top of a Fibre Channeltape drive and near the Fibre Channel connectors on a Fibre Channel tape library.

Fiber-optic cable installationFollow these guidelines when you install fiber-optic cables:

1. Cable routing:

• Raised floor—You may install fiber-optic cables under a raised floor. Route them away fromany obstruction, such as existing cables or other equipment.

• Cable tray or raceway—Place the cables in position; do not pull them through the cable tray.Route the cables away from sharp corners, ceiling hangers, pipes, and construction activity.

• Vertical rise length—Leave the cables on the shipping spool, and lower them from above; donot pull the cables up from below. Use proper cable ties to secure the cable.

• General—Do not install fiber-optic cables on top of smoke detectors.2. Cable management:

• Leave at least 4.6 m (15 ft) of cable at each end for future growth.• Use strain reliefs to prevent the weight of the cable from damaging the connector.• Review all information in this manual and in any related manuals about safely handling

fiber-optic cables.3. Connector protection:

• Insert connectors carefully to prevent damage to the connector or fiber.• Leave the connector’s protective cover in place until you are ready to make connections.• Replace the connector’s protective cover when the connector is disconnected.


• Clean the connector before making a connection. Make sure that there are no obstructionsand that keyways are aligned.

Fiber-optic cable handlingObserve these precautions when you handle fiber-optic cables:

• Do not coil the cable to less than 96 mm (3.75 inches) in diameter.• Do not bend the cable to less than 12 mm (0.5 inches) in radius. HP recommends that a cable’s

bend radius be no less than 20 times the diameter of the cable.• Do not pull on the cables; carefully place them into position.• Do not grasp the cables with pliers, grippers, or side cutters; do not attach pulling devices to

the cables or connectors.• Keep cables away from sharp edges or sharp protrusions that could cut or wear through the

cable; make sure that cutouts in the equipment have protective edging.• Protect the cable from extreme temperature conditions.• Install the connector’s protective cover whenever the connector is not connected.

HP technical supportTelephone numbers for worldwide technical support are listed on the HP support web site:http://www.hp.com/support/.

Collect the following information before calling:

• Technical support registration number (if applicable)• Product serial numbers• Product model names and numbers• Error messages• Operating system type and revision level• Detailed questions

For continuous quality improvement, calls may be recorded or monitored.

Subscription serviceHP recommends that you register your product at the Subscriber’s Choice for Business web site:http://www.hp.com/go/e-updates.

After registering, you will receive e-mail notification of product enhancements, new driver versions,firmware updates, and other product resources.

HP web sitesFor additional information, see the following HP web sites:

• http://www.hp.com• http://www.hp.com/go/storage• http://www.hp.com/go/tape• http://www.hp.com/service_locator• http://www.hp.com /support/manuals

Documentation feedbackHP welcomes your feedback.

14 About this guide

http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/support/http://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.com/go/e-updateshttp://www.hp.comhttp://www.hp.comhttp://www.hp.comhttp://www.hp.comhttp://www.hp.comhttp://www.hp.comhttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/storagehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/go/tapehttp://www.hp.com/service_locatorhttp://www.hp.com/service_locatorhttp://www.hp.com/service_locatorhttp://www.hp.com/service_locatorhttp://www.hp.com/service_locatorhttp://www.hp.com/service_locatorhttp://www.hp.com/service_locatorhttp://www.hp.com/service_locatorhttp://www.hp.com/service_locatorhttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manualshttp://www.hp.com%20/support/manuals

To make comments and suggestions about product documentation, please send a message [email protected]. All submissions become the property of HP.


16 About this guide

1 Library overview

The HP StorageWorks Enterprise Modular Library (EML) E-Series Tape Libraries provide performance,reliability and investment protection for your data protection needs. With up to 16 HP StorageWorksUltrium 1840 (LTO4) tape drives, the EML E-Series boasts native throughput of over 6.9 TB/hr. Based onthe HP StorageWorks Extended Tape Library Architecture (ETLA), controllers help to ensure that rogueI/O requests do not interrupt the backup or recovery job in progress. Additionally, the hardware itself isvery reliable, designed for 24x7 environments. Investment protection is achieved through the addition ofexpansion modules, the EML E-Series library scales within the library footprint to 16 drives and 442 slotsfor maximum performance, or 8 drives and 505 slots for maximum capacity.

The EML E-Series Tape Libraries contain the following features:

• Scalable capacity from 71 slots to 505 slots• Scalable performance up to 16 Ultrium tape drives with 442 slots• Interface controllers protect tape drives from SAN events• Remote management via Command View for Tape Libraries software or the command line

interface• Easy to use touch screen graphical user interface• User configurable load ports with removable magazines• Certified under the HP StorageWorks Enterprise Backup Solution (EBS)• Accepts HP Ultrium 460-FC (LTO2), Ultrium 960-FC (LTO3), or Ultrium 1840-FC (LTO4) tape drives• Factory and field rack configurations• 2,000,000 mean swaps between failure

Available configurationsYou can order the library in the following configurations.

Table 2 EML configurations

Configuration Illustra-tionHeightin “U”

Maximumslots

available

Config-urable loadport slots(in multiples

of 5)

Config-urable re-served slots

Numberof

possibletapedrives

71enl

1 base modulenl

field racked 1111512 71 0–5 0 1–4

103enl

1 base modulenl

factory racked

10964

12 103 0–5 0–9 1–4


Configuration Illustra-tionHeightin “U”

Maximumslots

available

Config-urable loadport slots(in multiples

of 5)

Config-urable re-served slots

Numberof

possibletapedrives

245enl

1 base modulenl

1 tape drive expansion modulenl

1 card cage expansion modulenl

factory racked10965

24 245 0–15 0–9 1–8

348enl

1 base modulenl

2 tape drive expansion modulesnl


factory racked10966

32 348 0–25 0–9 1–12

375enl

1 base modulenl



1 capacity expansion modulenl

factory racked 10966

32 375 0–25 0–9 1–8

442enl

1 base modulenl



factory racked10963

40 442 0–35 0–9 1–16

469enl

1 base modulenl



1 capacity expansion modulenl


40 469 0–35 0–9 1–12

505enl

1 base modulenl



2 capacity expansion modulesnl


40 505 0–35 0–9 1–8

Parts of the libraryThe following figures show the parts of a 469e library. See “Available configurations” on page 17.

18 Library overview

10967

1

2

3

3

5

4

6

7

7

7

8

9

10

11

10

7

7

7

7

7

7

7

7

7

11

11

1Reserved space. If your librarycontains LTO4 tape drives, thisspace contains the switch for theinternal network.

7 Viewing windows

2 Base module 8 Operator control panel (OCP)

3 Tape drive expansion module 9 5-Cartridge load port

4 Card cage expansion module 10 4U blank covers

5 Capacity expansion module 11 10-Cartridge load ports

6 Robotics unit

Figure 1 Front view of the library


10968

7

10

39

9

9

9

4

4

6

5

1112

12

12

12 11

14

13

13

8

1

2

10

10

10

1 Reserved space 8 Base module card cage (e2400-FC2Gb interface controller shown)

2 Switch for the internal network (inlibraries with LTO4 tape drives only) 9Tape drives (LTO3 tape drivesshown)

3 Base module 10 Cable management features

4 Tape drive expansion module 11 Fans

5 Card cage expansion module 12 Power supplies

6 Capacity expansion module 13 Power strips

7 Main power switch 14 Power distribution unit (PDU)

Figure 2 Rear view of the library

Base moduleThe 12U base module (see Figure 1 on page 19 and Figure 2 on page 20) resides at the top of thelibrary below the 2U reserved space or the switch for the internal network.

In the EML 71e, the base module contains a total of 71 LTO slots. Five slots within a load port areconfigurable as either import/export slots or storage slots. No reserved slots are available.

In all other EML configurations, the base module contains a total of 103 LTO slots. Five slots areconfigurable as either import/export slots or storage slots within a load port through the use of aremovable magazine. You can configure 9 slots as reserved. A common use for reserved slots is forholding cleaning cartridges. The number of usable permanent slots depends on whether it is the bottommodule in the library because the library floor is always attached to the bottom module and the floor

20 Library overview

limits the distance that the robot can travel. If the library floor is attached to the base module, the bottomtwo rows (containing 16 slots) cannot be used.

The robotics unit is located at the top of the base module. When fully retracted (or parked), the robotis fully contained within a 2U space. For safety reasons, the robot is parked before the center doorcan be opened.

Within the robot, a lift table assembly contains a motor, pulleys, and cables to move the table up anddown to a desired level in the library. The picker assembly moves front and back, and side-to-side alongthe table. A bar code scanner, attached to the bottom of the picker assembly, scans targets on rackcomponents for alignment, as well as bar code labels on tape cartridges, if they are present. The pickerhas fingers that remove and insert tape cartridges among storage slots, tape drives, or load ports.

gl01029

1

8

2

3

45

6

7

1 Robotics unit 5 Lift suspension cable

2 Lift-flex retraction handle 6 Table assembly

3 Ratchet tool 7 Lift pole

4 Robot picker 8 Lift-flex cable

Figure 3 Robotics unit

The base module has two windows on the front for viewing the robotic motion inside the library. A loadport door is located to the right front (see Figure 1 on page 19) where a 5-cartridge magazine can beloaded with tape cartridges for insertion into or removal from the library. The load ports are mechanicaldevices that enable you to import and export tape cartridges to and from the library through removablemagazines, or act as additional library storage slots. These two functions for a load port cannot bemixed; you must either designate an entire load port to be import/export slots or storage slots. The basemodule contains a load port capable of using one 5-cartridge magazine. An operator control panel(OCP) is located at the bottom front of the base module.

The base module contains an autoranging power supply (a redundant power supply is optional), cardcage, cable management features, and space for mounting up to four LTO-technology tape drives on theback.

The card cage in the base module (see Figure 4 on page 22) provides six cPCI slots for the following:


• Library robotics controller (see Figure 8 on page 25)—A single slot, 6U-wide cPCI board havingEthernet ports and an RS-232 port. One Ethernet port connects this controller to the InterfaceManager card.

• HP StorageWorks Interface Manager card (see Figure 9 on page 26)—A single slot, 4U-widecPCI board having six Ethernet ports. This board contains 128MB of dynamic random accessmemory (DRAM) plus a 256MB CompactFlash memory card, both in their own sockets. A2U-wide adapter panel next to the 4U-wide Interface Manager card allows it to fit in the lowest6U-wide card cage slot.

• Interface controller—A cPCI board, having two FC ports for connecting to the SAN, along withfour FC ports for connecting up to four HP LTO2 or LTO3 tape drives. LTO4 tape drives donot connect to the interface controller; instead, they connect directly to the SAN. The interfacecontroller is available in two speeds. The HP StorageWorks e2400-FC 2Gb interface controllerhas an FC speed of 2 Gbps, is 6U wide, and uses a single slot (see Figure 10 on page 27). TheHP StorageWorks e2400-FC 4Gb interface controller has an FC speed of 4 Gbps, is 4U wide,and uses two slots (see Figure 11 on page 27).

1 Base module card cage 4 Library robotics controller

2 Interface Manager card 5 Adapter panel

3Interface controller (HPStorageWorks e2400-FC 2Gbinterface controller shown)

LTO3 tape drives shown

Figure 4 Base module card cage

The cable management feature is a spool, mounted near the tape drives, that allows LAN and FC cablesto be dressed and routed away from hot plug or hot swap components.

Expansion modulesThree expansion modules are available to increase library capacity beyond that provided by the basemodule. These expansions modules are:

• Tape drive expansion module• Card cage expansion module• Capacity expansion module

22 Library overview

IMPORTANT:If you are adding expansion modules to an EML 71e, you must purchase a capacity upgrade licensefor Command View TL (part number AH063A). This license upgrades your base module from 71 slotsto 103 slots. You must also make sure that your rack has side panels and doors installed to complywith regulatory requirements.

Tape drive expansion moduleThe tape drive expansion module is an 8U chassis containing 94 LTO slots (84 permanent and 10configurable). The number of usable permanent slots depends on whether it is the bottom module inthe library because the library floor is always attached to the bottom module and the floor limits thedistance that the robot can travel. If the library floor is attached to the tape drive expansion module, thebottom row (containing seven slots) cannot be used.

The tape drive expansion module has three windows on the front for viewing the robotic motion inside thelibrary. To the right is a 10-cartridge configurable load port that holds two 5-cartridge magazines.

On the back, the module contains one primary power supply with a slot provided for another optionalredundant power supply. Up to four HP Ultrium tape drives can be installed in the tape drive expansionmodule. Cable management features are provided for cable routing and dressing.

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1 Viewing windows 4 Tape drives (LTO3 tape drives shown)

2 10-Cartridge load port 5 Cable management features

3 Power supplies (optional redundant powersupply shown)

Figure 5 Tape drive expansion module

Card cage expansion moduleThe card cage expansion module is a 4U chassis that contains 48 permanent LTO slots and space foradditional interface controllers. This module must be located directly below the top 8U tape driveexpansion module. The number of usable permanent slots depends on whether it is the bottom module inthe library because the library floor is always attached to the bottom module and the floor limits thedistance that the robot can travel. If the library floor is attached to the card cage expansion module, thelast two rows (containing 16 slots) cannot be used.

The front of the card cage expansion module has one window for viewing robotic motion inside thelibrary. On the back, six PCI card slots are available for additional interface controllers to expand the


library tape drive capacity. One interface controller is added for every four additional LTO2 or LTO3tape drives. LTO4 tape drives do not connect to an interface controller; instead, they connect directlyto the SAN. Two power supplies are located at the bottom of the card cage, and two cooling fansare on the right.

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1 Viewing window 4 Power supplies

2 4U blank cover 5 Fans

3 Card slots

Figure 6 Card cage expansion module

Capacity expansion moduleThe capacity expansion module is an 8U chassis containing 120 LTO slots (110 permanent and10 configurable). If the library floor is attached to the capacity expansion module, the bottom rowcontaining 10 slots is blocked and cannot be used. If the capacity expansion module is placed belowthe base module or a tape drive expansion module, six slots at the top of the back wall cannot be usedbecause the tape drives in the module above it prevent the robot from reaching these slots.

On the front of the capacity expansion module are three windows for viewing the robotic motion insidethe library. To the right is a 10-cartridge configurable load port that holds two 5-cartridge magazines.

On the back of the capacity expansion module are cable management features for cable routing anddressing.

24 Library overview

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2 10-Cartridge load port

Figure 7 Capacity expansion module

Controller cardsThis section explains the function of the three major cards that control the library. These cards are:• Library robotics controller• Interface Manager card• Interface controller

Library robotics controllerThe library robotics controller contains firmware to control the robot, communicate with the InterfaceManager card, manage the library servo and vision control, and monitor the door and load port sensorstatus.

Robot commands are sent from hosts in the SAN to an interface controller, which directs them over aninternal Ethernet network to the library robotics controller. The library robotics controller translates thesecommands into movements to be performed by the robot.

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FAULT STANDBY ACTIVE

1 2 3 4

1 Private Ethernet port (not used) 3 Reserved port (not used)

2 Public Ethernet port (connection toInterface Manager card) 4 CLI port (RS-232—HP services only)

Figure 8 Ports on the library robotics controller

HP StorageWorks Interface Manager cardThe HP StorageWorks Interface Manager card is an HP proprietary management card designed toconsolidate and simplify the management of multiple interface controllers installed in the library. It alsoprovides SAN-related diagnostics and management for library components, including the interfacecontrollers, tape drives, and robotics. The Interface Manager card, in conjunction with HP StorageWorks


Command View TL software, provides remote management of the library by using a serial, Telnet, orWeb-based graphical user interface (GUI).

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1 Cascade Ethernet port (connectionto library robotics controller) 4 Serial port

2 Private Ethernet ports to interfacecontrollers 5Auxiliary RJ-11 serial connector (notused)

3 Network Ethernet port (tomanagement station)

Figure 9 Ports on the HP StorageWorks Interface Manager card

The Interface Manager card communicates with the management station over the LAN. The managementstation is a Microsoft® Windows®-based PC (server) that hosts the Command View TL software. Ideally,the management station should have a static IP address, and be dedicated for use with the InterfaceManager card and Command View TL software.

Any client machine on the LAN can communicate with the Interface Manager card either through theGUI or through a command line interface (CLI). At a higher level, multiple libraries, each containing anInterface Manager card, can be connected to a single management station. Each Interface Managercard can communicate with only one management station, but the management station can communicatewith multiple Interface Manager cards.

After being configured, the Interface Manager card is used to configure the interface controllers basedon knowledge of the library and SAN. As robotics commands are received from the interface controllers,the Interface Manager card acts as a switch to relay these commands to the library robotics controller.The Interface Manager card contains on-board Flash memory to provide a persistent history of the libraryand storage network health.

Interface controllerThe interface controller is an HP proprietary card that provides FC connectivity for LTO2 and LTO3 tapedrives and robotics in the SAN. LTO4 tape drives do not connect to an interface controller; instead,they connect directly to the SAN. Libraries that contain only LTO4 tape drives still need one interfacecontroller which is used to direct commands to the robot. Commands, data, and status informationare transferred to and from this controller, from hosts, the robot, and the LTO2 and LTO3 tape drives.One interface controller can manage up to four LTO2 or LTO3 tape drives. The interface controller isavailable in two speeds: 2 Gbps and 4 Gbps.

Ports on the e2400-FC 2Gb interface controller

26 Library overview

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1 FC ports to LTO2 and LTO3 tapedrives 3Ethernet port (connection to InterfaceManager card)

2 FC ports to hosts 4 Serial port

Figure 10 Ports on the HP StorageWorks e2400-FC 2Gb interface controller

Ports on the e2400-FC 4Gb interface controller

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Figure 11 Ports on the HP StorageWorks e2400-FC 4Gb interface controller

Changing the master controllerOne interface controller is assigned by the Interface Manager card as the master controller. Only themaster controller is designated to send commands to the library robotics controller. If multiple interfacecontrollers are present, Command View TL software, through the Cabling View, can be used to determinewhich one is acting as the master. Changing the master controller requires a service-level password andcommand using the CLI (Telnet or serial). The commands are:

SERVICE L&TTPASSWORDSET IPCONNECTION INTERFACE MASTER X

where L&TTPASSWORD is the Library and Tape Tools (L&TT) password obtained from the web sitehttp://www.hp.com/support/tapetools and X is the interface controller number. You can find theinterface controller number by using the SHOW INTERFACE INFO ALL CLI command.

Whenever the master controller is replaced in the library, the following manual service steps arenecessary:

1. Remove all partitions.

2. Remove all host maps.

3. Log in to the CLI and obtain service-level access.

4. Use the SET IPCONNECTION INTERFACE MASTER X command to make a particular interfacecontroller the master. Currently, the Interface Manager card does not automatically fail over aninterface controller, even if the previous master interface controller is missing.

5. Reconfigure maps and partitions.


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Functional descriptionThe library receives commands and data throughout the SAN from hosts running applications fromapproved independent software vendors (ISVs). Host bus adapters (HBAs) in servers send this traffic overFC links, usually through FC switches. For LTO4 tape drives, the traffic goes directly to the tape drive;but for LTO2 and LTO3 tape drives, the traffic first goes through an interface controller. One interfacecontroller can connect up to four LTO2 or LTO3 tape drives. For all libraries, regardless of whether theycontain LTO2 and LTO3 or LTO4 tape drives, at least one interface controller is required to pass tapecartridge changer (robotics) commands to the Interface Manager card over a private network. TheInterface Manager card passes these SCSI commands on to the library robotics controller over the privatenetwork, taking advantage of the error handling and retry capabilities of TCP/IP.

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1 Hosts 8 OCP

2 FC switch (SAN) 9 Serial connection

3 Interface controller 10 Telnet connection

4 Interface Manager card 11 Management station

5 LTO3 tape drives 12 Library boundary

6 Library robotics controller 13 LTO4 tape drives

7 Robot 14 Switch for the internalnetwork

Figure 12 Library network

In addition to receiving traffic from the interface controllers, the Interface Manager card receivescommand and diagnostic requests over an Ethernet connection from three other possible sources. Themajority of requests come from a management station where Command View TL software resides. Theother two sources are through a Telnet session or a serial interface. The Interface Manager card works inthe background to manage library functions. It configures the interface controllers to direct commandsfrom host systems to the appropriate LTO2 or LTO3 tape drive or to the library robotics controller.

The library robotics controller receives commands over an internal private network and from the OCP.It manages robotics movement, monitors the door and load port sensor status, and stores libraryinformation in volatile memory.

28 Library overview

Load ports and magazinesThe load ports are mechanical devices on the front of the library that enable you to import and exporttape cartridges to and from the library through removable magazines, or act as additional librarystorage slots. These two functions for a load port cannot be mixed; you must either designate an entireload port to be import/export slots or storage slots. The base module contains a load port capable ofusing one 5-cartridge magazine. The 8U expansion modules contain load ports capable of using two5-cartridge magazines each.

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Figure 13 Library load ports on 40U configuration

Tape drivesThe Ultrium tape drive is a high performance streaming tape drive that uses LTO technology. The librarycan use Ultrium 460 (LTO 2), Ultrium 960 (LTO 3), and Ultrium 1840 (LTO4) tape drives.

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Figure 14 LTO tape drives

The Ultrium 960 and Ultrium 1840 include support for both rewriteable and Write-Once, Read-Many(WORM) tape cartridges. WORM tape cartridges provide an enhanced level of data securityagainst alteration of data because you cannot erase or overwrite them. To check whether yourbackup or archive software application supports WORM tape cartridges, see the following web site:http://www.hp.com/go/connect.

For optimum performance, always use a tape cartridge that matches the specifications of your tape drive.Table 3 on page 30 shows tape drive compatibility and tape capacity. You can find other comparisonsbetween the Ultrium tape drives in Table 32 on page 105.


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Table 3 Ultrium compatibility

Tape drive 200 GB1 400 GB1 800 GB1 WORM 800GB1

1600 GB1 WORM1600 GB1

Ultrium 460(LTO2) Read/write Optimum

Notsupported

Notsupported

Notsupported

Notsupported

Ultrium 960(LTO3) Read only Read/write Optimum Optimum

Notsupported

Notsupported

Ultrium1840 (LTO4)

Notsupported Read/write Read/write Read/write Optimum Optimum

1Values assume a 2:1 compression ratio

Tape cartridges and cleaning cartridges are specifically formatted for use with Ultrium drives. To orderUltrium tape cartridges, see Appendix C.

Switch for the internal networkCAUTION:Do not connect this switch to your local LAN. It is for internal library use only. Connecting this switch tothe LAN could cause library components to perform incorrectly or report failures.

The 24-port Ethernet switch provides a private management network to connect the Interface Managercard to the LTO4 tape drives. You must install one switch in each library that contains LTO4 tape drives.This switch is a store-and-forward device that offers low latency for high-speed networking.

The EML library uses a ProCurve Switch 1700-24. This switch has 22 auto-sensing 10/100Base-TX RJ-45ports and two dual-personality ports (ports 23 and 24). Because the RJ-45 ports support automaticMDI/MDI-X operation, you can use straight-through cables for all network connections.

Dual-personality ports use either the 10/100/1000Base-T RJ-45 connector, or a supported ProCurvemini-GBIC for fiber-optic connections. By default, the RJ-45 connectors are enabled.

The features of the Procurve Switch 1700-24 include the following.

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Figure 15 Ports on the switch for the internal network

1 10/100Base-TX RJ-45 ports

2 Dual-personality ports

30 Library overview

Operator control panelThe OCP displays library status information and allows you to access the library menus with a touchscreen. Use these menus to view and change the library settings, move tape cartridges, obtain statusinformation, or run diagnostic tests. Functions provided by the OCP are:

• Robotic and tape drive firmware revision reporting• Library configuration• Library and tape drive serial number reporting• Critical component status report• Critical component failure notification• Ability to move tapes to and from any location• Ability to configure bar code label length and justification reporting to the front panel and to

the host• Access to error information• Adjust screen contrast

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3

Figure 16 Location of the OCP

NumberingAll of the tape cartridge slots and tape drives in a library are numbered with a coordinate system.You might see these numbers in your application software or in error or diagnostic messages. Errormessages often include a slot location in the format MRC x,y,z. This identifies a module (x), row(y), and column (z) location.

Each module has a different number of available slots, but a common numbering scheme for identifyingthe slot location.

The library numbers the LTO slots using the following scheme:


• In general, the library numbers the slots one module at a time, starting with the top module.For slot numbering purposes, the 12U base module is considered to be two modules: an 8Ubase module and a 4U base module.

• Within each module, column numbering starts with 1 at the left column as viewed from thefront of the library.

• Within each module, row numbering starts with 1 at the top row.• Any reserved slots, located in the first column of the 8U base module, and taking up as many as

nine slots, are not included in the numbering scheme. A common use for reserved slots is forholding cleaning cartridges.

NOTE:Reserved slots are not available on the EML 71e.

• If the load port slots are configured as import/export slots, they are skipped and not countedin the numbering of storage slots. If the load port slots are instead configured as storage slots,they are counted in the numbering scheme.

NOTE:Reconfiguring the load port slots for either import/export or storage changes the slot numberingin any lower modules the next time you perform an inventory.

• Some slots are not available in the bottom module in the library because the floor limits thedistance that the robot can travel.

CAUTION:Never operate the library with the floor removed. The robot can be damaged.

The slot numberings for the various modules are shown on the following pages:

• Base module of the EML 71e (Figure 17 on page 33)• Base module of all other configurations (Figure 18 on page 34)• Tape drive expansion module (Figure 19 on page 35)• Card cage expansion module (Figure 20 on page 36)• Capacity expansion module (Figure 21 on page 37)

32 Library overview

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5 Tape drives 11 4U base module

6 Expansion identification label 12 Tape drive numbering

Figure 17 Slot numbering in the base module for the EML 71e


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4 Software demarcation between upper and lower modules forslot counting purposes 11 Load port slots

5 Slots available for data cartridges 12 8U base module

6 Slots unavailable for use when the library floor is installed inthis module 13 4U base module

7 Tape drives 14 Tape drive numbering

Figure 18 Slot numbering in the base module for all other EML configurations

34 Library overview

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5 Tape drives

Figure 19 Slot numbering in the tape drive expansion module


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Figure 20 Slot numbering in the card cage expansion module

36 Library overview

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4 Slots unavailable for use when a base module or tape driveexpansion module is above this module

Figure 21 Slot numbering in the capacity expansion module

HP StorageWorks Command View TLCommand View TL provides a browser-based GUI for remote management and monitoring of the InterfaceManager card through a LAN. Command View TL is the preferred method for controlling the InterfaceManager card. In conjunction with the Interface Manager card, Command View TL provides the following:

• Configuration and management of the Interface Manager card and FC interface controllers• Management of the entire library system• Hardware inventory and identity information• Status information for connected hardware• Error reporting and comprehensive error logs• Firmware management• License management

Command View TL is installed on a management station and communicates with the Interface Managercard through the LAN. The management station processes information from the Interface Manager cardand serves up the Command View TL GUI. You can access Command View TL from the managementstation directly, or through any client on the LAN using a browser-based GUI. Multiple Command View TLclients can be simultaneously open across the LAN, and multiple libraries can be managed through theCommand View TL software.

See the Command View TL documentation at http://www.hp.com/support/cvtl for prerequisites,installation, and operating instructions.


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IMPORTANT:If you are upgrading an EML 71e, you must purchase a capacity upgrade license for Command View TL(part number AH063A). This license upgrades your base module from 71 slots to 103 slots.

HP StorageWorks Library and Tape ToolsHP StorageWorks Library and Tape Tools (L&TT) is a collection of storage hardware management anddiagnostic tools assembled into a single, convenient program. L&TT offers a GUI or command screeninterface (CSI), allowing you to perform the following functions with the library:

• Installation check—Guides you through a basic installation check of the library. The softwarehelps you choose an appropriate HBA, making sure that the device is detected by the system, andverifying key device functionality.

• Device identification—Identifies the storage products connected to the system, along with keyinformation on product configuration and status.

• Troubleshooting tests—Provides various tests to verify product functionality or to isolate productissues. Tests include device self-tests, read/write tests on tape drives, exerciser tests for autoloadersand libraries, and specific device utilities.

• Support ticket generation—If you experience a problem with a storage product, L&TT cangenerate a support ticket that includes essential information for troubleshooting the problem.

• Automatic notification of Web updates—If a connection to the Internet is present and Webupdates are enabled in the tool preferences, L&TT automatically informs you of the followingupdates, if available, each time the program is started:• New versions of L&TT• New firmware files for connected devices• New device-specific functionality (such as new or updated tests) for connected devices

For more information on L&TT, go to the web site http://www.hp.com/support/tapetools.

38 Library overview

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2 Using the library

This chapter describes operating procedures for the library.

Powering on the library1. Close the center door of the library and turn the center-door knob one-quarter turn clockwise to lock it.

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Figure 22 Closing the center door

2. At the back of the library, press the library main power switch to the I (On) position.


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Figure 23 Library main power switch control

NOTE:The following step applies only when the library is powered on for the first time or when anew interface controller is installed. This step is necessary to put the interface controllerinto managed mode.

3. If this is the first time the library has been powered on after delivery, or if a new interface controllerwas installed, configure the interface controller so that it is recognized by the Interface Managercard. Do one of the following:

• If your library has an e2400-FC 2Gb interface controller, wait approximately two minutes,and turn off the main power switch. Wait several seconds and then turn on the powerswitch again.

• If your library has an e2400-FC 4Gb interface controller, reset the interface controller twice.To reset the interface controller, insert a paper clip into the reset hole. After resetting theinterface controller, wait three minutes, then reset it again.

NOTE:A 71e library requires approximately 15 minutes to initialize. All other library modelsrequire up to an hour to initialize and do an inventory. Nothing displays on the OCP forthe first few minutes of this process.

Powering off the library1. Use your backup software to stop all library activity and make sure the picker is empty.

2. On the OCP, select the Operations > Unlock Door command to park the robot.

3. After the robot is parked, press the main power switch (Figure 23 on page 40) to the O (Off) position.

40 Using the library

Center-door interlockThe center door on the front of the library cannot be opened until a password-protected command tounlock the center door is selected on the OCP. This command parks the robot, and actuates a lever thatallows you to open the center door. Even if the unit is powered off, the robot must be parked beforeyou can open the center door. If the robot is not parked prior to removing power, you cannot readilyopen the center door.

Doing an inventoryThe library does an inventory at three different times:

• When you turn on the power to the library• When you reboot the library (Operations > Reboot Library)• When you open and close the center door of the library (Operations > Unlock Door)

During the inventory:

• The library robotics controller applies voltage to the motors (picker, reach, wrist, and lift drive) toobtain each motor’s range of motion.

• The range of motion of the robot is tested.• The targets and labels are read for calibration purposes.• The bar code scanner looks at each slot to see if it contains a tape. The library robotics controller

stores this information.You must configure the library to use or not use bar code labels (Configuration > LibraryConfiguration > Configure Inventory Mode). If bar code labels are not used, the inventory timemay take as long as an hour, and a tape cartridge in a slot is only known to the library asbeing full.

Attaching bar code labels to tape cartridgesAttaching bar code labels enables the library and application software to identify the tape cartridgequickly, thereby speeding up inventory time. When a bar code label is not used, the library simplydesignates that tape slot as being full. Even though the library functions without bar code labels, HPrecommends that you use them on your tape cartridges. Your host software can use bar code labels totrack the following information:

• Date of format or initialization• Media pool of tape• Data residing on the tape• Age of the backup• Errors encountered while using the tape (to determine if the tape is faulty)

CAUTION:Handle tape cartridges with care. Do not drop or mishandle them, or place them near sources ofelectromagnetic interference. Rough handling can damage the tape cartridge making it unusable andpotentially hazardous to the tape drives.


CAUTION:The misuse and misunderstanding of bar code technology can result in backup and restore failures.To ensure that your bar codes meet HP’s quality standards, always purchase them from an approvedsupplier and never print bar code labels yourself. For more information, see the order form providedwith the library, as well as the Bar Code Label Requirements, Compatibility and Usage white paperavailable from http://www.hp.com/support.

NOTE:For information on ordering tape cartridges and bar code labels, see Appendix C.

Ultrium tape cartridges have a recessed area located on the face of the tape cartridge next to thewrite-protect switch. Use this area for attaching the adhesive-backed bar code label. Only apply labelsonto the tape cartridge in this designated area. For successful operation of your tape library, place thebar code label entirely within the recessed area, making sure that no part of the label extends outside.

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Figure 24 Proper bar code label placement

Orient the bar code label as shown in the following figure, with the alphanumeric portion facing thehub side of the tape cartridge (LTO2) or numeric portion away from the hub (LTO3 and LTO4). Neverapply multiple labels onto a tape cartridge, because extra labels can cause the tape cartridge to jaminside a tape drive.

Always use the proper bar code labels for your tape drive technology. An L2 (Ultrium 460), L3 (Ultrium960), or L4 (Ultrium 1840) identifier is located at the end of the 8-character HP Ultrium bar code labelson data cartridges. The universal LTO cleaning cartridges have a CLN and L1 identifier on the label.


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0 0 0 2 2 0 L3

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Figure 25 Attaching an Ultrium bar code label

Setting the write-protect switchEach tape cartridge has a sliding write-protect switch. This switch determines whether new data canbe written to the tape cartridge (write-enabled) or whether data on the tape cartridge is protectedfrom being erased or overwritten (write-protected).

By moving the switch to the left, the tape cartridge is write-enabled. By moving the switch to the right,the tape cartridge is write-protected.

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Figure 26 Write-protecting HP Ultrium tape cartridges

Inserting tape cartridges into the load portInserting tapes through the center door of the library should only be done when bulk loading. At all othertimes, load tape cartridges into the library through the load port. Not using the load port stops all roboticactivity and tape movement, and requires a complete library inventory before operations can resume.When using the load port, tape cartridges are inserted into 5-cartridge magazines, which are placedinto either the 5-cartridge load port or a 10-cartridge load port. To use a load port:

1. Attach a bar code label to each tape cartridge (see“Attaching bar code labels to tape cartridges” on page 41).

2. Write-protect or write-enable each tape cartridge as desired (see“Setting the write-protect switch” on page 43).

3. On the OCP, select the Operations > Unlock Load Ports command. All load port doors open.

4. Grab the handle on the magazine and pull it out of the library.


CAUTION:Guard plates prevent access to the inside of the library when a load port magazine isremoved. These doors will move back out of the way when a magazine is reinserted. Youshould not attempt to otherwise move these guards, nor gain access to the library throughthe load ports.

5. Insert the tape cartridges into any available slots in the magazine.

CAUTION:Excessive force when inserting a magazine can cause a tape cartridge to unseat andextend into the path of the robot.

6. Align the magazine with the track on the load port door and gently slide the magazine through thespring door and fully into the load port.

7. Close the load port door.

8. After all load port doors are closed, the library does an inventory of the load ports.

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Figure 27 Inserting a magazine into the load port

Using the OCPThe OCP is an LCD screen located on the front of the library that is operated by touch. The icons, text,and tabs on the OCP allow you to obtain information about the library, execute library commands, andtest library functions.

OCP iconsThe following table displays icons that can appear on the OCP.


Table 4 OCP icons

Icon Description

Critical error—A component failure has made the library inoperable.

Warning—A component failure has degraded library activity, but the libraryis still operable.

Ready—The library is online and ready for operation.

Thumbtack out—The screen is eligible to be selected for display after aperiod of inactivity.

Thumbtack in—The screen has been selected for display after a period ofinactivity. Only one screen at a time can be thumbtacked.

Item selection—The item can be selected from a menu list.

Password required—A password is required to access this feature.

Password entered—The correct password has been entered. The commandis available.

Home screenThe first screen displayed after library initialization is the Home screen. After the library status isdetermined (ready, warning, or error), that status is displayed on the Home screen, and you can touchthe screen to access other functional and operational screens.

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Figure 28 Home screen

OCP tabs and status barAfter touching the Home screen, the menu screen appears. All menu screens contain a status bar to theleft of an HP logo, two rows of tabs, and an area for detailed screen information in the center.


Figure 29 Menu screen

The status bar is a quick indicator of library health. The bar is green when the library is functioningnormally, yellow during a warning condition, and red during an error condition. Touching the status bartakes you to the Health Summary screen.

The detailed functions of the four top-level menu tabs (Status, Configuration, Operations, and Support)are discussed later. Selecting any of these four tabs takes you to menu items under that screen category.

Five navigation tabs can be displayed at the bottom of the screen. The thumbtacked (in or out) tab wasdiscussed in “OCP tabs and status bar” on page 45. The remaining tabs are:

• Help—Displays help text for features appearing on that screen.• Page Up—Scrolls text to a previous page when text is longer than a page in size.• Page Down—Scrolls text to the following page when text is longer than a page in size.• Back—Moves you one level up in the menu tree. All screens except the Home, test status, error

message, and keypad screens have this tab at the lower, right corner. Returning to the Homescreen removes all password privileges previously granted through the OCP.

TimeoutsThe library enters a timeout state after five minutes of inactivity. In this state:

• The OCP backlight turns off.• Password privileges are removed on all screens granted access.• The OCP returns to either the Home screen or a thumbtacked screen, if one is designated. If a

thumbtacked screen consists of more than one page, the pages cycle every five seconds.

Touching a screen in a timeout state turns on the backlight. Subsequent touches after the backlight islit perform the requested command.

The following are special timeout cases:

• When a service password is entered, the length of time to enter a timeout state changes from 5minutes to 30 minutes. If the OCP is touched during the 30-minute period, the library reverts toa normal 5-minute period before a timeout.

• If a warning condition occurs while the library is timed-out, the backlight comes on for 30 minutes.If the OCP is touched during this 30-minute period, the library reverts to a normal 5-minute periodbefore a timeout. Otherwise, the

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