emma clancy ceo certsure llp - spacesthespaces.org.uk/wp-content/uploads/2016/05/emma-clancy... ·...
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Emma Clancy
CEO Certsure LLP
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Agenda
• Introduce Certsure
• Introduce the Register
• Changes to Part P
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Bit about me
• HR professional
• Consumer advocate
• CEO Ascertiva &
Certsure
• Member BRAC
• Board member
– TrustMark
– ABCB
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Our Journey’s start ..
“Courage is what it takes to stand up and
speak; courage is also what it takes to sit
down and listen.”
Winston Churchill
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By listening we learnt
• Six years of very challenging conditions
• Too many voices to government
• Consumer confusion
• Opportunity for a common voice and goals
• New opportunities in environmental technologies
• Quality, diversification and skills are the key to survival
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Our response
We are forged from
a unique industry
alliance
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Who are we?
• We are a nationwide team of 318
committed colleagues
• Serving 34,000 customers
• Close to 6,000 new customers this year
• The leading certification services
body in the B&ES Sector
• Times 100 Best Company
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• Our turnover is £30m
• Our budget is £1.67m (before set up costs approx
£900k)
• Green Deal market leader
• 80% of electrical certification market
• Our biggest customer is British Gas and one of the
smallest is Bob Luton Electrical
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Raising the Standard:
No. 1 in our chosen fields
80% of all electrical contractors are
registered with us
We are proud to serve:
• 17,359 – NICEIC Approved Contractors
• 16,658 Part P Registrants:
(NICEIC 9,123 & ELECSA 7,535)
• 2,170 MCS Registrants
(NICEIC 1,638 & ELECSA 532)
• 308 Green Deal registrants
• We will recruit 6,000 new customer this year
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Raising the Standard:
We serve the sector through our core competence:
• Electrical
• Gas
• Renewable Energy
• Oil Industry
• Water Industry
• Plumbing
• Heating & Ventilation
• Energy Efficiency
• Hazardous areas
• Insulation and more
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Raising the Standard:
We serve the sector with industry leading certification:
• Approved Contractor Scheme
• Domestic Installer Scheme
• MCS
• Green Deal
• ACS Gas Competence Approval
• ISO 9001
• ISO14001
• OHSAS 18001
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Valued Partners:
Working with specifers to support our customers:
• £18-20M annual budget on electrical works
• Manage 55,000 properties
• Saving over £700,000 in 2010
• Reduced number of emergency call-outs
• Reduced unnecessary work
• Increased safety
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International Development:
Enesa: Established in January 2012
Respected electrical inspection body in India
Expanding into energy management services
Key accounts and locations secured
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The value of certification
for businesses
• 90% of those with certification believe their company
is fit to survive the recession
• 46% of those without certification don’t think their
company will survive
• 85% say their accreditation helps them stand out
from the crowd
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The value of certification
for specifiers
• Confidence
• Demonstrate compliance
• UKAS accreditation
• Guarantees
• A third party to help
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