empathy map
TRANSCRIPT
New graduate Age Moved into 1st
HEAR Work to live, never the other SEE
SAY & DO?
PAIN GAIN
Let’s go
Let’s get
Let’s play
THINK / FEELHow can I afford rent?Why does this job pay so little?
Should I go to grad school?
Concerts
Work BehaviorAppearance
• Music at bars, venues• Streams concerts @ home• Posters and band t-shirts
• Kids, kids and more kids• Her stingy boss• Friend’s careers on
Attitude