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Numerous recent studies illustrate the mounting rates of employee fatigue in the workplace. In three consecutive WorkForce Software / Workforce Management surveys, more than 80% of all HR professionals indicated that fatigue is a larger problem than in years past. From reductions in staff without commensurate reductions in workload to general anxiety over the economy, workers in virtually every industry are showing signs of wear. As a result, many organisations are waking up to the fact that “doing more with less” is ultimately an unsustainable model. Fatigue management has historically been perceived as a practice which needs to be adopted by organisations operating in ‘high-risk’ industries, such as transportation, healthcare, petrochemical and other similar professions. However, the risks and costs associated with employee fatigue can have a material impact on virtually any business. In order to minimise the risk for your employees and your organisation, you need to proactively identify, monitor and manage those work patterns and conditions which create fatigue. WorkForce Software’s EmpCenter® Fatigue Management (FM) was designed from the ground-up to accommodate these critical needs. EmpCenter® FM is a comprehensive system that monitors employee work hours, verifies eligibility to work and to perform specific tasks and, most importantly, proactively alerts managers, supervisors or HR personnel before a potentially fatigued employee can be scheduled for an open shift. A proven solution, EmpCenter® FM is currently in use by nearly 70% of all nuclear power plants in the United States, in addition to diverse organisations in other industries. Identifying Sources of Fatigue At WorkForce Software, we begin with the fundamental understanding that, despite similarities you may share with peers in your industry, your organisation is unique. The policies, processes and workforce you employ combine to form a distinctive environment, so our partnership begins with helping you to identify the potential sources for fatigue within your organisation. Through a complete audit and review process, we work with you to examine shift patterns, review job types and explore specific tasks in an effort to identify underlying sources of fatigue. Once determined, that information forms the basis of employee “fitness for duty” calculations that EmpCenter® FM will automatically monitor and enforce across your organisation. EmpCenter ® Fatigue Management

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Page 1: EmpCenter Fatigue Managementdocs.media.bitpipe.com/io_12x/io_121747/item... · Fatigue management has historically been perceived as a practice which needs to be adopted by organisations

Numerous recent studies illustrate the mounting rates of employee fatigue in the workplace. In three consecutive WorkForce Software / Workforce Management surveys, more than 80% of all HR professionals indicated that fatigue is a larger problem than in years past. From reductions in sta� without commensurate reductions in workload to general anxiety over the economy, workers in virtually every industry are showing signs of wear. As a result, many organisations are waking up to the fact that “doing more with less” is ultimately an unsustainable model.

Fatigue management has historically been perceived as a practice which needs to be adopted by organisations operating in ‘high-risk’ industries, such as transportation, healthcare, petrochemical and other similar professions. However, the risks and costs associated with employee fatigue can have a material impact on virtually any business.

In order to minimise the risk for your employees and your organisation, you need to proactively identify, monitor and manage those work patterns and conditions which create fatigue. WorkForce Software’s EmpCenter® Fatigue Management (FM) was designed from the ground-up to accommodate these critical needs.

EmpCenter® FM is a comprehensive system that monitors employee work hours, veri� es eligibility to work and to perform speci� c tasks and, most importantly, proactively alerts managers, supervisors or HR personnel before a potentially fatigued employee can be scheduled for an open shift. A proven solution, EmpCenter® FM is currently in use by nearly 70% of all nuclear power plants in the United States, in addition to diverse organisations in other industries.

Identifying Sources of Fatigue At WorkForce Software, we begin with the fundamental understanding that, despite similarities you may share with peers in your industry, your organisation is unique. The policies, processes and workforce you employ combine to form a distinctive environment, so our partnership begins with helping you to identify the potential sources for fatigue within your organisation.

Through a complete audit and review process, we work with you to examine shift patterns, review job types and explore speci� c tasks in an e� ort to identify underlying sources of fatigue. Once determined, that information forms the basis of employee “� tness for duty” calculations that EmpCenter® FM will automatically monitor and enforce across your organisation.

EmpCenter® Fatigue Management

Page 2: EmpCenter Fatigue Managementdocs.media.bitpipe.com/io_12x/io_121747/item... · Fatigue management has historically been perceived as a practice which needs to be adopted by organisations

Time & Attendance • Scheduling • Absence & Leave • Labour Analytics • Fatigue Management

WorkForce SoftwareGlobal Workforce Management

Atrium Court, The Ring, Bracknell, Berkshire, RG12 1BW, United Kingdom+44 (0) 1344 393 330 | workforcesoftware.com | [email protected]

EMPCENTER® FATIGUE MANAGEMENT

Monitoring & Managing FatigueEmpCenter® FM leverages employee time and labour data—sourced from either an external workforce management system or from EmpCenter® Time & Attendance—to track hours worked, tasks performed, breaks taken, time-o� scheduled and virtually any other parameter that is critical within your work environment. Then, by comparing that information against your pre-con� gured “� tness-for-duty” pro� les, EmpCenter® FM identi� es and � ags employees who are at risk of becoming fatigued, and alerts managers of any necessary schedule or sta� ng changes.

This ‘fatigued’ classi� cation can be based upon any condition—or combination of conditions—you de� ne. Working too many consecutive 3rd shift schedules, being assigned to dangerous or highly-repetitive tasks without adequate periods of rest or even failing to take paid time o� (PTO) on a regular basis can all be factors which lead to fatigue. If your industry or organisation already has documented fatigue risk management systems in place, those parameters can be quickly and easily con� gured within EmpCenter® FM.

Once an employee has been � agged as a fatigue risk, any number of actions can be performed. For example, managers can be proactively noti� ed as soon as a fatigue condition has been met and mandatory days o� can be scheduled… all entirely dependent upon which practices will be most e� ective within your operating environment.

Documentation and Audit TrailsIn an era where transparency and protection from litigation are of paramount concern, proof of compliance with fatigue management best practices is almost as important as compliance itself. EmpCenter® FM helps keep you covered by maintaining a complete audit trail that can be readily produced should your organisation require such documented evidence.

Combating Fatigue Produces Measurable ResultsProactively addressing employee fatigue issues across your entire employee landscape can pay signi� cant dividends, including:

Reduction of health-related issues and absences

Increased productivity

Improved employee morale

Reduced exposure to litigation and risk

Improved workplace safety

Reduction in errors and quality concerns

For more information, please visit us online at www.workforcesoftware.com or contact us directly at +44 (0)134 439 3330.

DS-005-UK