emotional intelligence. (1)
TRANSCRIPT
A presentation by
Homtapwa Wonosikou
Emotional intelligenceIs an act of knowing, understanding and responding to emotions, overcoming stress in the moment, being aware of how your words and actions affect others
What constitutes E.I.Self
awareness
Self manageme
nt
EmpathyRelationshi
p manageme
nt
Effective communica
tionEmotional intelligence
Self awareness
Self Awareness is having a clear perception of your personality, including strengths, weaknesses, thoughts, beliefs, motivation, and emotions.
Self management
Also known as discipline. This involves controlling or redirecting our disruptive emotions and adapting to changing circumstances in order to keep moving in a positive direction.
EmpathyEmpathy is the ability to put yourself in someone else's shoes and understand how they may feel or react to a certain situation.
Relationship management
• You can't make deep connections with others if you're distracted.
• Building and
maintaining healthy and productive relationships is essential.
Effective communication
7% what we say
93% our tone and
body language
Effective communicati
on
Good communication results in alignment and a shared sense of purpose
ConclusionEmotional intelligence is a powerful tool for attaining common goals, improving critical work relationships, and creating a healthy, productive workplace and organizational culture
Thank you, and don’t you ever forget