emot intl_indu

8/3/2019 Emot Intl_indu

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Anyone can be angry

Anyone can be angry

that is easy.that is easy.

But to be angry with the right person,But to be angry with the right person,

to the right degree,to the right degree,

at the right time,at the right time,

for the right purpose,for the right purpose,

and in the right wayand in the right way--

that is not easythat is not easy

AristotleAristotle


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We hire attitudes and train for skills We hire attitudes and train for skills

Rising stars flamed out not because they lacked Rising stars flamed out not because they lackedtechnical abilities, but because of interpersonaltechnical abilities, but because of interpersonalflawsflaws

Intelligence gets you hired; relationships get you a

Intelligence gets you hired; relationships get you apromotionpromotion

Primary causes of executive derailment: difficulty in Primary causes of executive derailment: difficulty inhandling change, not working well in team & poorhandling change, not working well in team & poor

interpersonal relationsinterpersonal relations

CEOs may have been hired for their skills, but get CEOs may have been hired for their skills, but getfired for their personalities (India inc gives CEOsfired for their personalities (India inc gives CEOssome coaching (ET Dec. 06)some coaching (ET Dec. 06)


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IntelligenceIntelligence

Logical Intelligence (IQ)Logical Intelligence (IQ)

Linguistic IntelligenceLinguistic Intelligence

Musical IntelligenceMusical Intelligence

Spatial IntelligenceSpatial Intelligence

Interpersonal Intelligence (EQ)Interpersonal Intelligence (EQ)


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Emotional IntelligenceEmotional Intelligence

Emotions are powerfulEmotions are powerful

Emotional literacy is key to personal powerEmotional literacy is key to personal power

EIEI1.1. Ability to understand your emotionsAbility to understand your emotions -- what causeswhat causes

them & how strong they arethem & how strong they are

2. Ability to express feelings, when & where to express2. Ability to express feelings, when & where to express& how they effect others& how they effect others

3. Ability to listen to others & empathize with their3. Ability to listen to others & empathize with theiremotionsemotions


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The Indian PerspectiveEmotional intelligence is the ability of an

individual to appropriately and successfully

respond to a vast variety ofemotional inputs beingelicited from inner self and immediateenvironment. Emotional intelligence constitutesthree psychological dimensions such as emotionalcompetency, emotional maturity and emotionalsensitivity, which motivate an individual torecognize truthfully, interpret honestly and handletactfully the dynamics of human behaviour .


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Emotional Intelligence is the capacity

for recognizing our own feelings and those

of others, for motivating ourselves, and formanaging emotions well in ourselves and

in our relationships. Emotional

intelligence describes abilities distinct

from, but complementary to, academicintelligence. Daniel Goleman (1998)


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IQ v/s EQ

(Intelligence Quotient v/s Emotional

Quotient)

The research shows that IQ can help you to

be successful to the extent of20 percent

only in life. The rest of80 percent successdepends on your EQ


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Four Competencies of EmotionalFour Competencies of EmotionalIntelligenceIntelligence

Drive to achieve resultsDrive to achieve results

Ability to take initiativeAbility to take initiativeSkills in collaboration & buildingSkills in collaboration & building

relationshipsrelationships

Ability to lead teamsAbility to lead teams


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LeadershipLeadership

Success of Leaders is dependent on how theydo something

Whether they are upbeat, enthusiastic &move us or whether they are negative,passive, aggressive & take away ourenthusiasm or cause distress


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Where to StartWhere to Start

Simple acts of mutual acceptanceSimple acts of mutual acceptanceGiving strokesGiving strokes

Acknowledging strokesAcknowledging strokes

Giving strokes to selfGiving strokes to self

Pay attention to own & others feelingsPay attention to own & others feelings

Take responsibility for own emotions &Take responsibility for own emotions &behaviorbehaviorAdmit mistakes, accept apologiesAdmit mistakes, accept apologies

Make amends in relationships by discussing themMake amends in relationships by discussing them


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Managing SuperiorManaging Superior

Try to understand superior from his perspectiveTry to understand superior from his perspective

Dont hide important informationDont hide important information

Dont give message of being an outDont give message of being an out-- group membergroup member

Dont be a rebel without a causeDont be a rebel without a cause

Help superior succeedHelp superior succeed

Dont expect the superior to be perfectDont expect the superior to be perfect


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Managing SuperiorManaging Superior contd.contd.

Dont surprise your superiorDont surprise your superior

Dont sound like a complainerDont sound like a complainer

Appreciate sensiblyAppreciate sensibly

Appear cool under pressureAppear cool under pressure

There is virtually no limit of praise one canThere is virtually no limit of praise one canswallow, provided that a spoonful ofswallow, provided that a spoonful ofcredibility is addedcredibility is added

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