empathic customer connection with vr & salesforce
TRANSCRIPT
Emphatic customer connectionswith VR & Salesforce
Philippe Ozil Developer Evangelist, Salesforce
Agenda
Eliminating Some Misconceptions
Development Tools & Skills
Force.com Integration
A Real Use Case
Closing Words
It’s not for business, it’s for gaming
It costs a fortune (hardware & software)
VR development = dark magic / PhD
Common Misconceptions About VR
Lot of competition for entertainment headsets
Access to consumer market is driving costs down
Deloitte Global prediction for 2016:
VR hits $1B
2.5 million VR headsets sold
Digi-Capital prediction for 2020:
AR/VR could hit $150B revenue
VR Market – What Lies Ahead
Exploring remote/dangerous areas
Training/simulation that involves expensive/rare hardware
Marketing journeys
VR Business Use Cases
No, it could cost you as little as 3£
Two main categories:
• Low cost, mobile solution: 3 – 100£
• High end, desktop solution: 3000£ and more
Expensive Hardware?
Game development engine: Unity 3D or Unreal engine
Why Unity 3D:
• free personal edition
• multi platform
• solid documentation & tutorial
• large and dynamic community
• asset store including VR content
• “standard” VR SDK
VR Development Tools
Creativity & patience
Ability to visualize 3D spaces
Mathematics
Programming (C# or JS)
3D Modeling
VR Development Skills
Force.com Integration
ConnectedApplication
Salesforce Unity C# SDK
OAuth 2.0
REST
Provides basic tooling to access Force.com APIs
• OAuth authentication
• Salesforce records CRUD operations
• Apex remote methods calls
• Chatter feed interactions
• Approval process interactions
Salesforce Unity C# SDK
The Salesforce Lightning App
VR can be used for business purposes, be creative!
VR is accessible
Go try it out!
Closing Words
Unity 3D unity3d.com
Trailhead VR Project Build a 3D Virtual Reality App
Salesforce Unity SDK github.com/pozil/salesforce-unity-sdk
Resources
Thank YouRemember to tell us what you think in the event survey www.LondonsCalling.net/survey
Philippe Ozil Developer Evangelist, Salesforce